Hotel Continental Rimini

Location and pool.

More 2 star than 4. Lots of reasons why would not stay again or recommend.

Location was good. But nearly impossible to find parking near the hotel.

Terrible experience at check-in. Gave me the wrong keys, my young son entered that room and there was an old lady getting undressed. Then they gave me another room, that was small uncomfortable and very old. It absolutely didn't met my expectations since it was different to what i saw on the photos. There was no bed for my kid (I booked room for 3 person). First they asked us to sleep all together on one double bed with the kid. The bed was covered with sand, and even after I asked to clean that at reception (and they said they will send maids), it wasn't done, so we were cleaning it by ourselves. Finally in the evening they found an extra bed, after they placed it in the room, room became so cluttered, so when you enter the room you can only lie on the bed. Breakfast was very poor, croissants and coffee were ok, but everything else absolutely didn't met my expectations. Overall too many bads for 4-star hotel – absolutely worst hotel experience ever. Even if you are not using the minibar, everyday the lady will come and check that.

I liked the new refurbished rooms, (bathrooms still old) just the room itself was refurbished. Really small balconies. The lifeguard from the pool was a pleasure to interact to, and my kids had great fun with him. Beach manager and all the staff from the beach were amazing, always smilling, and talking to their customers. Cleaner, was an italian lady, very modest and extremely polite, always smilling.

I didn’t like that staff in a 4 star hotel doesn’t speak english. This is unacceptable, once hiring as a front line, or receptionist they have to speak fluent english. I personally don’t speak italian, and it was very difficult to communicate to the staff. Blonde cleaners supervisor/manager was very rude, always with an unhappy face.