Makati hotellia

Plussat: great place

Miinukset: nothing

Plussat: Location just in the center accessible with everything beautiful service start from we step in the lobby, staff was so smiling and always greet us, the afternoon tea arrangement you really feel special. we would surely be back.

Plussat: The staff and hotel location are fantastic.

Miinukset: The shower water pressure is not strong enough. Actually it is weak.

Plussat: Lovely stay, nice views, well equipped suites

Plussat: Every thing

Miinukset: Nothing

Plussat: Everything about it. It is spotless clean and the staff is friendly. The prices are reasonable.

Miinukset: Nothing. Everything about this facility is just perfect, it is amazing.

Plussat: It’s location was within walking distance to the malls and restaurants. The place was well maintained and the staff were welcoming and very friendly.

Plussat: Absolutely fantastic

Miinukset: Absolutely nothing

Plussat: Everything was pleasurable!!! Keep it up guys!!!

Miinukset: The room did not appear to be ready. some items were missing. it also appeared as though the room hadn't been cleaned for quite some time

Plussat: Everything.

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Overall excellent hotel room and staff ,

Miinukset: Did not like the outrageous cost of Hotel car to and from the Airport. I realize that pressure to make profit however,this is daylight robbery. The other issue is service charge which I also find outrageous it's a hidden way to put room cost up. While the hotel is really nice , staff are good and I'm fortunate to have a reasonably good expense budget i would not use the hotel again for these reasons! . The ordinary room cost for one night including the airport pick up and three room snacks was almost php20,000 which is 300plus British pounds . Maybe it's me but from advertised 110 BP and of course the usual taxes with the few extras I had I found it felt not really fair value for money.. Guess its life today...

Plussat: Great property

Miinukset: Nothing

Plussat: The impeccable service, polite & helpful staff, most specially the Front desk. The high quality of food at the breakfast buffet (Spectrum) . Location, location, location, it's just 3 minutes walk from Landmark mall and Greenbelt. The lovely service at Willow Spa and fitness center, The nice pool. Yummy macarons at Cafe macaron. Love everything about Fairmont Makati. My new favorite hotel in Makati.

Miinukset: Nothing

Plussat: The hotel is fantastic. Big rooms, comfortable beds, complete toiletries. Location was prime for shopping, eating and catching movies. Pool looked enticing but it was a stormy weekend so we didn't take a dip. Great place for a staycation.

Miinukset: Had a problem with a staff member who answered my call regarding the need to show up with my credit card which I used to book for my friends. They were checking in a day early. He told them an hour before I called that it was ok for me to just show the card when I check in on the second day. When I called, he told me I had to show up with the card on the day my friends check in. He told me he had spoken to my friends earlier but still gave me different instructions which led to a wasted trip. When I arrived on the first day, the lady at the counter said that it was noted in their systems that I only needed to show the card on the second day. It only takes one person to potentially destroy a vacation. Good thing everyone else at the Fairmont was professional and courteous.

Plussat: Good location

Miinukset: Na

Plussat: Bed

Miinukset: No loyalty points when booking via booking. Com

Plussat: We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.

Plussat: THE STAFF ARE AMAZING AND TRULY HELPFUL AND NICE!!! Highly recommend!

Plussat: 10 out of 10 ... and best 5 star Hotel in Manila .... and I tried most of them

Miinukset: can,t name anything .... expect that it rained Gr

Plussat: Beautiful hotel and great amenities. The best part of the hotel is the people there! Amazing staff that’s so accommodating, friendly, and always greet you with a smile. They were super helpful when I had questions navigating the area, arranging transposition, and making sure my stay was pleasant.

Miinukset: Difficult to initially find the driveway/entrance when traveling there for the first time from the airport (I had to take a taxi since I missed the hotel counter at the airport.)

Plussat: It was clean and was pretty close to everything. The staff was very nice and helpful. The tub is great in the CR.

Miinukset: There are additional fees. I booked through kayak under the impression the room was going to be about 160 a night but it ended up being about 200 bucks a night after other fees. I also booked a king room but got a double queen room which made the stay a little bit less comfortable for my girlfriend and I.

