Raleigh hotellia

Plussat: Breakfast was great. Anything you could want, they had. Had an evening cocktail time with 2 free drinks per person. Staff was really nice and friendly.

Miinukset: The pool is very nice but at the deepest end it is only 3 1/2 feet. Doesn't work for water aerobics which I enjoy doing.

Plussat: We loved the front desk persons, the chefs, bartender, maids and everyone we encountered. They were extremely warm and inviting every time we spoke to someone. They went above and beyond to accommodate us and every persons' level of professionalism was awe inspiring.

Plussat: Breakfast, gym and drinks

Miinukset: Lighting in rooms

Plussat: For an airport hotel, it is a great option: clean, higher end than most. The location is a bit difficult and traffic can be heavy, but it is worth the extra effort.

Plussat: Bed was comfortable, room had a lot of space and the breakfast was delicious

Miinukset: The gym needs some mats to workout on. It's hard to lay on the floor

Plussat: I enjoyed the room it was clean, cozy, updated, and safe.

Miinukset: I didn't like the analog channels, cable and tv remote were not working.

Plussat: Very clean rooms. I loved the pillows, bedding and the bed was super comfy! The breakfast Buffett is the very best ever! Fresh fruit, eggs, all the meats, made to order omelets...it was delicious.

Plussat: Friendly staff, clean, comfortable accommodations. Convenient to our destination.

Miinukset: The bar and lounge was a little too busy for me to be enjoyable

Plussat: I like the way employees treat costumers and the things were fancy. Thank you.

Miinukset: The only thing was different we had tickets for breakfast and happy hour and other embassy we stay never does that

Plussat: The hotel was everything we want in a five star! And even more the entire staff was fantastic!!! We will definitely stay there again!

Plussat: Secured elevator (needed key to go up) Two free drinks per guest/day at evening reception Free hot breakfast Room was clean Staff was friendly Underground parking garage Outdoor area was very nice

Miinukset: We saw two roaches come from under the floor tiles/stones in the outdoor area. They may have been the type attracted to moisture? The inside of the hotel was exceptionally clean.

Plussat: The kitchen in the room

Miinukset: Love it all

Plussat: The breakfast was awesome. Loved the property and the restaurants within walking distance.

Miinukset: The bed was good, but not great.

Miinukset: Clean,good location, comfy bed, yummy breakfast. We will be back!

Plussat: Everything

Plussat: I went here for my 21st birthday. I absolutely fell in love with the room!! Everyone who works there is so friendly! Great drinks at the bar! 10/10 would recommend!!

Miinukset: The only complaint I have is that the trash cans in the room were very small and never got changed. Everything we threw away was piling up. But other than that, excellent!

Plussat: Breakfast was good

Plussat: Staff were pleasant and helpful. Parking was easy. It was quiet and comfortable. Breakfast was very good.

Plussat: The location was perfect for the event I was attending

Miinukset: I was woken by a yapping dog Friday morn. When I told the desk about it .. they just shrugged their shoulders. Later that day I went to board the elevator and a guy With a muzzled dog told me not to ride with them because of the dog. I m a big dog fa

Plussat: My room was clean and modern. I was pleasantly surprised with how well the hotel was run.

Miinukset: None.

Plussat: Location, Quality if room

Plussat: One word- EVERYTHING. Well more words- Zack is great and fluid with his pristine service and local knowledge!

Miinukset: Due to the fantastic charisma of the staff and facility I am unable to opine nary a poor utterance.

Plussat: The made to order omlettes were excellent. Beds were very comfortable.

Plussat: My and my wife love it. The service was amazing as well as the food and drinks. Lovely rooftop bar.

Plussat: Rooms are very nice

Miinukset: Little farther than the other hotels in the area

Plussat: Room was in excellent condition and clean! Hotel was convenient for the purpose! Staff was courteous also!

Plussat: The shower was modern and fun to use

Miinukset: The keycard took awhile to read in the elevator

Plussat: It was right down the road from the convention center which meant a short walk, they were careful about safety protocols involving food after the chef accidentally cut himself, and the staff was super nice.

Miinukset: They didn't give many towels or toiletries.

Plussat: breakfast was very good Location

Miinukset: Beds were very uncomfortable Cockroaches outside on patio

Plussat: Good food, helpful staff, clean rooms, great views. Awesome!

