Minamioguni hotellia

Plussat: Staff are awesome and helpful. Hot spring is wonderful I feel fully relax :)

Miinukset: Restroom in the room smell bad. :(

Plussat: The staff is very helpful and friendly, he has helped us to book our bus and help to sort out alternatives when the bus is not available. The restaurant - breakfast and dinner are also very nice and high quality. The onsen is of good size but will be much better if we have a view of the river.

Miinukset: The room assigns to us (south building) is separate from main building and on the second floor of restaurant(which were closed) and they do not have close door on the second floor (between stair way and toilet/washing area, the cold from the stair-way enter the toilet areas which has no heater - so it is very cold.

Plussat: Right in the town. Very friendly and helpful multilingual staff. Great food. Super clean. Nice Onsen for both women and men. Close walk to other Onsen on the shared circuit. We highly recommend it.

Plussat: Great location, meals and service.

Miinukset: Toilet smelled a little. Not sure if it was old or cleaning was needed.

Plussat: Excellent breakfast: salad, simmered tofu, rice, fish, egg flip omellete, fresh juice and coffee -- and a bwautiful serving room.

Miinukset: It is a hefty price. But, in Japan, all ryokans at hot springs are.

Plussat: Centrally located at Kurokawa and very good value for money

Miinukset: There is smell in the toilet of my room

Plussat: Japanese traditional breakfast, need to be in restaurant on time, special and nice experience.

Plussat: Spacious room with river view. Free shuttle service to bus stop.

Plussat: Beautiful building. Amazing onsen facilities.

Miinukset: The building is an old wooden Japanese building - I couldn't sleep well as I had loud guests in the room next to me, and at night/early in the morning I could here footsteps very loudly from the restaurant above.

Plussat: Great Onsen. Very friendly staff. We had a beautiful traditionally japanese room and a very relaxing stay.

Plussat: It was a relaxing n cosy stay in Yumerindo Ryokan. We had fine dining dinner n breakfast which was yummylicious n worth the money. The location is easy to access n just a five 5 minutes stroll leisurely to the surrounding of Kurokawa Onsen Town. The scenery is awesome n peaceful. We had lots of fun n bought many souvenirs n food. The cream puffs n sweets in Raku Raku was great. The indoor n outdoor onsen in Yumerindo was perfect for the cold weather. It was indeed a totally relaxation for us. Yumerindo Ryokan is indeed a very warm n cosy place to stay

Plussat: Food was amazing. Onsen baths were top. Staff was very welcome.

Plussat: All staff is super hospitable and helpful. An excellent place full of Japanese hospitality and culture as home. The dinner and hot spring were all great.

Miinukset: The hotel is hard to find by using the navigator. The road is very dark during the night. Recommend to check in before the sunset.

Plussat: Everything great staff , room especially the wonderful dinner and breakfast.

Miinukset: The location is a bit far from main street.

Plussat: Amazingly serene. Delicious food. Staff are simply wonderful! 10 out of 10!

Plussat: My family stayed for two nights, which gave us plenty of time to relax at lots of onsens in town and explore without rushing. The staff picked us up from the bus stop with the shuttle bus, but later we realised the property was close enough to the town we could've walked there ourselves too if we wanted. The onsen at night under the stars with light snow falling is really beautiful!

Plussat: Nice and helpful staff found us at the other car park when we got lost. The facilities are good in the hotel. Many choices for hot spring pools.

Miinukset: One of the hot spring pool suspended but we didn’t notified before the trip, a bit disappointed.

Plussat: Ryokan was a little far from the main street (around 10 mins walk) and surrounded by beautiful environment, in the deep of mountain, very close to the nature, quiet but had pleasant stream sounds. Public onsen was big and comfortable. Food was good. Room was big and in traditional Japanese style.

Miinukset: The temperature of the onsen in my room was a little low.

Plussat: It’s a very traditional onsen.

Miinukset: Only accepted cash.

Plussat: Only 11 guest rooms with 2 indor and 2 outdoor shared onsen and 3 family onsen. Fantastic Kaiseki full course dinner and Japanese breakfast. Quite good location to enjoy small Kurokawa onsen town. Attentive staffs are keen to provide best services.

