Raleigh hotellit Northeast Raleigh

Plussat: Convenient location, clean and comfortable room with a great breakfast. Unfortunately there was a wedding party that stayed up all night opening and closing their room doors but aside from their disrespect for others, the hotel stay was good and I would stay at the Holiday Inn on Capital Boulevard again.

Plussat: Cleanliness, service and front counter hospitality.

Miinukset: The showers were cold and when I mentioned it to the staff I received an attitude and was told they just spent 30 million dollars on renovations. I was told a manager would call me. I have not received a call yet. I have to return to Raleigh twice in the next year I will not stay here again.

Plussat: The complementary breakfast was great and the room was really comfortable! Very close to downtown and had some great restaurants around it!

Miinukset: There was a dirty towel left in the bathroom

Plussat: I loved the cleanliness of the room and eating area. The food was really good. The hallway and rooms smelled fresh. Very close to lots of food and the mall was 8min away and the highway was 10 seconds away from the entrance. I would definitely stay again.

Miinukset: As a solo female traveler I didn't feel 100% safe because I was in a suite which was in the back of the parking lot and there were people propping the door open and sitting in the hallways. I did like that you could only get in with a key card as long as no-one had the door propped open.

Plussat: The lobby was very pretty and inviting, room was clean and cozy. It was very nice to come in very late at night to find security walking the halls.

Miinukset: There was nothing I didn't really like, the room definitely needed more towels (only 2), and it would have been nice to have a small fridge/microwave as a bonus.

Plussat: Very close to where we needed to be. Convenient location. Staff was very courteous.

Miinukset: The room didn't have a refrigerator, microwave or a working coffee machine. Staff was unable to accommodate us when we wanted to heat up food in the evening. The lobby operated only during specific hours. Once the lobby, not the desk, was closed you were out of luck and any amenities not the room you went without. There was hair in the bed which lead us to believe the room was not thoroughly cleaned. The bathroom was not refreshed so we ended up spreading towels on the floor. The room felt damp which made the room uncomfortable. We didn't get a good nights sleep. We were relieved to check out.

Miinukset: I arrived after 10pm, and the lobby was closed. The gentleman at the window told me I could not come in after lobby hours. I had to stand outside in the rain while he fumbled through paperwork and couldn't find my reservation. I felt like a second class citizen. It was cheap, but next time I'm in the area I'll use a hotel that's not going to kick me out of the lobby.

Plussat: No issues - clean, comfortable, reasonably priced. Not much else to ask for.

Plussat: The beds were comfortable and the soundproofing with the outside was perfectly adequate (and necessary given the location at the interchange of I-440 and Route 1). The free included breakfast was pretty decent, too. Good selection of beverages and healthful and non-healthful options. The hot breakfast items varied from day to day, which is nice for multi-night stays. Free wi-fi worked without issue.

Miinukset: Sounds traveled fairly easily from the adjoining room to ours, perhaps because there were shared doors that could allow them to be used by people traveling together. On one out of four nights, we were kept awake by the conversation of a group of men enjoying themselves until eleven or midnight, and on another out of the nights, we were awakened at 5:45 by conversation from wedding guests (a very large party was staying in multiple rooms up and down the hallway). The guests were not being obviously inconsiderate and probably had no idea how audible they were. Between them and the fairly loud AC unit, it was difficult to get enough sleep. Our other two nights were better. Possibly other rooms would not have suffered as much from this problem.

Plussat: The room and the friendly staff service was great. Especially the outstanding and friendly lady chef who prepared the breakfast meal. The food, beverages, cleanness and service provided by the chef were top notch. This was our 2nd stay at this location.

Miinukset: As much as we "did" enjoy our stay, there were a couple of items I would like to address. I was disappointed to discover we did not have a small ice box or a microwave in our room. To start we had little sleep with no food, beverage or rest prior to arriving at Best Western on July 20th. We started our day up at 1:30am to prepare for our road trip. By 6:00 am we arrived to within 20 miles East of Raleigh, we found the West bound traffic on I-40 was horrific bumper to bumper until our exit off at the I-440 exit. By the time we arrived at Best Western later that afternoon we were exhausted, due to our road trip and to my fiancee's numerous medical appointments & procedure earlier that day. After our check in we learned that a guest down the hallway from us had "2" large canine's in their room. So when anyone walked by the room the dogs would begin to bark excessively. After we obtained ice, we retired to our room and managed to obtain a meal, after which we turned in for the evening @ 5:30pm, hoping for nothing more than wonderful peace and quiet. Which we did manage to obtain for about 1 to 2 hours, after that we were woken up numerous times by loud and noisy talking guest, who opened and closed their room doors entirely to much. We would have called the front desk and complained if we were not so physically and mentally exhausted. The noise generated in the hallway seems to be amplified by small hallway. Regardless after 12:30am we were back up unable to rest any longer and began the task to prepare for our trip back home.

