Makati hotellia

Plussat: It was clean and was pretty close to everything. The staff was very nice and helpful. The tub is great in the CR.

Miinukset: There are additional fees. I booked through kayak under the impression the room was going to be about 160 a night but it ended up being about 200 bucks a night after other fees. I also booked a king room but got a double queen room which made the stay a little bit less comfortable for my girlfriend and I.

Plussat: Excellent Staff

Miinukset: VAT and service charges for EVERYTHING!

Plussat: Service, cleanliness, quality, safe & convenient

Miinukset: Quality of food & no coffee supply in the room

Plussat: Seriously, everything is top notch. Have only had one complaint in the numerous times I have stayed there.

Miinukset: they don’t explain breakfast hours at check in so we missed on that one day by “two minutes”. They sat us and then told us we were too late and would have to leave. In the elevator we both looked at the time on our phones and saw we still were early enough. hotel gets a little pricey at times so there are many options in the area who provide excellent stays as well.

Plussat: We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.

Plussat: Rooms are great, we love the great big windows giving us a great view of the city and the pool.

Plussat: Great service Nice room Excellent breakfast buffet Nice atmosphere at Long Bar.

Miinukset: 2700 php for car to airport? Must be a compromise between this and a local taxi at 200 php.

Plussat: Beautiful hotel and great amenities. The best part of the hotel is the people there! Amazing staff that’s so accommodating, friendly, and always greet you with a smile. They were super helpful when I had questions navigating the area, arranging transposition, and making sure my stay was pleasant.

Miinukset: Difficult to initially find the driveway/entrance when traveling there for the first time from the airport (I had to take a taxi since I missed the hotel counter at the airport.)

Miinukset: Convenience

Plussat: Great place to stay.

Miinukset: No problems

Plussat: Convenience w

Miinukset: Wi-fi is weak

Plussat: Location to restaurants and shopping was excellent. The newly renovated room was equipped with modern furnishings. I really enjoyed strong water pressure of the shower! The staff was attentive and courteous to your needs.

Miinukset: The room's electrical power outlets weren't working properly. The light dimming switches were confusing to use. I had just a "lemon room" of all rooms. The sound of construction due to the hotel's room renovation project can be heard throughout the day.

Plussat: Closeness to all shops and places to eat

Miinukset: Noisy day construction after a late night event I wanted to sleep but couldn't because of heavy noises next door. Although it's posted I did not realize how bad it was. Pool was closed too

Plussat: I had forgotten to pack my running T-shirt and shorts when i checked out. I only realised when i was already in a cab to another city. I called the hotel and told them that I had forgotten the T-shirt and shorts and if they could kindly keep it for me as I was coming back to Makati a few days later. When I went to collect my T-shirt and shorts, they were washed and nicely folded and packed for me. This was definitely a gesture that was not expected and a welcome surprise. Thank you New World Makati!

Plussat: Excellent service and very well maintained hotel. Great location next to shopping and restaurants at Greenbelt and Glorietta malls.

Miinukset: Minor quibble, but noticed that the showers did not seem quite scrubbed down at the creases. so you can start to see the age. Not quite mildew, but the only thing that keeps it from being perfect.

Plussat: Very clean room and the location is great for shopping, dinning and nightlife.

Plussat: Location; positive attitude of staff.

Miinukset: Way over priced. Dusit Thani is much better for less money.

Plussat: This hotel had everything the location was perfect about a 20 min drive to the mall of asia but also right across from greenbelt mall. Ab

Plussat: Location, location, location

Miinukset: Rooms need to be updated

Plussat: No early check-in. No late check out. Breakfast for 1 despite it being a double room. Room requests for double beds not accommodated. Overall, pleasant staff, albeit highly ineffective.

Plussat: The hotel was nice and everything was practical, very business like. Much more my style than the Mandarin Oriental.

Plussat: This is the best hotel in the area if price and location are your priorities. It is built next to the new part of Glorietta.

Miinukset: Elevators are slower than comparable hotel elevators in the area.

Miinukset: Sauna facility not up to par. Old towels. No grooming kits.