Miinukset: A family with kids are not welcome. They charge 2160 yen for a kid even though the family share a room and a meal.

Plussat: The ambience, the facilities and the onsen selection are fascinating. It’s a very nice ryokan!

Plussat: Breakfast was good, portion is just right for me. There is a hot spring bath inside my room, small and nice. There are also 4 private baths and 1 indoor and 1 outdoor baths. I didn't have time to try them all.

Plussat: The ryokan was absolutely stunning. The onsen were very traditional and the private onsen were lovely also. The food was spectacular and made for a very special stay, wish we’d stayed longer.

Plussat: wonderful location, very helpful staff, excellent onzen, spectacular food, what more can you ask for!

Plussat: Nice private and public onsen and room.

Miinukset: Not much.

Plussat: The traditional Japanese setting, cozy environment, food was good and a fire place for relaxation after meal.

Miinukset: Very strict dinner time.

Plussat: Everything is perfect! Onsen, meals, observatory, even sake with fireplace...

Miinukset: Nothing

Plussat: Friendly staff, many hot spring facilities. Star watching session and free sake provided. Very good cost efficiency, highly recommended.

Plussat: Never booking again... Super terrible hotel experience... Hotel is far away from downtown, only taxi could arrive, no shuttle bus, my room is in the corner,so cold,I stayed all night with sneezing (I didn't experienced in any other hotels） No waiter in service center all the night so if you would like to find some help,no possible. The hot springs is so so so hot so I am angry cause I live in to relax but no relexful thing. When I need help no people. They asked me to pay the hot springs tax so I said I never used cause it's so terrible! Everything seemed amateurish！Completely worthless！

Miinukset: Never booking again... Super terrible hotel experience... Hotel is far away from downtown, only taxi could arrive, no shuttle bus, my room is in the corner,so cold,I stayed all night with sneezing (I didn't experienced in any other hotels） No waiter in service center all the night so if you would like to find some help,no possible. The hot springs is so so so hot so I am angry cause I live in to relax but no relexful thing. When I need help no people. They asked me to pay the hot springs tax so I said I never used cause it's so terrible! Everything seemed amateurish！Completely worthless！

Plussat: The private onsen is superb and the staff are very friendly and helpful. The room is spacious and exceptionally clean.

Plussat: delicious dinner and breakfast value for money outdoor onsen is superb great view for taking pictures at small waterfall

Miinukset: don’t trust GPS!!!! follow the sign you should make hotel’s sign in english for foreigners who don’t understand Japanese

Plussat: Almost everything about this ryokan is great: the location, staff, food and private rotenburo with an unobstructed view of a beautiful mountain creek. We booked and expected a ‘room’ for four but our accomodation was actually a specious cottage. The pathway along the creek provided stunning autumnal views at every turn. Breakfasts and dinners were delicious. Yes, the property outside Kurakawa is not easy to find but the benefits are total privacy, no other tourists apart fellow guests, and unspoiled natural surroundings.

Miinukset: We liked pretty much everything there, the horse meat sushi was only so so but our Kyushu experience would not be complete without it.

Plussat: Outdoor Onzen with waterfall sound and good private bathroom

Miinukset: Not clear of entrance sign to the hotel

Plussat: Everything... Private onsen is connected to the room. Room and breakfast dining room is seperated from other guests. I’ve visited many ryokan, but this is the best ryokan. Thank you for all kind staffs. Breakfast is delicious. Everything is great. I want to come and visit this ryokan again.

Miinukset: Nothing

Plussat: Staff were very awesome and helpful in everyway. Sound of river flowing by. Awesome Onsen. Both breakfast and dinner. Best night sleep in long time.

Miinukset: Nothing. It was perfect l.

Plussat: Beautiful environment, clean, spacious room, great staff

Miinukset: In the public onsen, can have body lotion and one more strong hair dryer for guests. Can tell guests that there are dining options ahead of time. We only realized we could have ordered shabu shabu when we got there but it was too late! More types of short excursion tours would be great.

Plussat: The riverside private onsen in our room was fantastic. It's a beautiful grounds, the type c room is quite pretty. Staff were nice and gave us a tour that we liked.

