Varna hotellia

Plussat: We like everything at this place: the very nicely landscaped courtyard, the children's playground, the swimming pool, the fact that it is close to the beach. Very good breakfast. The hotel is ideal for families with children. Very friendly staff. Thank you!

Miinukset: Nothing to add.

Plussat: The greeting the staff and the accommodation was excellent and the breakfast was excellent

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was amazing

Plussat: Best location just a 20minute bus ride from Varna city centre.Take bus 409 and get off at Konstantin.We asked the conductor to let us know when to get off. Just a short walk from the bus stop is the hotel nestled in the most beautiful garden. Hotel was spotless and modern. It was faultless. The couple that own the hotel were absolutely delightful. Although their English was limited it was better than our Bulgarian!!! They were friendly, gracious, and helpful. So proud of their hotel and garden it was like tobeing with family. Excellent breakfast the staff were so lovely. Numerous beaches, restaurants kids activities, tourist shops within a few hundred metres or at the most 2km of hotel. Beautiful sandy beaches and if u didn't want to be with the crowds you could lie by the hotels swimming pool. We loved staying here and were very sad to leave. This is a couples passion rather than just a business Highly recommended.

Plussat: A very quiet and beautiful property, you can tell the owners of the establishment really care about their business and property. A pretty garden and nice animals on the property, very interesting place to stay. The owners were very sweet to us, they gave us lots of great travel tips about the area, told us about places to go, restaurants to eat at, things to see, etc.

Miinukset: I didn't realize at the time of booking that the nearest beach (about 5 minutes of walking) was one of the lesser beaches in the area. The water at the "South Beach" (nearest beach) was fairly rough, the sand was rough, there was lots of algae in the water during our visit. Overall, this is a great place to stay, but if you want to visit some of the nicer beaches you will have a longer walk, taxi ride, or need to do a bit of driving.

Plussat: Friendly owners, very clean, close to the beaches, good breakfast, nice garden

Plussat: Hotel services and breakfast. Hotel is a quite and you could enjoy your holiday. Swimming pool is a clean and there is enough space for all visitors.

Miinukset: Nice holiday. Service was amazing. Hotel and area around hotel are well mentained. Hostesses are very polite and helpful. I highly recommend this hotel.

Plussat: Staff & the Garden.

Miinukset: Nothing at all.

Plussat: This quiet, friendly, family run hotel exceeded my expectations and the owners take pride in their establishment. Located close to the beaches and village, this hotel is obviously aimed at families with children. The well kept gardens had swings/slide/sand-pit, etc, a few animals and birds and wide range of flora and fauna. The swimming pool area was also well kept, the owner tending to it every morning before breakfast, was popular with guests with sun loungers, seats, tables, parasols, and inflatables poolside. Breakfast was plentiful with home grown fresh fruit and veg served every morning. My room was clean and comfortable with large wet-room/wc area and a much appreciated fridge. A sunny balcony with table and chairs, flower boxes and clothes airer with pegs (very useful). We overcame language problems relatively easily, in one case the owner phoning her English speaking daughter-in-law for me to explain my request, which after translation, was duly granted. The premises is enclosed and offers as safe environment for children as it possibly could and a gated car park meant I could leave my hire car in complete safety. At breakfast, on my penultimate day, the owners and staff surprised one child by presenting him a birthday cake along with everyone joining in singing "Happy Birthday to you". How many places would do that!? In all, I found this a delightful, friendly, small, privately run hotel where the owners, family and staff went out of their way to be helpful. I thoroughly enjoyed my stay and have no hesitation in recommending this hotel. I look forward to my next visit.

Plussat: Huoneen siivous tehtiin joka päivä hyvin. Salaatteja oli runsaasti tarjolla joka ruokailussa.

Miinukset: Musiikkiesitykset pauhasivat pihalla klo 23 asti. Kaikki kuului niistä liiankin selvästi huoneeseemme 6. kerrokseen.

Plussat: The hotel is excellent. Good value for money. We will surely comeback again

Miinukset: Nothing

Plussat: Hyvä ruoka

Miinukset: Meluisa alkuilta...musiikki kuului huoneeseen liian hyvin. Allasjumpat oli ala-arvoista...ei liikunnan kanssa mitään tekemistä.

Plussat: We really liked our room - it had a very nice balcony, it was cleaned daily, and the beds were super comfy! We also enjoyed hanging out at the pool - the atmosphere was very pleasant, it was always clean, very convenient to get food and drinks, great water temperature, comfy seats and towels. The animation team was really fun, and we liked the range of activities they organized. The staff overall was very pleasant, polite and helpful.

Miinukset: Food and drinks definitely could have been better. Although there were a lot of food options, they weren't particularly well-spiced, or some cooked items were very oily. The cocktails were mostly too sweet because of the syrups used. Additionally, on the way to the private beach, we had to take a 10 minute bus, which did not have air conditioning, and that was a pain if it got too crowded or hot outside. Finally, on the website it was presented as a place ideal for couples, but I think it was ideal for families with children.

