Raleigh hotellia

Plussat: The complementary breakfast was great and the room was really comfortable! Very close to downtown and had some great restaurants around it!

Miinukset: There was a dirty towel left in the bathroom

Plussat: I loved the cleanliness of the room and eating area. The food was really good. The hallway and rooms smelled fresh. Very close to lots of food and the mall was 8min away and the highway was 10 seconds away from the entrance. I would definitely stay again.

Miinukset: As a solo female traveler I didn't feel 100% safe because I was in a suite which was in the back of the parking lot and there were people propping the door open and sitting in the hallways. I did like that you could only get in with a key card as long as no-one had the door propped open.

Plussat: The lobby was very pretty and inviting, room was clean and cozy. It was very nice to come in very late at night to find security walking the halls.

Miinukset: There was nothing I didn't really like, the room definitely needed more towels (only 2), and it would have been nice to have a small fridge/microwave as a bonus.

Plussat: Very close to where we needed to be. Convenient location. Staff was very courteous.

Miinukset: The room didn't have a refrigerator, microwave or a working coffee machine. Staff was unable to accommodate us when we wanted to heat up food in the evening. The lobby operated only during specific hours. Once the lobby, not the desk, was closed you were out of luck and any amenities not the room you went without. There was hair in the bed which lead us to believe the room was not thoroughly cleaned. The bathroom was not refreshed so we ended up spreading towels on the floor. The room felt damp which made the room uncomfortable. We didn't get a good nights sleep. We were relieved to check out.

Miinukset: I arrived after 10pm, and the lobby was closed. The gentleman at the window told me I could not come in after lobby hours. I had to stand outside in the rain while he fumbled through paperwork and couldn't find my reservation. I felt like a second class citizen. It was cheap, but next time I'm in the area I'll use a hotel that's not going to kick me out of the lobby.

Plussat: No issues - clean, comfortable, reasonably priced. Not much else to ask for.

Plussat: The beds were comfortable and the soundproofing with the outside was perfectly adequate (and necessary given the location at the interchange of I-440 and Route 1). The free included breakfast was pretty decent, too. Good selection of beverages and healthful and non-healthful options. The hot breakfast items varied from day to day, which is nice for multi-night stays. Free wi-fi worked without issue.

Miinukset: Sounds traveled fairly easily from the adjoining room to ours, perhaps because there were shared doors that could allow them to be used by people traveling together. On one out of four nights, we were kept awake by the conversation of a group of men enjoying themselves until eleven or midnight, and on another out of the nights, we were awakened at 5:45 by conversation from wedding guests (a very large party was staying in multiple rooms up and down the hallway). The guests were not being obviously inconsiderate and probably had no idea how audible they were. Between them and the fairly loud AC unit, it was difficult to get enough sleep. Our other two nights were better. Possibly other rooms would not have suffered as much from this problem.

Plussat: The room and the friendly staff service was great. Especially the outstanding and friendly lady chef who prepared the breakfast meal. The food, beverages, cleanness and service provided by the chef were top notch. This was our 2nd stay at this location.

Miinukset: As much as we "did" enjoy our stay, there were a couple of items I would like to address. I was disappointed to discover we did not have a small ice box or a microwave in our room. To start we had little sleep with no food, beverage or rest prior to arriving at Best Western on July 20th. We started our day up at 1:30am to prepare for our road trip. By 6:00 am we arrived to within 20 miles East of Raleigh, we found the West bound traffic on I-40 was horrific bumper to bumper until our exit off at the I-440 exit. By the time we arrived at Best Western later that afternoon we were exhausted, due to our road trip and to my fiancee's numerous medical appointments & procedure earlier that day. After our check in we learned that a guest down the hallway from us had "2" large canine's in their room. So when anyone walked by the room the dogs would begin to bark excessively. After we obtained ice, we retired to our room and managed to obtain a meal, after which we turned in for the evening @ 5:30pm, hoping for nothing more than wonderful peace and quiet. Which we did manage to obtain for about 1 to 2 hours, after that we were woken up numerous times by loud and noisy talking guest, who opened and closed their room doors entirely to much. We would have called the front desk and complained if we were not so physically and mentally exhausted. The noise generated in the hallway seems to be amplified by small hallway. Regardless after 12:30am we were back up unable to rest any longer and began the task to prepare for our trip back home.

Plussat: Large room, fairly nice for the price.

Miinukset: The hospitality staff wakes you up with 3 minutes of knocking on the door at 9 am. Checkout wasn't until 11 so this was a rude wake-up after working late.