Plussat: The staff are very friendly and helpful

Miinukset: All the rooms are non smoking rooms as of now. I think I was given a room which was once a smoking room because there was a tinge of an odor in the room

Plussat: Friendly and attentive staff

Miinukset: The view from the room (1917l) was mainly of a concrete wall. Should have been warned or received a discount

Plussat: Nice clean newer hotel!

Miinukset: Like most hotels in Manila Area , they are starting to charge a premium like they are New York or Paris ect! It's still the Philippines but poeple are coming and paying these prices so I really can't blame them! I just don't see it, coming here the last 15yrs! the traffic is impossible, so plan on walking!

Plussat: service, facility, location, rates

Plussat: The folks at the Ascott were super friendly, from the front door, to check in on the 6th floor, the restaurant was very good, staff attending to the room all were outstanding. Have been coming to PI for 10 years 20 plus trips. 1st stays were at New World, last 6 years have been at the Dusit...price/value was better in comparison than both of those hotels...we were in the old wing, rooms were spacious, we did check out the newly remodeled wing and it is newer for sure...the location next to Glorietta was great and only a 12 minute walk thru the mall to get to the Greenbelt Mall and theaters. We will be staying at the Ascott from now on. PS loved the pool area and the Jacuzzi

Miinukset: There was nothing to complain about at all

Plussat: Location

Miinukset: Ascott could not locate my reservation even when given my confirmation number and booking agents number. Front desk did not know what to do, they wanted to charge me double my original paid reservation and credit my paid reservation when it came through.....WHAAAAAT! Very late and tired, no one offered to make it right, front desk seem to have attitude. I finally called Kayak and had them locate original reservation which was faxed to front desk. Front desk calls me to tell me they have fixed it and I clearly told them... I FIXED IT BY CALLING KAYAK...which is something they should've done in the first place!!!!!

Plussat: We stayed here only because we missed our flight and the Holiday Inn was full. We wanted to stay near the popular shopping areas (Glorietta and Greenbelt). The location was excellent and they upgraded our room so we had a washer/dryer, kitchen and separate bedroom. This was perfect because we desperately needed to do laundry and didn't want to spend extra money on laundry service. It was also nice that we could cook our own meals and didn't have to spend a ton eating out and the Landmark grocery store was only a short walk away.

Miinukset: We will probably not stay here again because they allow smoking in the rooms so once we made it home, all of our clothes that we just washed smelled like cigarette smoke. The worse part was the little ants that crawled around the whole room even the dining room table. We noticed it the second day there and had all of our luggage on the floor so we were paranoid that ants got into our luggage. We even found some crawling in bed with us. We were very ready to leave.

Plussat: I have stayed here for years and clearly love the place. I like being in Makati, but being a bit away from the traffic on Ayala Ave. The rooms are very spacious. I love all the dining options on Leviste street. My requests are always cared for quickly: extra pillows, extra water. Price compared to space and quality is exceptional. Highly recommended.

Miinukset: Any issue I've had with my frequent stays has been quickly resolved. No complaints.

Plussat: We stayed in this hotel for 4 nights, in two separate stays. It was a reasonable distance from the airport and it was a nice hotel. The location was great - the neighborhood was very safe. It was walking distance from quite a few restaurants, coffeeshops, a nice bar, the Glorietta and Greenbelt malls, and the Saturday Salcedo Market. The staff was very nice, the rooms were updated and clean. Overall, a really nice stay. If I visit Manila again, I will definitely consider this hotel. When we were there the restaurant/bar had not yet opened for dinner/evening hours. Thus, we didn't get a chance to taste the food. However, if it's good, it would be a good addition to our stay. It would be nice to just walk downstairs and grab a drink.

Miinukset: The laundry service was quite expensive. If we weren't completely out of clean clothes, we would not have used it. However, it was efficient and they didn't end up charging us for the "express service" additional fee.

Plussat: the room service is fast. that's it

Miinukset: they don't have any slippers the guards are very inconsiderate the linens are worse, they have stains and foul smell the internet connection sucks the reception there has bad manners no toiletrees

Plussat: The cleanliness of the hotel and room. The service they provided making you feel right at home. The location was perfect for me and what I wanted to do.

Miinukset: The card key not working then having to go to the ftont desk to get a new one.