Hotellit lähellä Ras Al Khaimah

Plussat: The place was very nice also the view was amazing

Miinukset: Nothing much but we ask for the room service for something it come late to us

Plussat: Great location, excellent service and food. I rate it as one of the best hotels in the UAE.

Miinukset: Nil

Plussat: Rauhallinen paikka. Hyvät ravintolat. Aamiainen monipuolinen. Lexington grill ravintola on aivan erinomainen. Hyvä ranta. Meduusat rajoittivat meressä uintia.

Plussat: Room was large. Dinner at Italian resturant

Miinukset: Service was poor, three times we needed assistance from staff, check in, turn down and check out. All involved very long waits or multiple times of asking and calling housekeeping. Plus we waited 20 mins for bag collection before giving up. Room was worn, plus duvet covers they use aren’t closed/sealed so access to actual duvet is very easy in the night and it wasn’t overly clean.

Plussat: It has great beach and pool area, rooms are spacious and well equipped. Personnel is very professional and kind.

Miinukset: Breakfast restaurants is quiet small for such big hotel and it is quiet crowded. Another thing was quiet surprising - there is sort of personal concierge. They sms you about the stay. I asked them to fix ceiling as i was afraid one of the panel may fall down. I’ve been promised it will be fixed, every day I was greeting sms about my stay and every day o was reminding about the ceiling )) nothing was fixed though I’ve been promised that concierge is following up) well luckily nothing fall down but it was funny that for 2 days in the row they asking and promising but doing nothing)

Miinukset: Waiting long time to check in

Plussat: Lovely big rooms and sea view. All the staff were so helpful and went out of their way to provide excellent service. The steak restaurant had a great buffet deal on and the kitchen cooked us a whole delicious steak when the buffet ran out. Would definitely recommend staying here!

Plussat: Great Facility Junior Staff really make an effort

Miinukset: Senior staff act like guests, and you are at their service

Plussat: Big rooms, very good food

Miinukset: Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.

Plussat: Clean, well maintained with great amenities . Great place to get away with a loved one

Miinukset: Limited dining options , the quality of food is not to the level of the brad of the Ritz. Restaurant staff need more training how to communicate with guest and be more polite. I felt it was more like a chain restaurant rather than 5 star high end restaurant.

Plussat: Location was beautiful, like a sanctuary. It was beautiful to see the oryx from a walking distance from the room’s swimming pool. Nice variety and quality in the breakfast buffet. Rooms were nicely laid out too. Most staff were friendly. The falcon show was good too.

Miinukset: Operation in general wasn’t brilliant. Bicycles were supposed to be at room by time we arrive, but weren’t. Once they came, they were far from being in ideal shape. Reception doesn’t answer the phone. Parquet flooring squeaks so badly. Toilet door does not lock. There is sewage smell in some areas outside. Once breakfast time expires, Breakfast Buffet is removed without courtesy prior notice to guests.

Plussat: Everything

Miinukset: Leaving

Miinukset: We faced three primary issues - 1- The restaurant-Moorish was not serving food worth a 5 Star property. We had specifically asked for restaurants that serve vegetarian food and the reception recommended Moorish. But they had only a couple of veg options. The hummus tasted like it was canned and not fresh. Upon giving the feedback to the manager, his response was quite rude. We certainly don’t expect that. 2- on the first night, the AC wasn’t working in the room and we woke up in sweats, again highly disappointing. 3- the second day, the water heater didn’t work and we had cold water in the tub and shower. Upon calling maintenance they said, it works through a solar unit and that we might have used all the hot water before. We expect to have reserves of hot water from a big property like yours. We enjoyed our stay overall, but these small things really leave a sour taste in our mouth as we don’t expect this from a 5 star property. Hopefully you would take this as constructive feedback and work

Plussat: Everything was perfect. Amazing one of a kind resort. One of the best stays ever. The staff is exceptionally professional, polite and attentive. Special mention to Elli.

Miinukset: May be the best meal I had was calling room service ti my room. Farmhouse restuarant was not so exciting because it has less variates.

Plussat: The location

Plussat: The hotel room was very comfortable and we really enjoyed the adults pool. Staff at the pool were very helpful in organizing beds for us when there was none left. Bar staff also very nice.

