Nashville hotellia

Plussat: Cleanliness

Miinukset: Very close to TPAC

Plussat: Bed was really comfortable, we had a side room view onto the park on the fifth floor which was amazing!

Plussat: The entire thing and the Oak Room!

Miinukset: N/A

Plussat: Nice decor and location

Miinukset: Bed was too firm and walls are too thin, I can hear people in hallway talking like they were in my room

Plussat: Very nice staff. Spotless room beautifully made up . Excellent bedding. Beautiful historic building in great location.

Miinukset: Noisy room due mainly to frequently used laundry facility right opposite. Room service failed completely to deliver. Small things light light bulb broken and not replaced. I expected better for the price.

Plussat: The hotel was class and old charm backed by efficient and friendly staff giving you a feel of being at home

Plussat: Beautiful ambiance, nice location. Excellent, helpful staff.

Miinukset: They messed up our reservation, made a charge for something we didn’t order and also had our dinner reservation confused. All was made good. I think their website might have been to blame.

Plussat: I loved the atmosphere of being in a museum and hotel all in one. The location was perfect and we could easily walk to the hot spots.

Miinukset: It would be nice to have a mini fridge in the room as an added convenience.

Plussat: Our stay exceeded our expectations. The staff was incredible, attentive and very helpful. Our experience at the bar and restaurant was outstanding - both service and food.

Miinukset: Wish we could have stayed longer:)

Plussat: wonderful vibe. fantastic craft cocktails and great bartender.

Miinukset: nothing - just wonderful.

Plussat: Nothing

Miinukset: I was stuck in some horrible "artist" room with no TV. They said they were sold out and so rather than being in a regular room I was stuck with the weird room in the basement. Hated it.

Plussat: Location

Miinukset: The noise level in the rooms is ridiculously loud !!! It was built so poorly even on the 5th floor the road noise, bar music and People screaming is like they are in the room ! It's horrible!

Plussat: The way our two rooms had a little hallway that we could close off. Also everyone was very accommodating

Miinukset: No

Plussat: The location, great staff and overall impression of the property.

Plussat: Quiet Hotel, and Location.

Miinukset: Nashville, Streets, more Hill’s and Slopes than Expected; Be Prepared to climb hills?

Plussat: Great location. Extremely helpful staff. Quiet room.

Plussat: Location is a short walk to the heart of Nashville nightlife. The room was very nice, and the museum pieces make the hotel unique.

Miinukset: I think the pricing is a bit high for the overall package. But that same sentiment applies to a lot of the Nashville downtown hotels. We travel quite a bit, so the pricing for Nashville hotels comes as a bit of a shock when compared to other locations.

Plussat: Very modern breakfast/brunch menu! Service was excellent and very friendly.

Plussat: The breakfast and massages were excellent

Miinukset: The rooms were not as expected too small for the price. Airbnb would have been a better choice.

Plussat: The lobby and character. The valet guy on Friday 8-16 was great. He was very kind and helpful

Miinukset: There was dirty underwear on our bathroom floor. For the price of the room we expected more.

Plussat: People Service Structure

Miinukset: $42 valet fee not being better communicated ahead of time Shampoo dispenser was empty.

Plussat: Good location - Fantastic lobby - Beautiful building

Miinukset: The room was small. Price seems very high plus $35 parking per night.

Plussat: Comfy beds and spacious rooms. Beautiful Historic hotel.

Miinukset: We wanted to have drinks at the bar and enjoy the gorgeous lobby area. We weren’t able to do so because the lobby was being used for a wedding. Annoying when you’re paying to stay here.

Plussat: Amazing staff, beautiful hotel, excellent location. I am in love with this place!

Plussat: Location!

Plussat: The room was clean and tidy and the location of the hotel is great.

Miinukset: The guy at the front desk acted like we were bothering him when we checked in. As we were leaving for a bite to eat, he had no suggestions and did not offer help in regards to the location of the nearest restaurant. We thanked him for his time even though he acted like he hated his job (checked in at 4:00pm 9/29/19. There are no amenities to make you feel like you are in a high end hotel (ex: no spa).

Plussat: Very beautiful. Within walking distance of Music Row.

Miinukset: The only thing was room never stayed as cool as we liked, while sleeping. Think was an energy saver thermostat.

Plussat: Beautiful building, which is a stop on one of the bus tours, making it very convenient. Right off Broadway, close enough to walk but far enough to be peaceful. The room was well decorated, clean and spacious. Valet and bellman staff were very friendly and helpful. Two Hugh TV’s.

