Raleigh hotellit Northeast Raleigh

Plussat: Great stay. Great hotel. Great location.

Plussat: Close to our son's home.

Miinukset: Was very surprised that breakfast did not come with the hotel fee. First place we have ever stayed where we had to pay for breakfast!!!!

Plussat: Nice lobby, sitting areas. Fridge & microwave in room. Comfortable beds, room was clean. Pool and gym area for those who want that. Good location near shopping mall and restaurants for dinner.

Miinukset: Elevator out of order so we had to carry our bags up the stairs. A glass of wine was $14.00. No coffee in lobby until 7am. We had to be on the road at 6:30 so had to stop to McDonalds.

Plussat: Nice and clean

Miinukset: To pricey

Plussat: The room was nice. Had a balcony with chairs.

Miinukset: It didn’t have a good view

Plussat: The hotel was in a good location, and had a lovely little café/bar/restaurant. HUGE shower, great bathroom, but it could have been a little cleaner.

Miinukset: The room was very awkwardly set us. the bed was so close to the wall on one side that I could barely scoot in to crawl in bed, outside of having to crawl in over my husband from the other side. bed was not too comfortable and pillows went flat.

Plussat: The gentleman that checked us in on Saturday afternoon was very friendly and helpful. EXACTLY what you want in your front desk staff. The woman the checked us out was snotty and short. I am glad she was not our first impression.

Miinukset: When I booked my search criteria was FREE breakfast - they did NOT offer a FREE breakfast. It was $9.95 per person. I would NOT have stayed here for that reason alone.

Plussat: Kiddy was welcoming.

Miinukset: Breakfast not included. Instead we had to order in the cafe and spend $25 for what I had usually free in other hotels. Also: cleaning staff departs at 2:00PM. Our room was not cleaned the second day even though the maid was in the room next door at 2:0

Plussat: hard to find, but great when located.

Plussat: Harable and location was good.

Miinukset: Breakfast and I couldn't use the pool. That was the reason for my stay .

Plussat: Location, close to everything. It was tuckedcaway from the busy street

Miinukset: The person qt the front desk on the day checked out had a bit of an attitude

Plussat: It was very clean and location is great

Miinukset: Menu is very limited

Miinukset: The room was a lot bigger online. We weren’t disappointed, just thought it would look like it did online. Our view was of an air conditioning unit.

Plussat: Staff was friendly and room was comfortable

Miinukset: Hard to get to

Plussat: The staff and room was excellent.

Miinukset: There was construction and it was hard to see where to go since it was n if nighttime.

Plussat: I loved the entire property. The location was very convenient. The staff was helpful.

Plussat: The staff was very hospitable and friendly; adding an additional night was a very simple and easy process and the location of the hotel was excellent with a lot around it.

Miinukset: There was nothing I did not like about the hotel.

Plussat: Everything was great. Staff was very friendly. Very comfortable and clean.

Miinukset: There wasn't an iron in the room. That's the only complaint, I'm sure we could have called for one, but was in a bit of a rush.

Plussat: Good breakfast and the lady keep it clean and filled,

Miinukset: N/a

Plussat: No breakfast due to Covid-19

Miinukset: N/A

Plussat: Clean...breakfast

Miinukset: No

Plussat: Everything

Miinukset: No

Plussat: Very clean..friendly staff..delicious breakfast..fresh coffee always available..excellent security

Plussat: Very good

Miinukset: A little more variety on the hot foods.

Plussat: Breakfast

Miinukset: Room got cold draft as soon as heat shut off could feel cold air blowing across floor

Plussat: I appreciated that overnight cleaning services were temporarily by request only so that we could avoid contact during these uncertain times. Staff wore masks and gloves. Room was very large and comfortable.

Miinukset: Keeping pets requires a non-refundable $50, which is understandable.

Plussat: Staff was very friendly. Breakfast was great! Very easy stay. Glad we chose this hotel!

Miinukset: To be a place in the South the breakfast was a little bit lacking. There was no ketchup no mayonnaise no salt and pepper and no gravy for the biscuits.

