Hyatt Place Santa Cruz

My husband and I felt like everything was super clean, especially with the Covid-19 pandemic. The staff were very polite and helpful. Our A/C in the room wasn't working, and the front desk gal got right on it. Due to Covid-19, housekeeping was limited to requests only for bed making and room tidying to reduce the possible spread of Covid-19. We had no problem with this. We made our own bed and kept things tidy, and when we needed more shampoo and soap, we called down to the front desk and it was immediately brought to the room in a clear plastic bag. The usual breakfast bar was limited to granola bars, muffins, coffee and orange juice due to Covid-19, but we were grateful to have a little something to eat in the morning. This hotel is also super close to the Boardwalk; just a few minute's walk. We highly recommend The Hyatt on Broadway.

Location, beds and pillows were comfy and it was immaculate.

During Covid no breakfast, housekeeping or weight room but that’s to be expected. All was great!

I like the room we got because it is big enough for, my husband and my 2 children,

The staff who checked us in didn't tell us anything about the breakfast. we didn't know what time the breakfast starts and ends. We were not told that gym was closed. But those were little things, and didn't affect us in any way.

Safety