Plussat: The hotel exceeded my expectations - everything was top notch. The staff is very friendly and helpful, always smiling and ready to help. The restaurant is always filled with fresh, delicious and varied food, extremely clean and welcoming. There is even a private beach for hotel guests with sun beds and umbrellas, as well as a restaurant and beach bar - all that included in the price! There is free parking which is well organized, the rooms are clean and big enough, the pool is large, clean and there are plenty of sun beds and umbrellas. Each evening there is a program for the children and guests of the hotel. In a nutshell - I highly recommend to anyone who is looking for a perfect experience on the Bulgarian Black Sea coast.

Miinukset: The only thing that can be improved is the internet connection.

Plussat: All the services are very good, a very comfortable room, perfect cleaning, nice beach, maybe too far for someone, but not for me.

Miinukset: The animation team, and the food at Italian Restaurant. The cook need a vacation in Italy.

Plussat: Everything

Miinukset: Animation was really poor

Plussat: The room was very clean and large, we enjoyed the view to the sea. Every day we received 2 cans of beer, 2 orange juice and 1 bottle of water for free. The staff was friendly. Upon arrival we received a superior room although we booked a standard room. The hotel is very good, has good facilities for a 4*. Free parking. You can skip the lunch if you chose to stay at the beach because the hotel has food sent at the beach bar, very good pizza and ice cream.

Miinukset: We didn't like that is very far from the beach, you rely all the time on the hotel transportation - 12 min by bus. In the evening there is no transport to the city center and you have to walk at least 30 min. The food is varied but not tasteful (poor quality).

Plussat: Well organised transport to the beach, nice staff, ready to help you anytime. Food was good, late breakfast and lunch available, bar open until 00:00. The room and pool were very clean.

Miinukset: Very sweet cakes, very very sweet.

Plussat: Very clean and lot of space in the room (superior double). The staff helped every time you need and very polite.

Miinukset: N.A.

Plussat: free parking good wi-fi staff is helpful

Miinukset: animation would be better

Plussat: Stuff facility hospitality

Plussat: Extremely good customer service. Staff was very helpful.

Miinukset: It is difficult to fail them on anything.

Plussat: Everything was excellent. Accommodation is an oasis of tranquility and the services offered are very good. The staff was very kind

Miinukset: Honestly, it was the most beautiful place we have ever stayed. The staff catered to our every need. All of us felt this way. Everything was clean and the grounds are gorgeous. Whatever we needed, was supplied. The location was perfect, a few minutes from the beach by foot and the wonderful Sea Garden where we walked daily. Across the street was a wonderful restaurant and Spa. Shopping was a ten minute walk and the airport was a short taxi ride.

Plussat: Excellent personell especially the manager. All the staff are very friendly,polite and helpful. They did their job with profession and beyond. Breakfast was excellent. Very clean hotel.

Miinukset: Hotel needs renovation. WiFi not very good.

Plussat: from first arriving to leaving every one was kind and lovely and help full. good for walking the dog along the beach and prom into Varna loved the breakfast superb. relaxing and fun loved it.

Miinukset: nothing to add here .

Plussat: The friendly staff and the great service The style is old-fashioned, but in a good way. Like living in the 20’s. perfect!

Plussat: We were the only guests for Easter holidays and the staff was extremely hospitable, satisfying every our wish. The hotel is a unique experience with its style, furniture and decoration details. Compare to other 5* hotels here you will feel personal attention and atmosphere more like a vacation home rather than a hotel. The breakfast was very good including variety of fresh products and possibility for custom orders.

Miinukset: The only think we did not like was the strange smell coming from the hot water in bathroom.

Plussat: The staff and service was excellent.

Miinukset: Nothing, everything was as expected.

Plussat: Very pleasant experience

Plussat: Clean and comfortable room, friendly staff, Martin, the waiter was really kind, food was excellent. We’ll be back!

Plussat: Nice location, kind and professional staff, very clean

Miinukset: Breakfast was poor, it could be better.

Plussat: Everything!! Rooms was beautiful super comfy and clean! Food was delicious and presented in a michellin standard, the restaurant staff were very attentive and customer care 100 % The pool was just what you needed and everything was organised for you. The staff were absolutely amazing- so accommodating. I truly believe that they could offer external staff training for other hotels as they are excellent- nothing is a problem for them. Bravo. I have been to 56 countries and this is one of the best hotels I have been to in terms of attention to detail and service.

Miinukset: Really?

Plussat: This hotel is thought especially for those who are looking for privacy. Large rooms, comfortable bed, plenty of toiletries. There are also some tea/coffee making facilities and complimentary water. Although hotel is close to а busy road, we didn't hear any noise from our room, which was overlooking the parking (that behind the hotel) Varna is about 4 km from the hotel, but for our needs it was perfect.

Miinukset: Bedsheets were not changed, although we asked this to be done (putting the proper card on the bed)

Plussat: I liked everything. Perfectly clean, very cosy room, perfect parking place in the yard, great location.

Plussat: The whole deal was excellent, fab food, verly helpful and friendly staff.

Miinukset: Nothing

Plussat: - roomy, clean and confortable room and bathroom with great amenities; good wifi signal; confortable bed; - excellent food and Bulgarian vine selection, good service (English speaking personnel) - great pool - parking places available

Plussat: It's a modern 4* hotel offering any service at this level, the staff is very helpful and friendly. A bit too far from the sea from what one might expect.

