Makati hotellia

Plussat: It was clean and was pretty close to everything. The staff was very nice and helpful. The tub is great in the CR.

Miinukset: There are additional fees. I booked through kayak under the impression the room was going to be about 160 a night but it ended up being about 200 bucks a night after other fees. I also booked a king room but got a double queen room which made the stay a little bit less comfortable for my girlfriend and I.

Plussat: Excellent Staff

Miinukset: VAT and service charges for EVERYTHING!

Plussat: Great Rooms and facilities and most especially they have the greatest staffs!!! They indeed know how to put their customer first and attend to our needs with great execution. My family will definitely be back ! My daughters considers the place their second home.

Plussat: Everything excellent hotel , friendly staff and good room facility and food on room services. Will book the hotel for my next visit for sure.

Miinukset: Nothing

Plussat: Breakfast is fine, location is good

Miinukset: The description could be more specific, booked two double bed tho, and we expect the bed to be big. But they are just both single bed. Photo makes the bed look much larger than single bed. Kinda misleading people while booking. But the comfort of the room compensate the single bed. So we didn’t complain much. Overall is a good hotel

Plussat: Everything

Plussat: Very good location. Near the malls & shops.

Plussat: Staff always go the extra mile. Very Nice and accommodating.

Plussat: The place is clean , staff are friendly and accommodating, true Filipino hospitality.

Miinukset: Just the glitch with the television cable.

Plussat: Excellent location, very comfy bed and linen, excellent shower

Miinukset: Breakfast buffet, while very nice, is somewhat poor compared to similar class hotels nearby.

Plussat: Breakfast was great ! and location is strategic for shoppers! Bed linen was so comfy! Disappointed though for the tv was audibly annoying! Called for assistance re this but IT was sent and did not solve the matter.

Miinukset: Breakfast was great ! and location is strategic for shoppers! Disappointed though for the tv was audibly annoying! Called for assistance re this but IT was sent and did not solve the matter.

Plussat: Everything was nice what i like the most is the room for the price was so good. We got luxurious room and has too much space. Large rooms

Miinukset: Nothing

Plussat: Location was decent.

Miinukset: This place needs a big makeover. Very old building and it feels like a Hilton garden inn from 1976. Wouldn't stay here again.

Plussat: Location just in the center accessible with everything beautiful service start from we step in the lobby, staff was so smiling and always greet us, the afternoon tea arrangement you really feel special. we would surely be back.

Plussat: Lovely stay, nice views, well equipped suites

Plussat: Every thing

Miinukset: Nothing

Plussat: Everything about it. It is spotless clean and the staff is friendly. The prices are reasonable.

Miinukset: Nothing. Everything about this facility is just perfect, it is amazing.

Plussat: Its good to stay in Raffles Residence cuz you have an option to cook your own food and its really easy access to everything that you need...

Plussat: It’s location was within walking distance to the malls and restaurants. The place was well maintained and the staff were welcoming and very friendly.

Plussat: Everything was excellent, also the location and the staff was very helpful, as for the food in the restaurant was of different cosen which make you feel that what you prefer is available especially for breakfast

Miinukset: None

Plussat: The food was very good and it can be excellent by adding more varieties to satisfy the max. numbers of the hotel guests, I enjoyed a lot and the staff was a very friendly and good image to the hotel and supporting.

Miinukset: The hotel was very good and it can be excellent by reducing the rate a little bit to satisfy the max. numbers of the hotel guests, I enjoyed a lot and the staff was a very friendly and good image to the hotel and supporting.

Plussat: Absolutely fantastic

Miinukset: Absolutely nothing

Plussat: First and foremost: the staff there are what make your stay. They’re exceptionally friendly, professional, and very attentive to your needs. In particular, Marlie, Tristan from concierge and Jelly from the spa were wonderful. Room and amenities are generally great too - although pool is a bit small for those who like to swim as a workout!

Plussat: it's a great experience, best part to this is the one of the best hotels i stay in my last 10 years of travel in middle of City area, i highly recommend for who want to stay in Manila

Miinukset: noting in this hotel that i will critic

Plussat: everything's.

Plussat: I like ambience, the concierge is very attentive and very accommodating. Staffs are properly groom and respectful.

Miinukset: Parking attendants needs customer service training.

Plussat: I loved the location, the entrance and the large room. There was a handy master control panel on the nightstand that allowed me to control all of the lights, air conditioner etc... all without getting out of bed. The bed was probably one of the most comfortable beds I have EVER slept in. It was pure heaven!

