The Westin Philadelphia

I did not take breakfast because I did not want to spend more time than needed in that hotel.

I have never felt so unwelcome in a hotel. Staff were mildly unpleasant, waitress in restaurant was agressive, room and bathroom were dusty. The whole place felt unkempt. The only friendly people were the doormen.

When I checked in the Westin did not have my reservation. Luckily I had kept the booking.com confirmation number, or I would not have had a room. When I showed them the confirmation number, the front desk finally gave me a room. They said the reservation was booked incorrectly with my middle name joined with my last name instead of just last name. Maids were cleaning rooms on my floor until 8:30 pm. I checked in at 3 and hallways were filled with dirty linens until 8pm at night. I was shocked that a Westin would leave the hallways full of giant balls of dirty sheets and linens by each door and dirty dishes up and down the hallways. Maids were on my floor talking and arguing very loudly in the halls until 8:30 pm. I tried to call downstairs to complain about noise-and phone would not work. When I got up the next day the halls were still full of dirty dishes that had not been picked up from prior day.