Plussat: Excellent rooms and service.

Miinukset: N/A

Plussat: Room. It was brilliant. Also location was perfect.

Miinukset: Staff were poor at check in (when we were leaving it was perfect). Breakfast was poor, nothing fresh & not much selection

Plussat: Lovely decor! Amazing breakfast! Friendly and helpful staff!

Plussat: Everything was good. Location excellent. Pool area etc small, but not crowded. Parking garage in the cellar very good unless you driva a Rolls. Very good breakfast with also menu choises. Highly recommended hotel.

Miinukset: there was nothing I did not like about this hotel.

Miinukset: Additional cost to park a car.

Miinukset: The breakfast

Plussat: best of all was your staff. everyone was lovely.

Miinukset: Could improve the gym. Maybe some dumbells or other lifting equipment.

Plussat: Top location and absolutely stunning design! The rooms are comfortable, spacious, modern, and very well decorated. The interior design truly is wonderful! We love our balcony! It was so spacious!

Miinukset: I really need to try and find something I didn’t like. Overall our stay was very pleasant! I feel that in terms of customer service they can step it up a notch. The ladies at the front desk were lovely, as well as the bellman, and the housekeeping. They were welcoming and friendly! Every other employee I saw on our floor did not say hello until I said hello. It should definitely be the other way around! Also the elevator is tiny and the front foyer always smells like cigarettes.

Plussat: Sijainti erinomainen, erittäin kaunis ja viihtyisä hotelli, kaunis design.

Miinukset: Aamupalalla oli paljon vaihtoehtoja, mutta ruoka ei ollut kovin maukasta.

Plussat: The room was really great! Super comfortable and clean. The breakfast was also awesome. There is this one egg pastry that they have which I wish I knew how to make. The staff were also incredibly nice. The Red Canape restaurant was also really great!!

Miinukset: The construction behind the hotel was kind of loud but they actually offered us a different room because of it. We didn’t take it because we liked the original room. It was only really loud for one day out of three. But, if you are very sensitive to sound you should probably inquire about this.

Plussat: The spa area whose very nice and beautiful the breakfast and all hotel whose very nice

Miinukset: The massage whose very bad

Plussat: The location of the hotel is really good. The rooms are spacious and very clean. We always request to be on the 5th floor and the staff is really helpful.

Miinukset: We have stayed in the hotel for the past 6 years and I can honestly say that is one of the best hotels in Varna. The staff is always trying to accommodate our needs when possible.

Miinukset: Huoneissa saisi olla jotain säilytys- ja kuivaustilaa vaatteille.

Plussat: Good hotel.helpful staff

Miinukset: Parking can be a problem. View from our room was of an old apartment building. Nothing the hotel can do about that

Plussat: The location, amenities, SPA, staff and view were amazing!

Plussat: Everything was run very well, staff seemed well trained, helpful and efficient. Close (10 min walk) to the city beach and all restaurants.

Miinukset: The room and other areas smelt of cigarettes after the cleaning staff cleaned because they smoke.

Plussat: Spa facilities, view from our bedroom was fantastic, friendly staff, clean, restaurant meals were good.

Miinukset: Staff didn't understand food allergies/intolerances. Hotel charged us 28 lev from the airport but 11 lev back??

Plussat: Luxury and spacious room.

Miinukset: I called one day before our arrival about having a room with sea view. The first person to pick up the phone did not understand English. The second one promised a partial sea view but on arrival we did not get it. We were able to change to junior suite, though, but it had a balcony but still no sea view.

Plussat: Everything was amazing!

Plussat: Location

Miinukset: Broke shower in the bathroom

Plussat: PERFECT BREAKFAST WITH A LOT OF CHOICES

Miinukset: BALCONY IN THE ROOM

Plussat: The breakfast was excellent! Location of the hotel is perfect - 7 min to city center, 1 min to the park with lots of attractions for kinds, 5 min to the sea with lots of restaurants. It was our second time in the hotel and we will definitely visit again!

Miinukset: n/a

Plussat: Aamiainen oli monipuolinen ja maistuva. Huone oli erittäin tilava ja siisti. Asiakaspalvelu oli hyvää. Suosittelen hotellia.

Plussat: The rooms are big and well design, bathroom has everything necessary, if you forgot take something. The breakfast is perfect, special vegan cake and possibility the choose different kind of food.

Plussat: Junior sviitti oli todella hintansa arvoinen huone. Uusi, siisti, loisto ilmastointi, hyvänkokoinen, parveke ja merikin näkyi.

Miinukset: Henkilökunta ei hymyile ystävällisesti, vaikka on osaavaa.

Plussat: Great location.

Miinukset: The personal should be a little bit more friendly. Especially the night shift.

Plussat: Central position, close to the old town and shops, cleaning. Early check-in arrival - around 12.15. Spacious room, panoramic view of the Cathedral and Clock tower, Theater. Public transport options at 5 minutes distance from hotel.