Miinukset: As a couple, the place was crazy with children. The hotel in general was completely over crowded and every area of the hotel was manic- not the relaxing weekend away we were hoping for in a “5 star”. The check in took so long and even to check out nearly took an hour to hand back two keys with no out standing bill. The food was, in my opinion, not even close to a 5 star standard and the restaurant was chaotic. We decided to book into the Italian that night for a change from the manic lunch and the dinner wasn’t in Anyway better. Service was terrible and again the food wasn’t great.

Plussat: All inclusive resort and good value for money once you calculate costs of food and drink. Staff exceptionally friendly and helpful catering for all, young couples and families.

Miinukset: It’s a bit busy at breakfast time, but just need to get there earlier.

Plussat: The room was spacious and nice.

Miinukset: The staff was not helpful and didn’t really make an effort to inform us of important details like closed restaurants, loud parties outside our room until late. It seems that they cater more towards a specific nationality.

Plussat: My husband and I booked a one-night stay at this hotel to have a rare break from our young children and to celebrate valentine’s day. I called ahead of the booking to confirm what time we could arrive – I was advised that we could come from lunch on the day of our reservation and enjoy the facilities if our room was not ready. When we arrived at 12:30pm we left our car with valet parking and my husband went to take the luggage from the car – he was greeted by concierge who said “no sir, we will take your bags” We were subsequently given a luggage ticket in addition to the valet car parking ticket. We the proceeded to check-in where we were met with a huge queue – took approximately 40 mins to even reach the check-in desk. There was nobody managing the queue and several people pushed in ahead of us. What was disappointing to see was the hotel staff just standing around doing nothing? I believe these staff were guest relations at such a busy time in the hotel they should have been speaking with the guest that are queuing to ensure they are all happy, not standing doing nothing! After we reached check-in, we were told our room would not be ready for at least 2 hours – we were told to enjoy the facilities, we had no issue with this and proceeded to go for lunch. After lunch, we tried to go and find our bags so we could change and go for a swim and we were not able to find them, as the reception was still very busy, we decided to sit and wait in the lounge. We then received a call about 3pm to advise that our room was ready, we handed in our luggage ticket and were told our bags would be brought to the room– at this point we were already disappointed as most of the afternoon had passed and we were still unable to enjoy the pool and beach facilities. Upon arriving in the room, we were greeted with someone else luggage. We advised this was not ours and they went away, it then transpires that our luggage has been lost.

Miinukset: We spoke with the hotel duty manager and he did manage to eventually resolve the issue and find our bags. He explained that some other guests had pointed our luggage out as asked for it to be taken to their room, nobody bothered to cross-reference the tickets. This may not sound like a huge deal but to us it ruined all the plans we had for our stay. We have not been alone without our kids in over 3 years and most of the day was wasted due to this mistake by the hotel – I explained this to the duty manager and his only response was an apology. No offer of compensation in any way! I was also very disappointed with the overall cleanliness of the place – the toilets behind the reception were disgusting the walls are filthy as are all the fixtures in the toilet cubicles. The rooms are also tired and dated and the whole place needs to be updated. The food quality in the buffet restaurant was nothing more than acceptable, there was no crowd control and it was very difficult to serve yourself due to lots of people pushing in. We sat in the adults-only section and families with kids entered and sat down and were not asked to leave, very annoying when someone else’s children are not being controlled by the parents and impact on other guests’ enjoyment, especially when it’s an adult only area. The only plus point in the restaurant was the friendly and helpful staff – who were rushed off their feet. Overall a very disappointing stay and not worthy of its 5* I would avoid a stay here and if you want a break to Marjan island I would highly recombinant the Hilton DoubleTree. https://doubletree3.hilton.com/en/hotels/uae/doubletree-by-hilton-resort-and-spa-marjan-island-RKTMIDI/index.html?WT.srch=1&WT.

Plussat: The staff.. hats off to them , they are working in extreme challenging environment and yet maintain their cool.

Miinukset: Restaurant reservation is a tedious task of standing in lines .

Plussat: Everything was almost perfect.. *The best i liked is the food , i have to admit one if the best buffet (tastes ) i have ever been to. *Staff is very friendly (pool side - beach side - all outlets) specially Mariia who helped us in everything (not like her colleague Halim who was very arrogant).

Miinukset: *All non arab staff were so nice - *All arab staff were soooo rude - specially mr. Halim at the reception side.! If they think they cannot work in hospitality environment so better to choose another career and go ahead with. *Reservation department were too slow to response to us to confirm the reservation . *Shisha is really expensive 100aed - i think they should review the price.

