Embassy Suites by Hilton Philadelphia Center City

Grossly overpriced

Breakfast

Continual heat/air conditioning noise.

Not a Typical Embassy Suites

I like the size of the rooms

Our shower was broken, our toilet was broken, we were not given enough towels, we had to call down for toilet paper. The breakfast was good, but it was a mess which made me feel uneasy about eating because of how horribly unclean the whole area was.

Room door did not lock caught it on the way out on a Saturday nite. Waited over an hour for maintenance. Had to move to "the only room left" which was not a king bed (two doubles) and did not have a refrigerator. Really ruined the evening as we were not able to leave the hotel until midnight when we were planning to leave at 10:30. Got a new room the next day and the toilet did not work. Maintenance was there in a few minutes. Very disappointing experience. Front desk comped parking but then put it on my bill so I had to fight at the desk at check out to get parking comped.

Very bad experience

Recently I had my wallet stolen with my credit cards so I made the reservation with a relative's credit card, so when I checked in the ask for the credit card and obviously I didn't have it and the lady receptionist would not take other type of payment, so I lost the reservation and the money and ended up paying for a Holiday Inn which did accepted cash. Very bad hotel don't stay here.