Hotellit lähellä Amsterdam Schipholin kansainvälinen lentoasema

Plussat: Rooms we’re really smart

Miinukset: Facilities weren’t great but that is simply down to Covid not the hotel

Plussat: Clean comfortable

Miinukset: Food choice

Plussat: Hinta korkea sekä aamupala melko kallis. Sijainti silti erinomainen lentokenttään nähden, huone rauhallinen siitä huolimatta että lentokenttä vieressä. Erityisen hyvä palvelu ja huomioiminen henkilökunnalta.

Miinukset: hintataso vähän harmitti.

Plussat: You need a hotel at AMS, you got it. It's comfortable and well furnished and featured.

Miinukset: Someone prior to me opened a coke bottle from the mini-fridge and then put it back. Hotel still charged me for it -- assuming due to sensors. The long hallway from the airport concorse to the actual hotel was a bit far, but that was minor.

Plussat: Location was excellent, particularly in view of the circumstances.

Miinukset: We stayed there one night stopover during Corona virus partial lockdown. Therefore services were reduced to a minimum. Towels were missing, but were brought to the room when we called the reception. The restaurant was closed. Room service was good.

Plussat: The room is very close to the airport and can be reached on foot without having to go outside. Nice breakfast, due to the current situation it was served in the room and not in the restaurant. I prefer to eat in the restaurant but obviously because of the pandemic it is understandable that this solution was chosen. The breakfast was very nice and complete. The room was comfortable.

Miinukset: It is not the cheapest hotel but convenience is absolutely key here. The room was clean and comfortable, but there were only a few small towels. I am sure if I asked they would have given more but as I was only there for one night it was fine.

Plussat: This property is walkable from the airport and connected by a sky bridge. The bar was open and severing nibbles which were excellent. Breakfast was available by 'room service only' due to the virus, but was excellent.

Miinukset: Lentokentältä tulevan kävelyputken ovea ei avattu respasta vaikka soitimme summeria

Plussat: Location was great , the lounge is amazing , greT view , awesome shower

Miinukset: Terrible internet !! We got the room on executive level , got there at 10 PM and were told that it was already closed and would not reopen until after I flight would leave the next day

Plussat: One night stay was fantastic. Everything was exceptional. Many thanks.

Miinukset: Nothing.

Plussat: Perfect location for transit. The hotel is clean, quiet and well equipped. Staff are very friendly and helpful. They went extra mile to accommodate our needs. Warmly recommended.

Plussat: Very comfortable room in a very modern hotel. Friendly and helpful staff. Only 10 minutes walk to Main Hall.

Miinukset: As a vegetarian, the food was mediocre. Enjoyed menu though with 3 kinds of food that could be combined however you like it.

Plussat: Very friendly staff at the lobby bar/restaurant!

Miinukset: Room furniture is getting a bit worn.

Plussat: it was close to the airport.

Miinukset: I did not think the room was up to part compared to other Hilton's I've been in such as the Rome Airport Hilton.

Plussat: The help of the chauffeur of the hotelbus and his friendlyness. The help at checking in was very friendly too. The room was very cosey and well equipped.

Miinukset: $review.cons

Plussat: Schiphol transfer

Miinukset: Voor een hilton hotel 'n kleine sobbere kamer, overigens wel schoon. Daar valt niets van te zeggen. Je verwacht meer van de naam.

Plussat: $review.pros

Miinukset: no shops, not even a place to buy a book. they were no place near to do that either.

Plussat: We spent four full days traveling the area. The room where spacious, clean, and comfortable. This hotel was right next to the train station and bus line and provide direct access to all the popular areas in less than 30 minutes. The staff provided excellent customer service and were extremely helpful in helping my family navigate the transportation system.

Miinukset: Paying for parking was a challenge. It would be nice if the hotel partnered with the parking garage company so that all transactions could take place within the hotel during check out.

Plussat: Quality and size of room. Well equipped and full space. Provided ironing set at no cost. Nice garden

Miinukset: No scale to weight baggage in own room, was offered a scale in lobby, betaald, Eu 1 each time! Some staff not so friendly, just doen what is in their job description

Plussat: Green roof, green spaces, many dining options, areas for both kids and adults to frolic, close to rail station.

Miinukset: Elevators slightly cramped

Plussat: spacious room, friendly staff and despite not being in Amsterdam, the hotel is really close to the city and easily reachable by train

Plussat: Closeness to the train station

Miinukset: N/A

Plussat: Hotel was new and modern. The family room was a bit small, but fine for 1 night.

Miinukset: The restaurant staff and the front desk mixed up a few things, as they were very busy.

Plussat: Just across the road from train station with a 4 mins trip to airport at next stop

Miinukset: Emme saaneet huonetta hotellista josta olimme sen varanneet, meitä odotutettiin hotellin aulassa kun meille järjestettiin toista hotellia keskellä yötä... Tämän kokemuksen mukaan suosittelen käyttämään jotakin muuta hotellin/majoituspaikan tarjoamaa palvelua.

Plussat: Very nice personell

Miinukset: 20 min train from Amsterdam downtown but nothing around the hotel Room very small. Breakfast with Covid rules not really fun.

Plussat: Very large and comfortable room with comfortable bed.

Miinukset: Too bad one has to take a shuttle bus instead of walk to get there, that's of course the case for most airport hotels at Schiphol (or other places) however.

Plussat: Free shuttle

Miinukset: Jacuzzi was cold and loud guests in neighboring rooms

Plussat: I’m glad it had a shuttle that picked us up from the airport.

Miinukset: No everything was excellent.

Plussat: Very friendly staff; clean and spacious rooms; great breakfast!

Miinukset: We couldn't adjust thermostat & had to open windows at night, which let in mosquitos. There was also a lot of noise outside-someone "playing drums" and singing around midnight to one am. We thought it would be closer to the airport than 8 miles.

Plussat: During COVID-19 pandemic , it’s difficult to feel safe in a hotel but we felt quite safe here. And the food portions were really big and the food was fantastic.

Plussat: Very spacious and enough options for eating around.

Miinukset: I can’t think of any thing I disliked.

Plussat: Staff was great. Very helpful with questions.