Plussat: Excellent Staff

Miinukset: VAT and service charges for EVERYTHING!

Plussat: Very nice hotel I will come back again

Miinukset: Nothing

Plussat: Great pool, gym and restaurants. Room was very comfortable, nice bed and couch. Food and beverage options were very good. The room service was good, and fairly priced. Staff were helpful booking grab cars for me. Handy to hotel to see the sites of Makati.

Miinukset: The TV was digital, and seemed to stop and download every now and again. It was also difficult to change for one channel to the next. No food or beverage at the pool until after 1pm.

Plussat: I like the location, near to the mall and supermarket. It’s easy to do shopping

Miinukset: Some of their equipment is not working; kettle, dish washer, microwave remote for tv and their towel is not so clean. Specially the pool is closed while we our staying

Plussat: Great location! Very short walk to Glorietta and Greenbelt malls. Underpass was clean and safe. All associates doing their best to make all guests comfortable and pampered.

Plussat: A fantastic hotel! The staff could not do enough for us. We were updated to a king suite and we were delighted with the room! The bed was very comfortable with a very large bathroom. The food in the hotel was very good.

Miinukset: Nothing !

Plussat: The beds were comfortable

Miinukset: The breakfast

Plussat: Very pleasant accommodation and staffs are very welcoming and accommodating specially Rhynee James - housekeeping Nino Onin Loisa from front desk at breakfast Harbie The front desk receptionist when I’ve checked in and the other guy that was with these ladies on that day.

Miinukset: Just the washer and dryer, the dryer in particular are not drying our clothes properly.

Plussat: It was very convenient, safe, and the staff were kind and helpful. The pool was awesome! If we go to the Philippines again, we will stay here!

Miinukset: None, all was good.

Plussat: The scenery and the ambiance

Miinukset: Nothing

Miinukset: Breakfast buffet very limited choices

Miinukset: Convenience

Plussat: Location

Miinukset: Staff was not coordinated and did not read notes - left hand not talking to right hand.

Plussat: Aside from the cleanliness and the amenities, what struck me was the staff and crew of the hotel. Very friendly. Very service-oriented. They made our stay memorable. The location was excellent!

Plussat: Excellent hotel and location

Plussat: Convenience w

Miinukset: Wi-fi is weak

Plussat: Everything was absolutely superb - will come back definitely !

Plussat: Good location 20mins (with traffic) from airport. Beautiful interior. Great facilities. Good bars and restaurants in the area. But the best thing was the staff. Super friendly and helpful. Eg charging my phone when I forgot my charger. Genuinely wanted me to have the best and most comfortable stay possible. Full recommend.

Miinukset: Nothing

Plussat: Top Makati hotel. A bit older but still excellent condition. Rooms are very nice and staff were excellent. Worth considering the club option. Nice food, good view and great service.

Plussat: Close proximity to restaurants & shoppinh

Plussat: the breakfast is ok

Miinukset: the variety of the food

Plussat: Hyvä sijainti, josta lyhyt matka Greenbeltin alueelle. Siisti ja riittävän edustava. Mukava ulkoterassi, jossa hyvä palvelu. Hyvä aamiainen.

Miinukset: Huoneet ehkä nähneet parhaat päivänsä, mutta ne kyllä toimivat.

Plussat: Location

Plussat: Excellent place for staycation!

Plussat: Location and service

Miinukset: Restaurant

Plussat: Convenient to stores and restaurants Clean, modern, swift service with a smile

Plussat: The staff are very helpful and very kind. The location is al very good. The mall is very near, you can buy anything you need there.

Miinukset: The ac is annoying and there are some cockroaches in my room.

Plussat: The location was ideal for me personally. My one bedroom suite was very spacious, perfectly maintained and equipped. Have been here several times in the last 5 years and the hotel never disappointed me.