Miinukset: At room 303 (studio) were we stayed the false ceiling from the lobby was moving and making noise when the air/wind from outside entered the room and it was disturbing. The bed was making noise at each movement. Limited and poor breakfast. The elevator did not work 4 days from 5 of our holiday and we needed to use the stairs up to the 3rd floor, including within the last day when we came down on stairs with the luggages. We did not receive any financial compensation for this service which was payed, but not used. The using of the mini-bar by the client for personal products required a tax of 8 leva per day (fact that was not mentioned on the hotel website, only in the presentation map in the room).

Plussat: Monipuolinen ja riittävä aamiainen. Huone oli hyvä ja ilmaistointia sai hyvin säädettyä. Siisteys oli erinomainen.

Miinukset: Hissi oli vähän hidas. Kylpyhuoneessa oli amme ja suihkussa käydessä vesi valui lattialle.

Plussat: Splendid location, great rooms, absolutely satisfying breakfast. View from the room balcony was stunning! I recommend!

Miinukset: The elevator was out of order and I was staying on the top floor, but I guess that happens, no big deal :)

Plussat: Sijainti oli hyvä lähellä keskustaa. Huone oli iso.

Miinukset: Hotellihuone oli pettymys, vanhahko sisustus. Hotellissa ei myöskään ollut aulatilaa, jossa olisi voinut oleskella ja odotella kentälle lähtöä.

Plussat: The bed was comfy and location was great

Miinukset: The room looked out onto the roof of another building.

Plussat: We liked everything. The room was spacious, always clean, and had views from all 4 windows. Soap, shampoo and all toiletries and clean towels were provided every day. The staff was very polite and friendly. The breakfast was excellent and had a big selection to choose from.

Miinukset: We had sent 2 messages asking if we could check in earlier as our flight was arriving early but received no answer. So when we arrived at 11am we had to walk around until 2pm to be able to check in. Thankful they kept our luggage for us though.

Plussat: The location is amazing, with nice view looking at the cathedral. The reception is manned 24 hours. The room had a kettle with tea/coffee. The room is quite big. The reception was very accommodating in calling taxi even for a friend who was not staying at the hotel.

Miinukset: I had to leave very early in the morning before the breakfast. It would have been nice if they offered a small lunch box or something in such situations.

Plussat: Room was spacious and clean. Loved the variety of fresh fruits in breakfast. Location is excellent; walking distance from the most interesting part of the city and the beach.

Miinukset: Mattress was old and not so comfortable for sleep; kind of disappointing. Air condition was leaking most of the time. Thumbs down for the wifi which is so slow that is practically useless for anything else than simple messaging.

Plussat: Good breakfast, friendly staff, great rooms with beautiful view on the old cathedral.

Plussat: Brilliant location, very comfortable room

Miinukset: Breakfast didn't quite live up to the pictures on the website

Plussat: Hotellin sijainti paras mahdollinen: Katedraali, ooppera, kävelykeskusta vieressä. Lentokenttä bussi tulee ihan hotellin viereen. Todella iso huone. Oleskelukelualue, jossa sohva, pöytä, nojatuoli, työpöytä, jääkaappi, jossa laaja valikoima juotavaa ja syötävää edulliseen hintaan. Hyvät sängyt. Kylpyhuoneessa kaikki mahdolliset kylpytuotteet kylpysuolaa myöten, kylpyamme. Hyvä aamupala. Ystävällinen henkilökunta, vanhempi herrasmies portieerina, matkatavarahuone.

Miinukset: Ei mitään moitittavaa.

Plussat: Very nice hotel. Very nice neighborhood. Safe and quiet. Nice staff. Room as seen in pictures. Good value for money. Tasteful breakfast.

Plussat: The room furnishing. The attention to detail. The location.

Miinukset: The shower door and the fan were broken. The indoor AC unit was noisy. The windows faced the back were the industrial AC unit was placed. It was horribly loud. Signs of past flooding on the sealing and in the lobby. The bed mattress was bent in the middle. The tv had mostly analog channels that were dubbed in bulgarian. The breakfast was mediocre at best.

Plussat: The room was the largest I've ever been to in a hotel, it felt great! All the facilities are up to date. The neighborhood was quiet and green. I will definitely come again.

Plussat: Cheap. It was clean in the room but....

Miinukset: Heating system was broken. Poor service in restaurant and no value for he money. Poor breakfast and service.

Plussat: The hotel was nice, good service, but not really clean at the standards tha should be.

Miinukset: The breakfast very wrong... and the ceiling fell...

Plussat: Beautiful large room. Friendly helpful staff. Liked the location.

Plussat: Bed is so comfortable Room is large

Miinukset: Air condition not working No hair dryer One shampoo and lotion for two person Water heater

Plussat: Very confortable beds and large rooms, very nicely done rooms and decor, even a little overboard for a 3-star hotel. I recommend it.

Plussat: Siisti yleisilme. Reippaan kokoinen huone. Hissi, vaikka pieni hotelli. Alacarte aamupala. Hinta /laatu. Ulkoa kiva. Hienot neonvalomainokset. Pihaa siivottiin.