Plussat: Location

Miinukset: The price. $500+ per night? C'mon, it's a hotel in Raleigh

Plussat: Staff was great. Even though we were downtown, there were plenty of grassy areas nearby to walk our dog.

Miinukset: Breakfast was a little bland, but to I suppose that is to expected at a free buffet.

Plussat: We stayed at the Residence Inn for my wedding in August. We used the room primarily as a "staging" room for us to get ready, store decorations, etc. and it was absolutely perfect. We loved the room that we stayed in and commented on how nice and clean it was -- we're from Raleigh and we might even come back for a staycation!

Miinukset: The hotel is extremely convenient for any travelers at the Convention Center (it's literally across the street), but it's a bit of a hike for things further away depending on who you're with and the weather. Luckily, Raleigh's downtown is pretty small, so it's faster to walk than to drive anyway!

Miinukset: Tried to charge me more than I booked room for

Plussat: The location and staff makes this place. Definitely coming back to stay here.

Plussat: Clean and beautiful modern room.

Plussat: Bed was super comfortable and the shower was amazing. Pool was the perfect temperature!

Miinukset: N/A

Plussat: What I liked about my stay was that all the staff members were very polite. I felt comfortable staying in my room. The hotel met my expectations. My favorite part of it all is the free breakfast and the pool.

Miinukset: N/A

Plussat: They offered to get my daughter a breakfast that was gluten free to go. She is allergic to wheat so that was amazing.

Miinukset: Nothing

Plussat: It was so quiet and coffee 24 hours it was clean loved it all. Best sleep

Plussat: The room were spacious and clean

Miinukset: The pillows were very flat

Plussat: The property was spectacular and the breakfast was fantastic!

Plussat: The staff was vary cheerful

Plussat: I love the cleanliness of the property. The kids had a great time in the pool!

Miinukset: The breakfast was great until I bit into a stale donut. What a turn off!

Plussat: I love the cleanliness and how well kept the property is.

Miinukset: There wasn’t anything I didn’t like about the property.

Plussat: Cleansiness, apparence, smell most of all view and lighting, wish I could have stayed longer.

Miinukset: didn't have a walk in shower like some rooms, but, I really really enjoyed my self and the stay, especially THE FOOD THA WAS SERVED FOR OUR EVENT ON SATURDAY, AWESOME.

Plussat: Large bedroom, sparkling clean, with comfy beds. Very nice staff.

Miinukset: Nothing

Plussat: I Absolutely LOVED The Stay! VERY Clean And Quiet. Awesome Staff !! Will Be Staying Again Soon

Plussat: The made to order omelets were good. Breakfast was outstanding. The rooms are clean and quiet.

Miinukset: It wasn't really in Brier Creek. Tucked in behind an Apartment Community.

Plussat: Free breakfast was delicious. Staff friendly.

Plussat: Breakfast was better than most places you say.

Plussat: How nice and modern it was , the staff were also great ...

Miinukset: Nothing .

Plussat: Hotel staff was prompt and efficient. Hotel was very clean and quiet. Loved the late check out time! Breakfast was hot and good.

Plussat: I was in the hospital. Could not make it to Raleigh. I should get a refund.

Miinukset: Fairness

Plussat: Location

Miinukset: Breakfast and room had a terrible view.

Plussat: The facility was overall clean and comfortable. I want to thank the staff and the manager for their help in looking for a wallet I lost during my stay. The staff was very cooperative and helpful in searching for my wallet at least twice on my request.

Miinukset: The business center could benefit from some privacy from the main floor of the hotel check-in and the noise emanating from the pool room next door.

Plussat: Everything

Miinukset: Nothing

Plussat: I liked the homey feelings. Bed was extremely comfortable!!

Miinukset: Hair from the previous people was left in the bathroom

Plussat: Room was nice. Very pretty hotel.

Miinukset: Room service menu was bad and the restaurant had exactly same options.

Plussat: I liked the location of this property.

Miinukset: I wish breakfast had been included.

Plussat: Beautiful hotel! Nice room! We enjoyed it!

Miinukset: The lady at the front desk wasn’t that polite or pleasurable.

