Rotterdam hotellit Waterfront

Plussat: The property was really nice, loved the fact that it was near the harbor. We had an amazing view.

Miinukset: Nothing

Plussat: We stayed in room with sauna - which sounds like a gimmick but was really nice to relax before going to dinner. Room was a great size and views were fantastic. Bed was maybe the most comfortable ever! Cocktails at the bar were also great quality.

Miinukset: Found the staff at breakfast a little rude. And the 'champagne' seemed really cheap. When paying €30 for breakfast that seemed like a slightly insulting cost-saving for the hotel?!

Plussat: Wonderful room, with a great view of the Maas river and the Leuvehaven (harbour), lots of boats passing by. Take a room with harbour view if you can! Walking distance from the Erasmus Bridge, and Kop van Zuid (Tip: Foodhallen Rotterdam). Also close to the shopping/restaurant area.

Miinukset: This is a 5-star hotel that seemed to be a bit understaffed at times. When we arrived, there was no one to assist with the bags for instance. But overall, we really liked the staff. The venue has a very expensive breakfast buffet (30 Euro), but someone on staff kindly pointed out there is also the ''small breakfast'' of 9 Euro: coffee, orange juice, croissant, fruit platter - good value for money. We had a great room, a bathroom with bubble bath and sauna, very nice. But the room did not have a separate WC, the toilet is in the bathroom, which closes with a sliding door (not really closed off).

Plussat: Clean very modern and beautifully designed.

Miinukset: N/a

Plussat: The hotel was nice but the staff was really unfriendly and not welcoming at all. Not the service you can expect/ deserve to get as a paying guest.

Miinukset: To our great shock and huge astonishment, we noticed after our stay the hotel charged our credit card with a 150euro smoking fee?! Really unaware of what this was about (not even smokers) we called the hotel for information, only to hear they discovered the fire alarm in our room has been covered and it ‘could only have been us’. Not only is this a complete false accusation + wrongly charging us money without permission or informing us, apparently they do their checks of the alarm systems not torough/ often enough, causing us to have slept in a room without a working alarm. After a lot of arguing they eventually refunded us the money, but put us on their ‘blacklist’ - for having nothing wrong. Would never want to go back. These are bandits.

Plussat: Location very convenient and close to the Rotterdam center. Hotel design was amazing and I like something they included in all floors, the ice maker with plastic cups ;) this was newly to me and a perfect thing to chill. Also, a very close secure car parking within 3 min walk and 24 hrs in very good price (21 € / day). Thanks to the nice receptionist lady for refusing to charged me the mini bar after hotel checked and I told her I’d took some staff, she said; done. Overall, my experience was fantastic however I have’t tried their room service.

Miinukset: Actually, I booked an XL 36m2 room and it seems that its away smaller than what I expected.

Plussat: Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients.

Miinukset: Only getting to stay two nights.

Plussat: Location, restaurant, staff

Miinukset: Nothing

Miinukset: The cleaning staffs entered our room two times before the check out time without knocking the door to check if the guests already check out. We felt disturbed. Additionally, when we booked the room, we asked for late check-out, at that moment, we got a yes from the booking team. However, we couldn't have the late check-out because the hotel did not register our request in the system.

Plussat: Location, size of rooms

Miinukset: Over decorated, bit to dark

Miinukset: Poor bar service- cleaned the room, took the towels but no replacement

Plussat: i like the modernity of the hotel. the door access, the bathtub with bubble massager plus the mirror with tv. The Interior of the room is also one you could like. The wellness room have nice overlooking view same for the transparent elevator.

Miinukset: the remote control for the tv in the bathroom is no working perhaps the battery needs to be checked. No complimentary water drinks included in the room. I did response a YES to a staff who emailed me suggesting the upgrade based on my request (higher floor, sea view). However, upon check in, only to realized i still have the city view and lower floor so there must be gap somewhere.

Plussat: the location was good,

Miinukset: the bedrooms are dark, grey nets and purple walls and cracks in the walls too, just needs updating a lot

Plussat: Location

Miinukset: No

Plussat: Great hotel. Location was fantastic. Hotel staff very friendly and helpful. The view of erasmus bridge during day and at night was beautiful. Great places to eat and drink close by and the public transport is great just outside hotel. We got the 3 day rotterdam visit card good value for all your travel needs and saves you money on boat trips and attractions like the euromast etc. We loved rotterdam and look forward to returning sometime in the future. Its our second time staying here and would happily stay here again!

Miinukset: The only thing we didn't like was having to go home!

Plussat: Fantastic location, walking distance to the city centers. Amazing facilities to hold meetings, especially the 16th floor rooms with panoramic views.

Miinukset: I found the rooms to be on the smaller side and a bit older. A lamp was not functional in the room. The gym is tiny but there is a nice sauna and pool. The rooms for our colleagues were not prepared on time, apparently due to full booking (which is still not a good reason).

Miinukset: The sheets were very dirty and when we called room service for some forks they told us to come get it ourselves at the restaurant down stairs.

Plussat: There is no Hall porter

Miinukset: Lication is fantastic, at Rotterdam harbour. The staff are super nice. My fanily enjoyed the stay.

Plussat: The panorama room has such an amazing view, especially at night

Plussat: Clean and in the center of the city, personnel were very nice. One negatif point is that the room was small for a 4* hotel

Plussat: Olimme juoksemassa Rotterdamin maratonia, siihen tarkoitukseen varmasti paras hotelli: maratonin lähtö hotellin oven edestä, aamiainen kisa-aamuna klo 6, myöhäinen check-out halvalla niin että juoksun jälkeen ehti vielä huoneeseen saunaan ja poreammeeseen.

Plussat: Perfect location. Lovely breakfast with many options (and champagne). Comfy beds. Good shower. Staff is very friendly. The pool and the sauna are nice and clean, but quite busy.

Miinukset: The room didn't have enough lights, which made it quite dark. The sealant in the bathroom could be redone.

Plussat: Ihan siistit huoneet mutta ei mitään ylimääräistä. Aavistuksen ehkä karut huoneet. Ihan hyvä sänky. Ihana italialainen ravintola hotellista seuraavassa kadunkulmassa. Sitä suosittelen lämpimästi. Bussikuljetukset kentälle toimi hyvin. 20 min välein ja kesti noin 15 min.

Miinukset: Vähän omituinen haju huoneessa.

Plussat: The room was very nice and the view gorgeous.

Miinukset: Delay to refund the deposit