St Laurn Business Hotel

Only the location

Poor service. Not value for money. Property not maintained well. Cleanliness is an issue, especially, upholstery, doors and windows. There was a layer of dust in the corner of the window of the room. And the bath tubs had cracks in them. Having found a dirty tub, we also tried to look at other rooms; we checked at least 4 rooms on the 2nd floor, but all bathtubs were damaged and dirty. They wanted to show us more rooms, but honestly, my patience had worn off by then and I decided to use just the shower. The property was made with a lot of amenities in it, it seems, but poor maintenance is ruining the property. I need to especially mention the person on the front desk ‘Bokul’ who swiped 9lakhs on my credit card instead of 9k. Thankfully, the amount was over the limit of my card and it was hence declined. We were so tired from the journey that we didn’t make an issue out if it. But this carelessness seriously needs to be addressed.

The hotel was not far from the venue of my conference

My room had to be changed as I had bed bugs on my bed and cockroach in my room. The wi-fi was very bad. I had to go out of my room to get connected. The room TV did not have a working remote control.