SpringHill Suites by Marriott Chicago O'Hare

Close to airport

Giant party raged until we left at 4 am making sleep nearly impossible and the hotel did nothing. There were dozens of people in and out of room and people making out in the halls.

It was mediocre

Horrible!!!!!!!!

The room was nice enough..beds were comfortable but the management staff needs a complete recourse in customer service

The staff was horrible.. We were booked for two nights three days..our first day in we returned to our room to find that our belongings had been went through an that outr money was missing.. We informed the manger on duty who stated that he was unable to help us or even willing to speak to us on the subject that we would have to call the police..to make a long story short..after a long 24hrs of phone calls to the police ..Marriott corporate and having to deal with another rude an unwilling to help manager the next morning.. It took calling hotels.com before we finally got some justice. Not once did this hotel offer their sympathy or any suggestion as to accommodate us better in the situation. They completely detatched an we just checked out. I strongly suggest that you remove this hotel from your list for the sake of your guest safety and privacy.