Auckland hotellia

Plussat: The hotel was lovely. Room was a lot bigger then expected. Especially for the area. Included a jacuzzi bath. Staff are really helpful and friendly and always on hand if you need them.

Plussat: The bed was comfortable and the room was very clean with good facilities.

Miinukset: The outside lights were bright so the room wasn't dark enough. The road noise was noticeable from about 5am.

Plussat: We arrived late in the night, the room was heated up,there were bottles of water left and a personal welcome note left by Troy and Tomoko. This felt like personal genuine hospitality. The room was serviced and cleaned daily with top ups of the coffees we had used including plunger and nespresso,dishes done daily with fresh dishcloth and tea towels which we didn't expect especially for a motel

Plussat: Room lovely and clean. Also quiet.

Miinukset: Everything was great.

Plussat: Everything good. facilities great & staff extremely friendly & helpful, easy parking onsite.

Miinukset: Nothing

Plussat: Location, pleasant staff

Miinukset: The cockroach in the bathroom, no Netflix

Plussat: Everything else

Miinukset: Small second bed. We specially asked for room with two beds but the second bed was really small.

Plussat: Super nice hosts

Plussat: Very understanding staff. Beautiful location just in front of the beach where you can see it while you are relaxing on the bed.

Miinukset: The little coffee machine in the room. Either it was broken or I didn't know how to use it.

Plussat: The service was awsome on arrival very friendly and polite loved the room we were in nice and comfortable and with an awsome view so recommended for little getaway.

Plussat: Good Location.

Miinukset: Ordered Room service, and it arrives in a paper bag, if I wanted Uber eats I would have ordered it.

Plussat: Great hotel, very friendly staff. My room was always clean.

Miinukset: The restaurant has good food and drinks, but no one is there. The menu is not very approachable.

Plussat: The continental breakfast is great. The staff are super pleasant and helpful. The atmosphere is nice overall.

Miinukset: The price of continental is a little high. I don't eat a whole lot but I prefer the items on there than the meals set on the menu.

Plussat: Right on the water, walking (or scootering) distance to everything! Friendly, helpful staff! Big, comfy rooms!

Miinukset: The hairdryer was our only complaint

Plussat: Location was great - lots of great restaurants nearby. Parking service very efficient, staff very pleasant and helpful. Would stay at the hotel again.

Miinukset: Breakfast was not up to standard, bacon overcooked, egg overcooked - too expensive for bacon and eggs. Would not have breakfast at the hotel again. Restaurant did not really meet our expectations - we would not recommend that people eat at the hotel.

Plussat: the food was very good, loved the service from the staff

Miinukset: nothing, everything was excellent

Plussat: The view was epic and the bed was SO comfy! Everything was perfect.

Miinukset: The fact I didn’t have longer to stay!

Miinukset: Quite noisy at night for sleeping

Plussat: It was very close to the city centre as well as som of the waterfront attractions. Excellent staff.

Miinukset: Having to pay $45 per night to park my car. It should be in the room rate.

Plussat: Great location fresh rooms

Miinukset: Room with a view

Plussat: Amazing friendly staff who couldn't be more friendly and welcoming, particularly Larissa, so relaxing and homely with an upbeat vibe. Loved the whole place.

Plussat: Great central location - easy to access to and from the motorway

Miinukset: The bathroom had an over the bath shower which was not that easy for my elderly mother to access. Would rather have just the shower with no bath to climb over.

Plussat: Very friendly staff. Magnificent breakfast. Very comfortable room.

Plussat: Very comfortable beds. The best breakfast buffet I’ve ever seen and eaten

Plussat: Staff were friendly and professional. The room was clean and bed was comfortable!

Plussat: Staff are always super helpful and friendly, I would probally have breakfast there more often if it was a little more affordable but love staying at the Cordis.

Miinukset: I personally dont like the turn down service as at that time I am usually chilling or soaking in the bath so it is a diturbance I dont like but I appreciate that some peole do.

