Don Prestige Residence

Location was fantastic. Close to the central square and easily accecible from the Train Station by Tram. Breakfast was very good as well. Continental mixed with some local specialties. Coffee could have been better. Kettle in the room is also good. Staff was also very friendly.

Sadly there were a number of small issues. I'm not easily bothered by these, but they are important and should be mentioned: They never added a toilet paper roll. I feel this is something very basic that should be noticed by the cleaning staff on a daily basis. We almost ran out and had to ask for more. I asked for an extra towel that never materialized. We had heating problems in the room that were attached to bigger issues in central heating. Took about 1 and a half days to solve. The "double" bed is two single beds next to each other and there was a difference of height and softness between the mattresses. The mini fridge was inside a cabinet and I believe it was not closing properly since a smal pool was forming inside the cabinet. The massive window, which was a cool feature, was quite dirty on the outside, spoiling the view. There was a cobweb in the ceiling.

Excellent breakfast and staff at the restaurant provided excellent customer service.

The shower could be a little cleaner. The drainage was very slow or clogged and the shower head had mildew. Hotel staff walked into my room in the middle of the night to give me pillows..hmm weird.