Protaras hotellia

Plussat: Excellent breakfast, very good location, on the beach, Lovely pool area and gardens!!

Plussat: The view .. location .. value for money .. the staff .. the beach ..

Miinukset: The matress

Plussat: The location, the food and the drinks, just about everything was perfect. The staff was extremely friendly and amiable. The beach is the best!!! The sea was always calm and clear even though it was windy in the afternoon almost everyday. The wind was by the way to the advantage cause otherwise it would have been too stuffy. Later we tried another hotel and we were absolutely devastated by the beach there, cause it was always wavy and the sea was not perfectly clear 'cause of that. The garden was beautiful, absolutely gorgeous jacuzzi with the sea view outside that won my daugther's heart forever))). The main restaurant serves delicious meals, the dishes are always various, every day is devoted to one of the world's famous cuisines. The pool bar serves excellent food as well. We had nothing to complain about.

Miinukset: We have experienced only one disadvantage there: after taking a shower the whole bathroom floor was always wet, the water got everywhere beyond the shower glass curtain.

Plussat: Staff super helpful and friendly

Miinukset: Have later check out time

Plussat: Great staff, always with a smile and willing to accomodate any needs

Miinukset: Bed sheets and towels smelled bad (cigarette like smell)

Plussat: We spent 2 fantastic nights at this hotel with my family and celebrate my birthday there. The staff is very friendly and welcoming. We were offered a voucher for lunch because our room was ready just 10 min later than it should be. The menu is good and varied. Worth noting room conditions: very clean, stylish, all new plumbing. Gorgeous beach with a Bay. Sunbeds on the beach paid, as elsewhere in Cyprus, but you can stay just above the beach on the hotel sunbeds on the grass. We've got a complimentary bottle of wine and fruits from the hotel as all guests. On my birthday the staff beautifully decorated our table at the restaurant. I definitely suggest to book a place at the restaurant for dinner: beautiful view, excellent service, tasty food (we had fish meze). Since I live in Cyprus, I have been visited many hotels and I can say for sure that in this hotel I am happy to come back again.

Plussat: The breakfast was great, better than expected. There's an amazing sea view of the private beach and the greenery of the hotel garden below. The room was spacious enough. Comfortable. It's a good hotel.

Miinukset: The rooms aren't as new or nice as they look in photos. The bed sheets weren't changed daily. The cleanliness was ok, not dirty but not one of those places you feel at home due to impeccable cleanliness. The shower didn't deal with water, flooding a little bit. About 3-4cm of water. Not pleasant.

Plussat: everything!!! polite staff, great facilities, cleanliness, very nice rooms, perfect breakfast, can be compared with 5 stars hotel..

Miinukset: nothing !!!

Plussat: everything is perfect

Miinukset: the elevator should be replaced .

Plussat: Yialos restaurant. Very friendly and good people. All of them. The cooker Mrs Eleni had the most delicious really homemade dishes ever. Sea was really 10m walk very nice and lovely.

Miinukset: The room kind of smaller than expected. Mosquitos during the night. The air conditioning auto-adjustments noise. The tv older than expected. The elevator older than expected The carpets older than expected.

Plussat: Very little

Miinukset: The photos listed on Booking.com show the beach front suite with only a handful of sun loungers between the door and the beach, but the reality was more like 40-50 cheap sunloungers and a daily scrum for a scrap of space in the sun; deceitful and deceptive. In general the hotel was very overcrowded and felt more like a Butlins camp than a luxary resort. The kitchen in the suite was unusable - the fridge was broken and no kitchen essentials were provided (e.g. washing up liquid, tea-towels, chopping boards, etc.). Breakfast was cheap, greasy, generic, and mass produced fare. Most days we skipped breakfast to get away from the hotel as early as possible. All-in-all the Louis Althea Beach hotel was an unhappy experience and extremely poor value for money - it is listed as a 4* establishment, which it may have been when it was built and decorated in the 1980s, but there was no sign of investment since. If you’re looking for a quiet, relaxing, luxary stop then this is not the hotel for you.

Plussat: Near the beach

Miinukset: Too far from the centre of town

Plussat: The breakfast was great and the location was excellent. Clean comfortable rooms. Fast WiFi throughout the property. Beautiful relatively quiet beach compared to the rest of Protaras. Nice pools and reasonable prices at restaurants and bar.