Miinukset: I booked through booking.com in the morning and when I got there they did not have my booking. This slowed down the check in process and it ended up taking me 20 minutes to get my room key. Also, I found the office desk in the room to be poorly placed - it took up too much valuable space in the bedroom.

Plussat: We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.

Plussat: service. locations

Miinukset: technicalities about the discount with fairmont gold. Cash transaction were not valid for discounts

Plussat: The staff are so friendly, location is superb and valued for money. I would stay at Fairmont again.

Miinukset: N/A

Plussat: Only location

Miinukset: Not clean

Plussat: Beautiful hotel and great amenities. The best part of the hotel is the people there! Amazing staff that’s so accommodating, friendly, and always greet you with a smile. They were super helpful when I had questions navigating the area, arranging transposition, and making sure my stay was pleasant.

Miinukset: Difficult to initially find the driveway/entrance when traveling there for the first time from the airport (I had to take a taxi since I missed the hotel counter at the airport.)

Plussat: I liked the location. Very near all the malls in Makati

Miinukset: The smell of the room due to rainy season in Philippines

Plussat: Everything is perfect, helpful employees

Miinukset: Nothing to mention

Plussat: I know the Hotel and have been visiting many times. I just like this hotel !

Miinukset: nothing to complain

Plussat: The location is absolutely perfect for the shopping and restaurant are of Greenbelt

Miinukset: The hotel is quite expensive for Philippines

Plussat: Room upgradede with the same rate. Breakfast and convenience to all amenities

Miinukset: None

Plussat: Friendly and professional staff, especially in the Executive Lounge. Good security. Quality buffet type foods outstanding though pricey.

Miinukset: Children running around in the Executive Lounge should be supervised or perhaps not allowed. Especially weekends can be a “zoo”, eliminating the purpose for which it is intended. The hotel stopped some months ago with the “turn-down” service evenings. Cost cutting?

Plussat: Convenience w

Miinukset: Wi-fi is weak

Plussat: All thinks from staff and facilities

Miinukset: Nothing

Plussat: we reserved the club room with access to lounge facilities because of the extras (afternoon tea, cocktails and free flowing coffee/soft drinks, and more relax lounge facilities). we were pleasantly surprised with the excellent service from the staff not only in the club room lounge area but even from the security/front desk staff down to the housekeeping/maintenance and pool/gym staff. we liked the no frills and go getter attitude of all the hotel staff. You really know that they aimed to please the guest. And for me and the wife who annually do this hotel stay-cation celebration (sweethearts anniversary, this was our 39th), we really wanted to experience that pampering and relaxed service. We got this in loads and more from New World Makati. Added positives were the nice bathroom amenities (very nice bathrobes ---my wife wanted to take it home!! because they were so plush and comfy), the gym facilities were modern and spacious including a very spanky nice and clean separate locker/shower rooms. It was really superb by our experience and standards that we have gotten used to with other 5-star hotels here and abroad.

Miinukset: we felt that the food at the cafe lounge (at least for me) was a little bit a downer because of the limited selection and even the quality of the food. Not that the food was bad but just too limited (particularly the meat and japanese section). the price for their dinner buffet, though, was competitive. We also felt that the ambiance of the cafe lounge (we went for dinner with the family) was a little bit dour and too dim and therefore lacked a certain oomph and liveliness to the atmosphere and therefore not as conducive to dining. I felt that a little more lighting specially in the food selection area would have probably livened the visual attraction of the meals/food presented.

Plussat: Set in the heart of the City the it was a perfect Oasis to return to at the end of each day.

Miinukset: No hotel vehicle was available for a airport transfer but was offered a very over priced hotel car.

Plussat: Will definitely come back

Miinukset: Nothing ! Close to perfection made my stay comfortable

Plussat: Great staff, large clean room and great location!

Plussat: Hyvä sijainti, josta lyhyt matka Greenbeltin alueelle. Siisti ja riittävän edustava. Mukava ulkoterassi, jossa hyvä palvelu. Hyvä aamiainen.

Miinukset: Huoneet ehkä nähneet parhaat päivänsä, mutta ne kyllä toimivat.

Plussat: Everything

Miinukset: The staff didn't tell me or inform me that she will hold 200$ from my credit card, and that pissed me of because I don't like to pay the insurance by my credit card I used to pay it cash

Plussat: Well cleaned and location was great. Staff were all accommodating and understanding. Also the housekeeping

Miinukset: The old towels, they should provide not so used towels

Plussat: This is my secod time staying in Aruga and it always meets my expectation. Staff are super friendly and always ready to assist the guest. Best location

Plussat: Excellent customer service. Room is spacious. Washing machine & dryer a plus.