Miinukset: There is no supply of complimentary coffee power or capsules for the machine inside the room. I consumed the single capsule the first day and it was not refilled and there is no option to buy. Should be provided in larger numbers and refilled on complimentary basis in my view. Other than this, all perfect.

Plussat: Convenient location near the "Power Plant" shopping mall, with a variety of choice for restaurants. Quiet rooms, no noise coming from other rooms. Convenient hotel car for airport pick up / drop off. But breakfast a bit disappointing, as limited choice in consideration of the price!

Miinukset: Breakfast!

Plussat: Excellent service from the staff. Great room design and the 2 bedroom suite was so spacious for 4 people. There is a connection to Powerplant so easily accessible. Highly recommended!

Miinukset: The main course in the breakfast is not part of the ‘buffet’. Only drinks, pastries and drinks were. Maybe you can add more options or specify that not everything is part of the buffet. But overall was good.

Plussat: Highly recommended aruga meaning caring. That's how we feel when we stayed and celebrate the birthday of my daughter. They upgrade our room from studio to 1 bedroom free of charge. Cleanliness and service of all the staff are far excellence. Kudos to all the staff of aruga.

Miinukset: Nothing

Plussat: Excellent room facilities, cleanliness. Front desk, restaurant crew, doormen/staff were all very helpful and attentive. Thankful for the extended check out time for one of the rooms.

Miinukset: Breakfast selections could've been better.

Plussat: staff was excellent. most remembered i was a returning guest. Room was available and clean upon check in . Buggy to the mall was convenient and easy to use. location is perfect. Front desk, security and concierge staff were amazing, they even gave us 2 bottles of water on our car ride back to the airport. Very warm and accommodating

Miinukset: breakfast wasnt the same as before, i preferred the old options. The bed was too soft. I mentioned this in my previous reviews. A firmer bed would have been better. The staff at the cafe ( girl in reception ) still the same old attitude as before.

Plussat: Breakfast was the best. It is not a buffet but good. No complaints.

Plussat: Nice clean and well located

Plussat: Very comfortable

Plussat: The staff are very friendly. I like it that I can smell the fresh bedsheet when I entered the room. We were comfortable during our stay. Breakfast is good!

Miinukset: The elevator did not work when we tapped our key card. We asked for help from the friendly staff.

Plussat: Very clean and friendly staffs and security man

Plussat: Front desk staff were really nice and quick to respond. I was given an upgrade, which was fantastic. The 1br suite I got was spacious, clean and had everything I needed. It was very close to many other dining choices and convenient stores.

Plussat: Friendly and courteous Staff and good location

Plussat: Great hospitality from the security till the house keeping , You will like your home

Miinukset: Can have a additional restaurant

Plussat: Everything .... The staff in general is great.

Miinukset: Phone inside a closet in the corredor of every floor for staff comunication ,sounded(ringed) too often.

Plussat: very good!

Miinukset: Always fully booked as compare 4 years ago when I first booked at Citadines. Wish I can have priority booking and special discount since I'm been a long term stayer in Citadine whether in Makati and Ortgias for the past 3- 4 yrs already.

Plussat: The staff were extremely friendly and courteous, and the breakfast was excellent. The hotel really felt very clean, I really felt relaxed staying there, like it was a second home.

Miinukset: The hotel car service to/from the airport is in the range of 1,500 pesos. That is very high: a metered taxi would be 200 or 300 pesos without traffic: I wish that was cheaper. Also, the hotel won't take credit cards other than your own when giving a deposit (and I only had my spouse's card), so I had to settle laundry and room service myself in cash.

Plussat: the reservation and cancelled is very easy.