Miinukset: Syrjäinen sijainti. Hotelli ilmoitti olevansa 3,6 km keskustasta, mutta se oli mitattu suoraan vesien yli. Maanteitse 10 km. Niukka aamupala. Meluisa kompressori tms kävi ulkona, mikä esti ikkunan aukipitämisen. Huone oli kuuma (+25C), koska jäähdytystä ei enää lokakuussa saanut päälle, ikkunan avaaminen olisi ollut tarpeellista. Karsea vanhanaikainen oven lukko, piti jopa laittaa sisäpuolelta avaimella lukkoon, ei mennyt itsestään. Esitteessä kehuivat itseään tavalla, joka aiheutti myötähäpeää. Ei tämä nyt aivan Boutigue /Art /Luxuskaan ollut. Ravintola aukesi 1800 ja sulkeutui jo 2100. Aamupalan tarjoilijapoika oli mykkä ujouttaan. Aamiainen kesti saada luvatun 5 min sijaan 20 min päästä, vaikka asiakkaita oli yhteensä vain 5 kpl. Ruma alue.

Plussat: Hotellihuone oli hyvä

Miinukset: Paikka liian kaukana keskustasta,ei kunnollista ravintolaa, aamupalaa joutui odottamaan,palvelu hidasta

Plussat: The friendly staff and they were so helpful. Comfortable bed and air con was great as it was very hot. A really nice hotel

Miinukset: Nothing we didn’t like as we got the service we asked for.

Plussat: Very clean and quiet place. The lady from reception knows english and is a nice, smiling person. The swim-pool is clean. You have free coffee / tea.

Plussat: I was in hotel Amfora with my boyfriend and we spend really romantic weekend in very nice, clean and comfortable room. On restaurant we ate testy dinner. All staff speak English. We really enjoy our time there. I highly recommend this hotel.

Miinukset: Nothing

Plussat: The staff - both ladies at the reception were lovely and very friendly. Communication with the manager was very fast and effective. You can have coffee, tea and water anytime downstairs. The view from the balcony - I could see the sea! Little pool for cooling down. Very quiet- as it’s away from the centre.

Miinukset: Wifi in the room was very weak. Every time you have a shower the water flooded the bathroom. The hotel is on the hill- and the road to the beach is in most parts not paved (uneven gravel).

Plussat: Clean and big rooms. Nice view from balcony.

Miinukset: Small pool.

Plussat: Only stayed for a few hours rooms very clean and nice and comfortable, enjoyed breakfast will be booking this hotel again.

Miinukset: Nothing

Plussat: Alles Goed! Everything was good and high quality. The room was cozy and clean. Staff was very kind and helpful. I would recommend this hotel to everyone who wants to have their holiday in Varna.

Plussat: Location great peaceful. Staff really helpful. Acomadation was lovely , decor and cleanliness. Stayed here back in 2007 and is just as good this trip. Will recommend to others and shall return.

Miinukset: N/A

Plussat: Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Definitely see you again!

Plussat: The best place I've stayed at in Bulgaria! Very luxory feeling for an extremely affordable price. The people are extremely friendly and every detail is takan care of. Amazingly clean and well-made, the room was perfect, every day room-service, "all-inclusive corner" at the ground floor with tea and coffee at any time, the balconies are designed in such a was that you never see your neighbours- complete comfort and privacy!

Plussat: We stayed with a colleague there. When we expressed unhappiness with the room we got we were offered a better one (huge and luxury - 3 balconies with sea and mountains view). Very friendly and pleasing staff (especially Julia and Krasimir). Away from noisy hotels and in the same time close to the beach. Clean. breakfast was ok. Very kind host who provided transfer service

Plussat: The food and staff freindley

Miinukset: Single duvets on double bed

Plussat: staff gave the hotel that family feel they all went that little bit extra, language was a bit of a hurdle but their english was better than my bulgarian so i will have to brush up for my return visit

Miinukset: The bathroom was horrible

Plussat: Nice place, friends and family were also staying there. Pool was a ok to cool off in. Rooms were very clean, air conditioning worked well

Miinukset: All ok for price, but drinks were a little bit more expensive than the rest of varna.

Plussat: Friendly, cosy atmosphere, helpful staff.

Miinukset:

Plussat: Room, position

Miinukset: Pool - small and crowded, Staff- unfriendly and inflexible Check in and check out - long line, no support staff No room maid for 2 days No enough sun-beds. If you delay more than 9am for the pool, no chance for a sun bed Main restaurant was small for such a big number of people No private beach

Plussat: Every thing was more than great , i really love this hotel

Miinukset: Nothing

Plussat: We enjoyed the stay a lot. The kids loved the pools and water slides. Food was great.

Miinukset: Property surrounding is not nice, except the sea side.

Plussat: The best hotel in Golden Sands! Absolutely everything about this hotel, the staff, the rooms, the facilities, the entertainment and location was perfect. Big comfortably furnished rooms, fantastic choice of food, great animation team and friendly helpful staff. Everyone worked so hard to make an amazing holiday for their guests. The hotel is on the first line to the sea but set back in a quiet peaceful area, close, but away from the more rowdy centre of the resort. I cannot fault anything and spent wonderful week there. We did not want to leave and I will most certainly chose The Hermitage when I return. Perfection!

Miinukset: I loved everything|!

Plussat: They way they know to pamper their guests

Plussat: Great for families with children. Great entertainment. Good food diversity. Very clean pool and outdoor location.