Miinukset: Hallway in the fourth floor smelled like cigarette. Bed mattress in 409 needs to be replaced. Mattress was not good. Coil springs in the mattress/ foam support not that good any longer..

Plussat: The staff were very attentive. Kent, the housekeeping assigned to us, was prompt at addressing our needs and the reception personnel were very courteous too. They all seem trained to make guests feel extra special. Aruga is true to its name.

Miinukset: The layout of the suite can be improved. We used the washer and dryer, which were right in front of the stove. Our clothes ended up smelling like the kitchen. A minor inconvenience nonetheless.

Plussat: location and comfortable bed

Plussat: Bed are soft and comfortable. The pool is clean and it was relaxing. The staff are nice.

Miinukset: Loud noise from the vehicles outside.

Plussat: Access to mall

Miinukset: The room was out of proportion and smaller than shown, was badly laid out Worst breakfast buffet ever seen

Plussat: Great location, excellent facilities, friendly staff

Miinukset: Nothing

Plussat: Great location, very friendly and helpful staff

Plussat: The location is excellent, very helpful staffs and nice breakfast. The tunnel access to the Power Plant mall is a plus. The one bedroom suite has everything to make one feel at home - nice kitchen and laundry appliances.

Plussat: Good location, friendly and helpful staff, decent size room. I’d stay here again without hesitation.

Plussat: The location was excellent so I could walk to my customer, and ok distance from airport. I very much appreciated the security man with the security dog at the front door protecting us at the hotel! The foyer staff were extremely helpful with coordinating all arriving taxi's/grab's/ubers arriving, as well as covering us with an umbrella when it was raining and helping us with luggage - very well done! Check in staff were wonderful. I loved the pool on level 9. My room 3104 was excellent - ironing board and iron present are very useful for my business suit. Good cupboard space. Fridge was useful. Bed very comfy and shower nice and hot. The Wi-Fi was extremely good, happily Facetime with my family in Australia. Cleaning staff were very kind and helpful and always ensured I had some more water bottles - thankyou! I hope that any trip to Manila I hope to always stay here. Breakfast was excellent - I had the fresh fruit the first day, ham and cheese omelette the next 2 days. The wakeup reminder call was on time.

Miinukset: I actually liked pretty much everything! I was extremely happy with my stay, was the best hotel experience I've had in a while. Very tiny minor issues: I had a little trouble with the powerpoint at the desk when plugging in the iron, plug wouldn't stay in (room 3104), however plugged it into kitchen powerpoint instead. When it rains, sometimes one of the tv channels would show no signal? I didn't get to see the end of a movie but I ended up watching Australian ABC news on channel 33 instead.

Plussat: Everything is perfect

Miinukset: Breakfast options

Plussat: Staff is well manner

Miinukset: Hot water supply for shower is very inconsistent Showers facilities can be better

Plussat: breakfast was not great...

Miinukset: the taste was not good - mostly tasteless :(

Plussat: Nice clean and well located

Plussat: Very comfortable

Plussat: Very clean friendly staff

Miinukset: The location of the hotel at the beach but you will need to walk for the hotel on the beach with your bags since there’s no way for the taxi.

Plussat: Front desk staff were really nice and quick to respond. I was given an upgrade, which was fantastic. The 1br suite I got was spacious, clean and had everything I needed. It was very close to many other dining choices and convenient stores.

Plussat: Great hospitality from the security till the house keeping , You will like your home

Miinukset: Can have a additional restaurant

Plussat: very good but need to update more.

Miinukset: the bed and room are very nice

Plussat: The pool was huge, so even if there were a lot of people, it didn't feel crowded. Nice brand of toiletries.

Plussat: Great location. Nice apartment

Plussat: The rooms, felt like home, had all the comforts of home! Security has improved a lot from 5 tears ago. Family friendly. So close to everything. Staff are very friendly & accomodating

Miinukset: More variety on Breakfast buffet

Plussat: Every thing

Miinukset: The new roles for smoking

Plussat: The folks at the Ascott were super friendly, from the front door, to check in on the 6th floor, the restaurant was very good, staff attending to the room all were outstanding. Have been coming to PI for 10 years 20 plus trips. 1st stays were at New World, last 6 years have been at the Dusit...price/value was better in comparison than both of those hotels...we were in the old wing, rooms were spacious, we did check out the newly remodeled wing and it is newer for sure...the location next to Glorietta was great and only a 12 minute walk thru the mall to get to the Greenbelt Mall and theaters. We will be staying at the Ascott from now on. PS loved the pool area and the Jacuzzi

Miinukset: There was nothing to complain about at all

Plussat: Very clean and comfortable beds! Near to everything!

