Lyon hotellia

Miinukset: The hotel did not even let us stay half an hour more than the regular check out time.

Plussat: Our stay at Villa Maii was exceptional.Dedicated team of people who take pride in their hotel and delivering a high standard of service.The hotel is beautifully designed with attention to detail and very spacious rooms.We especially loved the pool and fitness area,overlooking the garden.

Plussat: The staff is excellent and kind. The garden view is great. The room is beautiful. Breakfast is nice. Everything is really great except for the location.

Miinukset: The location is remote, which has its advantages as it allows for a quite and serene setting. However, be prepared for nothing less than a hike from anywhere in the city. We are talking about 20 or 30 mins of extreme uphill climbing. This means that you pretty much need to take an Uber to get anywhere, which is a bit of a bummer.

Plussat: The hotel was perfect! The pool was fantastic and warm and clean. The room was with nice view, perfect bathtub plus great shower and toilet. The crew were amazing and kind and helpful... I would like to go again only for the hotel...!

Plussat: Beautifully furnished throughout

Miinukset: The adjacent restaurant

Plussat: Great staff and superb service.

Miinukset: Leaving.

Plussat: Great staff Very helpful

Miinukset: Shuttle service to old town would be helpful to to visitors it's. 5 min ride

Plussat: The staff is nothing short of excellent! The concierge handled all my requests professionally and promptly. The staff’s general demeanor is smiling and very friendly (a rarity in France). The nearby restaurant (Tetedoie) is arguably one of Lyon’s best. The mini bar snacks are included in the room’s rate. The movie selection is stupendous.

Miinukset: The location is scenic, but foot access the hotel requires an uphill hike. Room service and the breakfast menus are rather limited. The frequency of housekeeping visits is freaky (I had to resort to the do not disturb sign as a default).

Plussat: Luxurious, modern, new

Miinukset: A bit pricy but high standards

Plussat: Hotel (hotel manager) was extremely accommodating to our needs which is a huge plus when traveling. Room was beautifully decorated and overlooked the main square below with a great view of the area. Area was extremely convenient and easy for walking to restaurants and shops and to the Saone river where we took a boat cruise. Classic style hotel with modern touches was lovely! Has valet parking which was another reason we selected this hotel as we drove from Paris on route to Provence. Enjoyed our stay there, tho too short as only there two nights.

Miinukset: Set up in the room was a bit awkward as the WC and rest of the bathroom were on two different sides of the room. Also, bathroom needed more place to put toiletries and the room needed a chest of drawers for our clothes. However, management added what we requested and was very accommodating. Note that not all rooms were set up that way, just our room type. Hotel could use a dedicated concierge especially as it's a high end hotel and this would be helpful in planning activities. We had our tablet with us and used it alot since the hotel had good free wifi!

Plussat: Bed extremely comfortable

Miinukset: Breakfast was chaotic and bit slow refilling Had to ask for eggs and bread for toast . Could not find the milk had to ask someone. Other than that food was lovely

Plussat: Kaikki oli siistiä,... ihanat, kunnolliset sängyt ja peitteet. Huoneessa pikku parveke aukiolle päin. Loistava aamupala.

Miinukset: Henkilökunta respassa vaikutti kokemattomalta... Emme meinanneet saada huonetta, vaikka kello oli jo 16.30.

Plussat: Staff were excellent Location and hotel were perfect. Loved our room

Plussat: We didn't get to stay in the room much, because we were there to see Lyon, but it was just fantastic. Actually now that I think of it, it was the nicest part of the trip. Very helpful friendly staff, very clean and elegant hotel, great bathroom, very comfortable. We chose the breakfast option which was very good buffet with good options for all. I greatly recommend

Plussat: Superb small hotel. Unbeatable location. Charming, willing staff.

Miinukset: Nothing!

Plussat: Great location and helpful staff.

Miinukset: 26€ for a croissant and tea for breakfast is insane.

Plussat: Excellent breakfast. Staff at reception were very friendly and helpful.

Miinukset: The room could have done with a bit more storage space.

Plussat: Good value.

Miinukset: Nothing

Plussat: Everything about this hotel was perfect especially the location and staff! The bed and pillows deserve a special mention too as they are the best I have experienced on all of my travels.