Miinukset: The beds were not super comfortable. Two single beds instead of a queen bed in master bedroom. Furnishings somewhat aging.

Plussat: Good breakfasts, friendly staff, easy access to good swimming beach, plenty of sunbeds, adequate privacy & security, swimming pools.

Miinukset: Not being told about facilities for washing clothes. We only found out about the washing machines available just before we left, so had unnecessary expense using the laundry lists.

Plussat: Ta panta itan teleia.Breakfast, lunch and dinner perfect.

Plussat: Location and excellent breakfast

Plussat: A very well run resort with good facilities and very close to beach. The enviroment feels very safe & ideal for families, with life guards on duty throughout the day at the pool. Staff are polite and problems were resolved quickly. For example, when we arrived, our aircon was not working properly, but was fixed within an hour of notifying reception. All in all I would recommend - especially for families.

Miinukset: Whilst the overall resort and facilities are good, the Family Suite we had booked seemed a little outdated & a little tatty in places & would definitely benefit from a refurb. It was very clean though. Staff, whilst polite, in some cases could use a little more customer service training. an example would be, on arrival me, my 11 year old daughter and my obviously pregnant partner were not offered any help to get luggage to our room, despite there being several staff around reception and no one else awaiting service. Not a major problem but worth a mention.

Plussat: Lovely setting by the sea, friendly and helpful staff, good variety of foods, child friendly, nice complex - cosy and not too big, great walks /runs along the seafront. Small sandy beach just outside the hotel, lovely clear, water, good for snorkelling.

Miinukset: I would have liked a second key to the hotel room as the door self locked and if one person was inside with the key the other couldn't get in without the person on the inside opening, or leaving the door ajar. Not sure if second keys were available as I didn't ask.

Plussat: The staff were exceptionally helpful.

Miinukset: Our booking had not been received and we had to wait some time before our rooms were ready.

Plussat: Decent variety of choice

Miinukset: No pots for tea or fresh milk.

Plussat: Family friendly and swimming pools

Miinukset: Not on the beach , food is average

Plussat: At least they have a water park

Miinukset: The food was a disaster the drinks a joke

Miinukset: The room was not ready on time

Plussat: The hotel Was outstanding, the area for the children was perfect. The staff was amazing! The hotel Manager couldn't do enough for you.

Plussat: The service was brilliant! Facilities top! Products in rooms good quality. Beautiful area and views! Plenty of food! Worth every penny!!

Miinukset: There wasnt anything i didnt like.

Plussat: Family friendly

Miinukset: Coffee

Miinukset: No accessories in the bedroom,like soup shampo.....

Plussat: Food is delicious, rooms are spacious and nice, pool area with slides are loved by both children and adults. The location overlooking the sea is amazing, and it's just a short 15 min walk if you want to go to the beach, bars and shops. (Shuttle bus is available too). Very attentive staff - on my birthday they brought Champagne and a birthday cake to our room as a surprise ❤️Much appreciated!

Miinukset: The worst on board experience... we need to carry out our luggage towards the room, with a kid following us (10 minutes walk!). Not enough snacks and variety of drinks in the pool. No space on the kids pool at all!

Plussat: Lovely friendly atmosphere

Miinukset: Bathroom door didn’t close

Plussat: The apartment itself was really beautiful and clean. We had a sea view apartment and the balcony looked over the pool and the sea - really great! The beach felt like part of the hotel, it was barely two minutes from the apartment and was a great place to spend some time.

Miinukset: Nothing, it was great

Plussat: Staff were super nice Room was super nice The hotel is ideal for a family vacation!

Plussat: Great location and view over the bay, lovely pool and staff, excellent food

Miinukset: Very little wrong, could do with some washing up liquid in the apartment but otherwise perfect

Plussat: Really comfortable bed, well appointed apartment, excellent balcony views of a very pretty location. Small issue with toilet was attended to promptly and efficiently.

Plussat: Amazing view from the appartment near the pool. Very close to the beach.

Plussat: We had really nice time , staff was very friendly and helpful, apartment was spacious and clean.

Plussat: The rooms were genuinely lovely and very comfortable. Actually a real home from home with a good size bathroom, lovely big bed and bedroom and a fantastic balcony. I wouldn't stay again because it was a bit quiet and the pool area was a bit sad.

