Hampton Inn Philadelphia-Center City-Convention Ctr

That we had to pay for parking on top of our hotel room.

There are many homeless persons in the neighborhood. A shuttle service from the hotel to areas friendly for public transportation would be desirable.

Hotel staff took their time and gave each person undivided due time. When I had an additional question, I was more than happy to wait my turn because I knew that the staff was helping others in the manner that I was helped; furthermore, I would get that level of detailed attention when it was my turn again. Excellent restaurant suggestions! Fresh Gourmet food in Chinatown within blocks, as well as the Market for practically anything your stomach could possibly desire! The children enjoyed the indoor pool, and the "Open Hot Chocolate Bar".

Not a thing. At one point, we were waiting for the childrens' roll-away beds to be delivered to our room, after just one call to request the beds, in addition to the check-in, we were called to the desk as we returned from dinner, and given the option instead to be placed in a suite with two rooms, at no additional charge. That was very generous, and unexpected, and we did partake of their offer.

Everything. Location near the city hall, metro and shopping, cleanliness, the breakfast with hot waffles... It is not a top notch luxury hotel, but for the price you pay, it is really good.

The coffee could be better.

Great location to the city; helpful staff

hotel was older - rooms were small

Good location to shops & train, breakfast & internet access

friendliness of the staff and the availability of a great breakfast to start the day

television did not get alot of stations and some of those were not watchable in terms of quality of reception

the hotel staff was very very friendly and they helped where they could

very friendly staff, great breakfast, within walking distance to different parts of the city (almost all the main sights)