Plussat: We went to Raleigh NC, for a concert hotel room was clean, had extra towels, iron and breakfast had too many options

Miinukset: Can't complain it was great

Plussat: The rooms were ok

Miinukset: The check in process took about 30 minutes because there was only one staff member working the front desk.

Plussat: There was a police officer stationed there all night.

Miinukset: Everything else.

Plussat: Great location. Everything clean.

Miinukset: The person I checked in with was not very friendly or welcoming but rest of the staff we encountered were great.

Miinukset: You pay for parking per vehicle. They'll give you as many as you want but won't warn you. Not a big issue, and those who travel frequently likely know this. This just took us off guard.

Miinukset: Not even complimentary coffee in lobby for am

Plussat: Location

Miinukset: The customer service. I got into a screaming argument with the front desk man named George. He was rude and unprofessional.

Plussat: Breakfast upstairs was very nice - the parking also super convenient.

Plussat: The location phenomenal. Everything was fantastic, until morning, kind of like when you go out and drunkenly bring someone home.

Miinukset: I prepaid for my booking, and so when the front desk asked me for a credit card, I didn't think anything of it. Just to cover incidentals, the clerk said. I woke up to a receipt slid under the door, $7 for parking. I was kinda ticked, but didn't really mind, because we parked in a parking garage, and i figured no major cost, its fine. Breakfast prices were insane. "Breakfast buffet" for 2 with one water and one juice was over $30. I say "buffet" because it was little more than a continental breakfast. On the buffet line were fruit, cereal, milk, eggs, bacon, sausage, french toast, grits, and oatmeal (maybe I missed an item or two.) The restaurant had terribly poor service, the food was mediocre at best. The night before we went and grabbed dinner at The Burough, within walking distance of the hotel, for 2 entrees, 2 sides, 2 drinks, an appetizer, and amazing service, we paid the same as we did for breakfast.

Plussat: Can' beat the location, can walk to everything

Miinukset: TINY bathrooms, no pool

Plussat: Desk staff was friendly. Located near some night life.

Miinukset: Toenail clippings on carpet. The window shade was broken and hanging down. Shower head was pointed out of the shower initially which could have made a mess. The hotel seemed to have been recently remodled, but somehow in a state of disrepair.

Plussat: Free parking, the room was ready and clean when we arrived, the staff was efficient.

Miinukset: Front desk attendant was not knowledgeable about area.

Plussat: Huone oli suuri ja hyvin siisti, vasta remontoitu kylpyhuone. Henkilökunta oli erittäin ystävällistä, internet toimi hyvin. Sijainti oikein hyvä Raleigh'n keskustassa.

Miinukset: Huone haisi siisteydestä huolimatta aluksi hieman ummehtuneelta. Ravintola ei ollut auki lounasaikaan.

Plussat: the room, internet connection, location, safety, hotel staffs.

Plussat: Erikoisuus (vanha vesitorni)

Plussat: The location was within walking distance of many dining establishments. The hotal provided a listing and directions for these eateries.

Miinukset: The hotel dining accommodations (decor) could use an update.

Miinukset: Breakfast staff was unfriendly; breakfast is poor

Plussat: Leaving

Miinukset: Hairs on bedding, dried rice on counter, stains on bed, frn, and carpet.

Miinukset: No fan in bathroom working

Plussat: Liked location, central and close to mall, felt relatively safe. Enjoyed alternate entrance nearer to room. Size of room was great, fridge and microwave a plus. Nice woodsy view outside of windows. Staff was very nice. Pool seemed nice but didn't go. Would stay again, very nice value for the price.

Miinukset: I did not love the slow elevators, and they need a not protein at breakfast. Love hard boiled eggs but with three nights it got a bit old. A nice scrambled egg option would make all the difference in this hotel for me. They also needed to vacuum the halls a bit more for overall cleanliness impression. But these wouldn't affect my decision to stay again.

Plussat: Staff was very nice and the breakfast was good. It was a little hard to find as there was only a small sign. The plantings were nice and it was well maintained.

Miinukset: Other guests - Our room was freezing when we arrived and it was nice weather so we opened the window but had to close is as there were people outside smoking and even though we were on the 4th floor, the smoke came in the window. The people stayed in the parking lot until after midnight and were loud. Also, just as a heads up, we were in a king suite and there was a couch but it was not a sleeper - could only be used as a twin.

Plussat: Breakfast and big rooms

Miinukset: Not applicable

Plussat: The staff was very nice. Location was perfect for us.

Miinukset: Tired. Has been remodeled, but .... toilet very old, very low to the floor.

Plussat: The heat and ac worked really good

Miinukset: Hallways smelled like weed and cigarettes when i had My room with my 11 year old son, there was also bug bite spray found on the bed

Plussat: Good central location for the Raleigh area. Staff are polite and courteous. Beds are comfortable and clean. Good price on the wallet, but you know the saying....