Miinukset: Well.... I didn't like paying with Mastercard and then having the exchange rate fixed for me causing the hotel price to cost me more (which doesn't benefit the hotel in anyway). That annoyed me quite a lot as it's something they should be aware of. Also didn't like the cleaners trying to turf us out an hour before check out. The pool area was a real wasted opportunity. The floating insects (it looked cockroach-like but I'm not botanist) in the pool were really off-putting. There were no worries about getting a sun lounger.

Plussat: The room had a great view, Aircon. Beach. Was all so clean. Staff were great and friendly. Always there to help.

Miinukset: Absolutely nothing was perfect.

Plussat: Exceptional as always. We are repeating customers because of quality of service, facilities and the beach in front of hotel. Staff is very professional and we love seeing the same employees every year. The hotel was recently been renovated and offers (the last couple of years I think) a sushi bar in the hotel which serves very fresh and delicious salads and sushi. We also eat at the pool restaurant which also offers good quality food at reasonable prices. Indoor and outdoor pools are very nice and there are a lot of activities for the residents throughout the day from the entertaining staff. Overall my favorite hotel in Cyprus.

Miinukset: Announcements for the entertainment activities are really loud. Makes you feel you are at the airport and sitting right next to the speaker. Not nice when you want to take a nap or relax at the pool area.

Plussat: Clean, friendly and excellent location

Miinukset: N/A

Plussat: The rooms, the staff, the beach and gardens, the food and overall service

Plussat: The staff is the best part of the hotel, very friendly, always in a good mood! There so many fasicilities and activities that you don't need to get out of the hotel! The gardens of the hotel make you feel that you are in paradise!!! I definitely recommend it!

Miinukset: Everything was perfect!!

Plussat: The hotel was very clean and the staff helful The bedroom was quite big with all the necessary facilities, comfortable bed, small refrigerator!!! We really enjoyed our stay there, definitely going back again

Plussat: very good- exceptional

Miinukset: short-staff

Miinukset: Was a very pleasant stay and we liked it very much.

Miinukset: The food more tasty (e.g. sauces in dishes- no tzatziki as described in menu) and common toilets cleaner.

Plussat: Location, gym, fantastic sea view. The Greek waitress working at the Japanese restaurant has been very polite and very good at her job. Food amazingly delicious there (stone-grill).

Miinukset: We had requested a double bed but regardless our request via booking,com as well at the reception desk during our check in our request was not fulfilled. till we accidentally met a cleaner who was more than willing to do it thanks God. The kettle in our room was out of order and unequipped with an adaptor. Coffee served at the breakfast could had been of higher quality considering the price of a room per night.

Plussat: Location and facilities excellent And a great pool bar

Miinukset: Nothing

Plussat: Excellent location

Miinukset: The shampoo and sapoun are of low quality and i believe you need to bring yours for shower.Apart from this everything else was perfect

Plussat: location

Plussat: Good breakfast, location is excellent and very friendly staff.

Miinukset: The wifi did not work most of the time

Plussat: Everything was great!

Plussat: Everything ....location staff rooms sea view breakfast

Miinukset: The balconys walls are too low ! You can see the room next to you

Plussat: The beach is close and nice and clean. Room are big and comfy.

Miinukset: On the expensive side!

Miinukset: Breakfast, cleanliness

Plussat: Excellent location. Room was comfortable and clean. The staff was very friendly. Excellent services! Especially Mr Andreas at breakfast and lunch!

Plussat: Great location, clean, good breakfast.

Miinukset: Wifi signal was bad

Miinukset: Have to pay extra for refrigerator and safe.

Miinukset: price very high. they wanted extra for the safe box!!

Plussat: Everything was a perfect. The staff was super friendly and kind. The hotel was clean and nice. Good location, close to the sea. The food was very tasty. Excellent restoration next to the hotel. Highly recommend.

Plussat: The hotel restaurant and staff service

Miinukset: I didn’t like the beds mattress at all the pillows were so dirty and the sheets and covers and towels were dirty even when we had just arrived we complained to the maids but nothing was done

Plussat: The room was clean, the bread at breakfast was awesome so was the service during breakfast!

Miinukset: There wasn't any hot water during our stay, we went with another couple of friends and they had the same issue. We were asked if we wanted to use the fridge with an extra cost of €2 per day and the safe for another extra cost €1,50 per day which was ridiculous! The swimming pools were nothing like the pictures. The rooms were smaller than what they looked at the pictures but not bad.