Plussat: All inclusive package is great value. Also loved that the infinity pool was adults only! Great selection of cuisines at all the restaurants.

Miinukset: Make sure to book dinner reservation early! The buffet had SO many flies

Miinukset: The accomadation was very dirty in places, particularly in corners.

Plussat: Adult only pool, good breakfast

Miinukset: A little dated in places.

Plussat: The design of the hotel and greenery is great!!

Miinukset: The rooms are old - outdated Resturante food is less quality than 2 years back Furnishings everywhere is very old and with many spots.

Plussat: The villa is spacious and plunge pool is well maintained

Miinukset: The buggy service is terrible, to move around in the property is cumbersome. Staff is not upto the mark for a 5 star resort. Hospitality is not good and the food is terrible

Plussat: Got checked in late and was upgraded to a villa with pool. Fantastic. Great location, beautiful area and beach.

Miinukset: Lights in bedroom didn't work, restaurant selection is not that varied but overall I would return again for sure.

Plussat: Breakfast items are very variable and of good quality. Cinnamon restaurant was also very nice.

Miinukset: Nothing.

Plussat: The Santorini-feels

Plussat: Nothing really!

Miinukset: Outdated facility, very poor cinnamon breakfast & very over priced, unprofessional staff by swimming pool by keep annoying guests with photos offers & other water sports Very overpriced Basillco restaurant for poor quality food

Plussat: Hotellin arkkitehtuuri mielyttävän erikoinen.

Miinukset: Vierailun aikana ei ole mitään moitittavaa hotellin toiminnasta.

Plussat: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.

Miinukset: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.

Plussat: Sijainti rannalla.

Miinukset: Tympeä henkilökunta, tuntuu että sai pyydellä anteeksi olemassaoloaan. Erityisesti allasbaarin poika saisi opetella asiakaspalvelua kantapään kautta. Ruoka oli todella pettymys, kasvisruokailijoilla monesti ainut vaihtoehto oli makaroni ja tomaattikastike. Ruuat oli melkein aina kylmiä, jälkiruokavalikoima surkea. Ruokailutilassa sai aina etsiä ruokailuvälineitä, lisäksi henkilökunta saamattoman oloista ja tympeitä. Huone oli ihan ok, tosin terassilla pöydän ympärillä vain yksi tuoli. Ylläpitosiivous vaihtelevaa. Viimeisenä iltana pyysin huoneeseen shampoota ja suihkusaippuaa sillä meille oli jätetty vain pelkkää hoitoainetta, jota oli kertynyt viikon ajalta jo 5 pulloa. Kesti yli tunnin että sain huoneeseeni pesuvälineitä, tässä vaiheessa olin jo käynyt suihkussa ja pessyt hiukset saippualla, ja olin jo menossa nukkumaan. Ei missään nimessä "4 tähden" palvelua. Ihmetystä herätti myös All Inclusiven eriväriset rannekkeet. Meille annettiin vihreä ranneke, jolla ei saanutkaan välipaloja iltapäivällä. All Inclusive, joka ei siis kuitenkaan ole nimensä veroinen. Eli jos et päässyt lounaalle niin välipalaakaan ei herunut, todella huono käytäntö! Omatoimimatkaajilla siis huonommat palvelut kuin matkanjärjärjestäjien asiakkailla, joille kuului myös välipalat. Valitettavasti hotelliasiakkaiden joukossa oli myös näitä baarikärpäsiä, joiden kännääminen tuotti myötähäpeää, erityisesti kohdemaan kulttuurin takia. Hotelli ei kuitenkaan rahoittanut alkoholin tarjoilua, vaikka nuokkuivat tiskillä tai käyttäytyivät muuten sopimattomasti. Ei missään nimessä 4 tähden hotelli, hyvä jos kahden!

Plussat: Great location, superb pools, delicious food, daily entertainment programs, neat and spacious rooms.

Miinukset: Bathroom is small, very congested. Food varieties are limited, almost same menu everyday.