Plussat: Staff excellent. Breakfast really good . Rooms very clean . Location to air port excellent

Miinukset: Needs more sound proofing . Could hear every plane at night . And ladie walking in her heels in room above us at 5 am didn't add to much sleep .

Miinukset: Aamiainen; Keskinkertainen. Huono valikoima lämpimiä ruokia. Toki kyllä omeletin paistaja mutta järjetön jono.

Plussat: Everything went well. Friendly staff.

Miinukset: Nothing

Plussat: Loistava aamiainen, hyvät sängyt,siivous toimii, shuttle mini bussit lentokentälle kulkee 15 min.välein! Wi-Fi toimii. Ilmainen polkupyörien vuokraus-mahdollisuus, pyörät hyvässä toiminta kunnossa.

Miinukset: Hotelli kuvauksessa maininta tennis kentästä joka todella rähjäinen. Lentokoneiden melu jatkuva,kuuluu kaikialla myös huoneisiin. Toisaalta ei kai lentokentähotelilta muuta voi odottaa.

Plussat: Beautiful hotel with lots of small added touches. The staff was welcoming and helpful, too!

Miinukset: Our room did smell of cigarette smoke upon arrival. It overlooked the pool area and the smoke from people outside would stink up our room. The staff was very accommodating in relocating us away from this smell.

Plussat: friendly helpful stuff , nice clean room everything very much ok

Miinukset: ----

Plussat: staff service

Miinukset: food

Plussat: Proximity to Airport

Miinukset: Staff forgetting to give voucher for shuttlebus resulting in pushy bus driver and wasted time..and €19 for breakfast when I just wanted small fruit? Far too expensive so no breakfast

Plussat: Hotel is very clean and close to airport. Hotel staff very, very friendly .

Plussat: The staff were quite curtious and pleasant. No delays accessing the room nor upon departure.

Plussat: Ystävällinen ja nopea palvelu vastaanostossa ja ravintolassa. Hyvä aamiainen, tosin melko korkea hinta. Siistit tilat.

Plussat: En mistään - kaiken lisäksi hotelli sijaitsi keskellä ei mitään....

Miinukset: Uneton yö, sillä ilmastointilaite metelöi koko ajan eivätkä saaneet pyynnöistä huolimatta sitä korjattua.

Plussat: Bussikuljetus pelasi erinomaisesti

Miinukset: Huoneemme sattui ilmastointikoneen viereen, vai onko kokmo tuuletusjärjestelmä noin kovaääninen? Aluksi tuntui että ei saa unta, vaikka on kuinka väsytnyt, mutta kyllä normaali yöunet nukuttiin

Plussat: location

Miinukset: Could not open a window to get fresh air and air conditioning was not really adequate.

Plussat: $review.pros

Miinukset: Information about material facilities(for example -sport centre etc.)

Plussat: staff, food and room was very good

Miinukset: $review.cons

Plussat: The room. Comfortable, redone compared to rooms I have stayed in on prior visits, quiet.

Miinukset: n/A

Plussat: Style

Plussat: I enjoyed the Bed of my room and its sheets. Also Room and Bathroom were very clean and tidy.

Miinukset: Nothing.

Miinukset: The booking advertised breakfast included.. However, the kitchen was closed due to the Covid 19 and all we got is a take away bag with an apple, fully loaded sugar and fat muffin as well as a yogurt and a twix bar..reception made me a coffee though which was nice anyway..

Plussat: Isolated

Miinukset: The property was ok .... but the value of this hotel is is the human being!!... in fact the value of this property was Mr. Stef , who was instrumental to sort out my problems and with a wonderful tasteful... very professional and with a nice smile any time !!! Because of him I have accepted to pay myself my taxi to airport. I have selected this hotel because in booking.com it advertised that there is shuttle free !!..,, yes but there is not indication about your current limited running time for it !

Plussat: This hotel is a bit away from down town but we took the shuttle to airport and then it was easy access to downtown

Plussat: Good location

Miinukset: Clear place

Plussat: All was good

Miinukset: Everything was nice except they charged us extra for the breakfast

Miinukset: For some reasons, the bed and pillow sheets, as well as the furniture are dusty, so the air quality in the room were quite poor.

Plussat: The buffet dinner was excellent!

Plussat: Location

Miinukset: Room rate was not as I booked it.

Plussat: Super clean and great staff

Miinukset: A bit hard to get to the city center if you want to go in to town.

Plussat: The hotel was magnificent. The rooms were beautiful, spacious, and far beyond our expectations. Even the food at the restaurant was excellent.

Miinukset: NO

Miinukset: Due to covid there was basically no breakfast. Small bag with water, plastics cheese, stone hard bread. Apple and croissant were OK.

Plussat: Hotel staff friendly. Hotel clean and provided a shuttle to and from airport. Easy access to train to get to the city center. Breakfast included in cost of riom.

Plussat: Loved the proximity to the airport Connecting train runs regularly Friendly staff

Miinukset: Markings on the walls in the room Few touch ups needed

Plussat: This is good for quick access to the airport. They have a free shuttle. You can take direct train to city.

Miinukset: The area is not so much fun.

Plussat: The room was spacious and location to train station was very convenient. Airport shuttle was a plus.

Miinukset: Advanced reservation for airport shuttle were required, however lacked in communication when they cancelled the airport shuttle I had reserved without notifying me. They had my room number information so I could have been notified.

Plussat: Poor because of the corana virus thing.

Miinukset: That I had to take a hotel room because my flight were cancelled and I had to pay it and not the klm that cancelled my flight.

Plussat: The room was clean and comfortable, it had everything I needed for a night. So definitely recommendable in that regard and worth the money. They were prepared for advising people how to behave and handed me a paper with all information in regard to the use of the facilities in the hotel, and recommendations for ordering food to the room, and current unavailability of the usual breakfast and access to bar and restaurant.

Miinukset: The airport shuttle is temporarily unavailable! While I have understanding for that given the current times, I don't have understanding of them not letting me know about this BEFORE I confirm the booking. That was an important reason to make my booking because I just had to bridge a night between two flights and then they sent me a message after I paid.. An unpleasant surprise at the airport since I didn't even see their message. The managers should take responsibility and train their staff better during this time of a crisis. The directions I was given for the metro were not very clear, and the communication about a breakfast pack for my dietary restriction apparently hasn't been communicated to the next shift and there was confusion. Probably a salary issue if their staff is not prepared and not engaged in their work.