Plussat: Would highly recommend this hotel staff were fantastic as were he facilities

Plussat: Breakfast was rich and the location was excellent because you have a choice of sea and pool

Plussat: the location was very nice. the breakfast was ok .

Miinukset: didnt like the fact that you are not given pool towels and you have to bring your own.

Plussat: Location, cleanlines

Plussat: Great for the beach and walk along the beach front

Miinukset: Off the main strip so quiet .

Miinukset: aamiainen olisi saanut olla monipuolisempi, pekonit paistettuja ei keitettyjä

Plussat: Very good location

Miinukset: It all went from the beginning and the bad thing is that it became worse by days . When we first arrived at the room, the room was not very clean. We could see lots of hair on the floor thus we asked them to come to clean again. Then the next day the cleaners didn't come at all - apparently they have a day off but we were not informed about that thus we had to go down to the reception to collect new towels, shower gels etc. The day after that we woke up and they were some insects coming out from the wall next to the bed so we asked to change room. After all these instead of taking us to a nicer room or something they took us from.a double room to a twin room, from.4rth floor to 1st floor and more importantly to a room where the bathroom door was not closing properly!! After that we didn't even bother complaining again, we are just not staying there any time again in the future.

Plussat: Location is good and staff is friendly and helpful.

Miinukset: There was no cleaning during my 1st day of stay until I have asked for a cleaning at 6 p.m. When I came back, just garbage and sand was removed, towels were not changed and cosmetics was not refilled.

Plussat: Free wi-fi☺(excellent signal strengt and high speed)

Plussat: Our room was awesome with a beautiful sea view. The location of the hotel is great - close to the beach and everything. The breakfast was really good with enough choices.

Miinukset: I can't think of any at the moment. :)

Plussat: the room and hotel met expectations

Miinukset: the location of the breakfast area

Plussat: Very friendly and helpfull approach, especialy Mr. Aloise( sorry for possible misspelling)

Plussat: hotel very central .the room we had 311 had a lovely view of the sea .breakfast was good plenty to choose from.

Plussat: this is our second visit to this property and we have already made a reservation for next year ( to be confirmed) but all was very good. What more can I say?

Miinukset: I cannot write two sentences as all was good, no complaints.

Plussat: Loved them.best I've tasted

Miinukset: We hadn't checked out and we went back to the room to find the maid cleaning up. This was about 10. We had the room till 12. Felt embarrassed using the bathroom. She should have waited till we had left.

Plussat: Friendly staff. Very clean. Value for money

Miinukset: Furniture bit old

Plussat: Staff were very friendly and the room itself was not bad! It had everything I needed and was comfortable. From what I remember, It had a swimming pool, bar, restaurant, pool table. I didn't personally use any of that because I like to spend time outside the apartment and explore. But I feel it is good for a family that wants to spend time in the facility.

Miinukset: I think the shower pressure was a little bit on the low side. The beds could have been a bit more comfortable I feel. It is also a little bit of a walk to sunrise beach but I already knew that from the beginning anyway. I think renting a small car is a good idea if you are going to stay here for a long time.

Plussat: The hotel was Basic, but this is what we were expecting at the price. But the whole site was spotless from the bedrooms, pool, bar area down to the toilets. The staff were very friendly and so helpful. I would 100% recommend and return

Plussat: Breakfast was fab every day

Miinukset: Couldent fault it for anything

Plussat: Ystävällinen henkilökunta.

Plussat: Friendly staff Good value for money Large room

Miinukset: Pillows were bad Rooms not well equipped Air conditioning vents not working

Plussat: good location friendly staff

Miinukset: a little dated and I think air con should be included in the price with a safe and a plug for the sink, which we found out that you had to request one from reception, the fridge froze everything as there was no door on the freezer compartment so every thing froze solid

Plussat: Beds were very comfy, staff very good

Plussat: very friendly and helpful staff at the reception. spacy rooms

Miinukset: 15 minute walk to the beach, but we were aware of this when we booked. furniture a bit old.

Plussat: We booked by mistake for a night before the date we went to the hotel, the staff was so friendly and gave us a room for the night! At first we had a mini heart attack but the reception staff was amazingly good! Definitely worth going over and over again for their humanity.

Plussat: Very clean, pleasant staff, good location.

Miinukset: Needs updating.

Plussat: Excellent location, friendly staff, comfortable bedroom with great balcony, nice breakfast.

Miinukset: Small pool, insufficient parking

Plussat: Nothing.

