The Capital on Bath

Location was good , cleanliness was excellent and staff helpful

First room given was on a different floor to our second room despite asking to be together . The first room on the ground floor opened onto the noisiest area of the hotel , noise from the bar area was awful late at night and other guests started being noisy at 5am it was impossible to sleep . When asked to move we were given a room on the first floor near to our second room . A pity this hadn't been offered initially . The hotel was busy with very noisy people who blocked the reception area much of the time , they needed a lounge area away from other guests .

The staff were very helpful and prompt to assist with any queries I had.

The room was fully tiled but there were no rugs, so the room wasn't very cosy and was quite cold. The kettle in my room didn't work and I had a hard time connecting to the wifi. The decor is quite 'vanilla' with the white and grey colour scheme. Would be nice to see a few pops of colour to spruce it up.

Spacious rooms

None