Plussat: It was an Awesome stay, we got an upgrade to Deluxe Chalet with sea view, loads of fun on the Valentine's Day eve, amazing shows, dance and fireworks.. Staffs are very nice, friendly and quick to response, specially Ms. Madu and Mr. Abdul Hanan, they were very cooperative and helpful.. Food was tasty and overall services, BIG Thumbs up.. Though the Chalets are old and bit of wear and tear but no complains, We had a wonderful time and will surely revisit the place and highly recommended to visit this place. Thank you BM Beach Resort team . Best Regards Ajit Patra

Plussat: Kaikki meni jälleen hyvin. Ruoka oli monipuolista ja hyvää. Lapset on huomioitu hyvin ja toimintaa oli riittävästi. Minidiskoa odotettiin joka ilta. Vesiliukumät olivat myös lasten mieleen. Henkilökunta oli todella ystävällistä ja auttavaista. Kaikki sujui mutkattomasti.

Miinukset: Rannassa olevan heinän voisi helposti poistaa pohjasta, niin rannasta tulisi vielä mahtavampi

Plussat: Staffs were friendly and helpful. Special thanks to Vibin, Zulfiqar, Tharaka at the reception and Madhu at the restaurant for great hospitality.

Miinukset: Nothing, everything was so perfect and nothing to complain.

Plussat: Its a older but a very cozy property, Feels like a resort and it feels cozy, ideal stay for families. Not much around to do but you would go to a place like this just to unwind from the hustle and bustle of the city,

Miinukset: The phone in our room was not working so we could not contact the reception or the in room dining, But we were only there for 2 nights so it did not bother us that much.

Plussat: Great views

Miinukset: The food quality isn’t the best but I guess you get value for the money

Plussat: Disappointed.. poor maintenance.. poor room service. Old furniture. Poor washroom maintenance.waste of money..

Plussat: Meillä oli ostettuna all inclusive ja se kyllä kannatti. Mitään ravintolaa tai kauppaa ei ollut kävelyetäisyydelle, joten ruokailut olisivat joka tapauksessa pitänyt ostaa hotellilta. Hotellilla oli kuitenkin tarjolla muille asiakkaille "Full all inclusice" johon sisältyi myös välipalat allasbaarista. Näitä ei booking.comista ostettuun all inclusiveen kuulunut. Meillä oli kolmen hengen lomamökki ja sen sijainti oli isolla hotellialueella hyvä, paikka oli rauhallinen. Merivesi oli marraskuussa hyvinkin uintikelpoista mutta rantavedessä uiskenteli myös meduusoja. Meidän sisäänkirjautuminen hotellille oli hyvin sujuvaa klo 5 aamuyöllä saapuneen lennon vuoksi. Wifi toimi loistavasti koko hotellialueella, myös meren rannalla aurinkotuolissa.

Miinukset: Hotelli peri bookingin.comin kautta maksua ennakkomaksuna. Oli yllättävää, että hotelli yritti velottaa kolminkertaista summaa luottotililtä varauksen vahvistamista varten. Muutenkin hotellivarauksen hinta kasvoi kolmesti, bookingin vahvistuksessa mainittiin "lopullinen hinta", hotelli peri luottotiltiltä loppusummana 150 € korotetun hinnan ja vielä hotelllla maksoimme sisäänkirjautuessa veroja. Hankalaa, kun asiakkaana et tule tietämään mistä nämä kustannukset koostuivat, mitään laskuerittelyä ei tule. All inclusive -asiakkaana et saa samaa palvelua kuin hotellin muut asiakkaat.

Plussat: Siisteys oli hyvä, huone hyvin varusteltu ja hyvä ilmastointi. Ruoka oli hyvää, joskin hieman mausteita kaipasimme lisää.

Miinukset: ruokasali oli hälyinen ja välillä liian täynnä. Paikalliset alkoholijuomat olivat pahan makuisia.

Plussat: Hotelli on siisti ja ruokaa on hyvää ja sitä on riittävästi. Olemme olleet hotellissa 4 kertaa ja menemme varmasti vielä uudestaan. Myös lasten minidisko oli hauska ja lapset pitivät siitä.

Plussat: Staff and location

Miinukset: Old. Expensive for quality of food and very old facilities

Plussat: Staff were excellent. The location was good. Had pool, gym and beach access. Availability of an ‘all inclusive’ package.

Miinukset: H&S was an issue for me as I slipped over twice on wet floor tiles - both times walking normally (once with wet feet around the pool area, and the other on wet floor tiles in the car park).

Plussat: Hotel recreation was good, there are lot of outdoor activities that can be enjoyed.