Miinukset: Had a confirmed reservation and checked in online and was assigned a specific room. Upon arrival at 12:40 a.m. was told that no rooms were available, including the one I checked into online.

Plussat: Beds and brealdast

Miinukset: Wrong name charged to my credit card. Haf me as no show bit used my credit card that shows my nsme smh

Plussat: Excellent breakfast for the price; matre ‘d was outstanding; greeted/ joked with every guest like an old friend, putting smile on everyone’s face for a great start of the day! Bar and tender were good

Miinukset: A balcony, that is about it! AC nice and quiet

Plussat: When we arrived at the hotel, Arthur greeted and checked us in. He was very professional, friendly and accommodating. The facility was very clean and the decor pleasing. We saw Arthur as we were leaving the following day and let him know that he should train all of the other evening staff; since not one of them acknowledged us when we returned to the hotel. We walked past the front desk and not one person look up and there were at least 4 people behind the desk. OTHERWISE...we had a great stay!!!!

Miinukset: Lack of acknowledgment when we re-entered the hotel. It may seem insignificant, but it says a lot about customer service as well as who is perusing your establishment. Most retail stores are requiring their front-end staff to greet customers as they enter the store.

Plussat: The decorations, bar, just everything about the hotel took my breath away. I will be back. Your staff is top notch.

Miinukset: I loved everything.

Miinukset: Food from the last guest was left in our room’s refrigerator. Cleaning staff left trash bag of trash on counter from room service.

Plussat: My room was beautiful and immaculate. I must admit I'm a germaphobe. The room was spotless.

Miinukset: For the price breakfast could have been free.

Plussat: Breakfast was great needed a roll away bed no problem. Staff was awesome!

Plussat: How clean they were

Miinukset: I got over charged for my deposit

Plussat: Convenient, very clean, comfy beds

Miinukset: Pool was small other than that everything was lovely

Plussat: Great modern rooms, nice facilities, free airport shuttle, terrific value

Miinukset: Far from everything except the airport, Staff said breakfast was until noon when it really ended at 10

Plussat: Clean atmosphere, friendly staff, good breakfast, comfortable rooms

Plussat: The hotel is new and in a nice, convenient location.

Plussat: The bed was extremely comfortable.

Miinukset: I left my cup there and i couldn’t get a straight answer on how to get it so i just left it alone. I really liked my cup too i worked hard for that cup. I kept getting transferred to different department. I checked out at 11, realized about my cup around 11:20 and from there it was downhill.

Plussat: It would make an excellent place for a retired couple to live. Had all the comforts of home. We were trying to figure out how we could take it home with us and have as our permanent residence. Thank you for a lovely stay. We were traveling for our grandson’s baseball game.

Plussat: Spacious, nice to have kitchen and fridge good for families, felt comfortable

Miinukset: Pool was freezing for the kids, other kids were shivering

Plussat: Large room, friendly staff.

Plussat: Breakfast was good. Great location.

Miinukset: Customer service was mediocre. There was a staff member in the lobby and I asked him 2 times if there was coffee in the containers on the table. He gave me a blank look and never answered. It really made me mad because it was at night and I had a long day.

Plussat: Staff!! Hotel employees were all PHENOMENAL! Personable, willingness to accommodate. Just made my stay so enjoyable

Miinukset: Totally not within the control of hotel, but the traffic noise kept me awake some nights due to it being right off highway

Plussat: This hotel is awesome.

Miinukset: Nothing everything was great.

Plussat: We were in town for a baby shower in the North Hills neighborhood and loved all the walking options close by! the valet was super attentive and everyone in our group made it to RDU in time!1

Miinukset: We would have preferred a water dispenser in the lobby as opposed to having the front desk hand out small bottles..

Plussat: Very clean and quiet.

Miinukset: N/A

Plussat: The design, the environment, the location, the air condition of the room didn’t make any noise. Extremely clean. The staff very friendly and nice. Great experience.

Plussat: Everything was nice.

Miinukset: Although the room was clean there were a few spiders in the room and one bit me. Also the sink did not drain completly.

Plussat: The shower was excellent, water from the ceiling and a hand held wall unit also available. Large digital TV with variety of cable channels.

Miinukset: Room was very nice, just smaller than expected. Closing the sliding bathroom door is interesting, but the room was still nice.

Plussat: Modern look!