Plussat: Bed was comfortable and really close to the train station of hoofddorp. Also 10 min walk to the center of hoofddorp where you have all the shops and restaurants. Good hotel and good location if you want to have a comfortable stay near the airport.

Miinukset: Due to corona the gym and breakfast area was closed, which is understandable.. But when we arrived, the front desk did not inform us about anything.. The next morning we came downstairs for breakfast and all we got was a take away bag with one bread and one croissant in it, one apple, and some cheese spread.. No coffee or tea offered, no fresh cheese or ham, no boiled egg.. A bit disappointing for a Hilton... They could do better, even in this corona period.

Plussat: Nothing.

Miinukset: AVOID THIS HOTEL AT ALL COSTS. I would like a refund. I am so upset with booking.com and Hampton by Hilton, and what you allow to be presented as 100% false information. I booked this hotel (the Hampton/Hilton) based off of the shuttle and the continental breakfast. I can understand that there is covid-19 right now, but this hotel offered NEITHER service (my only reasons for selecting this hotel) and did NOT disclose the fact until after arrival. They even MESSAGE you about their shuttle service and schedule, allowing you to stand around outside in the cold waiting for something that doesn't arrive. Considering they posted the cancelation IN the hotel, they knew well in advance (18 March, according to their notice). They then claim this message is automated. OK, so you are aware of this automated message - why not update it to be correct and provide helpful information? They simply don't want to lose business, so they lie, and booking.com allows them to do so. And yes, other hotels were still running their shuttle services, so this is a 100% deceitful way to con people into booking their hotel before refusing a refund. Their breakfast is NOT what they advertise on booking.com and their website. Again, they need to notify customers in advance about this and not during check-in when it's too late. Hampton/Hilton said it was due to government. Again, that's fine, but what is NOT fine is their complete failure to disclose this information BEFORE a customer books their property. You need to allow the customer to make a choice, not deceive them into choosing your property based off of services that are unavailable. It's disgusting. How is this fair? Had I know upfront and in advance, I would have selected another one of their competitors. I am willing to bet that this fact is exactly WHY the hotel does not disclose this information until you arrive and they've got your money. I want my money back, in full. Avoid these scammers.

Plussat: Clean & comfortable room & bed

Miinukset: Hotel doesnt say in the booking.com website that there was no shuttle due to coronavirus.. They shouldve communicate it earlier

Plussat: Staff are very helpful. Excellent breakfast.

Miinukset: None.

Plussat: The breakfast was hearty, varied and filling with a full breakfast of meats,breads, cheses, juices and fruits.

Miinukset: Housekeeping removed our washcloths. When we contacted the front desk many times about it, they said replacements would be brought up to our room. However, we never received them as promised. The airport shuttle did not run every hour as advertised.

Plussat: Siisti. Ilmainen toimiva lentokenttäkuljetus

Miinukset: All the places I looked while booking mentioned a free shuttle to and from the airport. However, upon arrival we learned that the free shuttle was not available due to covid19. It would have been nice to know this ahead of time.

Plussat: It was in a great area within walking distance of downtown.

Plussat: Very friendly and helpfull staff Nice size room, modern, clean Very nice and clean bathroom

Miinukset: Hard to get soap out of the soap dispenser in bathroom - no shampoo for hair only soap Hard to see the hotel from the road and no clear indication on how to get there

Plussat: The staff were so helpful!

Plussat: Clean and quiet. Excellent breakfast. Wifi is excellent also.

Miinukset: Provide shampoo and conditioner for washing hairs

Plussat: All as you expect from an hotel

Miinukset: 15 euro parking whilst parking on the street is about 2-3 euro.

Miinukset: Small bed, dirty coffee cup, not mentioned on booking.com that the airport shuttle is not driving, breakfast even under Covid 19 circumstances not ok

Plussat: The room was very comfortable, and the staff was really nice and helped in everything they could.

Miinukset: I expected something more in the breakfast, at least some drink

Miinukset: The room and staf

Plussat: Everything was good, the staff was super friendly and helpful, the rooms clean and quiet!

Miinukset: It wasn't the closest Hotel to the train station, but since normally there is a shuttle service it shouldn't matter. In future, the Hotel should inform upfront if the Bus is driving.

Plussat: Team was kind and helpful. Good location

Plussat: The hotel is located in a very nice neighborhood of Amstersam, Hoofddorp. Nice restaurants and nice people.

Miinukset: There is no coffeenin the breakfast. There is a maschine with instant coffee wich is far, far, far away on the real coffee taste. Every morning I went to the hotel bar and ordered a triple expresso for my breakfast, and for sure I pay for it. Probably you could consider to have a nice coffee maschine for the next tie I will be there...

Plussat: Siisti ja asiallinen hotelli. Ystävällinen henkilökunta. Hotelli ei keskustan lähellä, mutta hyvällä julkisella pääsee keskustaan nopeasti. Hyvä hotelli, jos ei viihdy meluisalla alueella.

Miinukset: Siivooja jättänyt huoneen oven auki ja avoinna koko päivän. Kahdelle hengelle 1 iso pyyhe päiväksi siivouksen jälkeen. Ei kiva. Valituksen jälkeen tuli sitten pyyhkeitä.

Plussat: Hotelli oli tyylikäs ja loistavalla sijainnilla! Ratikat kulkevat läheltä suoraan keskustaan noin 20 minuutissa. Hotellihuone oli siisti ja sängyt älyttömän mukavat. Aamupala oli kattava ja rakastin sitä kun sain vain kertoa kokille millaisen munakkaan haluan ja hän sitten pyöräytti minulle sellaisen kun halusin:D

Plussat: Perfect location close to the station and very helpful and accommodating staff. The room facilities were impressive and overall very comfortable and spacious. Amazing restaurant and 24 kiosk were added benefits!

Plussat: Rooms - clean, hotel smells good, staff was very nice.

Miinukset: I don't think there was anything said about 200 euro deposit for each room. We booked two rooms so we had to pay 400 euros in total, you get a refund tho but it will take up to 7 days. It was quite a surprise for us I would say.

Plussat: Huge, clean and the restaurant is good!