Miinukset: Nothing

Plussat: Hotellin henkilökunta ystävällistä. Room servicen ruokalista kattava. Meillä oli all inclusive ja ruokaa oli tarjolla runsaasti ja riittävästi ja kertaakaan viikon aikana ei tarvinnut syödä kahta samaa lämmintä ruokaa vaikka näitäkin oli tarjolla aina noin 5 eri vaihtoehtoa. Aina oli päivällisellä ja illallisella vaihtoehdot pasta, kala, kanaruoka ja pihvi (nauta,porsas tai lammas). Huoneet olivat siistejä, viimeisenä iltana huoneemme lukko jumiutui ja me saimme sviitin käyttöömme. Hotellihenkilökunta vaati saada kantaa laukut huoneeseen ja pois huoneesta.

Miinukset: Etäisyys dubaihin on 1h 20 min. Meillä oli vuokra-auto ja liikkuminen helppoa jos pystyy ajamaan esim italiassa. Liikennekulttuuri on ”mielenkiintoinen”. Jos haluaa rahallisenpaa leppoista altaalla oloa ja rannan käyttöön ras al kaimah on hyvä kohde ja sitten vuokra autolla esim 2-3 yötä dubaihin niin näkee myös sitä emiraattia. Olimme ainoat suomalaiset hotellissa, miinus oli pirusti ryssiä. Mutta saimme vaikutelman että suomalaisista matkalijoista hotellissa pidetään. Jos annat 5dirhamin eli 1€ tipin vaikkapa huonepalvelusta on työntekijö kuin naantalin aurinko.

Plussat: The hotel has a private beach. They provide you everything you need! Good services!

Miinukset: My room was basic and small, maybe due to the low price that I payed. It is only my problem. I do no have anything to say bad about this. I have stayed only one night.

Plussat: hygiene and customer service

Miinukset: restaurant bookings was pathetic - as I was supposed to have a confirmed booking for Valentine dinner, but the staff refused to accommodate me and they denied the confirmed booking. The room location was bad as the view was the hotel parking and city highway... very noisy and couldn't sleep at night.

Plussat: Friendly staff, amazing beach! The hotel is perfect for a weekend getaway, we took the all-inclusive option which is really worth the spend! we enjoyed our stay.

Miinukset: The dinner buffet didn't have a very good verity

Plussat: The staff was super friendly and helpful. The rooms are clean and comfortable - not super fancy, but perfect for getting a good night sleep. There are a lot of beautiful plants and flowers outside. Having the beach less than a hundred meters away is great!

Miinukset: The weight room needed more AC units - it had two, but they just couldn't keep up! Along the walkway in between the hotel and the beach at night there is a disgusting scent... It's only in a couple of small areas, and I'm not sure if it's a stagnant pool of water, animal feces, or something else.

Plussat: Clean and nice location

Miinukset: Not enough provision for basic needs like cups, classes, cutlery ect.

Plussat: Staffs are so polite and accommodating. Rooms are very clean. Reception staffs are very smart. Special thanks to Rosell during checkout.

Miinukset: Nothing to mention.

Plussat: Excellent location for the Al Jazirah Al Hamra area.

Miinukset: The television in my room didn’t work.

Plussat: Thank you so much for your hospitality and comfort a very big thank for the person from reception Ishwar he was really a fabulous and also very much professional who gave us a free upgrade to the Junior suit he was kind also hopefully

Miinukset: the AC was really a reason for dislike like its so annoying when your sleeping in the middle of night there is no AC

Miinukset: The staff was very rude! Calls to the reception were often ignored! Room service did not change bedding at all.

Plussat: Amazing stay especially when the staff are well trained and hospitable. I think Miss salma and Mr adnan in reception they made us happy and satisfied during our stay. Definatley recommend this hotel.

Miinukset: Nothing

Miinukset: Facilities Bathroom

Plussat: Need to have more Arabic style

Miinukset: I like it

Plussat: Very welcoming staff, comfortable room, great value

Miinukset: Some noise from people leaving the hotel in the early hours of the morning - room 107 is right over the exit!

Plussat: Location! Parking, clean!

Miinukset: No bar or alcohol, pillows on bed cheap and not quality!

Plussat: Staff was nice, and receptionist Grace was very fast with the check in process, she also gave my wife and myself a very cheerful warm welcome. All staffs we met was very cheerful, the hotel environment was pretty neat and the serenity of the environment it's so unique. Definitely, we will visit again, and share our awesome experience with friends and family.

