Such a fun place!
We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
The room was incredibly small. I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.
This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.
This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
The bed was pretty hard. I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.
Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
Friendly helpful staff. Excellent location. Iconoclastic décor.
I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.
Fantastic location and cute little boutique
We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.
The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Perfect location and great staff!
Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan.
Couldn't find an outlet in the bathroom. Made it a bit more difficult to get ready in the morning. Room was small but wasn't an issue for us because we were only in our room to sleep.
Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly.
Nothing! Would have loved to have stayed there if the A/C would have stopped leaking. But they fixed the situation very quickly.
CasaBlanca Hotel sijaitsee keskustassa, ja La Fortaleza - Palacio de Santa Catalina ja San Juan Cathedral 10 minuutin kävelymatkan päässä. Käytössäsi on limusiinipalvelu, tietokonepiste ja express-sisäänkirjautuminen.
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