Plussat: Excellent customer service. All staff pleasant polite and very helpful. Could not fault our stay

Miinukset: Took ages to get checked in these was nothing in room to inform of the room services TV ext

Plussat: Everything always have a great experience

Miinukset: Just that when I order drinks from the lounge they always forget an I am waiting 30+ mins an have to remind them. Second time this has happened which is ashame.

Plussat: The buffet breakfast was pretty good. I loved the entrance to the property itself - very spacious and always with a low hum of activity and a luxurious (if not a little dated) ambiance. The location is good if you're intending to go to the war memorial museum and/or the winter gardens. It was a great location for our needs as it was close to the family we were visiting but also close to Queen Street for meals and shops. The room was spacious, comfortable and clean and furnished in a deco style. Staff were fabulous from the get go. Our check in was very pleasant and our enquiries during our stay were managed with professionalism and patience.

Miinukset: It's hard to find fault. While the room appeared to have been recently refurbished, other areas of the property remain in need of an update. Having said that, there's a grandeur reminiscent of a 19th century cruise ship that is quite charming.

Plussat: Hyvä sänky. Siisti huone.

Plussat: Perfect location, free shuttle bus into town, staff professional and friendly. Stayed in Executive room and all food, facilities couldn't be faulted.

Miinukset: There was nothing we could fault.

Plussat: The staff were fantastic! From the moment we arrived, the concierge opened car doors, welcomed us and directed us to the reception area. Mark, Lobby Bar, was exceptional.

Miinukset: To avoid crowds, I suggest booking dinner between/outside of buffet service.

Plussat: Beautiful decor and wonderful ambience. The bathroom was gorgeous! Breakfast was lovely and the staff were so friendly. Felt like a real treat to stay there.

Miinukset: Couldn’t fault it.

Plussat: The heated bathroom tiled floor Very quiet Great convenient and central location Very friendly staff

Miinukset: Nothing

Plussat: Room quiet, bed comfortable

Plussat: Really good value for money, big room, extremely clean, fantastic decor, attention to details (loved the use of ecostore products), welcoming and passionate staff, will be back

Plussat: The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.

Plussat: Friendly receptionist

Miinukset: Breakfast service

Plussat: Very comfortable and great decor

Plussat: Breakfast was good, staff was very courteous!

Miinukset: The bed we had was sagging and could have been more comfortable.

Plussat: Great place, great location, very friendly and helpful staff.

Miinukset: Love the place but the heating wasn't working the last time I was there ... It was cold

Plussat: Breakfast started very early - this was very handy for me WIFI was good Room was lovely - bathroom awesome.

Miinukset: Inadequate coffee tea station - this is pretty standard and would have been nice to have had to make black tea or instant coffee (and not be charged)

Plussat: Staff were great, rooms were large and very stylish.

Miinukset: Shower pressure

Plussat: Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful.

Miinukset: Coffee could be better but that's all!

Plussat: great friendly service, very attentive and centrally located. nice environment, bar downstairs and a nice restaurant for breakfast. they also have a cafe shop, which I didn't get to go.

Miinukset: none

Plussat: The king size bed we had was super comfy and the view was amazing!! Staff were friendly and very helpful. Location is very good, about a 5min walk to the viaduct restaurants. In room dining was surprisingly very good, perfect for a quick late night feed. Overall, I’d come back again!

Plussat: Beautiful hotel, lovely staff, delicious food!

Miinukset: Nothing...loved it all!

Plussat: Comfortable and beautiful design. Great service.

Miinukset: Breakfasts are quite expensive at the restaurant.

Plussat: Great staff. Good location.

Miinukset: Room temperature controls were terrible. Pillows were not great. Bed was small.

Plussat: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful.

Miinukset: One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.

Plussat: Every staff member from the concierge to the housekeeping staff every one stop and greeted my wife and I at every crossing!

Plussat: Some of the staff were helpful. Check in process was easy and quick. Concierge service was good and helpful.

Miinukset: The lighting in the room was so dark. You could hear outside street noise. The Nespresso capsules were broken and didn’t work in the machine. The side lamp didn’t work. Room dining options were not so great. Location was not near the main area at the viaduct.