Miinukset: Prices in the bar were very expensive. Walk a short distance to the nearest bar or restaurant instead :)

Plussat: Beautiful rooms, very comfortable and quiet, easy access and friendly staff.

Plussat: Great location — easy walking distance to shopping, restaurants and old Lyon. Very attentive staff who made great recos for restaurants. Very comfortable bed and great bathroom. The breakfast, although extra, was great with an nice assortment of breads, cheeses and sweets. They will even make pancakes or crepes if asked. Two thumbs way up!

Miinukset: Closet and storage space is very limited. Had to live mostly out of our suitcases.

Plussat: Beautiful, well run hotel in a great location with stunning views over Lyon. We had a lovely dinner in the restaurant on one night and on another night at a small, well known restaurant booked for us by the hotel. The staff could not have been more helpful. We had a room on 2 floors with bedroom upstairs and sitting room and bathroom with separate wc downstairs. We were very happy with it, it had a Juliet balcony with beautiful views. This hotel has a lovely welcoming atmosphere.

Miinukset: It didn't matter much for us but walking back from the town the hotel is up a long flight of steps, however they do lead down into the heart of the old town which is very convenient. Driving isn't a problem though (apart from the one way system and roadworks when we were travelling) and there is parking outside the hotel and valet parking also.

Plussat: Location, service, view, room, dining, etc. are all impeccable. One of the best hotel I been to.

Plussat: Extremely professional and friendly staff throughout the hotel. Lovely hotel and the pool area was very nice as was breakfast on the terrace. Large bathroom

Miinukset: The price of the breakfast buffet was a bit steep.

Plussat: What we liked was everything! This is a beautiful (ex convent) hotel in a position overlooking Old Lyon, but also with views over the greater city, within a short distance (via a choice of two flights of approximately 200 steps each if you're on foot) of the centre of the old town.

Miinukset: There is nothing to dislike or criticise.

Plussat: The staff was amazing...especially Perrine and Morgan!

Miinukset: The bed pillows were oversized and hard. I would like the option of a goose down pillow. Also, a hand rail in the shower would be nice since the surface was slippery.

Plussat: Beautiful hotel with wonderful courteous staff

Plussat: Breakfasts were sublime. Staff were generally excellent and very happy to help.

Miinukset: Villa Florentine booked us a private limousine with chauffeur to greet us at the airport.........ONLY THEY DIDN'T CONFIRM IT THE DAY BEFORE AND SO NOBODY TURNED UP..........Being abandoned at the airport NOT A GOOD START. Very sloppy for a 5 star Relais et Chateaux establishment. A lot of distress for an elderly couple. As it was our Golden Wedding Anniversary, I had booked a table on Les Terrasses only to be refused admittance as they didn't have a note of my reservation and thus we were embarrassed and humiliated in front of the dining room. Eventually 30 minutes later after I was able to present a printed copy of my reservation, they found us a table !!......meantime my wife had changed to go somewhere else and effectively the whole sense of the occasion had been ruined.........Golden Wedding Anniversary (50 years). For what is supposed to be one of the finest dining rooms with the best Michelin starred 'gourmet food' around, even the food was less than average with very little taste. And yes we've eaten in many top establishments and so we know what to expect............and that wasn't it !! The food was very underwhelming, and I don't say that because of what went on before..........it really was NOT there on the taste department. On the domestic side, the towel rail in the en suite was thick with dust........every single rail......not to be expected in a 5 star establishment. The front of house staff did their very best to make up for these transgressions and voluntarily amended my bill. Unfortunately something you have been planning and organising for months can't be suddenly put right, even if they were cancelling the whole bill.........which they certainly didn't. It should have been a fairy tale stay with a fairy tale evening enjoying fine food and wines in a wonderful atmosphere and ambience......AND IT WAS NOT. RUINED WHAT SHOULD HAVE BEEN A THANKYOU TO MY WIFE FOR 50 YEARS OF MARRIAGE.

Plussat: isolated location but with good views from some rooms.

Miinukset: A number of rooms and suites are located in a building about 50 meters from the main building. lower down the hill with no views . From this building to the restaurant and swimming poll , guests have to navigate three elevators and walk about 100 meters, which is very inconvenient.

Plussat: My wife and I were very impressed by the extremely friendly and helpful welcome we received on arrival. Our room was beautiful with a lovely view over Lyon. The hotel itself is very stylish and in a great position, high above the old quarter.