Plussat: I appreciate the help of the reception people as well as the efforts of the guest relations.

Miinukset: The STAFF esp at the restaurants. They're busy talking to each other and seem too comfortable they let people going in and out without proper greetings. Their personal stories are within hearing distance and they kept on laughing. They are not mindful about the needs of the guests for small items like utensils, etc. The food is just average and there's a water leak in their ceiling AC during that time. A short stay could have been more memorable with the AUTHENTIC HOSPITALITY and FRIENDLINESS from the staff. I was not pleased how they would treat guests and not even show them to their tables (not even bother opening the door to the poolside) when one South Asian guest came in and preferred to stay outside... the table wasn't even cleaned properly and nobody even cared. ASCOTT... sorry but you need to improve on this. I like that the hotel is conveniently located near Glorietta. Thanks for the upgrade but i cant simply overlook that early morning experience.

Plussat: Breakfast buffet ... not so many choices

Miinukset: Food

Plussat: Just the location. Bed and pillow are still ok

Miinukset: Stink sofa, when I say stink. It’s really really stink. I think they never clean the sofa, is like cockroach smell and we lie on the sofa for 10min.. the smell is all over our body. Really stink. Same goes to the toilet. The left the towel hanging in bathroom. And stink af.. really stink. We know chances of canceling the 8 nights stay is real low, because I already paid. So we just try to get used to it. Definitely not gonna visit again. Price doesn’t matched with the quality at all. Ascott should have look into these problems l.

Plussat: Melko nopean taksimatkan päässä lentokentältä. Todella isot ja siistit huoneistot, jossa täysi keittiö, pesukone yms. Aamupala oli monipuolinen, palvelu hotellissa kaikkinensa loistavaa. Rauhallinen, pienehkö uima-allas ja erinomainen kuntosali.

Miinukset: 2 makuuhuoneen huoneistossa olisi voinut olla toisessa 1 parisänky ja toisessa huoneessa 2 erillistä sänkyä. Molemmissa oli isot parisängyt. Lentokenttäkuljetusta ei tullessa oltu järjestetty, viesti Booking.com kautta ei ollut mennyt perille.

Plussat: Aside from it’s perfect location and value for money, we would like to commend the staff on duty during our stay. From the courteous guards, cheerful people from the restaurant and very attentive nurses and pool people when my little daughter had a minor accident near the pool area. I also would like to comment MJ from the front desk who accommodated all our requests and more. So nice to stay in your property and our family had a really great time. Good job everyone!

Plussat: close to everything- restaurants, shopping malls, etc. Staff are efficient and

Plussat: Good location. Good breakfast. nice and clean room.

Miinukset: I don't like the laundry charge..It's way expensive.

Plussat: being right next to buffalo wild wings and the glorietta mall

Miinukset: the massage place was a bit uncomfortable honestly

Plussat: The hotel was nice and everything was practical, very business like. Much more my style than the Mandarin Oriental.

Plussat: Great room, friendly staff and great location.

Miinukset: Nothing, was perfect like always.

Plussat: Friendly and accommodating staff.

Miinukset: Nothing.

Plussat: Staff very accommodating

Miinukset: Well the pillow smells some one already used

Plussat: Security, the kindness of the stuff and the caring of stuff

Miinukset: The TV in my room was totally out of order without signal, too tired to request to fix or change the room.

Miinukset: Sauna facility not up to par. Old towels. No grooming kits.

Plussat: Amazing people service

Miinukset: No comments

Plussat: Very professional and helpful staff

Plussat: Location, staff, service, buffet, spacious room

Miinukset: I would like to see more security around the elevator area ... And a better trained hotel car service ...

Plussat: Bed always bigger than other hotels it’s not a normal king but bigger ! Looove sleeping in the Shangrila makati always !!!

Miinukset: Business class lounge food cocktail menu could use some improvement

Plussat: I LIKE THE STAFF PROFESSIONALISM. PLS RAISE THEIR SALARY FOR EXCELLENT SERVICE.