Miinukset: I forgot tell front staff the shower leak on the bathroom floor.

Plussat: The staff were very nice and engaged in conversation.

Miinukset: Nothing !

Plussat: The front desk staff was very nice

Miinukset: My sheets where dirty. When I pulled back the comforter, there was an actual snickers wrapper under the sheet and crumbs all around. When I called the front desk, they brought up new sheets but I HAD TO MAKE UP MY OWN BED AT YOUR HOTEL. Removing dirty sheets and all.

Plussat: what breakfast? comfortable room and quiet.

Plussat: The location

Miinukset: We liked everything

Plussat: Hotel is upscale, modern, clean with pleasing colors, finishes, layout. Liked the local artwork displayed. Staff (front desk) was very efficient and friendly. Hotel conveniently located near 440 Beltline, shopping and restaurants.

Miinukset: Our (king) room was very small and cramped. No comfortable chair for sitting/reading. Shower/toilet area was claustrophobic and with sliding glass door not private. Poor lighting for makeup. No complimentary coffee in hotel (except in room).

Plussat: Location, very up,to,date

Plussat: Convenient shuttle and location; staff was friendly. Clean, safe and modern.

Miinukset: No

Plussat: Excellent room. Fast check-in.

Miinukset: The breakfast was pricey. $4 for a bottle of water. Would have liked to seen an economy option.

Plussat: My bed slept well

Miinukset: The reservation was changed to 3 rooms, reflecting in a unexpected charges puff no show. I was there for my birthday weekend, booked two rooms, asked the front desk top keep a key for my guest, it was later I would discover a room had been changed on that first name and charged to my credit card without my permission. I was no happy about being overcharged or being charged as a no show when I was at the hotel on two other rooms. Seemed as if they were attempting to defraud me, and hurtful because I love the hotel chain.

Plussat: It was nice and modern. The nightstand needed to be cleaned by staff. The phone was covering crumbs and sticky places. Otherwise, it was very good.

Plussat: Good and happy

Plussat: Staff was wonderful

Plussat: Nice large showers were great they use Paul Mitchell bath products shampoo conditioner, that was great. Beds are not super soft, need extra mirror that's a little bit larger to be able to see your clothes and do makeup, outside of the bathroom.

Miinukset: The couple beside our room fought all night long. Screaming, yelling profanities, it never ended. The hour or two that they took a rest, started back up at 6 a.m. cussing and fighting all over again. Needless to say I got no sleep or rest. these types of situations need to be monitored. breakfast is not included, no problem, only issue is pancake breakfast was $20.

Plussat: It was very nice , great customer services

Plussat: It was only over night. It was great. They were not clear about breakfast.

Miinukset: Clean

Plussat: The woman who greeted us at the front desk was amazing! She was so welcoming and helpful!

Miinukset: Was not a fan of the pillows.

Plussat: Very good space and location was near restaurants so it was good.

Plussat: I actually was expecting a nice room, but was still surprised and very pleased with the room. I went on to Washington DC the next day and stayed at a competitor, which was okay, but I wish I had stayed at Marriott there too. Next time I will check prices at Marriott first! The experience at your property was nothing less than perfect.

Miinukset: There was nothing whatsoever that I didn’t like.

Plussat: The hotel sorroundings are really pretty. The staff were all very friendly. The TV in the room lets you sign into your own Netflix account which is a great feature.

Miinukset: They charge for internet in the room unless you're a Marriott Bonaventure member. Who still charges for internet?! Kinda lame.

Plussat: Bed was comfy

Miinukset: No free breakfast

Miinukset: Came check in twice & was told room would not be cleaned & available till 5:00. Was then called & given a room. I thought 4 star hotel would have big restaurant with full menu. It was quite small with limited menu, but food was good.

Plussat: Was a beautiful clean and new property! We will be staying here again when back in the Raleigh area!

Miinukset: Nope, best value in the area!

Plussat: Decor

Miinukset: Sidewalk to parking lot is angled

Plussat: Great retreat-like setting, clean and modern, only ten minutes to my destination (convention center).

Miinukset: Closet door was broken and did not close properly. Shower door would not stay closed.

Plussat: The lady who checked us in was wonderful!