Plussat: Most comfortable bed I have ever slept in. I wish I would have more than a night to enjoy the facilities more. Friendly and helpful staff

Miinukset: Nothing

Plussat: Bed was amazing

Miinukset: No chairs on the balcony and not a good place to go if you smoke

Plussat: Great location, fantastic concierge, lovely spacious king room

Miinukset: Air con /temp control is old school via a dial, our tv was in a really odd spot facing the wall not the bed? (obv not a deal breaker but something to mention!)

Plussat: The staff were absolutely amazing! The breakfast was delicious, the only thing I could fault from our stay was the carpet in our room. There was a big wet patch by our fridge on the floor in our kitchen and the carpet wasnt spectacular. Other than that, the staff were our fave, and the food. Afternoon nap was a treat too!!

Plussat: Location was close to everything, was easy to access from the motorway.

Miinukset: Unfortunately parking was a distance and I did not feel safe walking to my car after dark.

Plussat: We liked how close it was to where we had an event at.

Plussat: Modern, clean, good facilities in room including laundry facilities. Nice quiet location opposite park, just away from the hustle of the CBD but still close.

Miinukset: Nothing

Plussat: Great location, handy to the city where we focussed our nights activities. This was just a crash pad for us after a big night.

Miinukset: If it were a little cheaper for a studio room, that would be good.

Plussat: Comfortable bed, great staff at reception

Plussat: For my business needs, this was perfect place, 5 min walk. I asked for a room with view and the staff obliged with fantastic Sky tower and park views.

Miinukset: There wasn't anything I didn't like.

Plussat: Well located for our needs and good value for money

Miinukset: Noise from Victoria Park in the middle of the night

Plussat: The staff where great

Miinukset: Bit of confusing about the billing with booking

Plussat: Tilava ja rauhallinen. Viaduct Harbour ja Sky Tower 20 minuutin kävelyn päässä.

Plussat: Breakfast next door was good, the place was clean and no hassles at any time

Miinukset: There was no Sky Sport channel on the TV.

Plussat: The room was lreally well presented, excellent housekeeping staff. The view was magical

Plussat: Staff very friendly and helpful

Plussat: Great location

Miinukset: The shower gel bottle was empty, next night thought it would be filled up this time but it wasn’t!

Plussat: The room the staff, the room I booked was muny well spent

Miinukset: Leaving

Plussat: Good location, clean and good parking

Plussat: Parking is handy and free. Room heating/aircon is good. Blackout curtains very good. Wifi good. Shower head good and water pressure also. Rooms vary in size and front ones tend to be noisy in the morning as traffic is close.

Miinukset: Small amount of milk is supplied, but there is no store nearby for purchasing more, or soft drinks etc. A dispensing machine would be very useful. Rooms vary in size and front ones tend to be noisy in the morning as traffic is close.

Plussat: breakfast delivered to the room was fine, coffee hot and orange juice not too fibrous

Miinukset: I was told at check in that there was a menu in the room where I could order in. only one menu there and they did not deliver. I ended up walking to the restaurant to be fed.

Plussat: Great location, free parking & comfy bed.

Miinukset: A list of nearby restaurants would’ve been good.

Plussat: Friendly check-in. Lovely room.

Miinukset: Cleaning staff knocked on the door and opened the door well before 9am and check out wasn't until 10. Very annoyed, shame because it was a lovely place.

Plussat: Lovely, clean and modern. Cosy with the heatpump, comfortable bed, friendly staff. Although it's located on a busy road the room was nice and quiet. Overall I was pleasantly surprised and would definitely stay again.

Plussat: The room was clean and warm (winter!) and in overall good shape. Quite nice design for a business hotel room. They let us check in early, which was nice. Buses run reasonably close. Hiwick house is very close. Don't miss to visit!

Miinukset: Most of the restaurants and services are quite a walk away. Note that there are lots of restaurants in the Newmarket area, but almost exclusively Asian cuisine.

Plussat: Really enjoyed our stay. Would definitely recommend. Lovely staff and great breakfast.

Plussat: Excellent breakfast with freshly picked herbs from the garden. Best location in Auckland. Charming heritage house.

Plussat: Proximity to city centre. Delicious breakfast and friendly staff.