Plussat: The folks at the Ascott were super friendly, from the front door, to check in on the 6th floor, the restaurant was very good, staff attending to the room all were outstanding. Have been coming to PI for 10 years 20 plus trips. 1st stays were at New World, last 6 years have been at the Dusit...price/value was better in comparison than both of those hotels...we were in the old wing, rooms were spacious, we did check out the newly remodeled wing and it is newer for sure...the location next to Glorietta was great and only a 12 minute walk thru the mall to get to the Greenbelt Mall and theaters. We will be staying at the Ascott from now on. PS loved the pool area and the Jacuzzi

Miinukset: There was nothing to complain about at all

Plussat: What we did like: * was the fast internet *location *Security *staff were very friendly and helpful *cute welcome brownie * they had crunchy bacon

Miinukset: There were quite a few issues with our bathroom. We could not take a full shower when we checked in the first night because the shower drain wasnt draining. We felt it was an issue that can wait till the morning to bother the staff with. When then came in to fix it, it took a while because the maintenance staff couldn't fix it and we had to wait till 3:30pm. So we were not able to use our bathroom until the evening again. Running back and forth to the lobby restroom was an inconvenience. The following day the towel rack fell on my husband when he was getting his towel and then the shower lever was coming off. When all our bathroom issues were resolved ...the dilemma of noise was next up. We had thought that the banquet staff were moving around tables and chairs at midnight ..but it wasnt a banquet or meeting room above us or next to us..all guest rooms. We notified the front desk about the loud banging noises but I think it only made the noise worse. Breakfast was on our reservation plans...it was great with an array of choices but having a roach crawl on the wall next to me was awful and then on another morning a roach crawled up on my leg! BUT the staff tried to help alleviate all the problems we had the best they can AND that we can say stood out more than ANYTHING bad that happened.

Miinukset: Restroom is outdated especially the master bathroom .

Plussat: location

Miinukset: the cost of staying

Plussat: There was a gym, staff was very accommodating, helpful, and nice. We were able to cook our meals because of the well stocked kitchenette. It is huge and my kids can enjoy the place instead of feeling like they only had a small area to play in.

Miinukset: My family smelled cigarette smoke in the main bedroom. Staff refreshed the room with scents and had a air cleaner going. But the cigarette smell was coming from the vents. The staff had to come in several time and also smelled the odor. They asked if we would like to move and gave us a premium suite. The only problem was having to pack up again and move to another floor. I wish they were able to just check the other rooms and locate the cigarette smoke smell.

Plussat: breakfast was good. i appreciate the selections available.

Miinukset: there wasn’t really anything in particular that i didn’t like, though my dad did comment that the bacon could have been crispier

Plussat: Great location.

Miinukset: Traffic on d drop off location,

Miinukset: * Check-in was poor , they couldnt find my reservation even after giving my copy of the booking. * Early check-out To-go breakfast- I requested for a To-go b'fast and reminded them the last time it was not there also, and I was assured it would be there, well to no surprise at check out it was not there, this has now happened 3X and each time I complain and the standard answer we apologise

Plussat: Melko nopean taksimatkan päässä lentokentältä. Todella isot ja siistit huoneistot, jossa täysi keittiö, pesukone yms. Aamupala oli monipuolinen, palvelu hotellissa kaikkinensa loistavaa. Rauhallinen, pienehkö uima-allas ja erinomainen kuntosali.

Miinukset: 2 makuuhuoneen huoneistossa olisi voinut olla toisessa 1 parisänky ja toisessa huoneessa 2 erillistä sänkyä. Molemmissa oli isot parisängyt. Lentokenttäkuljetusta ei tullessa oltu järjestetty, viesti Booking.com kautta ei ollut mennyt perille.

Plussat: the cleanliness, no insect, complimentary parking that made easy for associates and friends visiting,

Miinukset: I was entitled to two breakfasts daily but I was on my own most of the time and I did not even have breakfast on my last day and when I invited a couple to join me for breakfast, I got charged for the extra one. I asked the reception if they can waive since I have been coming on my own and that could just easily offset it but it was rejected.

Plussat: Great location and staff

Miinukset: Free room upgrade would have been nice (I do get that from other hotels) as I’m an IHG member and a frequent guest.

Plussat: Excellent staff, very clean great food

Miinukset: The Elevators were a little slow

Plussat: Best location in Makati if you plan to do shopping as it has its own access to Glorietta. Great breakfast!! The beds are soooo comfortable. And the staff are all commendable and genuinely friendly even to my kids.

