Riva del Garda hotellit lähellä La Rocca

Plussat: The hotel, itself, is beautiful, and the location couldn’t be any more perfect. The restaurants and wait staff were also wonderful.

Miinukset: This review is not about the hotel’s amenities, location or accommodations. They’re all top notch as you would expect in a hotel of this supposed caliber. The building is beautiful, the restaurants have amazing food. What makes a hotel truly 5 star though, is not the building, furniture, location, fixtures or food. . . it’s their people and how they treat you, how hospitable they are and how they make you feel when you’re there staying with them. And based on that sentiment being a defining factor of the HOSPITALITY Industry, this hotel doesn’t deserve it’s 5 stars nor the steep price one has to pay to not get that type of treatment. While at dinner on the first night, while nothing was actually stolen, my belongings were completely disturbed (i.e., clothing in closet moved, backpack rummaged through, jewelry hanging out of their boxes, purse removed and thrown on a hat in a separate bag), as if someone was clearly searching for something, perhaps cash or personal information; our passports and wallets were in the backpack. We had received turn-down service while we were at the restaurant downstairs, so we knew for fact that someone had entered the room. Shaken and upset, we reported the incident immediately, but the only person available to take our report at 11:00 at night was the porter. He assured us that management would address the issue with us the next morning. Disappointingly, no one approached us the next day, and we had to reach out again about the incident, subsequently being told that management wouldn’t be available until later that afternoon or evening. Unable to sleep the night prior because of what happened, and unable to enjoy our first full day in Lake Garda, we felt confined to our room, also concerned someone might try to do the same thing again. When we finally met with management, they informed us that the chambermaid was the only individual who entered electronically with the key card (besides my husband and I).

Plussat: Boutique design with solid five star resort style facilities and service. Service level is high year after year and will not disappoint. Consistency is hardest to achieve but is present here. If you are going to Riva, book without any doubts...

Miinukset: Outdoor pool area is nicer with plants this year, new posh furniture is however in order as well as a bit snappier F&B service.

Plussat: Divine divine divine! Like stepping into an Italian film. Style, glamour and warm reception.

Miinukset: Our bed was broken as there was a missing leg but we managed to sleep on it the first night without noticing. When we reported it, it was quickly fixed by maintenance. Also, we called for an ironing board to iron but that kept collapsing and was a bit broken.

Plussat: Everything was nice!

Plussat: Superb building mixing old and contemporary style, as well as the surrounding park. We had the Junior Suite Executive which is on the top floor with superb view on the lake and the mountains. The room was very beautiful in a contemporary design but however not very practical - see under :O( . Restaurants were very good as well as the breakfast. Well secured area with gates that could be opened with your room badge.

Miinukset: Unpractical room despite the very nice design: lighting overall very complicated, bathroom unpractical and too small shower, unpractical bathroom sink, no coffee in the room, air conditioning blowing cold air behind the curtains instead of in the room, too small bedside tables, impossible to close the bedside lamp except by pulling the plug, etc... No coffee in the room. No garage for the car. Since we had a junior suite we could park the car next to the reception but outside. Other guests had to walk +-100 meters with their luggage.

Plussat: Great spot! A few walking minutes to downtown. Great staff! Excellent rooms

Plussat: Excellent service, very comfortable room, delicious breakfast, exquisite degustazione menu at Il Re della Busa, perfect location for exploring Riva del Garda.

Miinukset: Pool area is good but could be better for hotel of this level and quality.

Plussat: Very calm and lovely venue

Miinukset: Nothing

Plussat: -Convenient location and a short scenic walk into town

Miinukset: -Dull room decor -Bathroom design is not so functional and shower was faulty -Inefficient check-in staff and overall did not feel like this was a 5 star hotel in terms of service

Plussat: Everything!

Miinukset: Nothing!

Plussat: Great location, nice pool and garden, great mattress.

Miinukset: ?

Plussat: The free bicycles were really nice.