Miinukset: Expensive parking! During the evening hours it is free to park at streets and I think day can charge over the days but for the hotel customers it should be free during the evenings

Plussat: nothing

Miinukset: all

Plussat: Rooms are tidy, comfortable. Staff very nice, communicative. breakfast great, cozy atmosphere. free parking. close to the tram station. we were very pleased. I recommend this motel. 10/10

Plussat: Henkilökunta tervehti aina iloisesti. Aamupalahuone viihtyisä ja rauhallinen. Huone perussiisti. Rauhallinen alue ja trami-pysäkki heti hotellin vieressä.

Miinukset: Sisäänkirjautuessa oli hieman ongelmia. Meille annettiin ensin väärä huone, jota ei oltukaan vielä siivottu. Siivoojat käyttivät erittäin voimakkaita siivousaineita ja huoneessa oli voimakas katku siivouksen jälkeen. Aamupalalla heikosti huomioidaan erikoisruokavaliot.

Plussat: Hyvä sijainti, schiphoel-keskusta puolessa välissä.

Plussat: Great location connected to everything with public transportation. Staff was very knowledgeable and did help with information

Miinukset: The rooms were cold and the heat didn't rise getting out of the showers in the am was the worst other than that not bad

Plussat: Citiez is a lovely hotel, a little bit far from Downtown, but quite easy reach by tram, or even bike.

Plussat: Henkilökunta oli tosi ystävällinen, aina jäi kuva, että olet oikeasti tervetullut. Hyvä, siisti hotelli. Kaikki toimii. Raitiovaunun pysäkki ja kauppa heti lähellä.

Miinukset: Huone liian pieni ja ahdas

Plussat: Amazing staff, very friendly and helpful ! Since we spend most of our time outside of Amsterdam the location and parking availability were perfect for us.

Miinukset: Some in and outside hotel renovations were pretty noisy during our stay, made it impossible to sleep in later than 8am, but it's really nothing major unless you have a kid or stayed out all night.

Plussat: The breakfast, comfy bed, plugs by the bed, excellent customer service

Miinukset: The room was just a little bit smaller than expected

Plussat: Sijainti huono, huoneessa ei ollut luvattuja teekeitintä eikä kahvikonetta. Näkymä likaiselle katolle, huone oli pölyinen ja pieni.

Miinukset: Kaikki

Plussat: Breakfast was nice, comfortable, price was right.

Miinukset: A little off the beaten path. Took an effort to get the bus to Amsterdam center.

Plussat: Comfortable bed and clean room.

Miinukset: Expensive all together.

Plussat: Both close to the airport & to town. Right next to the gas station (if you are not wanting "hotel food" and prices) and are willing to have both sandwiches, rather than "meals". Be warned- the warm sandwiches stop in the early afternoon (around 1400).

Miinukset: Please have trained staff inspect bicycles before renting them. Had a bike with several seat issues that almost caused several major accidents on the way to town- before a stranger offered to fix.

Plussat: Edullinen, siisti. Kohtuullinen kuntosali.

Miinukset: Sijainti, kulkuyhteydet muuten kuin autolla haastavat. Kävellen/julkisilla pääsee, mutta hotelli on ensisijaisesti suunnattu autoilijoille/autolla kulkeville ja sijaitsee melko sivussa. Jos yövyt täällä ja liikut Amsterdamissa julkisilla, osta lippu jolla voi käyttää myös bussia 397!

Plussat: I know Mercure hotels from the past. So, I liked the name. They keep the bathroom as supposed, towels as expected and extra soap, shower soap and shampoo conditioner. Fresh orange juice pressed while you're there!

Miinukset: The breakfast wasn't exceptional. The cleanliness of the room (dust under the bed) wasn't exceptional. The key card and parking card didn't work one day. No coffee machine nor Nespresso for a 4-star hotel...

Plussat: Cleaning and comfort

Plussat: 1 bus ride to downtown Amsterdam. Very quiet area, very quiet hotel. Excellent staff. Awesome breakfast for €15.

Plussat: The bed was super comfortable and the restaurant made delicious food for lunch and dinner.

Miinukset: The service was very average, we would be standing at the bar waiting for service for coffee and staff members would walk in.. make their own coffees and walk off without acknowledgement. On the weekends when we would have liked to go to the hotel restaurant it wasn’t open for full service and only burgers. The floors were not vacuumed very regularly and the room was missing a lot of standard hotel items such as an ironing board and iron, simple things like a razor, showering cap etc. We were also extremely frustrated to learn that although our booking said “all fee inclusive” we were expected to pay additional tourist tax and service fees upon arrival.

Miinukset: The location is very misleading and with the GVB transport card valid for the train, tram and bus it takes an hour to get to city centre. They also have a vending machine in the hotel selling drinks but we were not allowed to take that drink into the hotel restaurant?! Overall the room was nice the food average but the location is horrible unless you have a car or can afford to uber/taxi or don’t mind travelling almost an hour to get to dam square on public transport.

Plussat: The shuttle drivers

Miinukset: Front staff was not very friendly or helpful charged random charges onto our account after talking to them about it

Plussat: Excellent location to Airport and close bus system to downtown. Friendly and informative staff. Good food

Plussat: The room was really clean, staff were lovely and helpful! Easy to get into central Amsterdam and to get back to the hotel with the local bus that ran through the night

Plussat: very convinence to airport

Plussat: cleen, quet, nice

Miinukset: very bad location, breakfest was not included (in 82 Eur/night!) for 4* forget about sauna, swimming pool...

Plussat: city maps and tourist guides near the reception.

Plussat: It is really comfortable

Miinukset: They should change the bed

Plussat: The location is very good, very close to the airport and good shuttle service. Very good bar and restaurant with excellent food and good selection of drinks. Nice, comfortable rooms. Close to great walking, cycling, horse riding trails next to a lake. Did not try the local transport to the city centre, but hotel seems to be very close to main transport routes.

Miinukset: No

Plussat: Ilmainen lentokenttäkuljetus, kulkuyhteydet keskustaan hyvät (bussi 2 - 4 kertaa/tunti, pysäkille matkaa n. 100 m), ravintolan ruoka herkullista, henkilökunta ystävällistä.