Plussat: Fantastic location. WOnderful restaurant.Helpful staff.

Miinukset: No criticism of the property itself but visitors should be aware that it is located on a steep hillside. We were there during a heatwave so taxis were a necessity when returning from the town.

Plussat: location

Miinukset: pillows, shower pressure and temperature (kept changing), no wardrobe (sorry there was one but in the middle of the room, 3 or 4 hangers), spoiled orange juice at breakfast, embarrassingly small gym, rough mattress, no parking space

Plussat: Hotellin sijaitsee Rhone-joen partaalla kaupungin vanhojen alueiden ja Port Dieun juna-aseman puolivälissä. Keskeiset turistikohteet ovat kävelymatkan päässä. Hotellin henkilökunta oli hyvin ystävällistä ja oleskelu sukui kaikin puolin kitkatta. Kello 18:30-21:30 välillä tarjolla oli kevyttä iltapalaa maksutta, virvokkeita ja kahvia oli saatavilla ympäri vuorokauden ilman maksua.

Miinukset: Kylpyhuoneen seinät ovat lasia ja näköesteenä toimivaa rimoitusta. Tämä sisustusratkaisu ei varmaan miellytä niitä jotka haluaisivat täyttä yksityisyyttä. Hotellihuoneissa on vain parisänkyjä, ei twin bed -vaihtoehtoa.

Plussat: Our room was a quite decent size for two. We also got a large space for bathroom. The best deal for staying at OKKO was drinks, snacks and small meal plates are free at lounge area. We stayed at the hotel for 4 nights and after exhausted by walking under the hot summer heat ever day we were able to enjoy cool free drinks and small meal plates. The staffs were also very friendly and helping us throughout our stay.

Miinukset: Not really

Plussat: Close to the Rhône but not that close .. free snacks late afternoon... and late departure every day is great !!

Miinukset: Wrong parking map ... dirty toilets ... try harder !!

Plussat: breakfast excellent location v good for town's main attractions (walking distance); William most helpful.

Miinukset: horrendous bathroom (room 401), designed by a madman!

Plussat: I was really impressed with this hotel. I booked bc I was flying into Lyon a day early and wanted a nice hotel in a good location with air conditioning since Lyon was experiencing a heatwave. The room was perfect. I hadn't been sleeping well and the room had this quiet zone of pure silence and tranquil darkness-- I got a great night of sleep! The " club" area was way better than I expected. I assumed it would be mainly millennials hanging out and the free appetizers and drinks would be unhealthy snacks --- so wrong ! The people checking in were also great. I came right before a planned fire drill and the receptionist took extra steps to process me fast so I could drop off my luggage before fire drill occurred. Nice also to see them practicing safety steps...you never know. Breakfast next morning was a delight. All ages here. I'm in my fifties and didn't feel out of place at all. I really liked this hotel and would recommend to my closest friends and seek out another one in my future travels! I had pretty much become an Airbnber ( became tired of staid hotel feel)...but I will choose Okko when available!

Miinukset: Can't think of anything.

Miinukset: Our room had an intense mold smelling when we got in, as it was late at night we decided not to complain at the moment. But after showering we verified that the water from the bathroom was leaking to the room and the carpet was soaking wet! Then we noticed that the carpet was full of stains, probably due to this recurring problem and the mold that came with it. It was just awful and such room should not be available to receive guests, it ruined Lyon for us. Breakfast also extremely disappointing. You will probably find much better options in Lyon than this place, don't take your chance here.

Plussat: Very friendly staff Great room All is included Gym room Very quiet Access to the lounge 24/7

Miinukset: Breakfast is very simple

Plussat: Breakfast is good, but not excellent. Location is amazing, near the river, with a great landscape.

Miinukset: nothing!

Plussat: Staff and complimentary drinks and food The lounge area is great

Miinukset: The bathroom looked a little tired

Plussat: The staff, the decor, the location, the price

Plussat: Aamiainen oli hyvä, mutta joka aamu samanlainen. Iltapala tarpeellinen, koska ravintolat avautuivat kaupungilla myöhään. Tunnelma hotellissa hyvä. Mitään ääniä ei kuulunut huoneeseen.