Miinukset: I WAS NOT SATISFIED WITH THE HOTEL PATRONS OR GUEST. IM NOT FOND OF HOTEL GUEST WHO JUDGE OTHER GUESTS GUEST.

Plussat: Outstanding breakfast selections and quality. Staff most helpful and very professional.

Miinukset: N/A

Plussat: the buffet and the gym facilities

Miinukset: none

Plussat: Todella upea hotelli, musiikkitarjonta oli loistavaa ja aamupala todella runsas. Sijainti täydellinen.

Plussat: The staff are nice and friendly....the place are clean

Miinukset: I don't like The price

Plussat: The swimming pool is good.

Plussat: Location great , food fantastic , my whole stay was fantastic , staff were amazing , hotel was amazing , one of the best stays in hotel I have ever had ,

Miinukset: nothing , wish I could have stayed longer ,

Plussat: Food

Miinukset: Old hotel

Plussat: More seating in lobby to many people standing around inside waiting for there ride it would be much better to have those people lounging while they wait

Plussat: all service personnels were accomodating

Plussat: Location. At the heart of Makate, very close to the Ayala Museum and shopping.

Miinukset: The windows of our bedroom and living room opened only to a window well with very little daytime natural light. I'd suggest anyone reserving with them ask if they have a real window or not.

Plussat: The interiors. The complimentary drink & foot massage. The location.

Miinukset: Food could be better

Plussat: Everything

Plussat: Great staff, clean and bright room. Good wi-fi.

Miinukset: Better quality bath towels.

Plussat: Besides being a great hotel, with spacious rooms, well situated and efficient and friendly staff, in all my travels I've never ever had such fast check in service. Excellent

Plussat: Good location. Friendly staff. Very close to the airport and the metro station.

Plussat: The location and the comfortable rooms

Miinukset: F&B service staff were not very attentive

Plussat: Clean, amazing staff, great food from kitchen. Perfect travel for shopping and other night time activities.

Miinukset: No pool

Plussat: The cleanliness

Plussat: From the time I checked in, the lady from Front Desk, Dianne, was very accommodating. She assisted me really well and explained everything clearly. As well as the gentleman who assisted me from the front desk when I checked out. Staff are very friendly and accommodating. Rate is not so expensive too. Clean and nice rooms. All in all, my family and I enjoyed our stay at this hotel. Keep it up!

Plussat: I always stay here - probably my 6th or 7th time in 2 years. The front desk and bell staff are the best as well as the team in the dining room and rooftop restaurant. Room has always been tidy and clean. Price is really good for the level of quality.

Miinukset: Elevators take long sometimes. Taxi/Car drop off is on the street which gets chaotic sometimes. Car traffic at this particular intersection is insane. Still though, a really good hotel and totally worth it!

Plussat: One of the better value hotels in Makati. Consistently good service.Loction and facilities are excellent

Plussat: Overall everything was excellent from the amenities to the helpful and professional conduct of the staff. The spa treatments and firefly roof deck. Awesome!

Miinukset: I liked everything!

Plussat: roof top restaurant is fantastic the welcome at arrival and depart

Plussat: Everything was good

Miinukset: The location nice but in the middle of the crowd so it takes long time to get grab

Plussat: Friendly and attentive staff

Miinukset: The view from the room (1917l) was mainly of a concrete wall. Should have been warned or received a discount

Plussat: Extremely friendly personnel, very comfortable rooms, the location is amazing, the view from the rooftop is breathtaking... great experience!!!

Plussat: Nice clean newer hotel!

Miinukset: Like most hotels in Manila Area , they are starting to charge a premium like they are New York or Paris ect! It's still the Philippines but poeple are coming and paying these prices so I really can't blame them! I just don't see it, coming here the last 15yrs! the traffic is impossible, so plan on walking!

Plussat: Food is good and quiet

Miinukset: Room service is bad

Plussat: Its nearby everything

Miinukset: When i book a grab they go to another hotel name city garden

Plussat: Sekä buffet-illallinen että aamiais-buffet erinomaiset

Miinukset: Huoneen TV ei toiminut Saapuessamme jouduimme odottamaan huoneen vapautumista, kuten muutamat muutkin matkailijat

Plussat: Everything

Miinukset: Nothing

Plussat: The location was very close to the cits centre.

Miinukset: The people working there are friendly and full of smile.

Plussat: the staff are very accomodating. feels like home

Plussat: Big rooms

Miinukset: Nothing

Plussat: Large room, clean and comfortable. Location is good, walking distance from the Makati shopping malls. Very kind staff.

