Design Hotel Neruda

Room: well designed room, bed is comfortable and the shower is very good. As the room gives into the internal courtyard of the hotel, the room is quiet. Breakfast: good variety Staff: some staff were nice and friendly Location: conveniently close to trams (550m). Do know that the hotel is on the top of a hill. It wasn't an issue for us, but I could see it being difficult for some people. Facilities: they have a SPA but we didn't have a chance to try it out. They have umbrellas available. Make sure to ask one in case it's raining.

Room: the room doesn't have any ventilation system. As the window is super small and gives into the courtyard, there's no air at all. We were in Prague in October, it was around 15C outside but the room was boiling hot! We asked whether there was any air system or air conditioning but they don't. The airco becomes the heating system as of October 1st which is nonsense. The bathroom amenities were not renewed. After 2 days, the shower cap could not be reused for example. Such a pity. The TV remote control also didn't work. We asked to have it fixed several times but the "technician" couldn't figure it out. Breakfast: Breakfast buffet is narrow and small. The breakfast tables are so close to each other that it's uncomfortable at times. They should rethink the space. No lactose free options unfortunately. My husband found a piece of a lady's nail in his cereal which was completely off-putting! Staff: some staff were just unhelpful but kept a smile on their face which was so weird. Facilities: They offer free Tea and cake from Thursday to Sundays which proved to be very disappointing. The cakes are simply leftovers from breakfast... once it's eaten, there's no replacement so make sure to hurry up!