Miinukset: Too expensive for what you got. Rooms were underground, no view. Don’t remember reading that anywhere. Also trains slowly passing in the night vibrated the walls and were loud. No restaurant to speak of. Bar staff very unfriendly, seemed annoyed.

Plussat: Location was good - rooms clean - hotel is beautiful.

Miinukset: Our room was located right by the elevator and whatever/whoever was above us - walked all night and the floors creaked. My husband was done with his pancakes before I got my English muffin-REALLY! Told me they'd take it off the bill - didn't happen!!!

Plussat: Cool lobby

Miinukset: Way overpriced $450.00 a night for small room not clean or fancy room.. paiy parking $38 per night pay for breakfast. Days inn was so much cleaner and has free parking and free breakfast for $120 a night

Plussat: Historic, clean. Friendly.

Plussat: The lobby had a weird smell

Plussat: Perfect downtown location. Extremely comfortable room

Miinukset: Booked a King suite but was given a 2 queen bed room. Noise from construction across the street started WAY early on a Saturday morning. Heard it even 18 stories up.

Plussat: Will definitely stay here again

Miinukset: Very accommodating and helpful

Miinukset: Asked for a room with a bath. The bathtub is far too small to take a bubble bath and relax

Plussat: Cleanness friendly people

Miinukset: Additional price for parking and I was not aware before hand it was going to be $50. Feel this should be somewhere that gets your attention!

Plussat: Location

Miinukset: No

Plussat: Nice breakfast buffet, very convenient and safe, no complaints, room was Superior King on 21st floor so had a great view. Pricey hotel so, if I were to come back, I'd look at something for less, maybe a Hilton or Marriott property.

Miinukset: Hotel was on the pricey end, almost 2k for three nights.

Plussat: Location was great. It was a little pricey.

Miinukset: The price was a little high for what we got. Room was a little dirty. Found alot of hair on bathroom floor and in bathroom sink.

Plussat: It was very nice and convenient to the downtown area and Nissan stadium. Had a great coffee shop too.

Miinukset: No.

Plussat: Central to everything , staff was very accommodating, room was beautiful

Miinukset: There was nothing at all to not like

Plussat: The walk to broadway. The pool.

Miinukset: Drink prices and not being able to bring own drinks to pool

Plussat: Love the location of the hotel was beautifulAnd was access to a lot of stuff

Plussat: Nice property. Service in some areas was less than expected.

Miinukset: Room was hot and dark upon arrival. Bday surprise was not fulfilled upon arrival. Some staff not pleasant. Charged extra 1,011.00 on mr credit card.

Plussat: Easy location

Miinukset: Not many amenities and there was a lot of street noise

Plussat: The style/design of the entire hotel.

Miinukset: A bit far from the downtown via walking.

Plussat: Great staff! Very friendly and accommodating

Plussat: The staff and the room and the room view was amazing. They made here Birthday everything we wanted it to be and more the greatly exceeded our expectations. Would recommend to everyone.

Miinukset: No coffee maker in the room had to get dressed and go downstairs

Plussat: The staff is awesome and it's a very convenient location

Miinukset: You get a lot of street noise and there aren't a lot of amenities

Plussat: Room was clean. Bed was comfortable

Miinukset: No ice machine, no coffee machine, location was directly downtown & could hear noise from the street. Room was not cleaned one day-was told they have until 3pm to clean & then turndown was at 5pm. Was not asked at checkout how our stay was.

Plussat: Loved everything about it from the roof top bar to the coffee shop !

Plussat: Service was amazing and what a great location. Loved the huge shower and the Marshall amp wireless music player.

Plussat: Fantastic, even smelled brand new. Staff, rooms, and location all exceeded my expectations.

Miinukset: Build more Thompson Hotels!

Plussat: The friendliness of the staff. They were awesome and tried to be very accommodating.

Miinukset: One of the most appealing offerings of the hotel is the rooftop. It was not available during my stay and was not communicated to me until I checked it. Extremely disappointing. I would have never chosen this location if it was not available. I was not happy with the condition of the hotel. ( See pictures) Paint was peeling off the walls.

Plussat: Fantastic experience & safe location. Many great food and shopping destinations nearby.

Miinukset: The crowds at the door on Friday & Saturday night to get up to the L.A. Jackson.