Miinukset: No fresh milk in room.

Plussat: Lovely breakfasts. We stayed in one of the studio units - beautifully decorated and very quiet

Plussat: Easy location to find and explore Auckland from. Great advice from staff. Comfy studio room and great breakfast.

Plussat: Being out first experience in NZ , we were totally happy with everything and especially all the added little comforts and fabulous breakfast. Loved the decor and staff were super friendly and helpful. Great location. Highly recommend

Plussat: The welcome arrival drink in the lounge , the delicious breakfast, the very friendly staff and the location.

Miinukset: Nothing

Plussat: Great food, walk to fabulous shops. Free parking.

Plussat: Interesting, stylish, clean and comfortable. I travel alot and am bored with standard hotels. This hotel is in a great but quiet location. I have found a great base for my frequent trips to Auckland. I stayed in the courtyard studios on two different occasions.

Miinukset: Love it all

Plussat: Great location. Clean well appointed room. Great shower. Lovely extras of chocolates and plunger coffee provided.

Plussat: best breakfast in town

Miinukset: half baked armchair in room is not very comfortable for anything

Miinukset: Kylpyhuoneen ilmanvaihto!

Plussat: Location and the staff

Miinukset: Minimal fitness center. Older and tired. Entry with restaurants was a detractor.

Plussat: Clean, great location

Miinukset: It was as I expected

Plussat: 1st time, and liked location, also Italian restaurant directed to just up road was excellent. Enjoyed complimentary drink.

Miinukset: Pillows were a little too firm for us

Plussat: Great room, comfortable bed and great breakfast

Miinukset: Better range of beer

Plussat: comfy bed.

Miinukset: I had an 11am check out time and at 8:50am had a cleaning staff member open the door to my room (not knock just open my room), ruined my sleep in and was an unwelcome unexpected interruption. I was not impressed at all.

Plussat: Location

Miinukset: Access into parking from street

Plussat: Breakfast was great.

Plussat: Everything plus the price

Miinukset: Nothing

Plussat: Room was great and the service from the staff was outstanding. always helpfull and happy to go the extra mile to make the stay enjoyable and comfortable. the lounge access was good to get an afternoon snack/breakfast meaning i could spend more time doing what i was in auckland to do.

Miinukset: Was very happy overall, the Gym facility lacked a little and it would have been nice to have a few more complimentary waters/snacks in the room ($6.5 for a water or $5 for a coke seemed excessive when a store down the road sold them for less than $2)

Plussat: Bed was very comfy, loved the powerful shower, everything nice and clean

Miinukset: That we didn’t stay longer!

Plussat: Comfortable beds and bathrooms, in-room washer/drier, well equipped kitchen, great location and helpful staff.

Miinukset: The washer/drier does collect a foul odor when not in use. Recommend running it with soap, empty, before your first load. 10 am checkout is earlier than normal but my request for a later checkout was granted.

Plussat: The staff member that served us went over and above, she helped my friends that missed a flight get a last minute room and managed to sort out parking for us as well. I think she may have been the duty manager on shift, Saturday 7th September..... Anyway, amazing, couldn't recommend better dealings with a hotel before.

Plussat: The staff are always pleasant. The rooms are always clean and the location is close to everything but away from the noise.

Plussat: Location and convienence

Miinukset: A few hairs on the bed and towels

Plussat: The location could not have been better if you are attending an event at the Spark Arena. Very comfortable rooms. There was a busy restaurant downstairs but lots of other places to eat close by if you'd prefer to eat elsewhere. It was on the pricey side but for one night it was perfect

Miinukset: The only downside (and this is very minor) is that the restaurant was very busy, even though we were hotel guests it was hard to get a table, Also no good vegetarian options. However it was worth it to be so close to the stadium

Plussat: Location to Spark Arena.

Plussat: The in-room breakfast is a generous serving. Really nice & quiet.

Miinukset: No smartphone mirroring /connectivity to TV, no YouTube /Netflix Apps. Reception parking not obvious.

Plussat: Location

Miinukset: The rain

Plussat: Location was excellent clean and staff extremely helpful.

Miinukset: For 1 night it was on the pricier end.