Miinukset: Breakfast was....well, you might prefer to spend the money going out for that. Main elevator was frustratingly slow. 5 to 10 minute wait even though there are only 5 floors. No door whatsoever marking stairs. The other side of the hotel did have stairs, but not marked. The maid always forgot to replenish potty paper.

Plussat: How close the restaurants, stores & activities were

Plussat: Full kitchen which may come in handy if staying longer.

Miinukset: Somewhat hard to find due to I-40 road construction in the area. Oct. 6, 2017. Should have better signage as for location of hotel.

Plussat: Friendly, clean, very homey

Miinukset: N/a

Miinukset: The staff was oddly rude. When we asked for a crib for our baby, an employee complained about having to set it up and how hard it is.

Plussat: We stayed on the sixth floor, which we all liked. The design of the lobby was also wonderful. Service was amazing and the staff was awesome, great people!

Miinukset: No indoor pool, small workout room, odd room layout, no glass shower, no room service, no microwave in room, some lights did not work in the room, etc.

Plussat: Everything. The room and breakfast

Miinukset: No complaints here

Plussat: Wonderful decor, room layout, breakfast, lobby, and staff. Stylish, clean, and comfortable.

Miinukset: Both Kayak and Booking.com sent a request for a review. :( When we arrived, the hotel didn't have the paperwork from Booking.com. Luckily, I had the confirmation on my phone; otherwise, it could have been an unpleasant situation. Even so, it took quite a long time to get checked in.

Miinukset: No proper guest enquiry service.

Plussat: Location was great!

Miinukset: Facilities are in need of a major renovation to justify the nightly rate.

Plussat: Staff was extremely polite and accommodating.

Miinukset: Time for a renovation

Plussat: Location is great for what we needed.

Miinukset: Upcharge for wi-fi, escalators didn't work. elevators were VERY SLOW and useless when we needed to get out. Had to let two go by because they were full and then then took fire steps - which only opens to outside and is wired to an alarm which thankfully (or not?) didn't go off . Was told card key would get us out of the parking garage without paying which didn't happen. Cost me $12 to get out.

Plussat: This hotel has a great location. The interior of the room was nicely remodeled. The buffet and decor in the restaurant were nice.

Miinukset: Sound insulation between rooms was great. The shower had a nice head, but it was old traditional in its layout. Confusing check-in area in relationship to the valet drop.

Miinukset: Walls were paper thin. We heard arguments from the room across the hall and sirens from the police station across the street.

Plussat: Great linen package Location Staff Bedroom cleanliness Parking

Miinukset: Outdated dirty bathroom Tiny tub Running toilet Slowwwwww elevators $400.00 credit card hold Water pressure weak

Plussat: Modern hotel

Miinukset: Climate control hard to adjust.

Plussat: I always have a great stay at Aloft. The staff there is so friendly, they really go above and beyond to meet my needs. I appreciate them!

Plussat: Clean lines. Scandinavian feel.

Miinukset: Room AC blows directly on bed, so you are either cold or hot. This is room 202. Also, needs a chair in the corner. Would be nice if the pool where open and if the gym had a stationary bike. Other than that, the hotel is fantastic.

Plussat: Pet friendly, good location, parking included.

Miinukset: Lots of small things like broken light above the sink, stains on the headboard combined with noise from the street below and drunken guests in the hallways left me very disappointed with my stay. In the morning, there was trash and beer bottle caps littered in the halls and elevators and someone had taken apart part of the ground level automatic door. I understand this hotel borders the NC State campus, but it seems like students possibly live here. There was some sort of formal dance with dozens of college aged kids all over the place, which was very inconvenient. Despite the great location and relatively new construction, I sincerely doubt I will ever spend money to stay here again.

Plussat: The back side view to water from the restaurant

Miinukset: Tesla charger in the parking lot

Plussat: Breakfast was better than most places you say.

Plussat: Well designed room, good location right off highway. Nice stay

Plussat: The staff members were so helpful and nice !! You cannot beat this place !! Had awesome time !! Free shuttle to airport and also the breakfast is luxury and restaurant food is legit !!!!

Plussat: Modern, green conscious, staff was very friendly and we loved the suite set up. The free breakfast was so healthy and delicious

Plussat: Entry, included breakfast, room layout, ease of access

Miinukset: Coffee taste was not good

Plussat: It's a nice hotel

Miinukset: The night shift workers looked at me like I don't supposed to be in their hotel. Then put me in a handicap room. Never reserved a handicap room but they put me in one.