Plussat: Absolutely beautiful and perfectly located! Printers Alley is right around the corner.

Miinukset: No, everything was flawless!

Plussat: Location

Miinukset: Our room was on back side of hotel and over bar on Printers Alley and music till about 1:am

Plussat: Loved the decor, the room amenities, coffee service

Miinukset: The hot water broke and never came back The room did not get cleaned during the day and when I asked for it to be cleaned, the housekeeper only cleaned the bedroom but not the bathroom

Plussat: Everything else was fine

Miinukset: Too small, sticky floor, the only plus about parking is valet.

Plussat: Basement restaurant and hidden bar

Miinukset: We went to the roof top bar and there was no place to sit due to a private party area. I understand but still inconvenient.

Plussat: Incredibly nice and the staff was great. Very helpful. We had several problems but they were handled.

Miinukset: The staff was great and problems were handled.The car was not valeted and was left on the street one night. We were not charged for that night but there is a 5-inch scratch in the door of the car. Our keys didn’t work the second night either.

Plussat: modern, clean and stylish. staff was well trained and friendly. walking distance from bars and restaurants.

Miinukset: rooms were tiny, no place to unpack or even eat room service. tiny elevators one of which was not working. no tub, barely room to walk around the bed

Plussat: Very beautiful hotel with attention to detail

Miinukset: It’s very noisy, in 3 days we stayed, we asked 3 times to switch rooms to higher floor. There is a bar outside and you can hear music until 2am. If you ask for higher floors, there is some kind of HVAC unit on the roof and you clearly can hear it working., very loud.

Plussat: Location

Miinukset: My room was very small. Was not cleanest stay I have ever had. And was very loud and not relaxing.

Plussat: The location was great! The staff were very nice, and the bed was comfortable.

Miinukset: It was kind of pricey and the room was not very clean. On the wall next to the bed, there had clearly been something splattered on it and wasn’t cleaned up. Visible area in the bathroom that look like they’d only had a quick rag past over...honestly the whole room just needed a little more effort put into the cleaning.

Plussat: Very comfortable bed. Great breakfast and relaxing bar area

Miinukset: Glass door to the bathroom

Plussat: Location was perfect, room was spacious and amenities were great.

Miinukset: Pricey parking and bitter coffee.

Plussat: Martin’s restaurant is across the street.

Plussat: Location

Miinukset: Dirty bed set for pull out couch, tv didn’t work, strange smell in hallway, water from kitchen faucet smelled like bleach

Plussat: Lobby is very nice with lots of tables.

Miinukset: AC was noisy

Plussat: All the staff were very friendly and accommodated all our needs. They even bought extra chairs to our room so that we could play cards in our room with friends who were staying at another hotel. We loved the happy hour also!

Miinukset: Definitely a little pricey. The pool was a little cool for our liking.

Plussat: Location is close to Vanderbilt. Excellent breakfast and they even had a light dinner on Monday through Thursday. Spacious rooms.

Miinukset: Parking was expensive.

Plussat: Light dinner and breakfast. Very close to Vanderbilt. Great location.

Miinukset: Nothing!

Plussat: Staff was great and the usage of the shuttle to downtown

Miinukset: No

Plussat: The spacious room was great. Our check-in was flawless. The employees at this hotel really care about the customer experience.

Plussat: VERY Nice hotel. Especially like the evening get together of food and drinks that was free. Excellent free breakfast!  front desk was very accommodating; my wife was in a wheel chair and he put us near the elevator.

Plussat: We made a short family trip to Nashville to explore the city. Homewood suites worked well for us as we had a true one bedroom so we could close the door when our child went to sleep. Central enough without being "too" in the thick of it all. Also loved having a full kitchen available for use. The room was a great size and comfortable, loved having access to the pool and a gym.

Miinukset: Didn't like the sink being in the bedroom instead of in the bathroom.

Miinukset: Wasn't aware of $34 valet parking or $31 self parking, plus having to tip valet. Added an additional $44 to cost of staying there for a medical trip.

Plussat: It was a great location with an unexpected FREE shuttle to lower broadway. Breakfast was yummy, staff and other guests were really nice. Easy access to everything we wanted to do.

Plussat: The location was great. We were able to walk to Printers Alley. The room was very clean and decorated nicely.

Miinukset: The heater was very loud. It sounded like a jet.

Plussat: Very clean & comfortable hotel. Staff were helpful & friendly. Aveda bathroom products were a nice surprise & breakfast was gorgeous.