Plussat: Asiallinen palvelu. Huoneissa ilmastointi, joka toimi. Aamiainen tosi maittava. Suosittelen. (tosin eri maksua vastaan)

Miinukset: ---kaikki ok

Plussat: kuljetuspalvelu lentokentältä toimi hyvin

Plussat: The ease of the Airport.

Miinukset: We were disappointed with the quality as compared with the price. The hotel had a lot of flies that kept going on the food and coffees.

Plussat: The shuttle bus was good but the quality of the hotel need improvement, especially that the room is too small

Miinukset: $review.cons

Plussat: close to hotel, great shuttle service

Miinukset: breakfast was not fresh, very poor selection, no fresh juices

Plussat: Very warm welcome at reception

Miinukset: No "comfortable" seating around the lounge area !

Plussat: The hotel was beautiful, the staff were very friendly the cleanliness of the hotel was 5* and the bed was one of the most comfortable I've ever stayed in for a hotel...also the hotel was kind enough to supply a gift voucher for my partner and I as we were there to celebrate her 30th a very nice personable touch

Miinukset: It was a little far out however a short walk to transport to take you right to the city and to the airport when needed

Plussat: It was nice and modern, not far from the airport and close to tram stop to take you into town. Had nice facilities and was clean.

Miinukset: It was quite far from the centre. It took about half an hour to get into town but travelling on the tram was pretty straight forward and cheap, so wasn’t a huge issue.

Plussat: been to this hotel a few times, east to get to too and the staff are lovely from the time you enter the reception to being served at the bar. Thanks you so much we will be back

Plussat: Everything - staff at Bar & Restauarnt especially THANK YOU! Meal & Menu fantastic

Miinukset: NOTHING

Plussat: Nice, calm atmosphere. Good set of freeweight dumbells in the gym. Friendly restaurant staff.

Miinukset: The bathroom door didn't close, it just hangs, no closing latch/handle system, so not so nice for privacy. No swimming pool or sauna/spa facilities.

Plussat: Public transport is frequent and it only takes about 20 minutes (not including the 10 minute walk to the station) to get to the city center, so despite it being in a relatively quiet area it's not a problem to go anywhere you'd like. Hotel itself is very nice and the staff are super helpful.

Plussat: Pleasant staff, clean and spacious.

Miinukset: Would have liked a bit more equipment in the gym. Seemed a little bit too basic.

Plussat: Clean room, big beds, nice & modern equipment, quiet area. Very good value to cost.

Miinukset: Location - the hotel is far away from the center and there are only office buildings around. It isn't that close to airport either - airport taxi costs 25-30 Euro. Similar cost is with the Shuttle bus. Travel to the city center takes up to 45 minutes by buses or by underground trains (plus 15minutes walk to the closest station). I hope this comment would help others since in my opinion it is really the only disadvantage of this hotel.

Plussat: Convenience. Ease of access to Amsterdam and highways to other locations. Artistic decor.

Miinukset: Cleanliness. Dust under bed, spittle on wall, stains on floor, threadbare towels, missing wash cloths. Inattentive staff in bar and dining room. Overcharge for meals.

Plussat: very convenient location, good room and breakfast

Miinukset: reception could use some more staff to speed up check-in/out

Plussat: Reliable , easy access, comfortable

Miinukset: The restaurant service does not match up with the profile of the hotel

Plussat: It's a really nice modern hotel, great for business trips- close to the airport!

Miinukset: I didnt like that the hotel was so far away from Amsterdam City Centre, the hotel is'nt very close to the tram stop so it takes a while to get into Amsterdam City Centre. The hotel is definately for business people- not for tourists wanting to see and explore Amsterdam!

Plussat: Siisti ja hinta-laatusuhteeltaan hyvä hotelli. Aamiainen oli hyvä, mutta se olisi voinut sisältyä hintaan. Paikan päältä ostettuna se tosin oli edullisempi kuin etukäteen.

Miinukset: Henkilökunnalla (reception) ei tuntunut olevan aikaa vastata kysymyksiin, suhtautuminen hieman hätäistä.

Miinukset: Suihku likainen ja huone pölyinen! Minibaarissa tajuttomat hinnat !

Plussat: Kuntosalista ja huoneen sisustuksesta. Myös sänky ja tyyny olivat harvinaisen mukavat! :-)

Miinukset: Todella hidas tietokonesysteemi sisään ja uloskirjautumisen suhteen! Kuten yllä, kirjoitin jo "viestisi" kohtaan viestin jossa pyysin jokaisen huoneen veloitusta huoneessa yöpyneen luottokortilta varatessani 4 huonetta neljälle hengelle. Tämä sanottiin vielä kirjautuessamme sisään.

Plussat: Hotellista on jonkin verran matkaa keskustaan. Julkisilla kulkuneuvoilla pääsee kuitenkin hyvin liikkumaan, myös yöaikaan. Hieman outoa mielestäni oli, että hotellista ei ollut saatavilla kaikkia aikatauluja. Omatoimiselle matkustajalla reittien ja aikataulujen löytäminen ei kuitenkaan ole mikään ongelma. Huoneet todella siistit ja siivojat erittäin mukavia!

Plussat: Hotelli oli uusi ja siisti. Hyvä palvelu ja hyvät huoneet.

Plussat: The parking price...

Miinukset: Sorry for my english but I would like everybody know our experience When I booked I asked them for a baby cot. Than from the experience of others I thought is better 2 call them on arriving day to renew my request. Everything was useless. We arrived at the hotel at 20.15... and the baby cot after a big ... it arrive at 22.45. Because they couldnt understand " why you can not hold the boy with you on the bed is just for 2 nights ?" So than they brought an almost broken baby box ... to figure as a bed. Than all hitechnology sometime usless (like the frige)... It was the worst 4* hotel we ever stay.

Plussat: Good-sized rooms, very clean

Miinukset: Location - in the middle of nowhere - but reasonably handy for the airport. Polite staff, but no information about the hotel (reception telephone number, restaurant details, etc) in the room. Food in the restaurant was reasonable.

Miinukset: Staff attitude,not friendly. Amenities not enough

Plussat: Airport shuttle

Miinukset: N/A

Plussat: Very good staff and service and helpful

Plussat: Clean. I was there at check in and rooms were ready.

Miinukset: small bed.