Miinukset: Useamman yön vierailijoille ei naulakko ja vaateripustimet riitä (joutuu pitämään kaikki laukussa rypistymässä)

Plussat: Location was fabulous, wonderful atmosphere up on the hill looking over all of Lyon Despite being on a hill everything was still within walking distance Staff were very friendly & helpful Room was incredibly clean & comfortable There was a car park

Miinukset: The breakfast could have been better but that may have been because we arrived towards the end of service

Plussat: Location, right next to the Roman Theatre

Miinukset: We couldn’t eat in the restaurant after 9pm and the staff didn’t inform us of this despite us asking to see a menu.

Plussat: Very special location and atmosphere

Plussat: Erinomainen aamiainen Valikoima laaja juustoja, kinkkuja ja pekonia: kahvi ok aamiaistila viihtyisä Todella tyylikkäällä tavalla modernisoitu vanha luostari. Lähellä roomalaisajan teatteri. Hotellin aula kuin paavin linnasta

Plussat: excellent location, pool building, staff, breakfast

Miinukset: Air con was poor we had to have a fan and wifi weak in the rooms

Plussat: The view from the room, the nearby museum and archaeological remains, and the spa.

Miinukset: The price of breakfast and the selection and price of snacks at the bar.

Plussat: Beautiful building and nice spa. Nice restaurant staff.

Miinukset: Room without character. Disappointed with the food and very expensive. Boring reception staff.

Plussat: Beautiful and well decorated property. Never felt crowded and has an aura of serenity and peacefulness. 5 minute drive from the hub of Lyon.

Miinukset: The cappuccino is a little light-weight and probably the most expensive I’ve ever had. It would be simple to improve.

Plussat: Cool concept. Clean. Professional

Plussat: Lovely spa with a range of jacuzzi/ steam. Beautiful building and set in the quiet old town up on the hill- lovely walk down into the city centre.

Miinukset: At check in we were early (12.30) and so asked to leave our bags. When we asked if it was okay to use the pool/ spa we were told this would not be allowed as there was nowhere to change. When we suggested changing in the bathroom we were told no. A further complaint was that there was no tea/ coffee making facilities in the room and breakfast was very expensive.

Plussat: It’s a great hotel but it’s out-of-the-way it’s OK if you have a car but without one forget it

Plussat: Access to this hotel by car is a nightmare. No parking, no garage. The chap said they would park my car but could not tell me where. We chose not to stay. The chap apologised but they have still charged £351. Avoid this if you drive anything bigger than a smart car!

Plussat: Cour des Loges is located in the middle of Old Lyon, and is surrounded by many restaurants and shops, with easy access to many of the city sights. The hotel restaurant is a Michelin one star but unfortunately for us, it seems all highly rated restaurants in Lyon are closed on Sunday (and perhaps Monday as well). Very competent and courteous staff. The establishment is in an ancient building, with lots of old world atmosphere. Along with that it also has a spa with a sauna, a steam room, a pool and a hot tub! Our room opened onto a very private balcony garden (accessible from other rooms as well).

Miinukset: Breakfast was on the expensive side, the reason for us not eating there in the morning. Parking is a ten minute walk away and it's very expensive, but that's not the fault of the hotel, that's Lyon...

Plussat: This hotel is located in Old Lyon and it does not disappoint on charm and character! Our room as unique and comfortable. We visited the spa after arrival and enjoyed the sauna and pool for the afternoon. The staff was extremely friendly and helpful.

Miinukset: Wish we could have stayed an additional night!

Plussat: Everything. The building is amazing. Renaissance. The rooftop garden is really cosy, don't miss the stairs to the right past the bees (They make their own honey). The bar is great, it has a good ambiance that goes around very well with the rest of the property. The staff was very friendly and helpful. It felt real, not artificial. The car parking service was really great. After a long journey, the front window was covered by insects. They cleaned it. The best thing still is the center part of the hotel, which is an indoor court covered by a window roof. Pictures can't do it justice. Did I enjoy our stay there? Yes. Would I recommend it? Yes. Will I return? Ohh, yes...

Miinukset: No problem for us, but people should know, that depending on the room, you have an open bathroom. It is only separated from the sleeping area by a curtain.

Plussat: location is exerrent.

Miinukset: Ventiration should be improved.

Plussat: Location / history / staff / feels like you are back in time but with modern conveniences!