Miinukset: It should not be this difficult to have a hot shower. I tried twice to take a shower with hot water. I read the directions near the knob and allowed thirty seconds for the water to heat up. I even tried turning the knob the opposite way and the water got even colder. I called the front desk asking what else should I do. The man who came up said I hadn’t turned the knob correctly despite the fact I had tried both ways. By then we only had 30 mins before check out and they would not extend our time so my husband and I could both take a shower. Extremely Disappointed!

Plussat: There are few interesting quiet and comfortable hotels in the near vicinity. This is a peaceful location with fantastic walking opportunities. Very nice option

Miinukset: Minor complaint was being out of regular coffee K cups but the Restaurant filled the void with a very good cup of coffee

Plussat: Brilliant service

Miinukset: No microwave in the room

Plussat: Hotel was lovely and very conviently located to the Coastal Credit Union Music Park. Rooms were quiet, comfortable, and spotless. It was a great stay for the value. Only drawback was the brunch, the menu sounds wonderful and the restuarant service was execellent but the actual food served wasn't that great. We'll skip that next time but we'll definitely stay here again.

Plussat: Great location and prooerty

Miinukset: Have me a hard time to have 2 beds even though I reserved two beds , I even showed them proof and told them would not fit 2 adults and 2 kids with one bed

Plussat: Outdoor heated pool

Miinukset: This hotel was nothing more than than other 2.5-3.0 star hotels, but was advertised as a 4.0 star. Other than an overpriced restaurant, it was the same as others.

Plussat: Kind Services.

Miinukset: No complimentary breakfast.

Plussat: Location and cost

Miinukset: No

Plussat: I like the location close to my event

Miinukset: I didn't like the fact that a $220 room did not include free breakfast i stayed at comfort inn just as nice and had hot breakfast and nice big room for $120.

Plussat: Location and quality of facilities

Miinukset: No

Plussat: clean rooms, great staff

Plussat: The location of this hotel is within walking distance to so many fun places!

Plussat: Amazing location and friendly staff, my preferred hotel in the area.

Miinukset: No

Plussat: There was no breakfast at this location. Honestly, for the price you pay, you would think that you would at least get some sort of continental breakfast. There is a Starbuck's located inside the hotel.

Miinukset: The rooms and beds were comfortable. The room was also well cleaned. The facility was in walking distance of the Red Hat Amphitheater and Convention Center so access was made extremely easy. The train station was really close as well.

Plussat: Always happy with this hotel. No complaints.

Miinukset: Not really

Plussat: Bedding very comfortable.

Miinukset: Price seems a little high.

Plussat: Location

Miinukset: Finding Hairs in the Bathroom on Clean Linens and Towels... Having to pay for Parking

Plussat: The rooms were sleek, modern and comfortable

Plussat: NO, the bed was hard as a rock & very uncomfortable. The A/C was noisy. Too many blinking lights in the room and then was woke up by train horns. No, the eggs were not fluffy. Was rather poor in relation to what I have been accustomed to.

Miinukset: One of the most uncomfortable beds I have tried to sleep on. Way too much light in the room. I prefer TOTAL darkness & quiet !!!

Plussat: Great bed

Miinukset: No water glasses in the room.

Plussat: Location and accomodations were nice.

Miinukset: Breakfast was only for program members, seemed a little pricey if not a member.

Plussat: Great location

Miinukset: Air conditioner unit in my room made noise all night.

Plussat: Staff was delightful. Location was great.

Miinukset: The hallway on third floor needed vacuuming . Perhaps carpet fresh?

Plussat: Really nice and comfortable facilities. Rooms are great.

Plussat: THE STAFF WAS GREAT!! SO FRIENDLY AND ACCOMMODATING IN EVERY WAY. THE BREAKFAST HAS BEEN THE BEST I HAVE EVER HAD IN ANY HOTEL....DELICIOUS GOURMET BREAKFAST!! AND THEY MAKE LUNCHES TOO. SO GREAT!!!

Plussat: Cleanliness and friendly staff

Miinukset: A little further than I would have liked, but overall the hotel was suited my needs very well.

Plussat: Clean and convienent

Miinukset: The restaurant food was horrible! The waitress was not good.

Plussat: I liked the size of the room.

Miinukset: The rooms need an updating.

Plussat: Very honest, friendly and approachable staff. Breakfast buffet was great .

