Hotel Monterrey

Was a stylish hotel which would have been wonderful in it's time. Curtins needed a clean, carpet thread bare. Has a great charm but looks unloved.

Heating was not warm enough. Only one blanket for two people in twin beds.

Spacious and comfy.

The room was looking to an ugly patio. There was a cockroach on the bathroom.

We needed an iron machine urgently and although at first the receptionist said the rooms didn't have an iron and he wasn't sure whether he could get one, at the end he was very efficient and got us an iron in less than 10 minutes.

The first reaction from the staff when we asked for the iron machine was "No, the rooms don't have an iron machine". Only after insisting we got a "I'll check with the governor but not sure if I can help" and only after I insisted, I got a positive answer and a fast reaction. The elevator was broken.The hotel and rooms looked old (but clean). We were put in a room with two beds without being asked, instead of a double bed. The price was too high compared with the quality.

the hotel was dated and there was not really anything that would apeal to familys this is more of a hotel for older people and I am glad that we only stayed one night

Nicely placed, magnificent interior, quiet, very reasonable price

Very poor security, no reasonable safety facilities, no way to be sure about your belongings (money, passports, jewelry, electronics). During our 5-day stay our room and a few neighboring rooms were robbed in the evening time and a lot of valuable things disappeared. Hotel has no responsibility for the things even that you keep in the safety-deposit box. The box is very small (e.g. no way to put laptop there) has a prehistoric lock which you have to ask at the reception. Right on the vault you find the note that the hotel has no responsibility for the things you put there. So, the hotel Monterray is an extremely nice place if you do not care about your things and has not more than 20 Euros in your pocket.

This hotel is not a good hotel. It has 4 stars but the quality of furniture is terrible. There are only portable TV's too. If you want to have a peaceful night then dont use this hotel. It is located on a busy center street and at the weekends it is impossible to sleep because the town is full of students who get drunk and make so much noise at 2 3 4 5 o'clock in the morning. Stay away from this hotel. It is a ripoff.

See my above comment

Hotel very clean and central, rooms slightly small

Sightseeing in Salamanca, visiting a friends

No

The cleanliness of the room was excellent. The staff were, for the most part helpful.

The focus was so strong on groups that there is no place for the individual to even have a glass of wine. This is not good for the individual traveloer new to the country.