Rotterdam hotellit lähellä Het Nieuwe Instituut

Plussat: The room was quite big en bed was really good

Miinukset: Toilet door couldn’t be closed

Plussat: Extremly comfortable room and lots of space! Perfect location and friendly staff.. Had dinner at the hotel too and it was a pleasant evening! Will return for sure

Plussat: The location was great, 1 minute away from the metro station and less than 10 minutes away from restaurants and supermarkets. Also the rooms, housekeeping and room facilities were really great. Exceptional technology for the 5-star level.

Miinukset: Check-in experience was okay but not so great, the receptionist made mԑ feel under-welcomed. I also didn't like the pool are, not very comfortable.

Plussat: One of the best hotels we've stayed in. Great location, incredible facilities, excellent breakfast.

Plussat: The hotel is in front of the a metro station. There is direct metro from Den Hagg Central. So no need to take train if you are coming to Rotterdam from the Heague.

Plussat: Superb spacious rooms and views, nice location, in front of water port.

Miinukset: Despite the late check out, we got woken up several times by the cleaning lady...

Plussat: Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients.

Miinukset: Only getting to stay two nights.

Plussat: breakfast

Miinukset: 1. Unprofessional reception staff for my first day check in 2. Untrained bad mannered staff in the pool area at 8th floor 2. Dark, wet and looked dirty, air sealed and suffocated, bad managed small pool area. (to Mainpoint Management: contact me for details if you care about my comment, tks!)

Plussat: Location, size of rooms

Miinukset: Over decorated, bit to dark

Plussat: Nice staff, nice food, great location

Miinukset: Nothing

Plussat: They have bed bites my whole body is bitten and swollen

Miinukset: They have bed bites my whole body is bitten and swollen

Plussat: It's a Liner. Apart from not moving, you felt like you were going to be sailing on the sea.

Miinukset: Our room didn't have any windows.

Plussat: Staff friendly and accommodating. Loved the river taxi from the boat into Rotterdam central. Would definitely go back.

Miinukset: Everything was lovely no complaints

Miinukset: My experience has been quite distasteful with the service of the staff at the SS Rotterdam hotel - I planned a surprise for my daughter's birthday and requested the hotel make arragements for a cake two months in advance - the day before the birthday I get to hear they haven't done anything about it, so a lil bit of emotional outburst for them to organise one the next day (they could have simply said they would arrange one and not wait for the outburst to guide them to organise). Point -2 - we requested for a tour of the ship (organised by the staff as a service) - we were told it would be a guided tour and charged us for that, eventually only to attach us with a Dutch speaking guide (who was extremely unfriendly - he simply left us and took the rest of the group). Again a little bit of talking led to a complete refund....I dont understand why they do what they do...careless? Or discrimination ?

Plussat: A great place to stay. Different and special to stay on the SS Rotterdam. Very friendly staff and a nice room and a bit of a cruise feel.

Miinukset: The room had two small windows but nothing could be opened and with the exceptional hot weather and very poor (not working) air conditioning, the room was very hot. Still, this was exceptional with 38 Degr.C outside temperature. The location was a bit remote for a town visit. However, the water taxi could take you to town in a split second.

Plussat: All facilities were out of order on the hottest day of the year no air con no pool would never go back

Plussat: The main deck was nice to grab a drink from downstairs bar and take it to the deck

Miinukset: They should accommodate late check out, one staff told i can and when I asked for late check out the other staff from the front desk said that they can’t it was frustrating

Plussat: its a ship!

Miinukset: no window in a tiny room. very claustrofobic

Plussat: Everything else than the malfunction swimming pool

Miinukset: The swimming pool not operational

Plussat: Special place

Miinukset: You need a tour to see some locations on the boat. That is strange

Plussat: Loved the location and the staff. The restaurant was fantastic, tasty food and nice selection. We typically ate breakfast and dinner. The rooms were a nice size for a hotel in Europe. Again, the pluses were the staff, location, restaurant, views and the tour of the ship. We could catch the water bus, it was a very short walk from the ship. We could go to any location we wanted by switching water buses or walking after we got off the water bus. Very inexpensive way to travel.