Plussat: You can buy whole bottles of wine

Plussat: Great stay!

Miinukset: Shower floor was very slick! I slid in it. No grip on it.

Plussat: Very beautiful...

Plussat: Hampton Inn’s are our go to vacation stops. You can expect the same service, cleanliness, and great service. The Raleigh-Crabtree location is very convenient to Food and entertainment.

Plussat: Great breakfast too!!!

Plussat: Decor was great. Bed was comfy.

Miinukset: Our sheets had a little spot in it.

Plussat: coffee was good very good variety - something for everyone healthy options as well

Miinukset: tight space - need more room

Plussat: I liked the pool area, room and exercise.

Miinukset: There was not enough room to eat breakfast, so I had to take my breakfast back to my room. The breakfast itself was fair.

Plussat: Pillows weren't as comfy as usual. Would have liked a frig and also a bathroom vent. Gorgeous property. Fresh clean smell. Terrific breakfast. Amazing staff

Plussat: Bed was very comfy.

Miinukset: Bad pillows. Neck ache every morning. Eventually stopped using it. And did not have a fridge.

Miinukset: We didn’t receive any reward points because we reserved through booking.com. We really wanted the King bed not two queens , there was no refrigerator or microwave. The hotel could not help us because we booked thru booking.com.

Plussat: I liked everything about it, the people were very welcoming and the facility was very clean and comfortable easy to navigate around the building.

Miinukset: I don’t think there was anything I didn’t like.

Plussat: I love this property. The location is good, if you know how to go around the block to access. The staff are always nice and the rooms are clean.

Miinukset: Would love a mini fridge and that’s it.

Plussat: The staff was so kind and helpful with any questions I had! Thank you!

Miinukset: Loved everything!

Plussat: Staff was wonderful

Miinukset: Bed was a little uncomfortable

Plussat: Bed comfortable. Bathroom area very nice. I loved the soaps and I loved having a bottle of shampoo and body soap on the wall of the shower. I liked the black out shades and having coffee in my room. They indoor pool was very nice and relaxing and we enjoyed a few games of pool in the lobby. We will be back.

Miinukset: Our room smelled musty. You could really tell it when you first entered the room. It reminded me of an old gym smell. The room looked very clean throughout. I felt the breakfast was not very good given the price we were charged. At the last hotel we stayed at, we had an extensive buffet for a similar price. I will still stay at the hotel but we will go out for breakfast.

Plussat: Shower and beds were awesome!

Plussat: The proximity to the airport

Miinukset: No

Plussat: Location, price, airport shuttle, friendly staff

Miinukset: Room poorly built with thin carpet and cheap fixtures, including a door that jammed and then the handle pulled off (happened in both my rooms!) They did not come to fix the safe that never worked. Only ONE chair was to be found in the rooms.

Plussat: Very clean and staff very friendly. Location was around the corner from the airport and close to restaurants and shopping.

Plussat: Really nice rooms & friendly staff! They have a really nice bar in the lobby! Bar tender made awesome drinks! Would definitely stay there again!!

Plussat: Nothing

Miinukset: Everything

Plussat: great mattress

Miinukset: barn door in bathroom did not close all the way

Plussat: Bed was comfy and room was clean

Miinukset: N/A

Plussat: Modern design

Miinukset: Bad (hard to adjust) A/C system

Plussat: everything, except that the room could have been bigger, but for 2 people perfect and no free breakfast. Would stay there again, my wife loved it.

Plussat: good location, nice bartender (Jennifer), nice roon, nice window and shade, nice bathroom, nice patio and bar

Miinukset: dirty dishes in bar area and patio should have been cleared never were entire time we were in bar and patio water bugs/cockroaches on patio and made their way into lobby.

Plussat: Location. We had an event to attend right across the street. Perfect that we were a little less that 2 minutes away

Plussat: Beautiful, perfect location and bar!!

Plussat: Great location. The pool was very nice. The room and lobby areas were very clean.

Miinukset: Valet parking stops at 11 pm so we had to park our car. Would not have bothered to pay $14.00 for the service if I had known that.

Miinukset: The parking lot is at the bottom of the hill and not easily visible from the hotel and when the valet service is overwhelmed with all the cars from the pouring rain you have no option but to park you car at the bottom of the hill.