Miinukset: No complaints, just great service all in all.

Plussat: The staff is top, always very friendly and helpful. The room was clean all the time and the beddings were so comfortable. The breakfast is wide and delicious and we just wish we could have stayed longer.

Plussat: price should be reduce

Miinukset: Restaurnt staf specaily in brekfast time should be more frendly

Plussat: The hotel was nice and everything was practical, very business like. Much more my style than the Mandarin Oriental.

Plussat: The bed and comforter. The view, CR and TV.

Miinukset: Shower in the pool area. There is no soap and shampoo.

Plussat: Great place good service mall is attached to complex

Miinukset: None.

Plussat: i like the toilet, it was spacious and clean. and the location was perfect!

Miinukset: when we came, the television was not working. i really don’t like the fact that when im already inside my room, some staffs has to come to fix some faulty stuffs inside the room. it could have been checked earlier, especially that we came from a long flight and that i have to wait for them to finish. the AC is not that strong, im a bit sweaty still.

Miinukset: Sauna facility not up to par. Old towels. No grooming kits.

Plussat: Good points: very good breakfast buffet. Nice facilities

Miinukset: For one the check in officer should have offered me their weekend promo as an option which was available on their website when I checked. The aircon in our room was noisy and it got hot at one point during the night. We woke up with little perspiration. My husband and I were celabrating our anniversary and the hotel staff could have asked if we were celebrating not that Im expecting. In the prev hotel that we stayed I mentioned that it was my daughters bday the next day and they sent a slice of cake up to our room which was a very good gesture.

Plussat: Lots of restaurants in the shopping complexes. Some ok restaurants right outside the hotel Lobby in the Courtyard. None are Michelin rated but plenty of comfort food.

Miinukset: On arrival it was a bit overwhelming with staff swamping us and security guards waving detectors over us within seconds of exiting our transport.

Plussat: Location. At the heart of Makate, very close to the Ayala Museum and shopping.

Miinukset: The windows of our bedroom and living room opened only to a window well with very little daytime natural light. I'd suggest anyone reserving with them ask if they have a real window or not.

Plussat: Service was awesome

Plussat: Everything

Plussat: Great staff, clean and bright room. Good wi-fi.

Miinukset: Better quality bath towels.

Plussat: Besides being a great hotel, with spacious rooms, well situated and efficient and friendly staff, in all my travels I've never ever had such fast check in service. Excellent

Plussat: Good location. Friendly staff. Very close to the airport and the metro station.

Plussat: The location and the comfortable rooms

Miinukset: F&B service staff were not very attentive

Plussat: Clean, amazing staff, great food from kitchen. Perfect travel for shopping and other night time activities.

Miinukset: No pool

Plussat: The cleanliness

Plussat: The nicest staff I’ve ever experienced in a hotel. Great room & quiet atmosphere.

Plussat: Clean and good rooms and restaurants

Miinukset: Lots of traffic, so hard to get somewhere (no public transport) Croissants and pandesals were a bit dried and soft/sticky at the bottom

Plussat: What I really like about this hotel is their breakfast, the comfort of the room and the staff as well. They are all accomodating, they have also free valet service for your car. It is very convenient and one of my favorite hotel so far!

Miinukset: It is not what I like this is just for improvement. To have microwave to re-heat your personal food.

Plussat: Location is good. Staff really good. Very clean. Lifts are slow. Coffee could be better - over the road is much better coffee. Good value for money. I would stay here again.

Miinukset: Lifts are slow. Gym could be better equipped.

Plussat: The bedroom looks good and comfy

Miinukset: The wifi signal was not good

Plussat: Comfortable and clean. Beautiful pool.

Miinukset: Towels for gym need to be available AT the gym.

Plussat: Friendly and attentive staff

Miinukset: The view from the room (1917l) was mainly of a concrete wall. Should have been warned or received a discount

Plussat: I like the bedsheets room decor facilities

Miinukset: Nothing everything is good

Plussat: Friendly Staff at Reception and Rooftop Restaurant

Miinukset: Rooms could need some refurbishing. Noise from the Corridor. creaking bed, loose toilet seat. Low water pressure in Shower.