Plussat: Large room, fairly nice for the price.

Miinukset: The hospitality staff wakes you up with 3 minutes of knocking on the door at 9 am. Checkout wasn't until 11 so this was a rude wake-up after working late.

Plussat: We went to Raleigh NC, for a concert hotel room was clean, had extra towels, iron and breakfast had too many options

Miinukset: Can't complain it was great

Plussat: The rooms were ok

Miinukset: The check in process took about 30 minutes because there was only one staff member working the front desk.

Plussat: There was a police officer stationed there all night.

Miinukset: Everything else.

Miinukset: The staff was rude, there were roaches in our room, breakfast was a joke, AC didn't work, smelled bad. The sink faucet wasn't connected to the sink. There was mildew. Someone's hair was in our shower. Disgusting. Terrible experience.

Plussat: Breakfast, clean room, great staff, good price.

Miinukset: Basic breakfast. Juices did not taste right. Carpeted floors need some remodeling.

Miinukset: Smelled like smoke ! Towels were hard and small.

Plussat: I like the cleanliness and the home like feel of the room for a very affordable rate. Checking in was a breeze and so was checking out and the staff was very friendly

Miinukset: I'm not sure how maid service is supposed to work, but I left my room for the day and expected my room to be clean when I got back and it wasn't. Also the parking lot was full of trash from the night before when I left that afternoon

Miinukset: Finger nail in the stove, dirt in the drawers, splatter marks on walls. The toilet had previous poo residue in it still. The room smelled like smoke. And they didn't have spare sheet for the fold out already in the room . I was excited about breakfast, but they didn't restock throughout the morning so everything was gone before I got anything, the only things left over I was allergic to.

Plussat: The hotel was easy for us to find and convient for all our needs. The staff was quick to answer any requests from us.

Miinukset: We requested a room with double beds, but were assigned a room with only a single bed. When we pointed this out, we were told that because we booked through booking.com, that was a "preferred" not an assigned room. In addition we were told a full breakfast was included, but it turned out to be a "coffee" bar--in other words coffee and breakfast bars, maybe muffins. Not at all what we were told.

Plussat: Location

Miinukset: Room overall was run down and dirty. Expected more from this brand.

Miinukset: Basically a hotel in which people are living in. The parking lot was littered with cars, trucks, vans in various states of disrepair. I left immediately after seeing this, fearing neither I or my car would survive the night without issue. Even though I checked in early I had to forfeit the fee due to your restrictive cancellation policy. I will NEVER use your service again.

Plussat: It is right in the middle of north Raleigh

Miinukset: Smelt bad everywhere in the hotel. Staff seemed like they couldn't care less about guests, but they were not rude--just indifferent.

Plussat: The room was perfect for what we needed and the shower pressure was outstanding.

Miinukset: Would have liked to have had blackout curtains to block more of the sunlight in the morning. Was also disappointed that the jacuzzi was out of order because that was one of the main reasons I booked the night there. But overall, this was a great value for my money.

Plussat: Convenient, good rate and clean. Nice business area and good fitness center.

Miinukset: I bit worn and in need of repair in places in room. Front spot light had been shattered and not yet replaced, but could have been due to severe recent weather.

Plussat: The bed was very comfortable, no shortage of hot water, and the individuals at the front desk seemed friendly.

Miinukset: I got in late my first night there, set out my outfits for the week, and got on my personal computer to Skype. In the morning, I didn't have time to put everything away so I put the Do Not Disturb sign on the door since I didn't need them to tidy up anyway. When I got back that afternoon, my clothes were all moved into one pile and my personal computer had been unplugged, closed, and moved. I don't want to make it sound like I'm complaining that I had my bed made, but I feel like unless it's past a customer's checkout time, housekeeping should respect the requests of the customers to keep out of their rooms.

Miinukset: The CFL bulbs they use in the rooms provide a hard lighting effect. They need to install soft white LED bulbs to improve this.

Plussat: In this location, many of the available hotels are run down or relatively high priced. This one is nice, clean and was in the slightly-under-$100/night price range when I stayed there.

Miinukset: No problems.

Miinukset: It was not in a favorable location.

Plussat: Nothing

Miinukset: Shower curtain rod was falling off. Toilet seat was not attached. There was a chunk missing from the bathroom threshold. Smoke detector was chirping because the battery was failing. Room was dirty. TV didn't work.

Miinukset: I did not like the fact that the rates through Kayak were considerably higher than if I had booked directly.

Plussat: The checkin staff was very efficient, friendly and informative. Very comfortable bed, spacious room, very clean and an excellent hot breakfast.

Miinukset: Our room was on the 2nd floor overlooking the lobby and front desk. We heard people talking and doors closing throughout the night.