Miinukset: Additional charges were made for basic room items which were included as stated on booking.com. Daily fees were charged for the fridge, the safe and WiFi. The quality of food and beverage was not acceptable. I paid for half board but after the first meal took all subsequent meals outside of the hotel. I ordered white wine which was served warm. The solution they suggested was to put some Ice in it. The bar had a cocktail menu however the barman had no idea how to make any of them but I still had to pay for his failed attempts. The final straw was when I tried to arrange late check out as a genius member and the hotel manager chose to verbally abuse me and got very aggressive when I tried to request the benefit. He left me in tears and seemed to think this was acceptable. I would strongly advise anyone from staying at this hotel. It most certainly does not deserve its star rating.

Miinukset: We were given a choice of a room that was right next to a bar that has really loud music until late and a room for disabled customers. Chose the disabled room to avoid the noise but the bed was so hard we couldn't sleep. This should have been mentioned before our arrival

Plussat: Excellent lunch by the pool, Pork Chop was really tasty and generous

Miinukset: €2 per day charge for use of the mini frdge in the room...makes the hotel look cheap..not necessary as it is covered by the room rate Very Small TV with poor reception..would enhance the room,by. 42 inch TV or bigger,plus better selection of channels, like most hotels i stay in around the world

Plussat: Everything

Miinukset: Nothing

Plussat: Lovely breakfast.

Miinukset: It was too loud during the night. Could not sleep. It would be nice if all the staff spoke Greek and English. Greek was a minority.

Plussat: Excellent location best beaches and waters, very clean, neat and proper. Very convenient if you don’t want to drive, nice walks and next to Nice restaurants.

Miinukset: No WiFi included not even in the communal areas meanwhile it was included in our booking. We booked sea view we got side seaview. It was the second room on the right which was sea view after a parking lot and the pool of the next hotel.

Plussat: Location

Miinukset: Nothingp

Plussat: perfect beach location . all inclusive . modern clean hotel .

Miinukset: nothing

Plussat: The rooms are very nice and specious. Also the common areas are excellent. Is in the middle of the main street. It's just two steps from the beach. Also the beach bar is very nice. Breakfast also is excellent and the staff very friendly.

Miinukset: There are lot's of visitors (not residents) using the facilities of the hotel and the swimming pool and it's too busy and noisy. Also we saw many times that are coming from the beach and using the swimming pool without a shower, so all the swimming pool area it's getting dirty with sand.. The sun beds where are the grass looking at the beach, for my opinion need to be replace.

Plussat: Place

Miinukset: Not clean enough

Plussat: Hotelli oli kaikin puolin upea kokonaisuus ja rantamaisemat todella kauniit. Aamiaiset, lounaat ja illalliset olivat ensiluokkaisia. Henkilökunta oli todella ystävällistä ja avuliasta. Paikalla oli myös ohjelmaa aamusta iltaan. Olimme kuulemma historian ensimmäiset suomalaiset eli lapselle ei löytynyt suomenkielistä leikkiseuraa. Hotellissa oli paljon venäläisiä, brittejä ja hieman ruotsalaisia. Hotellilla on myös mahdollisuus mennä naimisiin ja hääpaikka on aivan henkeä salpaava. Hotellin vieressä on myös kaunis kappeli aivan rannassa. Iso suositus siis myös hääpareille. Menisin koska vaan uudestaan.

Miinukset: Koska kyseessä oli omatoimimatka ja saavuimme Larnakan kentälle myöhään yöllä, kuljimme lentokentältä hotellille (65 km) taksilla, joka maksoi 65 euroa/suunta. Tästä tuli yllättävä lisäkustannus. Taksikuski ajoi molempiin suuntiin noin 150km/h vauhtia ja pelkäsin tosissaan henkemme puolesta, varsinkin, kun kyydissämme oli myös lapsi. Tästä jäi vähän traumoja. Hotelli sijaitsi keskellä ei mitään eli, jos kaipaa muuta kuin hotellilla ja rannalla oleskelua, tulee ottaa bussi tai taksi noin 13 km päähän Ayia Napaan.

Plussat: Everything was excellent with one concern noted below. We are yearly guests and have been regular customers since our children were small and often recommend this hotel to our family and fridnds from all over the world therefore pls make sure that’s serious notice is taken from our one concern. We absolutely love this hotel!!!