Miinukset: Dinner could be extended to 22:00

Plussat: Everything.

Plussat: Large room

Miinukset: Huge hotel with very small pool, overcrowded, you have to hunt a sunbed, even if the sunbeds ar placed on 7 or 8 rows starting from the pool, all inclusive is a bad joke, vine is terrible, all alcohol is local and tasteless, small variety of food, tasteless, main restaurant look like a second hand cantina, outside terrace very small. No private beach, you have to pay 15 euro per day for two sunbeds an a small umbrella on the beach.

Plussat: Nothing

Miinukset: Everything

Plussat: Wonderful service, beautiful room, the location is good as well... the food is no more then nice but you can find something to eat... becides that- it is an amazing hotel! :)

Miinukset: I loved everything!

Plussat: The reception staff and the location

Miinukset: A bit shabby, which was unexpected given the price

Plussat: Great location. Clean rooms and good breakfast.

Miinukset: Parking was really difficult.

Plussat: The hotel looked great, staff was very kind, the bay looked amazing and the food from the locals was very tasty.

Miinukset: The time we stayed was very hot and in the bay no wind could be felt. The stairs from the hotel to the beach may be a bit hard to climb for elderly people.

Plussat: WOW - super suite with sea view - we were upgraded. Good friendly staff. The hotel is located at the beach and they provide free beach towels. They don't do dinner but there are two restaurants nearby. We ate at the Laguna which was excellent. Good off road parking and great breakfast.

Miinukset: No complaints

Plussat: The staff was extremely friendly and welcomed us using perfect French. Our flat had beautiful sea views and a small balcony. The rooms were spacious and clean, yet we felt like the furniture was a little worn out. Breakfast was served downstairs and we had the choice to either eat inside ( aircon) or use the garden facing the sea. The food was good and plentiful. The sandy beach, which was literally across the road ( with extremely little traffic), was perfect for small children. The surroundings were very 'wild'. If you are looking for a no-fret spot, this is it! The local restaurants around the hotel serve fresh food. Excellent quality for money.

Plussat: Good location, close to the beach.

Miinukset: I do not like the fact that the daily room service only involves ejection of the trash.

Plussat: Sijainti oli rauhallinen ja etäällä Varnasta. Pidin rannan läheisyydestä ja merestä, sekä rantapyyhkeestä ja mahdollisuudesta lainata auringonvarjoa. Ranta oli rauhallinen ja siisti, ja lapsiperheitä oli ilo katsella. Parveke oli mukavasti varjossa iltapäivällä, joten siellä pystyi lukemaan. Meri oli niin lähellä, että Iltaisin kuuntelin meren ääntä vuoteessani. Monet henkilökunnasta olivat ystävällisiä ja auttavaisia. Pääsin pari kertaa ilmaiseksi jonkun kyydissä kaupunkiin. Keittiöstä käytiin jatkuvasti tarkistamassa, ettei tarjottava pääse loppumaan.

Miinukset: Keittiön vanha rouva oli töykeä, kun kahvinkeitin oikutteli. Internet ei oikein toiminut huoneessa ja televisiosta ei saanut bulgarian kielistä tekstitystä pois ja englanninkielistä tilalle, joten katsoin vain Animal planetia. Vaikka etäisessä rantasijainnissa oli paljon hyvää, liikenneyhteyksien puute oli heikkous. Yksityistä hiekkarantaa ei ollut eikä näin saisi booking.comissa sanoa. Kyse oli rannan yläpuolella rappusten päässä olevasta tasanteesta, jonne ei vedestä ollut mahdollista nähdä, joten sinne ei voinut jättää tavaroitaan.

Miinukset: Someone blocked the parking place with the car, we had to wait for him to move the car, with the baby ill..We told them we have to go to the hospital urgently, but the owner of the hotel was also the owner off the car..We told them 3 times and in the end they moved it..

Plussat: The best service ever! The staff helped us with everything. They are so welcoming and they speak english and french. The location is breathtaking just by the beach (the hotel has a private one). The room is spacious and gets cleaned everyday, we got upgraded! The breakfast was so tasty especially the crepes. There's a jaccuzi on the beautiful rooftop with an amazing sea and forest view. If u want a quiet place away from the crowd that's definitely the hotel for u (20 mn to the center by car) I totally recommend it!

Plussat: No fighting for a space on the beach. Peaceful. Beautiful views. Good restaurants close by and reasonably priced.

Miinukset: Maybe a little quiet and lacking shops close by.

Plussat: We liked the area, it is far from the crowdy touristic places, there was plenty of place on the beach. The beach is not very long, about 200 meters. The room was nice, the air conditioner worked properly. The breakfast was good, good coffee, fried and scrambled eggs, some bakery, toasts and jams. For us, it was enough. There are many mosquitoes in the night, take smth against them.

Miinukset: The room was not cleaned very properly. Towels were not changed at all within 3 days we stayed, even the wet floor towel, tea packets were not refilled. Such small things disappoint me.

Plussat: Nice hotel

Miinukset: Breakfast could be better

Plussat: The rooms are large and clean, offering everything that you would expect from a 4**** hotel. The breakfast had diversity, fullfiling all tastes and not only. We also had lunch and dinner several times at the hottel, with the same level of quality when it comes to the food. The pool is large and clean, offering options for everyone that would like to enjoy a nice day at the pool. We are more than happy with the decision of staying at this hotel for our summer holiday.

