Radisson Blu Daugava Hotel, Riga

Despite the fact that I had a terrible situation during my stay, I would like to say a big Thank You to Uldis Vanags (from the reception). I had to change the room - 3 times and he always helped and finally found the best room despite the fact that it was 01.00 am at night and during the check out served a good takeaway breakfast. Appreciated such help greatly.

After our checkin, as soon as I entered the room, I noticed that it was very dirty and old. In a few minutes I found an insect crawling on my leg in the bathroom - I was absolutely terrified, so had to change the room. But in the second room I found 3 the same insects, so after that I was given a normal new room on the 9th floor - finally without insect or anything like that. It’s the first time I see such rooms at Radisson.

Breakfast can be better and time to get it can be longer every day...

All the staff at the front desk and the servers at breakfast are excellent. The view facing the river is beautiful and it’s a great location to the public transportation. However there is way this is a legit 4 star hotel.

The location, staff and views from the room are great but the food is two star. The fruit is rarely fresh and the bacon is oven baked in clumps. They have no idea how to make omelettes. The room service food has been subpar the last two times. The key lime pie is box pie and so are the Belgian waffles! Plus the so-called prime burger was cooked from frozen, impossible to be real prime beef. The club sandwich had almost green tomatoes and a damn fried egg, which wasn’t described as such on the menu! The scrambled eggs are watery and there’s only one coffee machine for everyone to share at breakfast, unreal. The pool wasn’t heated enough again and I asked twice about the water temperatures. To enter the pool one must go through the men’s locker room which is damn stupid. I don’t want my four year old son to see naked men just to enjoy the pool! I kept his eyes covered, frigin pathetic. 22 cm cheese pizza was 15 euros, no thanks! There are small repairs needed on the doors is all three rooms I’ve stayed in at Blu Radisson. It’s unbelievable to charge such prices for the quality. The desk and restaurant staff are extremely nice and professional as are the cleaning staff. I will be speaking with Radisson about these issues.