Plussat: Breakfast buffet - from bread with cold cuts to pancakes and toasts, to fried rice and local delicacies, to congee and palabok, to hashbrown and maki, with desserts and salad bar! Also, I love how they supply water to guests in the room (NILAD drinking water bottles), very nature-friendly. The pool is big, can swim for laps and has jacuzzi in one corner. Staffs are very accommodating.

Miinukset: Tight parking space.

Plussat: The location and service

Plussat: Sekä buffet-illallinen että aamiais-buffet erinomaiset

Miinukset: Huoneen TV ei toiminut Saapuessamme jouduimme odottamaan huoneen vapautumista, kuten muutamat muutkin matkailijat

Plussat: Everything

Miinukset: Nothing

Plussat: Spacious room,

Miinukset: AC can't make the room cold. It works just like a fun. Wifi needs to request the voucher as it always disconnect and it works for 24 hrs only. After that you have to ask again.

Plussat: The location was very close to the cits centre.

Miinukset: The people working there are friendly and full of smile.

Plussat: Staff friendliness

Miinukset: 1. Rooms close to floor 5 a bit noisy as bar entertainment at weekend quite loud. 2. New owners desire for confirmation of arrival might be ok for relatively local visitors but very difficult for international travellers. This is quite off potting for people with long journeys who cannot confirm arrival times until they actually land after sometimes very long flights with multiple stop overs. You really need to review this process as other hotels dont do this. 3. It would be good to have a bed and breakfast option again at this hotel as used to be the case in the past.

Plussat: Very polite and approachable staff.❤

Miinukset: The late night noise.

Plussat: The location was great, walking distance to everything, the rooms were big and it was affordable. The staff were great and quick to accommodate your needs.

Miinukset: The lighting was dark, the wifi doesn't work and mild plumbing issues. Could use a little bit more cleaning, or maybe some air freshener.

Plussat: locations is great. room is super affordable with regards to its size and amenities. booking it last minute was very convinient!

Miinukset: wifi was very slow. no hot water in the bathroom. no complimentary bottled water for guests.

Plussat: Spacious room

Plussat: Spacious rooms

Miinukset: Food at the cafe needs some improvement

Miinukset: The aircon looks like its Not working. The rate is Not accurate in the booking process vs actual.

Plussat: The room is spacious and with walk in closet.

Miinukset: The aircon is old it doesn't cool well

Plussat: Everything

Miinukset: Nothing

Plussat: Great location. Nice room. Beautiful lonby. Professional staff

Miinukset: I specifically requested twin (2 beds) but at first given double (king/queen). I had to go back to registration to correct the mistakw. It was resolved quickly. The breakfast buffet was surprisingly poorer than expected.

Plussat: accessible to anywhere in the city s

Plussat: Check in receptionist, bell boys- RJ and John and especially Arjoanne at Cafe Uno. Excellent breakfast spread and nice comfy beds.

Miinukset: None

Plussat: Loistava ja monipuolinen aamiaisbuffet, hyvä sijainti Makatin alueella, vieressä kaikki kauppakeskukset. Hotelli tasokas, siisti, viihtyisä, kiva uima-allasalue.

Plussat: Excellent service...foods and staffs

Miinukset: None

Plussat: location,the breakfast was perfect also the staff

Plussat: Well I travelled for work so I expected some extra comfort in terms of lounge access etc . The breakfast was amazing and so were the people . May be I have stayed in better hotel so I had a higher expectations from Dusit Thani Manila

Miinukset: The rooms smelled and looked old . Rooms were cleaned but the comfort factor was Missing.

Plussat: Being so original Asian Hotel and the foods are excellent!!!

Miinukset: It needs a little facelift outside the building itself!

Plussat: The hotel is very good, quite of from outside but modern from inside, the room was so clean and comfy bed, the stuff are so friendly and they give me upgrade for free

Miinukset: All good

Plussat: Great location and staff.