Plussat: Plenty of room, was clean and quiet.

Miinukset: I have no complaints

Plussat: I liked the: price cleanliness comfort of the bed and pillows Contemporary decor Staff was friendly

Plussat: Very new and clean

Miinukset: Hotel was not too busy so staffing was short

Plussat: Comfy bed, cool modern room layout, nice shower. Very clean.

Miinukset: Some guests in my hall were a bit noisy but that can happen at any hotel.

Plussat: The hotel was funky, yet inviting. The staff was very friendly. The room was clean, simple and had nice amenities.

Plussat: The lady at the front desk was very friendly and helpful. The price for my overnight stay was a competitive rate. The bed was comfortable so my sleep was great!

Miinukset: Some light fixtures and wall sockets did not work. Right outside the room there was trash in the bushes.

Plussat: NOTHING

Miinukset: The place is a total dump. The carpet was dirty, there was no kitchen items or remote, you had to go to the office to get them. The doors on the cabinets did not shut and were not even on the hinges straight. There was a dead bug in the bathroom, then a 2 inch cock roach cam across the floor and my husband had to kill it. We left the hotel immediately and will never stay at an extended stay America again. The room was full of mold and we did not feel safe outside the hotel....I would not ever recommend anyone stay at this property.

Plussat: Convenient location, clean and comfortable room with a great breakfast. Unfortunately there was a wedding party that stayed up all night opening and closing their room doors but aside from their disrespect for others, the hotel stay was good and I would stay at the Holiday Inn on Capital Boulevard again.

Plussat: Cleanliness, service and front counter hospitality.

Miinukset: The showers were cold and when I mentioned it to the staff I received an attitude and was told they just spent 30 million dollars on renovations. I was told a manager would call me. I have not received a call yet. I have to return to Raleigh twice in the next year I will not stay here again.

Plussat: The location was perfect. It's close to downtown as well as the major highways.

Miinukset: Everything about the room was disgusting. The smell of smoke was overwhelming, there were cobwebs hanging from the ceiling and light fixtures, mold was growing in the bath/shower, the ceiling above the shower was cracked with mold growing on it, the sheets were dirty, the fire alarm was missing, and the entire kitchen area was covered in grease of some sort. The room could use a solid deep cleaning and an air out. I do not recommend staying here.

Plussat: NOTHING

Miinukset: THE ROACHES INSIDE BATHROOM LIGHT, A KITCHEN WITH NO PLATES FORKS, CUPS OR SPOONS? HAD TO WALK TO FRONT DESK TO GET ICE FROM THE CLERK. HE COMES BACK WITH 2 SMALL CUPS, BREAKFAST WAS HORRIBLE. NUTRIGRAIN BARS, APPLES AND QUAKER PACKETS...SAD..FINALLY UPON LEAVING FOUND SOMEONES SHIRT BEHIND THE CHAIR AND SOCKS UNDER THE BED...LETS ME KNOW THEY DIDNT CARE TO CLEAN THE ROOM. THEY'LL NEVER SEE ME AGAIN...EVER.

Plussat: I really liked almost everything about my stay except the bathroom door was installed upside down which made the bathroom unable to close for privacy. Also there were no garbage cans available in our room. Other than those two things the stay for the price was awesome. Location, bed and staff were great.

Miinukset: Just those two things I mentioned above could have been better.

Plussat: Great location for our purposes Easy check-in and check-out Starbucks in the lobby Excellent shower

Miinukset: mattress a bit soft Will get a bigger bed next time

Plussat: In room dining and heated pool with spa.

Miinukset: Price of meals.

Plussat: Room was clean, staff was prompt. Location is great.

Miinukset: Bedding/Pillows werent the quality I would had hoped for. Just a couple flat pillows on the bed.

Plussat: The facilities, staff and cleanliness was superb. The rooms were beautiful. I would highly recommend it.

Miinukset: You can hear the hall noise.

Plussat: the room was just awesome

Miinukset: nothing

Plussat: I spent 4 nights over a long weekend with my girlfriend. We had an amazing time. Not only was Hyatt House Raleigh North Hills a great stay but its location is even better. The proximity to good food, drinks, and shopping was the best part. The room was very clean when we arrived. Modern and cozy. Bathroom was gigantic! Lastly the staff was great. Would defiantly stay there again and would advise others to do so.

Miinukset: There complementary breakfast was advertised to close at 10 AM. But did close earlier than that on Sunday when we came down at 9:45-9:50.

Plussat: Rooms

Miinukset: Breakfast

Plussat: I love the location of the hotel it was right in the middle of a lot of things going on. Great Restaurants, Great shopping, and close to downtown as well. The staff was fantastic to work with and were very professional. I am going back to Raleigh in the spring and I will definitely be staying here again.