Miinukset: We stayed so we could get a late pick up and early departure. The times we needed the shuttle they were not running so it cost for taxi both times. We also left earlier than breakfast. These were the reason we came to the hotel.

Plussat: Nice hotel meets the 4 stars rating

Plussat: The bar and the service from the staff were good. The food from the kitchen was great.

Miinukset: -Hotel locked its doors at night and we could not get in. We were stuck outside ringing the front doorbell for twenty minutes! -Hotel apparently only has rooms with two single beds in it, so there was no upgrade option and we had to push beds together!

Plussat: Convenient and value for money

Miinukset: They closed the smoking room

Plussat: Shuttle service was important to us. It ran often and was on time.

Miinukset: Noisy neighbors until after 10.

Plussat: Shuttles to the train station, modern set up, and easy.

Miinukset: I was told we had a breakfast included with our stay upon check in. They said just come down before 9. When we showed up they asked our room number. Right when we were going to finish eating, a server comes over with a bill. We never even say the prices!

Plussat: Hyvä aamupala ja ei ollut kaukana kentästä

Plussat: shuttle to airport was good and room was perfect for a one night stopover

Plussat: The location near the supermarket. The room spacious Good price

Plussat: Restaurant bar all very nice good location and staff food is a bit expensive but good.

Plussat: Unfriendly treatment

Plussat: Payed for an upgraded when we arrived to the business room as the room that we had before was outdated and small. The business room had a comfy king sized bed and was very spacious.

Miinukset: The hotel was located about a 30 minute walk from the train station and would cost you around about €11 a day per person for the train into central Amsterdam. The original room was not value for money and would need an upgrade as the rest of the hotel has already.

Plussat: Restaurant was good, delicious breakfast

Miinukset: The hotel can be rated with 1 or 2 stars, but definitely not 4. There was a very dim light in the room; reading was not possible. To my question, the service personnel answered that you can leave an open door to the toilet then there will be more light. Very small bed, heating battery in the toilet does not work. To my requests, the reaction of the reception was aggressive - either live or move out - we will not refund the payment, we will not solve the problem. One of the towels was not fresh. Why this hotel has 4 stars, it is not clear

Plussat: I am a regular visitor to the hotel and will continue to do so

Miinukset: I was woken at 2.30 in the morning, by someone banging on a nearby bedroom door and shouting to the occupant inside, this went on for about 10 minutes. I was very supprised your night staff did not hear anything

Miinukset: Something happened in this hotel, may be basements were flooded. There is disastrous smell of moldy stuff everywhere in rooms that they're trying to kill with no less heavy scent of deodorant.

Plussat: Friendliness of the staff

Miinukset: Unfriendly & noisy hotel. There was a big overnight party during my stay..from saturday night .. until 4 a.m. of Sunday .. My friend lost som of her privite things.. one of th worst hotel I ever stayed.

Plussat: I got a new room quicly when I complained about the smell in the first room.The staff in the kitchen stayed 30 min extra.

Miinukset: The smell in the room.It was hard to find, lack of signs.No possibillity to get any kind of food/breakfast when you have to leave early.

Plussat: It was well located. Not much else to like!

Miinukset: They apparently do not read these reviews at this hotel - or they just do not act to them. (All the other hotels do!) Everything other people had complained about before us was totally true. The room had a strong smell of after shave which did not hide the disgusting smell of cigarrettes (we booked a non-smoking room!). The bathroom was in a bad need of renovation. The toilet seat was swinging from left to right, the water pressure in tap and shower was poor, hot and cold water changed simultaneously and also the bathroom was terribly hot. There was also a smell of mold in the bathroom. The room had no air-conditioning and the windows opened all the way, so someone could easily climb to our room! The staff was not friendly specially in the restaurant. Breakfast too expensive, yet there is only instamat coffee! We asked for a refill in the buffet but nobody brought anything, so when something ran out you could not get more. Also all the nicest tables were with"reserved"-signs, at breakfast! Yet nobody came to these tables, so everybody had to sit in the darkest area of the large breakfast room and really close together with other people. There was a very loud family sitting next to us and we got no peace and quiet for our breakfast. The waiters did nothing.

Plussat: Erittäin kulunut. Huoneen lämpotilan säätö ongelmallinen - onneksi löytyi viileämpi huone. Äänet kuuluvat sekä kadulta, huoneista että käytävästä häiritsevästi. Kylpyhuone ensikuokkaisen siisti! Palvelu erinomaista!

Miinukset: Remontin tarpeessa ja silloin äänieristykseen tulisi kiinnittää huomiota

Plussat: Kodikas ja rauhallinen. Erityisesti pidin siitä että hotelliin sai ottaa koiran mukaan eikä siitä veloitettu mitään!

Plussat: the staff. the location

Miinukset: no elevator

Plussat: The hotel is located close to the city center and an easy walk to the main shopping district. I was on a layover between the US and Denmark and the train and bus from the airport to the hotel were fairly easy to navigate even for an American who can't speak Dutch. The hotel is lovely from the outside and the restaurant on the ground floor is modern, welcoming and attractive.

Miinukset: The room was extremely small - small bits of paper packaging from former guests remained on the floor under the desk suggesting that the room hadn't been cleaned very carefully. The in-room safe was broken. The bed was old and sagging, furniture was old and worn, TV was functional but old, no overhead lightbulb in the bathroom - no small bottles of shampoo, lotion, etc. just a liquid soap dispenser on the wall across from the shower and sink, so one must be careful not to drip soap on the floor when washing hands in the sink or taking a shower. In light of airline restrictions against carry-on liquids and gels, having adequate quality toiletries is important, especially for a "4 star" hotel. The hotel doesn't offer a secure place to leave luggage post check-out. They offered to let me leave my suitcase in a corner of the lobby by the front desk.

Plussat: Convenient location

Miinukset: Cleanliness of the room

Plussat: Clean pleasant quiet

Miinukset: no

Plussat: No breakfast in price. 23 euros extra for breakfast was too much.

Miinukset: Include breakfast in some price packages at booking

Plussat: The staff at reception were very friendly and helpful. And the hotel is in a great location, close to the airport and train station. The Crowne plaza also has a free shuttle to the airport.