Miinukset: If you are used to AC or rooms with a good air flow this could be a show stopper for you. They provide small room fans, which helped immensely. Both rooms we rented were lovely but we are used to AC and circulating air. If it had been hotter we could not have stayed.

Plussat: Hieno laiva 50:luvun tyylillä, hyvä ruoka Lido-ravintolassa ja mukavat sängyt. Vesitaksi on paras. Ystävällinen ja avulias henkilökunta respassa. Siisti ja mukava laiva.

Miinukset: Allas on vain koristeallas, todella kapeat ja pitkät käytävät, kaikki äänet kuuluu terassilta huoneisiin, viikonloppuna oli ravintolassa pitkät jonot. Paikka hankala kun taksit ei pääse suoraan, rautatieasemalta 30€, mutta Rijnhaven-metroasemalta pääsee kätevästä shuttlella. Ravintola aika sekaisin kun ruoka/juomat tulee mitä ja milloin sattuu. Club-ravintolassa todella pienet annokset. Aamiaisen salaatit ja vihannekset olivat väsähtäneet aika paljon. Ikkunat likaisia. Wifin salasanan saa telkkarista, voisi olla avoin.

Miinukset: The pool was closed

Plussat: Location only

Miinukset: Everything i dont like Poor customer service They are not accomodating Not helpful

Plussat: The location

Miinukset: After booking an executive suite where we applied all booking filters for ‘pets included’ we were told that in the room we have paid for dogs were not allowed. We were downgraded tot 2 levels to the most basic room and the only gesture we received was the 25€ fee for our dog. Once we arrived at the hotel we received a room in the old part the hotel, the bathroom was dirty, and the double bed was a large single bed. After complaining to the staff about the room conditions, we received NOTHING ! Not even a free breakfast, or a bottle of water . To top it all there was lots of noise from the street during the night to make our quick one night stay complete. Overall a very VERY BAD experience. A large amount of money was paid for probbably the worst room and service in the whole hotel. I expect much more service from a 4 star hotel. We will never be visiting this hotel again in the future.

Plussat: L’Occitaine toiletries, nice touch. Room with panoramic window. Shower and bathroom. Comfortable beds. Bluetooth speaker system

Miinukset: Lack of tea mugs and English breakfast tea, only coffee and fruit tea with very small cups. Had to wait two days before ironing board and iron available. New toiletries provided for 3 of 4 nights. Breakfast staff could have been a bit more cheerful. Hotel would not commit to providing a twin room prior to our arrival.

Plussat: We were so impressed with your hotel. Our room was spacious and the bathroom was a 10. The bed was Very comfortable. The breakfast was one of the best we have experienced. The location was very close to cruise terminal and took us no time to get to our cruise ship.

Plussat: Great location and good sized rooms Comfortable bed Friendly staff

Miinukset: Slightly outdated look and feel of the room, especially the bathroom could use a refurb.

Plussat: Good location.

Miinukset: They made actual charge for authorization. Without excuse. This should be reserved not real payment. Old room with stink so I could not but change the room. Also even same room, the size difference is huge. You should be luck to get spacious room. Poor breakfast.

Plussat: Location and breakfast was very good although I do not eat breakfast but some of my group said it was great!

Miinukset: Everything was fine.

Plussat: Ystävällinen henkilökunta. Siisti huone.

Miinukset: The air conditioner is not cooling as expected.

Plussat: Location and panoramic view

Miinukset: The staff were so rude.. specially the ones at the reception..they were unwelcoming and once we took our room we discovered that no soap no shower gel and shampoo and vanity kit and nothing at all in the room...although when we booked they wrote it should be all from l’occitane ...and when we asked about it they gave us a small amount not for two persons as if they were giving us jewels...inaddition to that the breakfast was so buisy and the place was a mess and coffe machines were not working well..inaddition to the very loud noise at breakfast time that we discovered later it was for reparing the elevator... also when we asked to use the gym they said its not available due to renovation works that they didnot send us notice by before..so we were unpleased..

Plussat: Room was nice. receptionnist too, but breakfast very poor and the young people serving there have no idea how to be efficient and give good service , mostly when you pay more than an hundred euro a night.