Plussat: All ok thank you

Plussat: Breakfast was excellent. When the music was disturbing us, they upgraded our room to the presidential suite. Wonderful Beach, and friendly staff.

Miinukset: Some of the trainees gave us confusing information related to the half room board rates. They could do with an upgrade of luxury furniture, compared to the neighborhood hotels. Avoid dinner at the hotel.

Plussat: Huone tilava ja siisti, huoneesta käynti suoraan rannalle.

Miinukset: Saavuimme paikalle aamupäivällä klo 10 ja huoneeseen pääsimme vasta klo 15

Plussat: Traders Vics bar at the lobby lounge.

Miinukset: The beach is too mediocre, there were hardly any sand on the beach.

Plussat: In Laws were visiting, originally booked only one night but the property was so good that we wanted to extend another night. Could not get the same room category but still enjoyed throughly

Miinukset: Amazingly awesome. Beach was great and clean

Plussat: Loistava hotelli ja hintalaatu suhde. Meidän perhe viihtyi jo toista kertaa.

Plussat: Close to the beach, the sunset view and cleanliness of the room

Miinukset: They upgraded my room to a bigger had nothing in it and was away from everything which i never asked for and then we shifted to a room which was close to the grass area and had mosquitos in the room at night and no view then we had to ask for another room and it took them 2 hours just to transfer us to the next room

Plussat: Hotel services are good.. location is good .. fast service

Miinukset: Room style is old.. needs some the innovation AC was not working and after fixing it was weak Windows are closed and locked you cannot open them.

Plussat: Henkilökunta erittäin ystävällistä, ruoka maittavaa ja riittävästi erilaisia vaihtoehtoja. Huone oli tilava ja siisti.

Miinukset: Jotain iltaohjelmaa olisi saanut olla. Bändi soitti buffet ravintolan viereisessä baarissa, mutta ilman tilaamista tuli tunne ettei siellä viitsinyt istua ja baarin juomat eivät kuuluneet all inclusive pakettiin.

Plussat: Location was great. Well designed property. Large rooms. Good breakfast layout.

Miinukset: Shower not working properly. Water did not stay at consistent temperature. Sidewalks missing around some areas around property.

Plussat: Huonepalvelu. Meillä oli aivan mahtava Kenneth-poika siistijänä huoneessa. Huomasimme heti ensinäkemällä, että tässä pojassa on paljon "nöyryyttä" ja ystävällisyyttä. Hän yllätti meidät melkein joka päivä ihanilla pyyhe+kukka-taiteella. Saimme iloita mitä ihannimmista sänkyyn tehdyistä taideteoksista :)! Hän teki matkastamme todella yllätyksellisen!!!!! Ruoka oli erittäin hyvää ja monipuolista. Valinnan varaa oli paljon. Ympäristön siisteys oli kyllä yllätys :)

Miinukset: Hotellilla oli omatoimi Retkiesittelijä, hänen olisi pitänyt kertoa tarkemmin auto-safarista.Odotin jotain ihanaa ajelua hiekkadyyneilla. Sainkin rahani vastineeksi kauhun ja kivun hetkiä!!!!! Minulle oli järkytys reumasairaana jo iäkkäämpänä ihmisenä istua tuntikaupalla sellaisessa kyydissä, jota safarilla sain. Autossa ei ollut iskarit tai jouset kunnossa ja minä jouduin melkoiseen ryöpytykseen kyydissä. KAUHEIMPIA TUNTEJA ELÄMÄSSÄNI!!!! :( :( EI KOSKAAN ENÄÄ!!!! Huusin, että haluan kotiin, mutta miten voit lähteä kävelemään autiomaassa, jota et tunne.

Miinukset: Lastenmaailmassa oli tunkkainen ilma ja olisi voinut olla terassi vanhemmille jotka ovat lasten mukana

Plussat: Harrastusmahdollisuudet, vesijumppa altaalla ja tenniskenttä muun muassa olivat loistavat

Miinukset: Hotellihuoneen lattia oli pölyinen, hotellille oleskelun ajaksi jätettävä deposit summa oli huima, koska majoitus itsessään oli tätä rahasummaa halvempi ja se palautui tilille vasta matkan jälkeen. Hotellin henkilökuntaan kuuluva ei osannut näyttää hotellin sijaintia kartalta, kukaan ei hotellin vastaanotossa tiennyt, mistä voisi ostaa postimerkkejä. Buffet ravintola oli meluisa.