Plussat: Location!! Quite never hear a noise from out side our room... had everything we needed bonus of a coffee machine we love our morning coffee!!

Plussat: The atmosphere of the hotel.

Miinukset: No.

Plussat: Couldn't have asked for a better hotel and service after a long flight to Auckland.

Miinukset: Dated decor and fittings, old plug sockets and switches, the bathroom smelled very strongly of bleach, but was very clean

Plussat: Bed was exceptionally comfortable. Room spacious.

Miinukset: Parking should be included in stay or discounted.

Plussat: The concierge service s special thank you to Harijis...and please train that old man at the valet I don't know his name...he did not believe that I was a guest checking in and rushed me while I was reversing from the parking slot at the drive way....other than that this hotel and their staff a simply wonderful...everyone me and my family so welcome...enjoyed the stay

Miinukset: The old man at the drive way I have no idea what he does....he was a sore spot during my stay at the millenium...I told him I was a guest checking in and he won't believe me...

Plussat: Love this hotel especially club floor

Miinukset: Leaving!

Plussat: Our room was a good size and had a nice view of the city with lovely morning sun. It was my partners birthday the day we arrived and we were touched to find chilled champagne in our room on arrival. Great location. Easy walk to queen street and ferry terminal Easy parking

Plussat: Huone ja sauna olivat ok, henkilökunta todella avulias

Miinukset: Aamiainen hieman vajaa eurooppalaiseen makuun, toiveena enemmän kasvista ja täysviljaa

Plussat: The hotel is in a great location for exploring Auckland on foot! Had a small issue with the bathroom and Staff took care of it right away! The staff are wonderful and enjoyed the food in the upstairs atrium. Would return!

Plussat: Business center Club lounge

Miinukset: Club lounge food

Plussat: Location and hotel facilities were great. Gym and pool were amazing. We enjoyed a good evening meal and breakfast in the restaurant, as well as efficient room service.

Miinukset: Whilst our room was well appointed, we were really disappointed with its location within the building. We were opposite a construction site of an adjoining building, with a service lift operating all four days we were there, from 7am and overlooked by workers. Not the best when we were there to enjoy a relaxing time and enjoy a lie in on our holiday. Perhaps the hotel could take note of whether people are staying for work or pleasure. But otherwise the bed was comfortable and the room itself was clean and well serviced.

Plussat: Great location and nice comfortable beds. Great value for money and perfect for a weekend stay!

Miinukset: I had requested bubbles and chocolate in the room upon arrival - it was confirmed that this would be in place as it was for a birthday celebration. We arrived and this wasn't in the room.

Plussat: Very central location, beautiful fitout, great staff

Miinukset: Couldn’t operate room heating/cooling but reception was able to change remotely. Loud base from nearby clubs was disruptive to sleep on the Saturday night, staff did offer to move us to another room:

Plussat: The whole experience was fabulous, starting with the orange cinnamon scented tea on arrival. Beautiful well appointed very clean room, superb breakfast, private sauna and wonderful staff. Great value for money too- parking at nearly building very cost effective. Loved every minute of it. Highly recommended.

Plussat: Siisti, hyvällä paikalla, vähän luksusta Hyvä äänieristys, liikenne ei häirinnyt.

Miinukset: Autolle huonosti pysäköintitilaa. Aamiainen ei vastannut hintaansa.

Plussat: Theme of rooms and the fact it’s a heritage building

Miinukset: Noise from bars

Plussat: Location was the only good thing about the hotel.

Miinukset: When we first checked in, the front desk Asian girl seemed a bit arrogant and didn't want to hear about our needs. The room was a good size, but was very smelly, dirty, and outdated. The bed mattress was horribly soft, we had to use extra pillows to lay on. The view and location were the only positive things. Fortunately, we didn't have to spend too much time in the room. Visiting this hotel should be your last resort and should not be called the Grand Windsor.

Plussat: Absolutely exceeded all my expectations - would definitely stay again, and recommend it.

Plussat: Everything was excellent

Plussat: Bathrooms

Miinukset: Parking

Plussat: Great location, close to shops and restaurants. Rooms are huge and look great. Staff very friendly and helpful. Bed was very comfortable.