Miinukset: There was a smell of sewage by the toilets of the cafe outside and the same inside by the elevators and gift shop, may have been a one off but needs addressing as it’s not acceptable for a hotel of that standard. Roofs of the outside facilities which are seen by the sea view balconies need painting to update the presentation of the whole property as the view is first class and hard to beat on this beautiful island.

Plussat: Really enjoyed our first holiday with our baby boy

Miinukset: Less Russians

Plussat: Great location,service and food. Different show everyday. Sandy beach.Clear water.

Plussat: This hotel has it all! The rooms are well taken care of and very clean. The size is just ok for a family of 4 although with no sea/pool view option but I am sure the rooms are better, more comfortable and a nice view for a number of 2 or 3 people in a room. The location is excellent as it is close to everything and the beach is amazing. The Antamoma Cafe/ Bar makes a difference in the hotel's scenery with nice cocktails and snacks. There are also so many activities carried out throughout the day (aqua gym, water polo, wine tasting etc) that keep all visitors happily occupied. What makes it even more special though is BOTH the quantity and quality of the food along with the staff. Breakfast leaves you speechless with the big variety of products as there is even a Cyprus corner whereas lunch and dinner are never the same! The staff is friendly and polite. Special thanks to Mr Stelios in charge of the food area and Mr Panayiotis with the lovely girls Lena and Maria at the pool bar. The management must feel lucky to have them. Last but not least, big thank you to both Managers Antonis and Phanos who are available and next to the clients all the time :) Definitely coming back

Plussat: Great location ! Friendly staff and super breakfast xx

Miinukset: Everything was amazing

Plussat: All the staff were helpful and polite . Had a lot of events going on . As all meals were rich in quantity and quality.

Miinukset: Even all inclusive you could not use all bars such the antamoma bar which is right on sea front I was disappointed when asked to pay for my drink .. Suggestion at least all inclusive hotel residences could have a drink there for free .However the bar decoration and environment is brilliant .Pool hours should extend it until 19:00 as sun in the afternoon is still strong and hot for children.

Plussat: Good location, easy access to all sections of the hotel

Plussat: Location

Miinukset: Needs updating not really a 4*

Plussat: Lounge area, breakfast and location

Miinukset: 10 eur per night per wi-fi in a 5 star hotel? Seriously? :) Stained sheets on the bed, stained beach towels No second room access card (as they are out of them), though reservation made for 2 people.

Plussat: The pool area and the room

Plussat: Luxury comfortable great location

Miinukset: Breakfast needs to improve

Plussat: Excellent location beach front and Uber comfy sun beds

Plussat: The room was clean and very modern!The staff were amazing and willing to help you with anything. Also the food was very nice.

Plussat: Pretty nice view from central balkony

Miinukset: Dirty corridors, unpleasent (exc spa staff) staff, smelly detergents used to cleaning the room, extremaly noisy rooms

Plussat: Excellent location Nice modern room

Miinukset: Nothing

Plussat: Location is amazing literally on the beach.

Miinukset: There is absolutely no way it can be five star rating. The hotel needs some serious renovation, is evident that it is old. The carpet in the corridors was dirty and smelly. The toilet in the room was stained and not clean. They required extra €10 for the internet connection. It is unacceptable for a 5 star hotel not to offer these services. There was a wide variety of breakfast however was very disappointing, the quality was inferior to the standards expected from a 5 star hotel. Definitely not value for money!

Plussat: Location was very good

Miinukset: Under ground Parking was a disaster, it was dirty, smelly and floor was wet. We had to pay for almost everything as extra even internet and safety box, WiFi connection in public area almost impossible to connect to and very slow and poor Curtains in the room needed some minor fixing in the evening, at first they promised to do something but few hours later they told us we had to wait till next day as their maintenance people don’t work in the evening, when we said it had to be fixed so the sun won’t wake us up we were told that’s out problem and they can’t help!

Plussat: Everything. Staff very polite and helpful. Everyone couldn't do enough for You

Miinukset: Wi fi Didn't connect very well

Plussat: The location was very good, with parking facilities. Staff, particularly, those who serviced our room were very good indeed.

Miinukset: On day of arrival our air con wasn't working and I asked reception to come and look - instead she handed me two batteries to replace one of the remotes, the second remote wasn't working well and was replaced. Any request to come and assist at the room was ignored! Little or no facilities to do any cooking.

Plussat: Value for money. Excellent personnel

Miinukset: Not luxurious rooms. Just basic. No breakfast included. No parking space.

