OK

huhtikuuta 2016

6,0

Nothing this time.

Even with Platinum status, I did not get a high floor as requested. The floor lobby was noisy past midnight every night. A couple was given keys to a room occupied by another couple on my floor - that created drama in the middle of the night. There was cockroach in my bathroom. The HVAC made noise when running.

OK

toukokuuta 2015

6,0

Okay

I got an upper-floor room and the river view was top notch. The staff were courteous and helpful. It was walking distance to the restaurants in Shockoe Slip.

The towel in the shower was dirty - as in, big black streak across it as if it were used while working on your car, and the streak was on the front-facing side of the towel on the rack. I haven't seen that in all my travels before. The other towels in the room were fine but that one was a negative surprise. The room itself was only okay and quite outdated. The parking garage was very tight, hard on two-way traffic, crowded so you had to go up and up to find a spot, and expensive.

OK

toukokuuta 2015

5,7

Check in fast

Common areas shabby and not comfortable, lady's room not clean