Plussat: Great location super friendly front Desk

Plussat: Hotel Indigo was everything I thought it would be. It was definitely a treat having The District Bar in the hotel. The live music was very pleasant! The front desk staff was very friendly and accommodating. Everyone was great.

Miinukset: Bathroom had hair in the shower and hair and dust on the floor

Plussat: Staff was friendly. Walking distance to the party streets. Has nit picky problems, nothing terrible or major.

Miinukset: iPad for room service didn't work. waited for an extra towel we never got and had to call down for a toothbrush which showed up about an hour later. Mirrors dirty, floor needed better sweeping, didn't clean coffee trash, Ice bucket really dirty

Plussat: Location was excellent, the staff was very friendly

Miinukset: Elevator sucked

Plussat: great location

Miinukset: Ice machine wasn''t were indicated

Plussat: The staff was courteous while checking in and the location to Nissan Field was excellent

Plussat: Close to everything.

Plussat: Excellent staff. Only disappointment was I couldn’t get my hotel points because I used booking.com. Guess I had to contact them directly, hmmm!

Plussat: Wonderful staff, beautiful room, excellent location. We arrived a day late for our booking as we were unavoidably delayed by our flight being aborted, but we were only charged for the one night we actually stayed. Most appreciated.

Miinukset: Problem with shower control - water was either boiling or freezing.

Plussat: newly renovated. big rooms. nice pool.

Plussat: Great front Desk Friendly and accommodating Also the woman managing breakfast was very kind to everyone

Plussat: Room was big and comfortable

Miinukset: Breakfast was minimal and utilitarian

Plussat: Front desk was super nice and let us check in early as we were I town for a game. Hotel was clean, which is very important to us. Got no complaints.

Plussat: The breakfast was amazing, the pool was awesome, staff was super friendly, and the room was excellent.

Miinukset: The bed was less than plush.

Plussat: Location was great and the staff was very pleasant and hellpful .

Miinukset: We enjoyed the hotel.

Plussat: Everything was great, clean, friendly and the stuff was helpful.

Plussat: The hotel was very nice and clean. Breakfast was fantastic every morning and the staff was very warm and welcoming.

Plussat: Staff and facilities were great , nothing was too much trouble

Plussat: Location and Ameneties

Miinukset: Too thin walls and got noises from the adjacent rooms late in the night.

Plussat: Room was nice, beds were a little on the hard side. The room was kind of small for the cost of the room. Breakfast was good and the pool area was in good shape. Parking was well lit and available even late.

Miinukset: I didn't like that when I woke up and had an appointment I was greeted with no hot water. When I called the front desk I was informed that they did not have maintenance people on the weekend nor did they have managers. I was told that there was nothing they could do. Later in the day I was moved to a different room and all was well. The manager called and was very apologetic and did make an generous adjustment to the bill for our trouble. He claimed he was available by phone and was just not called. Further training needed.

Plussat: Hotel as described. Very clean, the hotel employee in breakfast area was fantastic. Cookies, popcorn and fruit water at arrivals as a great bonus. Would recommend.

Miinukset: The AC was leaking so the carpet in front of it was very wet.

Plussat: Brand new classy hotel in the middle of everything! You can walk to Broadway-5 min walk and Gulch- 5 min walk. Highly recommend and we will be back next year. Favorite place to stay so far in Nashville!

Plussat: We would definitely return to the hotel again

Plussat: The staff at the true bar

Miinukset: Well first of all our lock in our room was broke and we found out 3 days in it was unlocked the whole time ... second of all they put a 400 dollar hooks for incendals.. which you could only use at the bar because the restaurant was a separate contract ... lastly our room for 1500 was only a bed with a bathroom ! Not worth the money at all

Plussat: Location.....we walked just a couple of blocks.... The staff was amazing. So friendly and helpful

Miinukset: The room was too dark. There were 3 mirrors in the room and NOT ONE was conducive to putting on makeup. If you didn't have socks or shoes on, your feet got black.

Plussat: Wonderful staff and beautiful hotel!

Plussat: Very comfortable, well equipped rooms. Hotel has a great deal in keeping with Nashville's music vibe.

Plussat: location

Plussat: Location

Miinukset: Expensive parking ($40) when parking garages all over advertised $20. Difficult to not park at hotel when do not know the city. Poor makeup lighting. Neat design and layout of room.

Plussat: Bar and valet staff were great.

