Embassy Suites Jackson - North/Ridgeland

I was part of a group that stayed 3 nights at the Embassy Suites - Ridgeland. Out of four rooms only one thermostat worked properly. All four rooms were freezing...nice but cold! Thermostat was set at 67 and dropping. The first room had to have two space heaters, the second the thermostat had to be set at 90 and it took almost 8hrs to warm the room...but then we couldn't get the thermostat off 90 even though we dropped it all the way down to 60. We had to eventually turn the unit off. The 3rd room stayed cold! I see back in 2011 the same complaint was made over 3yrs later and the thermostat's are still not working properly!

Despite the cold and/or hot rooms. The staff was helpful and pleasant. The buffet breakfast was great and enjoyed by the entire group. The evening snacks each evening was also a nice treat. It would have been nice if the bar was placed in another area as the common sitting area for all was shared. Shopping (expensive) & restaurants near by. Fix the thermostat... as we enjoyed all the other features of the hotel.