Best Western Executive Hotel

Front end staff were incredibly helpful, friendly, efficient, professional and made you feel welcome like family. They arranged an extended day for us in the same room since we had to evacuate from OBX due to Dorian. Price for our room was great! Location was close to a major highway into Richmond, as well as walking distance to T.G.I. Friday, easy driving distance to grocery stores, drug stores, fast food, restaurants, and Costco. Wifi was free and worked well. Pool area was very clean and nice. Breakfast was much appreciated (gluten free eggs and potato cubes for me; cereal, yogurt and toast for spouse.) Breakfast room attendant was very efficient at keeping the food well stocked, and was very helpful and personable..offering us suggestions on things to do in the area. We were anxious to return to our vacation rental in OBX, but if we had to be evacuated for 5 nights & 4 days, this hotel being centrally located to fantastic museums, historical sites, a botanical garden, downtown Richmond, national battlefield visitor center, etc. was the place to be! Oh, and parking is free..yeah!

The hotel is dated and is under construction/renovation. We didn't hear, nor were bothered by any noise, but some people might be.We personally would rather stay in this "outdated/under renovation" very clean friendly hotel with a good included breakfast, decent price, good location, and free parking than a huge downtown hotel! We actually are hoping to get back sometime after the renovations are completed to see the "makeover"! The entire staff is handling the renovations so well that we barely noticed the coming and going of the contractors. We felt lucky and blessed that we were able to get a room here over the Labor Day holiday week on the same day that we had to evacuate NC. Thank you, BW Hotel!!

The staff was amazing edward was amazing

Excellent Staff! Seriously! Thank You hotel employee .During my time there they are who i dealt with. I appreciate the very welcoming atmosphere.

Everyone was very welcoming and helped us from the beginning to leaving the hotel . Would definitely recommend for future use.

Nothing at all.