Royal West Indies

Found Roach in room. NO INTERNET / WiFi

Grounds / landscaping was good. Access to private beach was good. Some of the staff were friendly and helpful (Y-Jay in particular!)

There was no internet / wifi during our entire stay. We paid nearly $700 a night and internet was advertised as basic service. The Staff told us the whole island was affected. Not true. Wherever else we went had internet. Worse even, we found a roach in our room. The person who was sent over to kill the roach tried to tell us that it was because we left our room door open. Not so. We pointed out to him the gap between the door and the floor when the door closed which creates a natural opening for critters to enter rooms. I would never go back here. VERY poor overall service for the price we paid.

No water for 14hrs

Hi We stayed in RWI resort for three nights and for one night there was no water supply in bathroom and kitchen tap. It was the most embarrassing night during our stay. We did snorkeling and we're at beach whole day in sun and by the time we came home to refresh there was no water.

Couldnt provide us water to shower or drink for 14hrs.