Plussat: Very friendly staff, good food, the atmosphere was very proper for relaxing, and the Cyprian coffee was very nice.

Miinukset: I have no negative remarks.

Plussat: This wonderful family-run hotel is for a relaxing holiday. Staff were very friendly and the food was good. The location is within easy walking distance of the beach.

Plussat: the location was nice very busy road with shops and restaurants.

Miinukset: there is no elevator and our room was on the third floor outdoor, the bathroom was not cleaned there was mold and a bad smell coming from the bathroom. the electricity went off on a night for 4 hours and there was no generator not even for light at the stair and no information at all.

Plussat: Location

Miinukset: Nothing

Plussat: Comfy and clean and lovely pool

Miinukset: Shower taps rubbish

Plussat: Amora hotel is Amazing.

Miinukset: Nothing much.

Plussat: Location

Miinukset: Room was dirty, in general the hotel was dirty. some of the staff was rude. Swimming pool was dirty made our costums yellow

Miinukset: Room was very old and the bathroom was smelly. The bedlinen had not been properly cleaned and contained marks. There was no undercover on the bed. On the last day, we found and killed a cockroach in the room.

Plussat: Welcoming staff

Miinukset: You have to pay for WiFi

Plussat: Nothing. I am absolutely disgusted with the property, the customer service we received and the lack of car and compassion

Miinukset: Greeting was less than satisfactory. We were given a key and a piece of paper with meal times on as the receptionist moved onto the next customer.we looked around and eventually found the lift to our room. 2. Entered dark and smelly room 123. Smelt very much of damp. 3. Turned the aircon on in room 123 and the noise sounded clunky and extremely loud. 4. Complained to reception and were told that they didn't have anymore rooms free. I said it will be impossible sleep with the noise. If we opened the window and turned the aircon off we would be woken by the bar that was directly below us. 5. Reluctantly we were given a key to another room. This was after were told we could not speak to a manager or a person in charge as there was no-one there. 6. Entered room, it was bright and larger than the first. This on the face seemed fine. My partner went to reception and said that we would stay in that room. 7. Lifted sheet back to have a lie down and found blonde hair in the bed. I understand that when housekeeping make beds occasionally hair can get into a bed and it does not necessarily mean it is from another customer. I moved the hair and led down. 8. When my head touched the pillow I could smell perfume. This was not the same smell as the rest of the sheets. I found more hair and was quite upset. 9. I used the bathroom and as I sat down I noticed a hairband filled with hair on the sink. 10. I moved the shower curtain to have a look in the shower and found the cap from a razor. 11. My partner said that he didn't want to tell me but has noticed marks on the bottom sheet/vallance. When unlocked it was on all sides of the bed and appeared not to.have been changed or cleaned for some time. It actually looked like sick. I got upset at this point because we had got married a few days before. Our wedding guests had gone home and my mother was looking after our young child.

Plussat: Rooms were clean and spacious.

Miinukset: The pool area was absolutely filthy. The edge of the pool hadn’t been cleaned for that long it was greasy and slimy (algae). The staff didn’t clean the area and plastic was left everywhere for most of the day. There was sand all over the bottom of the pool and some of the metal steps into the pool we’re not connected properly. Some of the bar staff looked like they would rather be elsewhere. The food was ok, but nothing more.

Plussat: Great view from rooms on the pool/sea side. Location is great, 1 min walk to the main street, less than 5 min relaxing walk to the sea.

Miinukset: Very noisy in rooms on the road side. Poor sound isolation. Every option like fridge or safe costs extra. Paid wifi.

Plussat: Loved the staff, they were very friendly and polite. They gave us free late check out. There was aisles of all sorts of food, the location of the hotel was perfect - we could walk everywhere - the room was adequately sized, clean and bathroom was new.

Miinukset: Although we and the kids loved it, the grounds were fairly unkept, and the wind blew many plastic cups, straws, leaves and napkins around and in the pool.

Miinukset: Old rooms; shower and bathrooms outdated; showering - water temp kept changing scalding myself and kids; toilet had to be flushed 3 times to operate; no tv remote; no towels; only one room key;

Plussat: The cleanliness

Miinukset: Very old rooms , no double beds, no smart tv in rooms it was an old tv, no wifi 24hrs i had to ask the reception for a new wifi login every 1 hour, the pool bar looks like a wreck

Plussat: Nice studio, clean and spacious with clean sheets and towels. Very comfy beds and pillows. Great location!

