Blue Diamond - Ihcl Seleqtions

The room I was allotted had a lovely view overlooking trees and a beautiful old house with a garden.

The room was run-down and the floor boards at the entrance of the room were sinking. The flowers in the room weren't fresh and the waste paper basket had a ear bud in it, when I entered the room. The room had probably been cleaned hastily before it was allotted to me. Small details like being given only 1 face towel and no soap bar in the shower stall, also got my attention, since these are always standard in all Taj properties. I had mentioned I wanted a boiled egg in my non veg breakfast on the go, but it wasn't given to me (I discovered this later, after I was already on my way), the muffins provided were stale - overall very disappointed with the breakfast experience. Room service was also exceptionally slow. Each time I asked for something, I waited for an average of 30-45 minutes before it was sent to my room.

Only Staff is the same. The only good thing at Blue Diamond. Thanks Mateen for your support.

Dirty, old, noisy, humidity. It is not the same since it is not Taj anymore. Quality and variety of food at breakfast has decreased importantly. Bathroom stuff: not enough. Dirty towels and also lack of towels.