Miinukset: buffet breakfast small and poor, poor service and it could be more clean

Plussat: Great roof terrace, with bar and bar snacks; great room, spacious and air con; location is wonderful too; All of the staff were friendly and nothing was too much trouble; parking right outside the hotel cost Eur 23 for 36 hours.

Miinukset: You can't improve perfection :-)

Plussat: Friendly staff, nice athmosphere in the lobby and restaurant

Miinukset: Breakfast ist totally overprized. Almost 20 Euro for ham and cheese, some salad leaves (not fresh) which look more suitable for a rabbit. Room was very cold temperatured at the beginning. Airconditioner was slightly blowing air even after turning it off. This was a bit annoying because the airconditioner vents are right above the bed. Bed was rather small for two persons. The passageways in front of the rooms were not very inviting. Heavy door on each floor to access the passageways to the rooms

Plussat: really nice room and staff, wonderful, recommended

Plussat: Selection for breakfast buffet was small but the live cooking option was very good. Especially the American pan cakes were delicious. Very friendly staff. Beds were very comfortable.

Miinukset: Dishes could be more clean and when arriving at breakfast after 10am the cheese, fish and ham was not fresh anymore since it was not cooled. Not all of the rooms have a window. Some studios have got a toilet with not a real door. Ok for rooms with partners but difficult with colleagues. No free parking.

Plussat: The staff were very helpful and the breakfast was good.

Miinukset: It was a bit far from the city center. The hotels kitchen was not operating till late night. I got there at around 9 pm and there was no where to get a dinner which was a bit inconvenient. Also, I asked for a taxi in the morning but it took a long time for the taxi to show up. It was due to the traffic mostly, but the arrangements also could have been done better.

Plussat: Nice combination of downstairs bathroom with enormous bath and upstairs bedroom.

Miinukset: The room is a bit noisy.

Miinukset: Issues: - No power plugs near bed - No iron or iron board - No tea or coffee making facilities - Blinds broken in room so lots of light when trying to sleep -

Plussat: Comfortable bed with multiple pillows. TV at bed end, good hairdryer and nice shampoo and bathroom. We did not have breakfast there, however the restaurant is always full and the breads they sell inside look scrumptious.

Miinukset: Bedroom is a loft and you need to walk stairs in order to get there. Not an issue for a healthy person, but could be an issue for elderly.

Plussat: Easy access and restaurant

Miinukset: Slow service, unfriendly

Plussat: Great location, beautiful surroundings, easy to find, lovely and always available staff, very nicely furnished accommodation.

Plussat: Nice quiet location, close to Coolhaven metro station.

Plussat: Good location and friendly staff

Miinukset: Stayed during a week of heatwave in Rotterdam. The rooms were incredibly hot. No air conditioning (AC) so found it really difficult to stay or sleep in the room. I can understand that most homes in Holland don’t have AC, but I expect a business particularly one in the hospitality industry to have ACs in and around the guest rooms. Also the bed was uncomfortable and beddings had several stains. Certainly not worth the €400 i paid for 3 nights.

Plussat: Very good staff

Miinukset: Nothing

Plussat: Friendly staff, close to train and tram,

Plussat: No breakfast

Plussat: Location is very good. There's a metro and water bus close by. Rooms are small but clean and WiFi connection is pretty fast so working remotely is not a problem. Netflix works fine too.

Miinukset: Bed is definitely on the soft side and room can get a bit warm. I had a room with window next to the street but except some tuned up cars neighbourhood was calm and quiet (I was during a weekend).

Plussat: Location.

Miinukset: Double room was very small - smaller than any pictured on the website. Warning that when you used the shower it could set of fire alarm especially as there was no shower. En- suite was tiny.

Plussat: Clean comfort room with bathroom for not big price, close too metro station and not far from centrum.

Miinukset: Extra cost for parking, but small price

Plussat: Hotel ok for couple days of staying

Plussat: The cotel is close to public transport and the rooms are nice, clean and quite spacious. Also the Internet connection worked very well.

Plussat: Old building recently optimized.

Miinukset: The stairs, while I think that it is a usual aspect in Holland architecture (usually you have to cliff through them) . On the other hand the hotel has an elevator.

Miinukset: Breakfast very poor. No air conditioning.