Miinukset: The bed was really bad. It probably cost less than what I paid for one night in the suite! It's not only that it was too hard and the pillows were too soft, but it had bumps that felt bad and when my wife shifted, I could feel my mattress whole mattress wobbling. I get that the bed in normal rooms can be below average, but the suite bed should absolutely be upgraded.

Plussat: Everything

Miinukset: Nothing

Plussat: Loistava Hotelli kaikin puolin omaa rauhaa rakastaville=)

Plussat: Location is perfect, close to lake, supermarket, restaurants & shops. And the best Gelateria ever (Flora)! Breakfast is brilliant- wide selection of foods (hot & cold). Front desk staff, cleaners and the ladies at breakfast were lovely. Comfortable beds, good space (we were in a standard suite). The hotel surroundings are lovely with the trees and lawn. Garage parking is very convenient.

Miinukset: As we have small kids (8 months & 3 years) we felt a little sorry for our neighbours when our young ones had a ‘moment’ as I’m not sure the rooms are as soundproof as listed. We felt rather ‘not worthy’ and uncomfortable by a particular staff member from the breakfast room who continually looked at us disapprovingly and tutted when our baby would drop her spoon on the floor or our 3year old wanted to go look at the pond- I think he may have an opinion that children are to be seen but not heard. We would have preferred the pool to be ‘walk in’ accessible, which I thought it was as it stated ‘shallow end’ in the description (my mistake).

Plussat: Lovely hotel with excellent breakfast. Beautiful garden and pool. Stayed in superior room. Wonderful buffet and singer organised by hotel on Thursday s. Nice area to stay. 10 out of 10 for overall experience.

Plussat: Location was a short walk from the lake and only a ten minute walk into the main town. Good size swimming pool and great spa facilities. Decent selection at breakfast. Free bike hire and close to off road cycle route. Spacious room with modern bathroom. Rain shower was fantastic. Great views of the mountains and pool area from our balcony at the back of the hotel. Would recommend choosing a room facing the pool. Music night - opera singer then DJ. Fun dancing on the patio with other hotel guests.

Miinukset: Rooms aren’t sound proofed so could hear next doors bathroom and occasionally chairs being moved in an upstairs room. Not really an issue for us but could be if a sensitive sleeper.

Plussat: Excelent stuff...always kind and helpful. Good breakfast with plenty of variation even for longer stay. Nice garden creates discrete atmosphere in city crowded with tourists. Overal very nice hotel.

Miinukset: No big deal...handrail in bathroom was i bit losed, unusual electricity control in room.

Plussat: We loved the beautiful gardens, an oasis, perfect for relaxing and swimming in the lovely pool. Both bath robes & towels are provided in the room (even in our standard rooms) which we appreciated, especially for an early morning dip. The public areas are stylish and comfortable. The breakfast is extensive, enjoyed overlooking the gardens with the mountains as a backdrop. A great hotel in the modern end of Riva, but a lovely lakeside walk to the old centre. I wouldn't hesitate to recommend the Parc Hotel Flora.

Plussat: Breakfast is great, excellent choice and view to the garden. Parking garage is a bonus, safe and shadow. Rooms and cleanliness are great, service every day is top.

Miinukset: Wifi connection many times fails, even though there seems to be a router in the room.

Plussat: We stayed in the deluxe suite, and it was very comfortable. Spacious, large balcony, wonderful chromotherapy shower, nice toiletries. They have free garage parking under the hotel. You get a (lovely)mountain view from the balcony and some water (there are two hotels blocking the bulk of the water view). A good location if your main interest is the beach as it only takes a few minutes to get to using the hotel’s private path. The same path also leads to the old town on one side and the next town (1hr walk) on the other (hotel provides free bike use). If you are not a beach person, and your interest is cafes, shopping, restaurants, exploring laneways, people watching etc., then it is a 15 to 20 min walk to get to the old town (which is very beautiful). We used Trento as our base for the north of italy, but in hindsight would have used Riva del garda.

Miinukset: Having to boil your own egg for breakfast (but that appears to be the norm for hotels in the North).

