Parkhotel and Congress Center Pilsen

We where there with our 1year old daughter, no one told us that its pram night, and the music was to loud. We payed for a 4star hotel, and bekame a 2 star room in the neighbor building. Breakfast was ok.

Fair enough breakfast. Good parking. Inviting lobby. Quiet place with little traffic.

We stayed at the two-story annex adjacent to the hotel. The key card we've got was to an already booked room, which was really awkward, as we, being unaware of the situation, shocked a guest with our opening of their door. The receptionist apologized, yet it was too late. No elevator to the first and second floor there, so it can be challenging with heavy luggage. Several things out of order and hassles which got sorted out. Helpful staff, but it is not the guest's job to go through it and make it comfortable. Like the sink push button got stuck, so I could not get out dirty water out of it. The blends were stuck. Then the solution of going to the breakfast room was somewhat as several doors were locked although you passed them right away on the inside when going to the breakfast room. Rooms very very noisy. You could hear every word other guests spoke in the adjacent rooms, or literally any noise.