Plussat: Everything

Miinukset: Nothing

Plussat: Room was clean

Miinukset: On the booking website, it said hot breakfast and pool. Upon arriving, when I asked about pool, the front desk person said their pool was closed. She also said they had a grab and go. I called booking.com to complain, because the pool was the only reason we stopped. The clerk contacted the manager of the property who refused to comp the room or give any money off. This was my fiancés birthday, so I wasn't very happy.

Plussat: very unclean

Plussat: The location

Miinukset: the staff not being in office

Miinukset: My wallet was stolen and there was nothing done about it. Cops were called and everything but nothing was ever done

Miinukset: The pillows are very uncomfortable and the tv kept turning off every 2-3 hours

Miinukset: The rooms are very close together I heard sliding doors opening and closing all night long. The beds was very small. And the entire second floor reeked of marijuana

Plussat: They upgraded me because of how many people I had and it didn't cost extra

Miinukset: A/C wasn't blowing cold enough air but over the course of the night the room temp cooled off.

Plussat: Not a damn thing. The hotel didn’t have clean running water. And the smoke detector kept going off because of batteries.

Miinukset: Ghetto hotel...

Plussat: The location.

Miinukset: The staff and their was fake nails and EYELASHES beside the night stand!!!!

Plussat: Staff was very helpful and friendly.

Miinukset: The bathroom

Plussat: Location, price, staff.

Miinukset: I understand breakfast couldn’t be served normally but I would of like variety for each day. We got the same breakfast for 3 days straight.

Plussat: How clean and neat it is staff really nice I have no complaints the bed so comfortable

Plussat: I love the bathroom the shower was good

Miinukset: The lady in the front desk had attitude

Plussat: Front desk lady was very nice.

Miinukset: my room had a dirty drug needle left on the side of the microwave and there were a burnt safety pin sticking out the couch. I been having a hard time getting in contact with the general manager.

Miinukset: When I arrived for check in they gave me a room that had not been cleaned. They gave me another and I still had to pay. I can't believe that because they are supposed to have someone to check behind the housekeeper to make sure the rooms are cleaned.

Plussat: Great location, easy check in at late hour of the night. Comfortable beds, really quiet, great breakfast...

Miinukset: It would be nice to have "meat" with breakfast - there were biscuits and eggs. The night guy who we checked in with was very helpful. The morning desk person also did the food oversight. She didn't have much of a welcoming personality. She barely spoke

Plussat: Nothing

Plussat: The staff was great and hotel was extremely quiet

Miinukset: No

Plussat: I love the rooms and how nice and clean it was.I just loved the hard wood floors the most.

Miinukset: No everything was so nice

Plussat: Good service ... 100% secure .... I well come back again at anytime ... don’t go to the hotel called ... la hacienda Del Río ... not good ...

Miinukset: I did not like the staff, once we entered the room is was not clean. The toilet was messy, there was no plate in the microwave, the tv was glitching.

Plussat: Nothing to like. HORRIBLE CUSTOMER SERVICE. I do not recommend this hotel at all. Stay away else you will regret.

Miinukset: I had a broken chair in my room. I needed a chair so I can do a lot of work on the computer. For 3 days, I complained and asked for a new chair and never got one until I got really mad, then they brought me one that was covered in dust and dog hair.

Plussat: Clean room and comfortable bed.

Miinukset: The room was facing the street and the traffic can get loud at night.

Plussat: The cleanliness and quietness.I was really able to relax comfortably.

Miinukset: Absolutely nothing and I will definitely go back there my next trip to Raleigh.

Plussat: There was no breakfast covid-19 the location was good I giri a little better than good, quiet acceptable.

Miinukset: only one entrance could be more accessible , if you had more security

Plussat: Clean room with vinyl flooring (no carpet), very well designed. Walk in shower.

Miinukset: The breakfast was pathetic. Only had decaf coffee and it was cold.

Plussat: Not much! Bed was comfortable.

Miinukset: Only one of our wall outlets worked. The front desk people were sketchy. The hallway smelled like matches. Barely anyone else was there which made me uncomfortable, too. It was clear to me why the price was so cheap after staying there.