Miinukset: The wifi was not working well in our room and in the breakfast area. Breakfast was very basic, could have been better. Food items were running low at the breakfast and were not getting replaced in time.

Plussat: Great property! Great location!.

Miinukset: perhaps the most terrible breakfast selection – display – that I have ever had the misfortune to have in a hotel. The food was terrible, the coffee was abysmal, absolutely abysmal!!!! I would not allow my pet dog to eat your scrambled eggs they were disgusting! Food was cold, the food was not covered in a very hot area though some of it likely had ice underneath it. No food labels present. The hotel would have been better to not provide breakfast and take five euro off the cost of the room because the breakfast is completely ruining the hotel effort to be a quality hotel.

Plussat: The location of the property is more than excellent.

Miinukset: They could have a free wifi as most of the hotels and the light in the bathroom was not enough.

Plussat: The location of this property is superb which is why we chose it. Staff were friendly and helpful. Rooms were spacious and cleaned daily.

Miinukset: The breakfasts were mediocre to say the least; the hot food looked like it had been sat for hours (even when we went for early breakfast) and was only luke warm. You could have knocked nails in with the fried or scrambled eggs. We lived on toast for breakfast as it seemed the least offensive offering. Cleaning staff didn't make our beds at first, and at laundry change change day literally put the clean sheets on the bed, leaving the cover and pillows on the floor. We complained and after that beds were made daily. The pool area is extremely old and tired. Paint is flaking off around the edge of the pool and the water was quite murky; one set of steps had been installed badly and were at a most dangerous angle. The parasols were disgraceful; at least half were broken and those that did work were almost see through. Sun beds were ok. The pool bar staff were fine, but again the wood on the building was rotten and looked shabby. Overall the outside areas of this property are in dire need of major renovation, and until this is done I am unable to recommend it unless you are looking mainly/only for location and will be using the beach.

Plussat: Totally exceeded my expectations! For the low price I paid I received a good hotel, clean room with airconditioning and even balcony with the sea view. And it is 2 min walk from the beautiful beach. Ah, and I forgot that we even had nice breacfasts. Will return to this hotel 100%

Miinukset: -

Plussat: Amazing location with great views of the water

Miinukset: Poor air conditioning, bathrooms need upgrades. Poor swimming pool maintenance with paint chipping

Plussat: Spacious apartment and not crowded by the pool

Miinukset: Facilities were a little tired but didn’t hinder our stay

Miinukset: The apartment location was excellent right next to the beach & just outside the tourist strip and with a nice pool. The day staff were excellent but the night staff a bit indifferent. We arrived late. It had been confirmed by email we would have adjacent rooms. This was not available & we were given one room on the 1st floor and the other on the 3rd floor. Also the Aircon was not working well & the bathroom fan very noisy. Apart from these niggles very good.

Plussat: Location is the best in Protaras and probably in Cyprus the best beach location. The apartment and generally the building needs renovation yesterday. At these location you could have a five star place if you work a little on the premises and I wouldn’t have any problem to pay more for that!

Plussat: Everything was perfect, we paid little for the room which is very close to the beach and very close to Ayia Napa and Protaras by car. Mr Nikos was very kind, the check in and check out was very fast, free Air Condition in the room and Free Wifi at reception and by the pool.Everything was excellent for the price I paid.Thank you

Miinukset: You should not announced that you have free Wi-Fi when you don't have Wi-Fi

Plussat: The lovely friendly and helpful staff

Miinukset: Loved it all

Plussat: Very friendly and helpful staff, comfortable rooms, nice location

Miinukset: No hand soap

Plussat: Swimming pool

Miinukset: The floor of the apartment was quite dirty. The cooker in the kitchen didn’t work.

Plussat: The location.The room was spacious and clean enough. Beds were ok.

Miinukset: Breakfast could be better and the coffee maybe better quality

Plussat: The laid back attitude of the staff and guests

Plussat: Very nice location, walking distance to nice beaches and at the same time close to all facilities/ Protaras shop street. Very good value for money

Miinukset: Air condition was only in sleeping room and no A/C in the kitchen, very noisy. Very old a/c, problem functioning.

Plussat: Location near the beach Clean pool Good staff

Miinukset: No air conditioning in the living area Toilet didn't flush well No internet connection in the room