Miinukset: Nothing worth being mentioned. As suggestions: considering offering ALL inclusive services (we didn’t had this option on booking) and maybe even a partnership with one of the near by beaches.

Plussat: Hyvä aamiainen, netti hyvä, ilmainen parkkipaikka

Miinukset: Tupakansavua leijui kaikkialla tuli jopa huoneeseen asti, kun porukka veti röökiä hotellin seinustalla ja ovet oli auki

Plussat: The rooms are huge, very clean and very comfortable. The food is of great variety and fresh and delicious. The staff is friendly and helpful at all times

Miinukset: A few things could be upgraded but not mandatory (toilet brush, towels)

Plussat: Very well maintained.

Plussat: Extra bed for children;very good food; very nice outdoor and indoor pool

Plussat: The hotel is in good location, room and bed was comfortable, breakfast had lots of varieties, stuff was nice and polite. The restaurant had good selection of dishes and drinks and all waiters provided a good service.

Miinukset: There was no area for adults to relax by the pool- it was taken over by screaming children, (most with inflatables,)- so there was practically no area to swim., and it was extremely noisy all the time. There should be 2 pool areas, so adults could enjoy their holidays. The pillows were very worn out and shouldn’t be used in a 4 star hotel. The same goes for the towels - both for pool and shower, very thin and worn out.

Miinukset: no kettle ,tea/coffee in room

Plussat: The room was spacious and bright, friendly staff and very good breakfast in the restaurant, Di lunch and dinner on extra cost.

Miinukset: It takes 15-20 min walking to the beach

Plussat: The location of the hotel, building & facilities was great, the pool area was cleaned every day, the stuff was very nice, variety of food.

Miinukset: Cleanliness was not appropriate for a 4 stars hotel, the carpet was dirty, spots on the walls, spider web in the corners, the garbage baskets had no bags, they had smudges and rust. Also, the morning coffee needs to better.

Miinukset: the towels could be bigger and a bit thicker!

Plussat: Location. Very nice place for breakfast in front of the hotel rich breakfast

Miinukset: very small rooms

Plussat: the staff were all very friendly, hotel is located in the park and has a very nice courtyard

Miinukset: we had a room on the ground floor and the soundproofing was not as expected. it was very close to the hotel's bar and reception, so at 11 pm we could hear the glasses being arranged, at 7 am the first conversations, etc. pack some earplugs

Plussat: Beautiful room, great view of the Sea garden. Staff is very friendly and helpful, 24/7 reception + bar. Even that we stayed only one night, the lady offered us some coffee in the morning.

Miinukset: There was some problem with the TV, we couldn't start the system.

Plussat: Clean room, big and clean bathroom. Great location

Plussat: Staff was helpful even though they didn't speak very good english. Breakfast was ok. Rooms were small but tidy, we had everything what we needed.

Plussat: I liked every thing, the region, the park behinde the hotel, too close to the centre, the people there were kind to us. silnce and a hilthy air . no noises. i will visit the same hotel next time.

Plussat: Clean rooms, good standard and comfy beds. Nice garden outside. Good breakfast.

Miinukset: No elevator, no help with luggage either. Plastic grass on the terrace.

Plussat: Nice little hotel located directly in the sea garden of Varna, very clean and quiet. The parking spot is a big bonus if you come by car as parking in Varna is very problematic.

Miinukset: For people who are not familiar with the city the location is a bit off center. If you like walking, you can cross the park and get to the center in about 30 min of walking. The bus to the center passes on the main avenue just behind the hotel, so this is an alternative too.

Plussat: It is a small hotel, set in a quiet area, relatively close to the beach. Good breakfast, excellent coffee. Nice and helpful staff.

Plussat: The view from the room was nice. You can go for a walk in the Sea Garden. There were even goji berries for breakfast. :)

Plussat: Erinomainen sijainti Primorski puistossa. Lyhyt matka puiston kautta keskustaan. Erittäin hyvä sänky ja tyylikäs kylpyhuone. Yleisilmeeltään siisti ja kodikas.

Miinukset: Vaatimaton aamiainen. Vastaanoton heikko kielitaito.

Plussat: Aamiainen oli oikein hyvä, kahvi ihanaa, erilaiset siemenvaihtoehdot iso plussa.

Miinukset: Tilasimme huoneen merinäköalalla, meri näkyi hyvin rajoitetusti. Ehkä sitä ei kannattaisi mainostaa merinäköalalla.

Plussat: The room & bathroom were very spacious and well maintained, nothing to complain about it.

Miinukset: They do not have a terrace, only 5 chairs in the front of the hotel. It would be nice to have a place where you can enjoy a drink in the summer time.

Plussat: Runsas, hyvä aamiaisbuffet. Huoneen ikkunat avattavissa, hyvät pimennysverhot.

Miinukset: Hyvät tyynyt, mutta patjan päälle kaipasin pehmentävää petauspatjaa.

