Sheraton Richmond Airport Hotel

Obvious that the hotel was run down and recently purchased. Improvements being made but a long long way to go.

Dirty and poorly maintained

The location near Richmond was favorable. Parking was ready.

The room was filthy. The corners, areas under the desk, behind the bedside table, behind the toilet, and under the sink hasn't been cleaned at all. We found dust, dirt, food debris and spider webs in those areas. The bed skirts we all askew and hanging out from under the mattress. An obvious flood in the room above had left old water stains on the walls dropping from the ceiling. There wall bits of toilet paper on the bathroom floor. One of our towels had old blood stains on it. The grout in the bathrooms was sorry and the caulk mildewed. This facility is not well maintained.

Room was not clean. We also had a water leak from the air conditioner above our room.

DO NOT STAY HERE!!

I liked literally nothing. This hotel was disgusting!

There were old cigarettes in the windowsill, the fridge leaked all over the floor and made the carpet wet and didn’t even close, the shower didn’t work, there were dead bugs everywhere, the staff was rude, everything smelled, the walls and ceilings were cracked and crumbling apart, we had to have our room keys fixed FIVE TIMES during a 2 night stay. This place was just horrific. I honestly should have asked for a refund. I can’t believe they continue to get away with taking people’s money in such a disgusting place.