Plussat: Hotelli oli kaiken kaikkiaan loistava! Huone ja näköala vuorille ja puutarhaan oli upea, sänky ja tyyny mukavat. Aamiainen oli runsas ja spa-osastossa oli mukava rentoutua. Ranta parinsadan metrin päässä ja Rivan keskusta 15 minuutin kävelymatkan päässä. Henkilökunta auttoi mielellään esim. bussi- ja juna-aikataulujen selvittelyssä.

Plussat: Best ever on Riva Garda. Near to the lake best location. Very nice and clean rooms, super breakfast and all other food options, nice inner pool outside and spa inside, very resonable spa prices. If weather goes wrong you always welcome in spa pool and baths.

Miinukset: I cant find a thing, maybe would like more spaces in car parking but still we got it just didn’t move the car over all vacation :) because it was full...

Plussat: The free breakfast, the spa include and the bed super comfy

Miinukset: Nothing, everything was perfect!

Plussat: The property is in the centre of Riva del Garda, set in a period building with modern extension. We really enjoyed the friendly and helpful service, particularly at breakfast. The breakfast was brilliant, plenty of variety and the standard is brilliant.

Miinukset: The room and bathroom facilities could be improved. I felt there was a need for a kettle and iron in the room and a better hair dryer in the bathroom.

Plussat: Very clean and comfortable room (attic) with plenty of space and large bathroom. Very nice spa facilities with indoor/outdoor pool including waiter service for drinks. Very close to the old town centre for plenty of restaurants and bars. Staff friendly and very comprehensive breakfast with it's own omelette chef.

Miinukset: Not that much parking, were sent to a free car park a short walk away which was not a problem but not secure. There are a few odd rules for the spa including not wearing swimming attire in the sauna and only cover with a towel - some men didn't even use the towel

Plussat: Lovely modern and very spacious suite in an excellent location. Breakfast was delicious and communal areas such as the pool were great.

Plussat: Excellent location with beautiful garden and pool. Al fresco breakfast was lovely

Plussat: New and clean room

Plussat: The staff were lovely, particularly at breakfast. Very attentive. The pool is great, although pool service was lacking, it was never busy. Location was absolutely perfect. A great place to explore from.

Miinukset: Enjoyed our room, although the shower was temperamental temperature-wise and no view as window was very high. Very loud mini-fridge.

Plussat: Super ambience throughout,fresh omelette at breakfast and staff very helpful

Miinukset: Drinks expensive

Plussat: Lovely hotel in a good location, good selection of foods for breakfast, staff very professional, would definitely stay again.

Plussat: Tyylikäs hotelli, siisti huone ja hyvä aamiainen.

Plussat: Hyvä aamiainen / hyvä sijainti / siisti huone ja hotelli.

Miinukset: Ei moitittavaa .

Plussat: Great location and loved the friendly staff. 4 hour free bike rental per day per guest but they had no problem letting me use for up to 6 hours. Pool so refreshing.

Miinukset: Not all breakfast dishes were hot.

Plussat: Location, cleanliness.

Miinukset: One of the night shift staff spoke VERY poor English. Parking is an issue, for such location and price they should think of something. I got a fine...when hotel's (paid) parking is full, and it is most of the time, hotel directs you to public parking which is also full most of the time.

Plussat: Aamupala erittäin kattava! Tuoreet sämpylät ja leivonnaiset! Miellyttävä henkilökunta! Erinomainen siisteyden taso!

Miinukset: Meistä patjat kovat mutta sehän on makuasia!

Plussat: Convenient location

Miinukset: Very clean, good view, tasty breakfast

Plussat: Fabulous breakfast, close to beach and nice little on-site pool.

Plussat: A really nice hotel. The room had a stunning view, staff was friendly, beakfast was good. Located close to the beach. About 20 min walk to the center of town, a nice walk along the beach.

Miinukset: The wifi was worthless. The bed was hard and uneaven.