Plussat: clean , relatively new furniture and bathroom equipment,

Miinukset: no pot for hot water in the room (neither to borrow from front desk), no additional toilet stuff (cotton sticks, tooth brush, etc)

Miinukset: The problem with parking spaces has to be solved. It should be free for customers.

Plussat: Very nice and suitable for business hotel

Miinukset: I did not have time to dislike

Plussat: Staff and the room was very comfortable, they even let me park my car and pick it up later in the dispatch day

Miinukset: Nothing

Plussat: We checked out very early and the packed breakfast was very poor.otherwise all good!

Plussat: Was very very clean, very nice and big room, comfortable beds. Also they give us a room with a sea view to the port. The staff was super nice and helpful. We had to catch our flight at 5 am in the morning and they prepared us the breakfast in a packages, was super nice. I will definitely go there again and recommended!

Miinukset: It will be great the rooms to have a small coffee machine and tea.

Plussat: Spacious rooms. Friendly front office staff

Miinukset: The overall feel of the hotel. Dark. Breakfast and breakfast staff poor. Young girl at the door on mobile phone. Did not acknowledge or even see me enter

Plussat: Breakfast adequate but staff surly and reception manage poor

Miinukset: As above

Plussat: A very beautiful place with big rooms and very clean, the breackfast also was very good and the personal so nice, our trip was very short, the hotel was one of the reasons why we wanted to stay more, but for sure i will recomand for my friends and maybe we will come back here.

Miinukset: i have encountered some problems finding the location, the hotel is not even exposed, but if u have a good GPS, you should not have problem with this.

Plussat: Central location to city sites, short walk to the port and sea garden, tourist information and cathedral. Lovely decorations throughout the hotel and rooms. Air con worked well. Quiet room. Peaceful location.

Miinukset: If I'm being picky, it's not an international 5 star hotel... Missing a concierge, valet parking, swimming pool, luxury toiletries, pillow menu, dining table, music device, complimentary snacks and water each day, staff offered maps but didn't follow up if we wanted to book tours etc. Shower pressure was so strong water went outside the tub and flooded the floor, bigger glass panel required. TV picture wasn't great. Could order cooked breakfast but waitress could not more strawberries after the buffet had been polished off by 9.15am each day (breakfast finished 10am).

Plussat: The style of the hotel

Miinukset: All good

Plussat: Great breakfast and location.

Miinukset: Moldy spots in the bathroom. Wifi signal dropping in our unit, unusable.

Plussat: Sijainti loistava kävelykadun varrella. Aamiainen monipuolinen, sai halutessaan tilata listalta syötävää. Hotelli siisti, huoneessa ilmastointi aina päällä. Henkilökunta avuliasta ja mukavaa.

Plussat: Nothing even the staff I don’t like, after one day I left their property without money I payed already.

Miinukset: The smell in the room, the old furniture, the carpets, nothing actually

Plussat: sijainti ja aamiainen

Plussat: Service was amazing, breakfast was delicious!

Miinukset: The elevator was out of order

Plussat: Staff were helpful. Rooms were very comfortable.

Miinukset: N/A

Plussat: Excellent location. Parking by hotel entrance, although not free for hotel guest visitors, unlike in past. Friendly personnel.

Miinukset: Noisy air conditioning and not very good cooling. No bath robe, although was mentioned in the reservation. No room service for 2 days - not clear, when they work, possibly only in the morning. Overall too pricy for this level of comfort and not 5-star as declared.

Plussat: Good location close to city centre,spacious flat,qiet place to relax,good breakfast

Miinukset: Nothing

Plussat: The location is nice.The breakfast was very nice.The view from the roof bar is great.The stuff was very kind.

Plussat: Nice hotel near Cathedral, cannot complain about anything. It also has a nice roof terrace.

Plussat: Everything!

Miinukset: Difficult parking.

Plussat: Hotel Divesta is located across the Dormition of Theotodoks Cathedral. The location of Hotel Divesta is very central, close to Sea Garden and the sea side. You can walk every touristic places in Varna from this hotel. Room was clean and tidy. It was big enough for our family. Rooms were converted from apartment to hotel room. Breakfast was fresh and enough. Despite the fact that there is no parking area, hotel management give us their own space very politely. My score about Hotel Divesta is 8/10 because of Location.

Plussat: - Great location - Very friendly staff - Breakfast

Miinukset: - Only bulgarian TV channels

Plussat: Very nice place. Very good services, and impecable cleaning every day of our stay in. The hotel is located in an area where the noise from the bars, clubs and restaurants doesn't disturb during the night. The room had a very large perspective over Varna. The beach is at 15 min. to walk.

Miinukset: It wasn't the case.

Plussat: Just behind the Cathedral and very close to the central square. Absolutely clean, very polite staff, very good breakfast. It was a pleasure staying at the hotel.

Plussat: The check-in was quick, the staff very helpful and friendly and spoke and understood good English. The breakfast was suffice with enough variety and a good coffee. The rooftop bar is a great place to have a sundowner drink.

Miinukset: The shower was quite small and the carpet in the room very old.

Plussat: The staff were friendly and the location was very good. The hotel is right in the city center. The bed was very comfortable and the room was very clean. I think it was the best choice for our staying as it was value for money.

Miinukset: There is nothing to dislike! Everything was very good.