Miinukset: I hope in future that they will have a shuttle service from the Airport to the hotel. With a place this nice it was hard to believe that they didn't have a shuttle service. Instead it cost me a total of 80 bucks to get back and forth from the Airport.

Plussat: Nothing. They wouldn’t help out at all with the covid-19 pandemic.

Miinukset: They took my money even though I could not make the trip due to the Corona virus pandemic. The hurricanes game was canceled and I explained that to the hotel. We decided to stay in and heed the warnings of healthcare professionals. $330 of my money down the drain. I’ll never do business with Hyatt again. There were 8 of us going and no one got their money back.

Plussat: Easy check in, good location

Miinukset: Place was very noisy. Had constant screaming and yelling by people outside of the room. Key card for room had to be reset several times a day, very low water pressure so was hard to actually get clean.

Plussat: A bit dated but overall clean and comfortable. Within walking distance to PNC Arena

Plussat: Great value in a somewhat dated facility. This is a no frills hotel, but very convenient to RDU and the university. The daily breakfast was also as expected: plentiful, but institutional.

Miinukset: The building could use some updating, especially the carpet.

Plussat: Buffet breakfast and coffee with juice

Miinukset: Room coffee pot and coffee

Plussat: Location and common area amenities were nice. The room was nice and seemingly updated relatively recently.

Miinukset: The hallways need better lighting or different carpet or something. While not dark, they seem dingy, but not dirty. The bathroom in the room had mildew on the grout and seems like it is need to a quick renovation to have a new shower head, better tower bars, soap dishes and cleaner grout .

Plussat: The hotel staff was friendly and accommodating.

Miinukset: The bathroom was not as clean as it could have been. The shower walls in particular had a bit of mold in the grout.

Miinukset: Our room had holes in the walls, and a raised toilet seat installed though we didnt need. The breakfast was cold and served on what looked like walmart paper plates.

Plussat: Convenience to carter-finley stadium.

Miinukset: Needs to be updated.

Plussat: Cheaper than other nearby hotels. probably because it was next to the railroad.

Miinukset: The hotel is next to the railroad tracks, with several trains a day and at least one at night. Also, the functionality of the TV remote was very poor and not very responsive.

Plussat: Room was big.

Plussat: Clean hotel, very friendly staff, central location in Raleigh easy to connect to NC State & other places in the City

Miinukset: No restaurants close by except McDonald's, ridiculously high minimum purchase for room-service

Plussat: The rooms were very clean and up to date breakfast was fresh and tasted good (we ate early, though - not sure what it's like later in the morning) The staff was very friendly It was located right off the freeway in Cary which made accessing all different parts of the Raleigh area very easy

Miinukset: This hotel neighbors an active train track

Plussat: decent sized clean room; simple but good breakfast; very nice lobby; ample parking; courteous staff.

Miinukset: room was too close to elevator - pinging was too loud and interrupted my sleep; railroad behind hotel was loud every time the train passed through; small bathroom.

Plussat: check in clerk was unusually rude as if he was managing a prison and we were wayward prisoners. we are both respectful executives in our businesses and expect the same respect and courtesy we give others. overall, an excellent deal once you get past the checkin. rooms are clean, well maintained, quiet, beds comfortable, breakfast was good and the courtesy lemon water was a nice refreshing touch after a long day of travel.

Plussat: The staff was wonderful and my room was good.

Miinukset: So the wifi wasn't all that good and there was not much to do downtown, the area seems to close up at 6.

Plussat: In City Center, helpful front desk staff, comfortable bed.

Miinukset: Very high cost for City size. When asked was lied to about parking and Internet access. Was told that hotel parking was valet only for $30. This was wrong. You can self park for $12 though we parked one block away for $7. Also, was told Internet access was $10 per day. Lies. There was free Hotel 24 hour Internet Access for free, albeit slower but ok for email and general internet access. When we went to breakfast at 9am, there was no staff and we had to ask front desk and suddenly 6 staff members suddenly appeared. Not acceptable for this class of hotel. Breakfast was over priced for what you get.

Plussat: Location

Miinukset: Confusion on parking...was attending a motorcycle event in the area

Plussat: Friendly, staff at the front desk were very happy and helpful. We were able to check in when we arrived without delay. We felt safe and secure. The Rye restaurant offered a evening meal buffet special and it was great. Although the hotel was hosting multiple events, it did not feel overcrowded or too busy.

Miinukset: Road closure preventing returning to hotel during the race. It would have been nice to show a hotel vouchered to gain access to a way/or escort to the parking area.