Plussat: Very comfortable beds

Miinukset: Nothing

Plussat: Location was perfect! Sits back off the highway. Walking distance to mall and food selections

Plussat: The bed was comfortable, the rooms were nice, liked the lobby area

Miinukset: Some of the staff and the front desk manager who LIED to me and my family which made my experience horrible.

Plussat: They staff was amazing. The greeting was welcoming and we felt right at home. The accomadations were also amazing, very quite. There was a family reunion going on and not once were we disturbed by outside noises. It was a great stay

Miinukset: We had to leave.to soon. We were only in town for a few days, visiting family in Hopemills, NC. We knew Raleigh was a distance from the family but it was worth the frustration of dealing with the traffic.

Plussat: This is a great hotel which I have used a number of times. They have a good gym and the pool is very nice during the summer. The location of the hotel is great. Its fairly close to the airport and located walking distance from the Crabtree Mall.

Miinukset: It would be nice to have a microwave and some good coffee.

Plussat: Everyone was nice

Miinukset: I loved it

Plussat: It had everything I needed and more. The staff was friendly and courteous. Checking in and out was quick. Location outstanding.

Plussat: Large room for price! Close to mall, breakfast was great

Plussat: The location is very convenient and the gym has adequate equipment for a decent work out.

Miinukset: I have stayed at this hotel often, however the service and experience has deteriorated. The hotel is noisy and it was difficult to sleep. The provisions at the hotel are minimal. Staff now is new and needs more training. I am awaiting manager call.

Plussat: Very clean and well appointed rooms. Bed was comfortable.

Miinukset: Needed more towels and someone to pick up wet towels kids left around pool. Pool was cold.

Plussat: The breakfast was excellent, but they ran out of coffee one of our two mornings there. The rooms were clean and are a great size for a family! The location was very convenient to the mall and not too far from NC State, which was the reason we were there! Go Pack!

Plussat: Location

Miinukset: Happy hour no wine

Plussat: The friendly staff

Miinukset: Have booked this hotel over the years and miss the hot tub that was next to the pool

Plussat: Very clean and relaxing, which was the main purpose for our stay.

Miinukset: This is very minor but check in was a bit toooooo rushed, like she was rushing me away.

Plussat: Everything was great. Room beautiful. Food delicious. Plenty. Staff friendly

Miinukset: Nothing

Plussat: Breakfast and happy hour.

Plussat: Pretty clean. Except saw a roach im the sink the morning we left

Miinukset: No balconies

Plussat: Air conditioner control was hard to control

Miinukset: Location is excellent and only a few minutes away from the Crabtree Valley Mall which offers a dood selection of restaurants.

Plussat: The room was clean and nice and they let us check in early. The check in hosts and hostesses were VERY friendly and gave us some great recommendations.

Miinukset: The bathroom toilet did not want to flush. Not sure what was happening with that issue. The bartender did not greet us when we arrived. Im not sure if she didn’t see us but when we asked if she was open she just said she was “working on it.” She wasn’t friendly and seemed annoyed with us which are two qualities you definitely don’t want in a bartender so we all agreed to leave and we took our party of four next door to have drinks instead.

Plussat: Everything was great

Plussat: Staff was very engaging.

Plussat: Modern hotel

Miinukset: Climate control hard to adjust.

Plussat: Great accommodations and staff was first rate!! Highly recommend!

Miinukset: Not a lot of bathroom privacy

Plussat: location, bathroom was very nice

Miinukset: the carpet made the room smell like stinky feet, bed sheets were paper thin.

Plussat: Location was excellent.

Miinukset: Room was nice a but small and and smelled like it needed to be aired out

Plussat: Great location great staff clean hotel !

Plussat: The staff was amazing! We brought our dog and every time we walked by the reception desk they stopped to talk to her and give her treats! Loved that it was so modern yet comfortable! Would definitely stay here again.

Miinukset: There was no restaurant only a breakfast window, but the pantry was awesome!

Miinukset: Bed could be a little better. And ac unit

Plussat: Close access to family; Staff Willingness to accommodate our needs.

Miinukset: N/A

Plussat: Breakfast very good and location perfect.

Miinukset: Everything was good.

Plussat: Loved the room, cleanliness of the room, room service prompt.