Miinukset: We staying on a Thursday and Friday night. Thursday night was fine and quiet but on Friday there was loud music - must be a nightclub close by. The staff did warn us about it and if it got too load, to let them know. Other than that it was a great place to stay while in Auckland.

Plussat: Amazing service and great location

Plussat: Staff were impeccable. Loved the scent as we walked to our room

Miinukset: We stayed in a Junior Suite, felt it was overpriced for what it delivered.

Plussat: In the heart of Auckland and close to entertainment and restaurants. Clean, tidy good size room.

Plussat: Great breakfast, excellent location. Fascinated with the large number of Gamblers. All staff were very courteous and helpful, even the security guards were pleasant to talk to and very helpful. I am Maori and I really liked it when the staff spoke to me in Maori.

Miinukset: When I arrived the parking out the front was very congested. Price for the accommodation was a little expensive. However, I still wanted to stay.

Plussat: As described. Room clean and comfy, location great.

Miinukset: When I arrived in my car there was no valet to greet us. Had to wait 5 minutes for someone to show up. Not a great first impression.

Plussat: We always love this hotel and always recommend to others and have been staying here over 14 years. There is a great variety of restaurants and close to everything with amazing staff and rooms

Miinukset: However, this stay wasn’t a good one due to lots of noise from construction that woke us extremely early in the morning approximately 6.30 am Also our shower didn’t have warm water resulting in calling reception to inform them. Nobody came to investigate this issue that after a couple of hours resolved itself. We will be making a complaint which is unfortunate as we’ve stayed here around fifteen times to twenty times so far and always gave it 100%

Plussat: We enjoy staying here as easy to get to various places in Auckland city. Very handy to waterfront and Queen St.

Plussat: Far exceeded the Accor group! Fast check in, fabulous room, exceptional staff.

Miinukset: Lifts were slow.

Plussat: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.

Miinukset: The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.

Plussat: Location Concierge Staff was Excellent - always finding great ideas for things for us to do.

Miinukset: Breakfast and meals on the property were OK - but I expected something better.

Plussat: Bed and shower

Miinukset: None

Plussat: Great location, generous rooms and friendly staff.

Miinukset: No complaints!

Plussat: The proximity to the city . The breakfast was also good value

Miinukset: Nothing bad

Plussat: Light airy rooms. Connecting doors great.

Miinukset: The sofa was too soft and the cushions disappeared into the base.

Miinukset: Noisy neighbours kept us awake until 2 in morning even though we phoned reception at 1

Plussat: The location is excellent. The airport shuttle bus is just downstairs. Around hotel, you can find almost everything you need-stores, restaurants, supermarkets, cafe, etc. The room has a good view for Auckland CBD. The room I stayed was really clean and comfortable. I think they are also environmental friendly because the rubbish bin inside the room is divined to WASTE and RECYCLE and they encourage you to take away the personal care products so that you can finish using them and recycle the containers.

Miinukset: Just one thing I was a bit unhappy about. I was staying with my friend so when I made the booking I chose a room with two single beds but after checking in we found there was a room with a double bed...

Plussat: Loved the accommodations and location!!

Miinukset: Had to go home!

Plussat: The location is very comfortable..close to all we need, i.e shopping area, bus stop for skybus, the main tour site.

Plussat: Great service, location and facilities.

Plussat: Location was great, rooms were very clean and comfortable and with the breakfast it made for a very enjoyable break in the city. I would definately stay here again.

Plussat: Great position to get around town and lovely size appartment.

Miinukset: Bed was too soft.

Plussat: Good downtown location. Nice size rooms. Say it again, SERVICE!

Miinukset: Nothing

Plussat: I like the staff, location, and cleaniless the most.

Plussat: Central location.

Plussat: Excellent central location. Stop #10 with SkyBus so each transfer from Auckland Airport to City Life Apartments in Queen Street. Close to eateries as Armano and Orletta which I highly recommend. Newly refurbished room which was well layed out and fresh looking.

Miinukset: Pressure of the shower was average - took a lot more time to remove shampoo/conditioner than with one that has more punch.