Plussat: Good selection of facilities.

Miinukset: No extention to check out time which was problematic.

Plussat: the green areas

Plussat: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com

Plussat: the hotel is great place for family vacation, beach is beautiful and the staff are freindly

Plussat: the room view..

Miinukset: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.

Plussat: Hotelli vastasi odotuksiamme ja viihdyimme hyvin, huone tilava ja siisti, tyydyttävässä kunnossa oleva golfkenttä vieressä.

Miinukset: Keskellä rakennustyömaata ja jonkin verran häiritsevää työmaaliikennettä ja melua ympäri vuorokauden

Plussat: quiet, beautiful location

Miinukset: The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.

Plussat: My room wasnt available on check in, but because of this I was upgraded to a beach front room.

Miinukset: $review.cons

Plussat: Employees are all well trained, only exceotion is the reception clerk.

Miinukset: $review.cons

Plussat: The friendliness and the peaceful and restful environment

Miinukset: A little dissaponted with the Coffee shop environment at Dinner and Breakfast

Plussat: Good boating facilities

Miinukset: It is not a 5* quality hotel. It is more 3 to 4 star.

Plussat: It's was Good

Miinukset: Nothing

Plussat: Great Location. Helpfulness staff.

Miinukset: If you are traveling with kids make sure to book executive room or suite as the floors are renovated and clean. We have been assigned in regular room in the first place which is was very dirty, dirty carpet, dirty soft, dirty curtains, dust everywhere. The room was total mess and very smelly. Old room with too many stains. After we compline we have been moved to executive room and that was better. We requested for 2 more small bottle of complementary water but our request was declined. We will not come back to the hotel.

Plussat: Nothing much except the suite room was spacious with 2 washrooms and all. Customer service was also okey. The person who provided service at the reception was helping us very well compared to the ladies who where there at some shifts.

Miinukset: The room maintenance could be improved alot. The first room what they provided smells stinky as it was a smoking allowed room. The TV network was also not working which we informed the reception and they took a while to check and provide us with other suite room which was clean from stinky smell as it was a non smoking room. The customer service should be improved with instructions on how to use the telephone as its different from whats displayed at rooms.

Plussat: Slll

Miinukset: Late for the service

Plussat: size of the room. The pool.

Miinukset: Check-in staff, restaurant was horrible especially the pasta station. Only deep fried foods that looked tasteless. Indian wedding on grounds nearby with super loud music.

Plussat: The location and facilities at the property were very nice. The staff was very courteous, and when requested, chef was willing to cook some items exclusively for you. The upgrade of suite was a pleasant surprise. It was a good stay overall, and we enjoyed it.

Miinukset: The food menu didn't have much options to suit Indian palate. Also, the variety of drinks included in the package were very limited. The room service was a bit slower than expected. Since it was a Valentine's weekend, something exclusively could have been arranged for guests.

Plussat: Every thing was exceptional, host, reception, food, location, clean, comfy , view was just perfect

Plussat: Beach

Miinukset: We took a package with dinner & breakfast. but the dinner options were pathetic.

Plussat: The only thing i liked about the hotel was that it was near Marjan Island where our race was happening. Everything else was just extremely below par and not at all worth the money.

Miinukset: The staff’s lack of knowledge, willingness to assist guests and the confusion around the location of Al hamra villages and residence.

Plussat: I had a deluxe studio. It was huge! And lovely and clean, with a super bathroom and a very comfortable bed. And a kitchen! Really amazing value for money.

Miinukset: It was strange that you get a large kitchen but no plates, bowls, mugs, cutlery unless you ask for them. No problem - I asked for some things and got them, but then there was still no kitchen roll, washing up liquid, pot scrubber, kitchen towel... I would expect these basic things if I am renting an apartment that has a kitchen. It was really strange, because the rest of the apartment was really well appointed with nice things in the bathroom, and super comfortable in the living and sleeping areas.

Plussat: Good place

Miinukset: Light inside stay al time open same in investigations room I never have see all night like get which is for emergencies to stay direct in your head I put my pillow in side of legs Just to be able to not see light direct in eyes Very bad Design of room

Plussat: Good attitude for the staff

Miinukset: No care for the cleaning Towel with spots Need slippers Iron machine Hair dryer

Plussat: Not clean

Miinukset: The Reshiption only the stuff