Plussat: Nothing,, the room was a disgrace, so on arrival I told them I wasn’t happy,, then they basically called the police and kept our money and would moult let us stay in the room

Miinukset: The duty Manager

Plussat: We picked this because it was close to the airport and we had an 8 a.m. flight out. It was a good base to work from to explore Amsterdam, with the train station nearby. The dinner we had in the dining room was excellent.

Miinukset: It would have been nice if we could have been shuttled to and from the train station in the hotel van (we used an Uber for two trips). While it isn't a hard walk, it is a distance at the end of a long day of touring.

Miinukset: I'm not sure about the extra 79 Euro charge that has shown up on my card.

Plussat: Staff are very friendly, helpful & accommodating. Got free shuttle bus to & from the airport. Rooms are nice

Plussat: Staff extremely friendly

Miinukset: Not enough light in the bathroom

Plussat: The rooms were large (Coming off of some small hotels in Europe), lots of channels, comfortable beds, and very clean.

Miinukset: The shower knob was a little odd and the distance from the airport is pretty far, but other than that, everything was great.

Plussat: Staff

Miinukset: Location

Plussat: Everything

Miinukset: Location but the airport shuttle solve this problem

Plussat: The hotel was responsive when I called to report my air conditioning was not working. Maintenance arrived promptly, and a new room was immediately assigned when it was discovered the unit was irreparable.

Miinukset: The day front desk clerk seemed bothered that I wanted to check in upon arrival, as if I was disturbing her. She was rude to my family, as well. However, each clerk that followed her shift was pleasant. Additionally, the hotel is in a remote area.

Plussat: Breakfast was standard although there was an omelette chef which was a bonus.

Miinukset: Hotel restaurant is a little lacking in atmosphere although service was exemplary.

Plussat: Frankly-nothing.

Miinukset: The room was dirty, had a smell of mildew or rot in carpet. The chair at the desk was rickety and unusable. There was no plastic bag for the ice bucket, the bathroom had two plastic cups not wrappped in plastic. The food in the lobby restaraunt was limited and i was served a clubhouse that was so dry it cut my mouth. The bartender didnt know how to make a martini. The bath tub was so small I almost fell out when steped on side by accident. The room was hot even though I turned heat down.

Plussat: We were very pleased with this hotel. It does help if you have a car (which we did) as the hotel is not close to any transportation. You would have to use the hotel shuttle back and forth to the airport to get into Amsterdam. The room was very nice and spacious.

Miinukset: We have no complaints.

Plussat: Bar and rooms have been remodeled since last stay, very clean

Miinukset: very limited menu in the restaurant and bar closed at 11pm was told it was the quiet season (in August!) Very poor internet connection at always at this hotel.

Miinukset: small detail, the sauna wasn't working

Plussat: Good facilities and convenient for airport and Schiphol offices.

Miinukset: Limited and overpriced menu in evening. Outrageous wine prices.

Plussat: Pleasant and friendly staff.

Miinukset: $review.cons

Plussat: Pool was nice and warm

Miinukset: This hotel is more and less okay but I think the prices are too high because the room need to be renovated! And it was cold.

Plussat: Near the visited company

Miinukset: $review.cons

Plussat: Efficient shuttle to and from airport

Miinukset: $review.cons

Plussat: service and gym

Miinukset: the informtion given very expensive for what it is Restaurant too expensive

Plussat: Nice hotel, good room, great shower!

Miinukset: Bar in the hotel was ok but terrible service.

Plussat: Very easy to reach hotel with free shuttle bus from airport. Bus goes every half an hour

Plussat: Perfect everything so well organised and staff very very friendly

Plussat: Really! I never intended to go in February.

Miinukset: Same as above

Plussat: Hotelli ajoi täysin asiansa! Hyvä ja sujuva lentokentäjuljetus. Aamiainen oli myös ok.

Plussat: --

Miinukset: Huone ei ollut siisti. Uima-allasalue oli likainen. Hotelli oli rempan tarpeessa! Paljon lentomelua. Ei oikein mitään hyvää.

Plussat: Shuttle service

Miinukset: Our room generally was dirty, there were stains on the floor and hairs all over the bed

Plussat: Good staff Clean hotel

Miinukset: Can’t think of one

Plussat: Friendly staff. Shuttle to and from the airport was nice.

Miinukset: It's not a complaint, but a little bit more of Customer Care and smile could be an extra point for this good hotel

Plussat: Lentokenttäkuljetus sijainti aamupala henkilökunta

Miinukset: Pikkasen kuluneet huoneet

Plussat: Palvelu, ruoka, nukkuminen

Plussat: It stayed there just for the night as I had an early flight from the airport the next morning. For that purpose the hotel is fine.

Miinukset: The shower was not usable as the pipe was completely broken down so I could not fresh up in the morning. I complained at the reception, but they didn't seem to take me serious at all. This seems to happen more often in this hotel. I'll use another hotel at the airport not next occasions.

Miinukset: Noise from aircraft

Plussat: close ot the airport

Miinukset: very basic

Miinukset: Food

Plussat: Close to airport and free shuttle to airport. Clean room and friendly staff.

Miinukset: Not close to walk to anything.

Plussat: Hotelli on kätevästi lentokentän vieressä ja sinne pääsee puolen tunnin välein lentokentältä lähtevällä ilmaisella bussikuljetuksella. Myös aamulla pääsee kentälle samalla kuljetuksella. Hotelli oli siisti ja aamiainen hyvä. Hyvä hinta-laatusuhde.

Miinukset: Hieman yöllä haittasi lentokoneiden äänet.

Plussat: Nice spacious rooms with a free shuttle service to and from the airport.

Miinukset: $review.cons

Plussat: Good transport to the airport

Miinukset: Television in the restaurant

Plussat: Lots of TV channels although not much english channels.

Miinukset: No breakfast included.

Plussat: Too short a visit to comment (8 hours most of it asleep) but a comfortable bed.

Miinukset: A bit of a maze when you arrive trying to find the room

Plussat: Close to the airport

Miinukset: People not interested at all in the guests Shower curtains damaged. Hair, etc etc

Plussat: close to transportation

Miinukset: not much in the way on non Turkish restaurants around! and in a residential area

Miinukset: Äänieristys heikko

Plussat: Sopivan pehmeät sängyt. Ilmainen pysäköinti.