Plussat: Love the attentive staff, nothing was to much trouble. Really enjoyed the bath. Great food at Koa restaurant and tasty complementary pastries at reception and appreciated the room upgrade. Late check out was great too

Plussat: Central

Miinukset: Bit run down and needs overhaul in rooms

Plussat: Lovely room , spacious and well appointed . Pleasantly surprised .

Plussat: We were holidaying for our 10th wedding anniversary we had a room upgrade a bottle of wine and a dessert plate. Good customer service. Very friendly

Plussat: The location to central Auckland was great is to get around most things where in walking distance for the hotel.

Miinukset: Instead of giving us a double bed they just tried to push to single beds together. This made sleeping very uncomfortable as there was a hard lump in the middle of the bed.

Plussat: Staff was wonderful and so was room!

Plussat: Service is always great!

Miinukset: Room was really dissapointing - stained carpets, dated wooden joinery in areas, lamp lopsided, awkward room.

Plussat: Staff were great location was good and central

Miinukset: Noisy between room, poor linen with some holes and road works outside

Plussat: Great location. Excellent breakfast, but expensive.

Miinukset: The bed was the most hard uncomfortable bed I have ever tried to sleep on, each side of the mattress had a deep indent, It was like trying to sleep on a hard piece of wood, The middle of the bed was raised and hard, There was no way of sleeping next to your partner, Had sleepless nights Third morning woke to no hot water, Overall the stay was not enjoyable and very disappointing for the money paid for the accomadation

Plussat: The room was very comfortable.

Miinukset: The access to the hotel by road is very difficult given the road works on Albert Street. We should have been advised of this when we booked which we weren't, which made getting to the hotel difficult. Check in was slow with three staff standing there but only one able to check in. The other two guys just talked to each other. The Valet parking was a bit cumbersome, being offsite and taking some time to get your car back. The quality of this service was less than the cost of $50 charged!

Plussat: Dining/Bar staff gentleman was particularly good at his job (sorry cant remember his name) Totally spoiled us - peanuts, food samples and recommended the early dinner deal which suited us perfectly. Chose this Hotel for the great location, and for the pool and spa which were both excellent. All staff were generally very helpful.

Miinukset: Bathroom could do with an update but at the price we paid - not complaining as have paid more for less at other Hotels.

Plussat: Very modern and clean. Great breakfast and staff friendly.

Miinukset: Facilities got a sad face due to us staying on level 13 and Rydges had a private party on and i had to complain about the noise at 10pm as my child couldnt sleep, told curfew was 11pm but party didnt finish til 11.50pm. It was so loud we could hear every word being sung by band. If u are staying with children ask for floors below level 4.

Plussat: Great location easy to get to and the staff were great

Miinukset: Just looking at people in the apartment across the street but hey just close the curtains

Plussat: Was great. Was upgraded and offered complimentary drinks.

Plussat: I loved that it was close to the city, the ferry & all fun activities!

Miinukset: Bit too small

Plussat: Quality of Hotel was excellent

Miinukset: Water pressure in shower was poor Our tea coffee and milk was not replaced on day 2

Plussat: It was clean

Miinukset: Mini bar was expensive. No complimentary filter coffee

Plussat: The first room we were given smelled musty so we requested a room change. The staff were very efficient and moved us immediately.

Plussat: The location

Miinukset: the room was advertised as a superior King giving the impression it was going to be larger than expected. the billing was confusing , things were not explained properly, bought drinks Happy hour that with signs all over the bar still paid full price. In fairness we were refunded but still to see that. Had 10 dollars taken from 2 cards. the view outside our room was a wall,

Plussat: The hotel provides the best breakfast in Auckland. Location is great. Highly recommend that property.

Plussat: Hyvä sijainti

Miinukset: Huoneilman pölyinen ja jouduimme vaihtamaan huonompaan hyegenahdistuksen vuoksi.

Miinukset: We went to the buffet breakfast and there was hardly anything left. Very disappointed that we were not warned about this or the time.

Plussat: It was a great stay, beautiful and clean.

Miinukset: Nothing