Miinukset: The water from the sink is not drinkable, and they charge for small water bottles, which is inconvenient.

Plussat: Superb customer service and cozy rooms

Miinukset: Slow flushing of the toilets

Plussat: Friendly staff and good manner

Miinukset: Not easy to find exact location

Plussat: Amenities, location and the room was big.

Miinukset: None

Plussat: The place were very spacious and clean as always

Plussat: Everything

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Everything is very good

Miinukset: Very good

Miinukset: Bed great

Plussat: Staff wonderful. Location great for shoppers. Breakfast awesome.

Plussat: Great location. Nice room. Beautiful lonby. Professional staff

Miinukset: I specifically requested twin (2 beds) but at first given double (king/queen). I had to go back to registration to correct the mistakw. It was resolved quickly. The breakfast buffet was surprisingly poorer than expected.

Plussat: Variety of food for breakfast

Miinukset: Nothing

Plussat: Location this time reception improve than before food poor

Miinukset: Location

Plussat: The staffs are very friendly and helpful!!

Miinukset: Nothing!!

Plussat: The nice smell in the lobby

Plussat: Fast check in and check out

Miinukset: Ambience is nice , good breakfast, excellent location

Plussat: Loistava ja monipuolinen aamiaisbuffet, hyvä sijainti Makatin alueella, vieressä kaikki kauppakeskukset. Hotelli tasokas, siisti, viihtyisä, kiva uima-allasalue.

Plussat: Convenient. Near airport. Courtesy staff. Big bed. Complimentary water.

Miinukset: Weak shower. Bell labels words too small. Printing cost too high. Stale air and smelly lift area n sometimes room.

Plussat: Location

Miinukset: Beds and rooms are small. Bellboys are a bit slow to assist

Plussat: The cleanliness of the hotel and room. The service they provided making you feel right at home. The location was perfect for me and what I wanted to do.

Miinukset: The card key not working then having to go to the ftont desk to get a new one.

Plussat: Location and clean

Miinukset: Nothing

Plussat: Breakfast was very good value. Staff is very flexible and helpful.

Miinukset: Finish renovation and open rooms being worked on.

Plussat: The location is about the only good thing about this hotel.

Miinukset: The rooms are very dated. Scrached and broken wooden flooring. Smells of mildew. The bathroom is horrible, the shower doesnt have a door, no pressure, and no hot water whatsoever (they say to turn the handle the other way after 60 seconds to let the hot water heater 'kick in'....it never did). Toilet is horribly small, seems like it has been replaced many times because I can see the old toilets markings on the floor.

Plussat: The room was a good size and the bed was very comfortable. The room was very clean. They have a ceiling fan as well as Air-con. The in room laptop safe was good and secure. The staff and the owner were very nice. Wi-Fi worked very well in the room. location is good for the 'nightlife' area. Was very close to bars and restaurants but the room was very quiet. I would stay again.

Miinukset: The room was a little bit dark and the walls appeared to be a bit thin. They don't have any bidets (spray gun in toilet) which is a little unusual for South East Asia - not the end of the world though

Plussat: The staff and owner were thoughtful and very accommodating. They were quick to act upon any and all of our request. The place is near a lot of clubs so it is good for those who like to party.

Plussat: Excellent breakfast. Location can be "gritty" but OK for my taste.

Miinukset: Complete construction tasks within hotel.

Plussat: The accomodating staff

Miinukset: It felt like no one was staying that much at this season and it needed some minor advancements in the place to make it the best place ever

Plussat: 1. The rooms are very clean. 2. Aircond and shower power full. 3. Bed mattress super soft and clean.

Miinukset: Great location with reasonable price.

Plussat: Very spacious and clean room. Very friendly and helpful staff. Other reviews complain about the street noise, but the hotel provides noise cancelling curtains, that - in my experience at least - totally neutralize the noise from the street.

Miinukset: The location is very central, however it is a red light district. It is safe and the prostitutes are not terribly aggressive, but it is nonetheless unpleasant to be around. This is hardly the fault of the hotel tho.

Plussat: the rooms are very big & bright. you have a ceiling fan and aircon & the whole building is very beautiful. there's body wash, shampoo and soap provided and you have a little fridge. in general it's a very nice place to stay when you're in manila. would come back definitely.

Miinukset: it's a very noisy street just by the hotel but you can ask for special curtains if you're a light sleeper & they didn't provide drinking water every day.. there's also no coffee or tea provided even though there's a water heater.