Capo Bay Hotel

Not much

We had a very bad experience with the kids club. My daughter is 4 years old and was let out by herself to come and find her mum and dad without one of us going to collect her and sign her out! My daughter cannot swim yet and the club is right by the pool. On my way to get her out of kids club I found her wandering around the pool area! I was extremely shocked and angered by this as this could have resulted in a catastrophic accident which I don’t want to think of! We complained as we would hate for this to happen again.

The fresh orange juice in the breakfast and the Cypriot coffee. The rest was disappointing!!! This hotel is not a 5 stars hotel!

The service was awful especially in the pool area. We spent 1 hour to find sun beds and umbrella. We made a complaint to the hotel but the response was awful and very unprofessional!! The quality of the food was very poor and the cost high. The room service was very bad, they didn’t changed the sheets and even they didn’t make the bed in a proper way. The didn’t replace the shower gel and shampoo ... Very noisy hotel and in the pool area is like a chaos .... very disappointing !!

The Location

The allocation of sunbeds , should put a large reserved sign on them

The location was perfect. You could sit by the pool, and swim in the clear blue sea, which was amazing. The hotel was clean and fresh looking. Very modern and appeals on this basis. The breakfasts were good. The Guru bar was nice, very romantic.

Not cheap either for the accomodation or any extras (drinks etc). The hotel staff weren't particularly friendly or attentive. The rooms (we had a standard sea view room) aren't spacious by any means (especially the bathrooms). Not a big deal but people should be aware of it,

view,

front desk terrible service ,lounge do not know how to make drinks

One of the best locations in Protaras.

The photos show the new renovated lobby and suits, while the usual rooms are not renovated.