Miinukset: The buffet was messy, no one cleaning or monitoring the buffet. Tables dirty after use, since you have constant flow, they needed some to have someone cleaning the area but there wasn’t anyone.

Plussat: Beautiful lobby and breakfast area. Except the Apple juice was watered . Room was very nice.

Plussat: Well-appointed, and clean. The location is convenient and the staff was pleasant .

Miinukset: No

Plussat: Great breakfast and bar. Nice pool and fitness center. Room was great and comfortable

Miinukset: A little pricy but still not bad for the quality.

Plussat: Hot breakfast

Plussat: Clean

Miinukset: Rooms are spacious and clean

Plussat: Very nice property. Location was perfect for us. Very clean rooms.

Plussat: The room was very clean and stocked with towels and washcloths

Miinukset: N/a

Plussat: The proximity to the highway. Pet friendly! Staff was great!

Plussat: Beautiful everything Excellent breakfast choices Delicious! Great staff!

Plussat: Great rooms and exceptional customer service!

Plussat: Very nice. Staff really friendly!!

Miinukset:

Plussat: Location near my event

Miinukset: Room was not cleaned well found dirty socks on windowsill

Plussat: Good breakfast. Friendly staff. Shuttle service to and from airport and to restaurants in the area.

Miinukset: No complaints

Plussat: Accommodations were really nice and updated, breakfast was awesome.

Miinukset: Pool is small.

Plussat: I loved the bed & slept great. I loved the breakfast.

Miinukset: I didnt like that the garbage outside smelled up the entire parking lot. I felt like the odor was getting in my clothes. Idk if it's the city's fault for not picking it up or the what but it was horrible.

Plussat: Location was great for food, shopping and airport. Left too early for hot breakfast but the very early morning offerings were better than most hotels.

Miinukset: No complaiints

Plussat: Location

Miinukset: 5th floor by elevator smelled like urine. A dog probably urinated on the carpet.

Miinukset: Not enough parking

Plussat: Good location for my needs.

Miinukset: There was a small sharp spike sticking out from a mattress that scratched daughter's leg. Informed front desk & ID'd the area for removal. Nothing was done about it even after 2 communications with front desk. Disappointing service to be sure!

Plussat: Terrific breakfast and a very convenient location.

Miinukset: Needed an exhaust fan in the bathroom.

Plussat: The staff was very friendly and efficient!

Miinukset: N/A

Plussat: Room Breakfast

Miinukset: Nothing

Miinukset: We had to request towels for the room and there was not a crib that we requested with the reservation.otherwise everything else was fine

Plussat: everything

Plussat: Room space and location

Plussat: How close it was to everything we needed for the weekend And the breakfast

Miinukset: The pool was out doors

Plussat: I got my bf tickets to the Kiss concert for Christmas, booked with your hotel for a romantic get a way. Booked the spa tub room, jets did not work, came to our room to "work" on it. Spoiled a moment. Was told it could not be fixed, proceeded to our "plan" only to to have someone knock on the door....not once but twice a ruined moment. $70'was taken off our bill but REALLY????

Plussat: The room was squeaky clean and had all the necessities we needed

Miinukset: Everything was fine

Plussat: Greet place to stay when traveling with family and pets

Plussat: Clean, plenty of space, really nice breakfast

Plussat: The suite was very nice and the floor plan with two bedrooms was what we needed. The suite was very clean and the kitchen had everything we needed even complimentary pop corn. The family enjoyed the breakfast.

Miinukset: The beds were very hard. We could not find all the bedding for the couch bed. No bags for any of the trash cans.

Plussat: Breakfast was great and staff was super friendly and helpful.

Miinukset: Facility is starting to show its age. We were in a handicapped accessible room that was not terribly accommodating for individuals without disabilities.

Plussat: Quiet and comfy

Miinukset: Breakfast

Plussat: Excellent stay I would prefer this motel to anyone.

Plussat: The space & cleanliness in the room. Very nice quality hair blower. The free hotel buffet breakfast was better than others. Coffee was nice & hot. Fresh fruit varied from day to day. Very nice shower surround & head.

Miinukset: The mattress pad & sheet kept popping off the bed. The empty shampoo bottle wasnt replenished. Tables need to be washed between usage at the free hotel breakfast. Need to update signage for location of free ice.