Miinukset: The indoor onsen was dirty. No yukatas provided, they provide a shirt and pants and shoes that are made for tiny people, so anyone over 5'8 will be too big to wear them. It's not a typical ryokan experience in my opinion. The two separate single beds is weird.

Plussat: Friendly and professional staff. Room was big and onsen was excellent . But the bathroom was not heated so it was a bit cold. The dinner wasn’t as good as expected.

Plussat: We loved everything about this Ryokan. It is a full-on experience that you will never forget. The service and the food were perfect !

Plussat: One of the best onsen hotels I have ever stayed in.

Plussat: Staffs are very kind, food is excellent. The indoor onsen is great also, very private. Wonderful experience.

Plussat: Spacious room with private outdoor onsen. Nice grounds with public onsen as well as a tea lounge. Both breakfast and dinner were tasty with a good variety. Overall a very good stay.

Plussat: Private onsen bath in the room was amazing. We arrived a bit late and they called to Check on us as we were driving from quite a distance and arranged to have dinner served immediately. Dinner and breakfast was delicious and there was so much amazing food we couldn’t eat it all

Miinukset: Wanted to buy their cute yukata but they didn’t have it for sale.

Plussat: Both the breakfast and dinner provided were excellent.. plenty to eat and presentation of food were amazing! Clean and quiet ryokan. The onsen both outdoor and indoor were lovely to soak in too.

Miinukset: No wifi in the rooms.

Plussat: We got the family room with two private onsens, one of which was outdoor. Absolute splurge but so worth it. The service was insanely impeccable, from the moment our car arrived at the ryokan to the moment we pulled out of parking. We felt very well taken care of. Room (more like a... japanese style villa) was enormous, with multiple hallways leading to bathroom, terrace, and onsen area. Kotatsu was such a blessing in winter, so comfortable warming our toes while listening to the river outside rushing by. The kaiseki here blew our minds. So. much. food. And really good food at that. The onsens were BEAUTIFUL. We didn't spend time in the public/family ones as we had our own, but we had a look. The ones in the room were awesome, it was so serene soaking in the outdoor onsen with a view of the river. Felt so relaxed after our first soak that we fell asleep till dinner. The weighted duvets here are also the fluffiest I've seen. So. Freaking. Fluffy.

Miinukset: They provide two bottles of water per night, but it's not really sufficient seeing as this place is located far away from the town and you'll most likely be spending all your time in the room. The hot water dispenser was thoughtful, but when I used it the water was a little dirty. We only discovered the vending machine as we were leaving.

Plussat: My husband and I stayed at this ryokan for a few days. It was our first time traveling to Minamioguni and we did not know what to expect. Oyado Kafugetsu exceeds our expectations in many ways. Our room was a lot bigger and newer than expected. We even had a private indoor and outdoor bath which were free to use at any time. My husband and I are big fan of traditional Japanese home and this ryokan is just perfect! There were a female and a male (separated) baths with breathtaking view to a waterfall, and also a couple of other shared baths near the waterfall. The whole experience is just amazing! Breakfast and dinner were inclusive in the hotel fee. The food there was definitely the best we have had during our entire trip in Japan this year. The staff were all very courteous, professional and friendly. Despite our limited knowledge and proficiency in Japanese language, we were able to communicate and had fun conversations with them. It was definitely the place to be if you are looking to get away from the hustle and bustle of city life to uninterrupted tranquility. We felt really spoilt during our entire stay there and will definitely stay at Oyado Kafugetsu again. We highly recommend it to anyone traveling in Minamioguni/Kumamoto.

Plussat: Knowing that we are visitors from Hong Kong, the hotel arrange a Taiwanese staff who is proficient in Taiwan language and English to serve us. It is very thoughtful arrangement. The room is spacious with private onsen. You can enjoy the waterfall view in one of the public onsen. The hotel is so nicely decorated with traditional Japanese garden style that it becomes one of our "site seeing spots".

Plussat: Fantastic location, wonderful hotel with very friendly and helpful staff! The room was spacious, the onsen just outstanding. Great breakfast, delicious and fabulous dinner. Highly recommended!