Marriott Chicago O'Hare

Excessive restaurant prices

Rooms were spacious and clean with excellent, quiet heating system.

Prices in restaurant and bar were excessive - very excessive. But hotel is not convenient to restaurants. Best to walk down the street to the large grocery and buy your own food - but no microwave or refrigerator.

We missed our connecting flight and had to stay ov

Close to airport, clean and a good buffet breakfast.

Great value but staff aren't up to par

Shuttle picks you up from O'Hare and takes you directly to the hotel; the shuttle picks up and leaves every 20 minutes. The room was very clean and comfortable. Breakfast was included and was excellent.

Staff weren't very professional, seemed disorganized and didn't strive to provide high customer service. This was most apparent at the front desk. We had 3 adults in the room which was stated on the reservation but only 2 breakfast vouchers. Rooms were difficult to navigate to, very confusing layout of hotel.