Plussat: Rooms were gross, smelled, hotel was trash, homeless people hanging out in the stairs to the rooms, people fixing cars on jacks on the parking lot, people hanging all around the property all night not wearing. Masks anywhere I coughing in the elevator and hall ways. Bathroom door was off the hinges, bugs in the room. No Clean towels in the room. All around the most disgusting hotel I have ever been in and if I didn't already pay I would have demanded a refund and slept in my car

Miinukset: There entire hotel needs to be destroyed

Plussat: The room was clean and quite.

Miinukset: They said that there would be a breakfast and the only thing that they had was coffee.

Plussat: The wifi is poor here and the cleaniness isnt up to par.

Miinukset: Wifi speed and the cleanliness overall

Plussat: Nothing good, I arrived and was told that the credit card machine did not work and I would have to pay cash even though I had already been bill on my credit card. I then left and could not stay the night.

Miinukset: This would be my first "could not stay there hotel" and I have traveled in central america. Run down, unsafe and I had to pay cash only. On the bright side, they refused my prepaid reservation so I left and I am still alive to write this review. Probably want to avoid this place, you are better off sleeping in the car.

Plussat: Nothinf

Miinukset: Somebody keyed my car and they told me they cant show me the video

Miinukset: Too expensive. It stinks. Rooms have no refrigerator nor microwave. Serves no continental breakfast. "non smoking" room bed linens had burned holes like in "smoking" room. Pool has every virus in the USA in it. Needs remodeling & a manager who cares about how their hotel represents itself

Plussat: The room was clean. I had privacy ND the fact that they have smoking rooms.

Plussat: Everything was FINE until I left for the store came back and was locked out my room and they had to cut it open

Plussat: One thing....the staff members were very friendly.

Miinukset: 1. Reserved room was unavailable upon check in. 2. Roaches everywhere. 3. We had to plunge the toilet every time. 4. No blow dryer. 5. No pillows available for pull out which smelled like urine. 6. Block party going on outside window all night. 7. Stunk like musty blunt roaches. 8. No breakfast available. 9. Approached by man outside asking me and my teenage daughters if we would like to purchase some cocaine. 10. Housekeeping cleaned out room and fridge while we went to the store and didnt even want to let me use the bathroom even though it was not check out time. 11. Overall dirty dirty dirty. 12. 0 stars...do not recommend.

Plussat: I like the size and layout of my room. And the staff is very kind & helpful.

Miinukset: No

Plussat: Nice room set up

Miinukset: Little bugs in bathroom

Plussat: Did not enjoy at all... an Extended Stay place was worse than a motel. "Breakfast" was flattened granola bars in a basket, not even coffee - it was out. Our floor smelled like weed (neighbors smoking). Our room smelled like old food. Never again.

Miinukset: Did not even want to use the bathroom to shower because it was gross. Floor was sticky by the toilet. Wore shoes everywhere. Entire room and hotel didn't look that clean... cleaning products left lying around in the hallways. Not the best neighbors. Smell

Plussat: Not much.

Miinukset: I had to clean the room upon our arrival. Tons of guests were smoking pot. The entire hotel smelled of it everyday. No pots and pans as stated when we booked.

Plussat: It had availability at the last minute and was reasonably priced.

Miinukset: Our room had a few roaches.

Plussat: Customer service

Miinukset: Cleanliness

Plussat: I liked the location

Miinukset: The room was dirty and had a bad smell. There were roaches. And the towels and wash clothes were stained. For what i paid i expected a lot better.

Miinukset: No

Plussat: Customer service is the best ever.

Miinukset: My serving time renting here and I’ll have to say that I won’t ever again. This hotel is infested with roaches. My first stay here, I woke up in the night due to natural reasons. When I turned on the light there were roaches crawling on the floor by the bed, on the wall, behind the tv. It wasn’t one or two, they were by the 10’s. There was even evidence of roach infestation In the cabinets. I called down & they took care of me right away, to a better cleaner bug free room. They were very apologetic and understanding. Now currently this is my second time after that, and once again, I’m up in the middle of the night and I see roaches. Didn’t see any coming into the room. I won’t stay here simply because I understand that they have a roach problem that needs to be fixed. I want to warn you, they have roaches. Also both times staying here the hallways reeked of continuous marijuana use all throughout hotel. This is extended stay you don’t want to stay at. Wake forest road has nice extended stays.

Plussat: Nothing

Miinukset: Everything