Plussat: We were family of three. One three year old daughter. We absolutely loved this hotel. The staff is extremely helpful and very kind. Breakfast is probably the best that I have have had, ever in a hotel. Very good buffet to choose from and the coffee is very good. I had minor accident with my locker, it was out of battery, so I called the reception, and they immediately send staff to fix the problem. Brilliant service. they also have bicycle free of charge for 4 hours per day. They have special woman that is " fleet manager of the bicycles" and she was extremely helpful, and was ready to assist us to put babyseat on bike to have it ready. I loved that. The bar is good, and cocktail brilliant and beer is spot on. Swimming area is good. but the only criticism of the hotel is on the swimming pool. It was very gold and quite deep in both ends, therefore not very child approve, but still very good area, and always with a clean and fresh towel ready in start of the day. Location, location and location is 10/10. walk to the downtown, the port is about 12 minutes, but lovely walk. Highly recommend this hotel to everyone.

Miinukset: Like I said, the only criticism is the swimming area. deep pool and cold, other than that highly recommend.

Plussat: Most things

Miinukset: Road noise

Plussat: Relatively good location but need a bike to the city center. Free bikes are great. Service and hotel was flawless.

Miinukset: Pool was colder than the lake:)

Plussat: Modern and clean hotel positioned right on the waterfront with some rooms having a lake view. Great breakfast selection. Lovely pool.

Plussat: Allasalueesta iso plussa, vartioitu pysäköinti (10€/vrk), ystävällinen ja kielitaitoinen henkilökunta

Miinukset: Aamiaistarjoilussa puolet pöydistä oli varattu, kertakäyttöiset muovimukit oli pakattu vielä muovipusseihin, vaikkakin huoneessa oli tarjolla oikeita laseja.

Plussat: The staff was very friendly and helpfull. Breakfast was great, the hotel is very clean and the location was great.

Miinukset: The dinning room was not cool enough and there wasn't enough free parking at the front of the hotel.

Plussat: Despite being old and not updated compared to the pictures, it was very clean and had AC. Also the included breakfast was really good. Considering what else is around here for a similar price, MyLargo is way better if your trying to stay on budget. Great location, easy to walk anywhere you need.

Miinukset: The pictures did not accurately represent what to expect in terms of old-ness.

Plussat: great , helpful staff , comfortable clean and good location

Miinukset: the outside seating area is right because the busy petrol station and was offputting

Plussat: Staff was so friendly and very informative. Room was clean and spacious! Close to everything, all walking distance! Breakfast was good. Would recommend staying here!! Would stay there again! :D

Miinukset: The decor in the suite was a bit outdated.

Plussat: Avulias, ystävällinen henkilökunta. Loistava aamupala. Hyvä sijainti, ranta lyhyen kävelymatkan päässä, mahdollisuus polkupyörän vuokraamiseen.

Plussat: Very nice staff, perfect location, great breakfast!! And clean and big rooms.

Plussat: Toiveemme yläkerroksen huoneesta toteutettiin ja saatiinkin kattohuoneisto isolla terassilla. Edullinen, mutta erittäin siisti ja mukava hotelli hyvällä paikalla kävelymatkan päässä kaikesta. Pyöriä lainattavaksi, jos haluaa.

Plussat: Property was in a great location and was also located next to the best ice cream cafe! Our room had a balcony and had everything we needed available in the room. The buffet breakfast was good with lots of fresh fruit and choices as we are both vegetarian. The staff were very helpful with providing a map and recommended routes to walk and places to see. The hotel was a short walk into the centre of town but the staff recommended a beautiful lakeside walk and even provided us with a umbrella!!

Miinukset: I found the bed in the room very uncomfortable to sleep on due to being quite a firm mattress. The hotel was worn in some areas and needed abit of TLC. We spent most of the day out doing things so hotel was fine for what we needed

Plussat: friendly staff and close to the lake. Breakfast had everything we needed.

Miinukset: shabby bathroom interior really loud room to the street side close to a gas station and the main road trough the village

Plussat: Breakfast was really really good, points for that. Staff was really friendly and helpfull. Room was very clean and we were Lucky to have great balcony and view.

Plussat: Everything

Plussat: Friendly and helpfulstaff. Central location

Miinukset: Air conditioning didn't work and ceiling fan made load racket.