Miinukset: Hintaan nähden niukka aamiainen. Kulunut ja melko nuhjuinen yleisilme.

Plussat: Tilava huone, hyvä aamupala, siistit sisätilat.

Miinukset: Piha kulahtanut, jopa hieman epäsiisti.

Plussat: The room was very good value for money. The staff were friendly and left you to get on with it.

Miinukset: Location wise I'd stay a bit closer to Amsterdam Central next time.

Plussat: The staff

Miinukset: The area

Plussat: Nice staff

Miinukset: Our first room smelled strongly like cigarettes and we had to change to another one. They didn't have room service available and the restaurant wasn't serving dinner either.

Plussat: The bed was good

Miinukset: The location , too far from the center

Plussat: The food in the hotel was ok. I'll give them that. Nothing special in anyway, but not bad either. Apart from that, the only thing I can say that is somewhat positive is that the rooms where clean. Which isn't saying much.

Miinukset: Easily the worst hotel I've stayed in anywhere in the world. Didn't live up to expectations on a single thing. It's overpriced, unhelpful staff, terrible location, nothing works. We paid more than 100€/night and room, with no working air conditioning and a wifi connection that makes you feel nostalgic about the connections of the 90's. We heard other guests complain about the same issues. The bathroom is tiny, and the faucets in the shower will leave you either scalded or with frostburns. Unless you're willing to spend 30 or so minutes desperately trying to find a somewhat bearable temperature. Normaly I would feel that 100€ was a good price, but when you get absolutely nothing for it... then no. It's way overpriced. If you pay more than 45-50€/night per room for a stay here, you've been duped. The outside of the hotel is dreary, and the inside is just slightly better. It was a bad neighborhood, where the kids/youth of the area would throw things on people passing by, which left our kids feeling unsafe and scared. And why shouldn't they be? Being attacked by water baloons and metal objects when going out for dinner isn't what one expects on what should be a lovely holiday trip. The first thing the receptionist pointed out while we were checking in was that it was a public parking so they took no responsibility if someone broke into our car. A fairly random and unsetteling comment, as the only thing we asked was if the parking outside was the one mentioned when we made the reservation to make sure we were parked in the right location. The tram station is fairly close, but it's a 37 min ride into the Central station, so this hotel is by no means well located. The staff was unhelpful, borderline rude. We were left with the impression that we should be grateful that they had time for us. We were from the first moment talked down to, almost aggressively.

Plussat: Friendly staff. Comfortable beds.

Miinukset: Pretty far out. 19 stops on tram to Central Station. Almost end of line. Neighborhood is just apartments. Nothing interesting here.

Plussat: Hyvä aamiainen, hotellin ravintola oli myöhään auki (tulopäivän iltalennon jälkeen ennen nukkumaan menoa oli mukava istahtaa alas ja syödä vaivattomasti)

Miinukset: Kaukana, huono ilma huoneissa, ei saa kuin pitsaa ravintolassa, köyhä aamiainen

Plussat: The rooms were really clean, the staff was polite and co-operative , overall a nice stay in this hotel

Miinukset: The TV in the room was not working ,there was no fridge in the room and the breakfast was really expensive

Plussat: Staff was professional and very helpful. Rooms were large and clean. Free Parking. Buying a transportation ticket at the reception made it easy for the transportation.

Miinukset: Location is terrible. It is an 8 minute walk to the closest city transportation at a good pace and a 20 minute ride into town. If it is cold, it poses a problem. The night bus is inconsistant and the numbers changed without notice. We stood at the buis stop for 45 minutes in 28 degree F before we took a taxi (22 euro). (Not the hotels fault, but effects the overall stay).

Plussat: the accommodation was good enough but there was no facility at the hotel to get a drink (alcoholic and non alcoholic) during the day, only at breakfast time and dinner time.

Miinukset: as above

Plussat: helpful staff, close to airport

Miinukset: that the 'double bed' was 2 single beds pushed together

Plussat: Easy to find, parking place, accessible by public transport. Good breakfast.

Miinukset: I have had a room on the top floor near something like aircon ventilation. It was noisy all night long and very annoying. Hotel is not new and it starts to be visible. I have managed to live with it.

Plussat: Henkilökunta oli ystävällisestä ja palvelualtista, erinomainen aamiainen.

Miinukset: Hotellissa ei ole parkkipaikkaa eikä vartioitua aluetta. Autoomme murtauduttiin hotellin edessä rikkomalla ikkuna mistä aiheutui tuntuvat taloudelliset tappiot. Poliisilaitoksella kerrottiin että autoihin murtautuminen on viikottaista. Samana yönä murtauduttiin myös toiseen autoon. Hotellin lähellä sojaitsi epämääräinen slummialue.

Plussat: Siisteys, suhteellisen edullinen hinta

Miinukset: Ratikkapysäkille on 10-15 minuutin kävelymatka. Ihan kohtalainen kävelymatka, jos yöpyy hotellissa pari päivää ja kulkee matkan keskustaan kerran päivässä. Jos suunnittelee käyvänsä päivän aikana useita kertoja hotellilla, en oikein suosittele tätä hotellia. Onneksi ratikoita kulkee kuitenkin usein. (Paitsi Queens Day:nä 30.4., jolloin hotellille oli hyvin vaivalloista mennä ruuhkan takia.) lisäksi kaipasimme aamiaiselle kasviksia.

Plussat: Respahenkilökunta ok. Hyvä sijainti, 20 min keskustaan ratikalla. Hyvä shopping- ja ravintola-alue lähellä. Ilmaiset parkkipaikat ja helppoyhteys kehätielle.

Miinukset: Huonoin kuntosali missä olen koskaan käynyt. Siivoojien taso vaihteli viikon aikana rajusti.

Plussat: Almost everything. Good facilities, excellent accommodation.

Miinukset: Noththing

Plussat: the staff competence and amability, the comfort. A great hotel but for distance from center

Miinukset: breakfast could be better and distance from town (45 mn)

Plussat: $review.pros

Miinukset: We reserved airplane shutle bus. However, the shutle bus did not come and we pay more money to taxi to take our airplane

Plussat: Parking availabilty

Miinukset: Smoke free room however could smell smoke from hall way