Miinukset: Leaky roof in the bathroom. The water leaking was yellowish brown. Unsure what it was and felt dirty.

Plussat: Staff Good Location

Miinukset: First room we were given very old and mouldy smell ! 2 ND room floor sopping wet

Plussat: Central location.

Miinukset: The breakfast could have more choices.

Plussat: Room is big

Miinukset: The place stinks. Smell like sewer in the hallway and elevator. I got sick of the smell. This hotel should not be allowed to operate.

Plussat: 1. nearby shopping malls 2. courteous staffs

Miinukset: It looks like a service apartment instead of hotel.

Plussat: Location was really good.

Miinukset: Amenities werent that nice. Toiletries were insufficient. Airconditioning is not functioning well. Buffet choices were repetitive and limited.

Plussat: Good location in Makati. Clean and nice rooms

Miinukset: Very simple and basic breakfast. This clearly needs to be improved

Plussat: The cleanliness of the hotel and room. The service they provided making you feel right at home. The location was perfect for me and what I wanted to do.

Miinukset: The card key not working then having to go to the ftont desk to get a new one.

Plussat: The location is near the Greenbelt Sto.Niño Chapel (daily Mass) & 400 meters away from the Elorde Boxing Gym

Plussat: Front desk and doorman were excellent

Miinukset: No wash clothes 4 days out of 15

Plussat: amazing staff, big and comfterbale room, Nice showers and basically everything you need to sleep well after a long flight.

Miinukset: The breakfast - there were no vegetables and very few fruits. There was no chease from any kind. Most of the food contained meat which I personally don't like to eat at 6am.

Plussat: Good location and friendly staff.

Miinukset: The window is facing a wall in the next building!

Plussat: The location - very convenient and of course the staffs are always amazing - Professional and friendly.

Miinukset: This hotel do not have hand held Bidet's which is a must for most of the Visitors coming from the Middle East and Asia Region.

Plussat: Location and clean

Miinukset: Nothing

Plussat: Breakfast was very good value. Staff is very flexible and helpful.

Miinukset: Finish renovation and open rooms being worked on.

Plussat: The staff and owner were thoughtful and very accommodating. They were quick to act upon any and all of our request. The place is near a lot of clubs so it is good for those who like to party.

Plussat: best hotel in manila. best location

Miinukset: everything was goood

Plussat: The accomodating staff

Miinukset: It felt like no one was staying that much at this season and it needed some minor advancements in the place to make it the best place ever

Plussat: Good location

Miinukset: No lift and no smoking place

Plussat: The location was at the heart of the city. It’s surrounded by everything you need. The staffs were very accommodating and friendly. The room was big and clean! It was a very comfortable, safe and pleasurable stay until the very end. Triple thumbs up!

Miinukset: None.

Plussat: Big and clean room. Convenience location at center of the downtown.

Miinukset: No toothbrush

Plussat: There water in the shower were not really hot. The hotel is nice but the area has too much traffic.

Miinukset: light is not blocked by the shades

Plussat: I like that its located at a quiet location. I feel safe

Miinukset: The bathroom is quite small for the Premier Suite, it has no drape or curtain to cover when taking bath. Making the floor all wet.

Plussat: Hassle-free. Staff are great!

Miinukset: They just didn't have much selection for the breakfast buffet.

Miinukset: The staff were rude and did not provide helpful assistance.

Miinukset: The breakfast selection can be improved

Plussat: clean and easy access

Plussat: Siisteys

Plussat: Everything

Miinukset: One can not find enything that it will make one uncomfortable ..

Plussat: The breakfast was awesome

Plussat: Room is very clean, perfect and breakfast is wonderful

Plussat: Huone iso ja siisti, kuten luin varausta tehdessäni.

Miinukset: Olin / olimme tyytyväisiä.

Plussat: The property is clean and the free breakfast is really good. I am happy that there are hotels that provide honest details prior booking. Good job!

Miinukset: Everything was good