Miinukset: Broken front glass not cleaned up for the 4 days we were there. Front desk staff could use better customer service skills.

Plussat: It was great to be in walking distance to everything we wanted to see.

Miinukset: I was disappointed in the fact I had to pay to park at the hotel. Seams to me the price was high enough without paying to park there also..

Plussat: The staff was so friendly and our room was awesome!

Plussat: Great location, great rooms

Miinukset: Hot tub would've been nice. Bathroom barn style sliding doors in rooms don't offer much sounds privacy from others in the room (i.e. taking a #2). Would've preferred to just have a regular door for that.

Plussat: Close to the airport

Miinukset: An overpowering stale odor. Most likely related to breakfast

Plussat: The room was very clean and roomy. Very nice for a Quality Inn.

Plussat: The rooms are always clean, comfortable, and roomy! We have stayed here three times, and it always meets our expectations.

Miinukset: No wake up call as I requested, and no one at the front desk when we checked out.

Plussat: Staff friendliness is amazing. The room was so clean I didnt want to sleep in it (lol) everything was perfect. We will return!

Miinukset: NA

Plussat: Location and the shuttle. Good resteraunt.

Plussat: Randy gave us some good pointers too.

Plussat: Breakfast was good- scrambled eggs fluffy. Bed was comfortable. Location excellent.

Miinukset: Toilet area too small-- claustrophobic. Wash basin did not drain well. Long black hair in sink.

Plussat: Close to the interstate The mattress was very comfortable.

Miinukset: The hotel room smelled so badly I could not sleep. It was musty and the curtains were dirty and tattered. There is only room air conditioners and I think they were the source of the mustiness. The furniture looks worn and and drab. Do not stay here.

Plussat:  the check in agent was beyond awesome. She was so nice and personable. Breakfast was great. Comfy bed. Spacious room. Will stay again. Love Nashville!!!

Miinukset: Bathroom/shower needs updating

Miinukset: The safe didn’t work and the front desk clerk wanted me to use a number “only her and I know”. That’s not acceptable.

Plussat: I have stayed a number of times at this location, and I have never been disappointed anytime. This stay the STAFF was extremely better than any of m my other stays. cant say much more except everything was great.

Plussat: I loved the hotel! Clean and beautiful, the staff was wonderful.

Plussat: People helpful Food Good Room clean Just a great place to stay.

Miinukset: Nope

Plussat: location

Miinukset: Did not realize there wasn't a pool. That was disappointing.

Miinukset: Bar and restaurant was pricey

Miinukset: Booking was messed up. Planned for two rooms and hotel said only had one booked. Took over an hour to correct and relocate us.

Plussat: That the staff made it special for our 33rd wedding anniversary

Miinukset: Hotel lounge could be upgraded for guests who just want to have biz breakfast Many of the chairs were soft backs

Plussat: Catered food was excellent.

Plussat: The staff was extremely friendly and helpful. The shower was gorgeous.

Miinukset: I think it's crazy you have to pay to park at a hotel you are paying to stay at. We also did not get free breakfast. You had to stay 2 nights to get free breakfast.

Plussat: Room amenities were nice except another room offered a bottle of wine....no wine in our room. Bed was comfortable. Linens were lovely. View was the rooftop parking garage. Plenty of outlets for charging your electronics. Free internet.

Miinukset: Courtesy shuttle we had planned to use was "not available due to an emergency" the day we were there. $35/day valet parking. No live music in the bar. Tub/shower combo...expected a walk in shower. TV checkout not working.

Plussat: The room was great! I like that the room was very clean, had free internet, allowed pets, and the king sized bed was so comfortable. I slept so well I wish I could have brought the bed home with me. The whole staff was very friendly and helpful.

Miinukset: Everything was great! No complaints!

Plussat: The bed was comfortable

Miinukset: The staff was rude. We had to wait 2 hours after check-in time because couldn't get into rooms. The valet was rude to my daughter while we were waiting to figure out where to park because no one could check-in.

Plussat: Great hotel in a great part of town. Easy to get to all parts of Nashville walking, via ubEr or scooters.

Miinukset: A bit expensive but it could have been due to weekend events.

Plussat: The staff was very friendly and accomondating during my stay. From the front door staff to room service, everyone made my stay comfortable. I will stay there again.

Miinukset: slow elevators could use some updating

Plussat: Our stay was great in every aspect. The hotel is very clean and the staff great and the food great!!! We will be back. Gary & family