Miinukset: Room was hot. No AC. Staff brought fan but still was warm in the room.

Miinukset: Really difficult to access if you have a car

Plussat: Quality of the renovation was tasteful and well done. There were plenty of facilities (gym, spa, bar & restaurant) which were excellently appointed. The bedroom was of a good size and very tastefully decorated.

Miinukset: Very little to dislike. Unfortunately there was an outside party happening near the hotel late into one of the nights but there is little the hotel could do about that.

Plussat: Service was Exceptional Unreal Restaurant Romantic Great bar and Lounge English a non-issue (if you don't speak French) Very Comfortable

Miinukset: Room was a bit small and shower/tub was quirky but to be expected being used to American Hotels.

Plussat: It is elegant, beautiful and classy.

Plussat: Love the decor in the property

Plussat: Fantastic location for the eurostar at Lyon part dieu. Lovely air-conditioned rooms, very good and very large beds. I was impressed that the lavatory and bathroom were separate which was a great idea!

Miinukset: Breakfast should have been included for the price.

Plussat: Good location. great breakfast.

Plussat: Modern hotel in a block with others very close to bus/tram/train station. Big shopping centre a short walk. Nice staff, very helpful, large clean room with separate we and shower room. Huge TV.

Miinukset: Underground car park wasn’t very secure and we had an item stolen from our bike.... bike parking too close to main entrance. Bar and restaurant in hotel was expensive - even by Lyon standards.

Plussat: Lovely hotel.

Miinukset: Parking! Absolute nightmare driving number one in Lyon on a Friday afternoon and the car park was difficult to get into not sure if it was because of road works

Plussat: Staffs are friendly,room was clean and quiet and I highly recommend it!

Miinukset: I think the outside view in my room was not pleasing.

Plussat: Extra large bed, shower menu

Miinukset: Extremely difficult to find, as massive construction directly behind hotel.

Plussat: Mercury Part Dieu Lyon's location is exceptionally convenient for a Lyon visit. Very comfortable accommodations. Very friendly and helpful staff made for a most enjoyable visit.

Miinukset: Everything was perfect!

Plussat: Very clean. Had everything you needed. Nice staff.

Miinukset: The bed was very firm

Plussat: Just next to the train station as we wanted

Plussat: Close proximity to the railway station. Very spacious room.

Miinukset: Staff in restaurant for breakfast and dinner not very welcoming.

Plussat: Modern, fresh apartment like rooms in a good location. Convenient parking in the basement.

Miinukset: The aircon was noisy and not easy to control. The mattress was somewhat hard.

Plussat: Clean room Good value for money

Miinukset: Sofa bed not comfortable

Plussat: Great staff, perfect location, indoor parking lot available for a reasonable daily fee, we stayed for just one night and enjoyed Lyon very much!

Miinukset: The bathroom could be nicer...

Plussat: Well situated. Friendly staff.

Plussat: Henkilökunta

Miinukset: Huone nähnyt parhaat päivänsä

Plussat: Clean Very easy access to the motorway Secure parking Quick check in Have stayed before

Miinukset: No hair conditioner!

Plussat: very supportive and friendly staff. cleanness of facility. quiet room.

Miinukset: N/A

Plussat: Having a kitchenette allowed us to eat breakfast in. Everything was clean and comfortable

Miinukset: Sponge and dish towel in kitchen

Plussat: Perfect stay with all required amenities

Plussat: Great location. Near everything. Very convenience.

Plussat: Great stay again! We will come back!

Plussat: Well situated and well deserved by tram its closeness to the Parc

Miinukset: the service of the breakfast

Plussat: We have stayed here many times, the main reasons for which stay the same - the location first of all with secure parking, the friendliness of the staff and the nice comfortable rooms! We will be back again for sure!

Miinukset: Nothing...

Plussat: Beautifully clean. Welcoming staff and excellent room services.

Miinukset: No AC

Plussat: It was an off season deal so great value for money. Perfectly good hotel near the park and for the price it was excellent. Staff very helpful. Easy access to town

Miinukset: Have to park in parking building but can get discount thru hotel but reckon on extra 20-30 euros

Plussat: Great location for the conference centre and cite internationale, Hotel staff were very pleasant and always happy to help. Always someone on reception and the gentlemen who was there when i asked about going to the city centre was extremely knowledgeable and friendly. Free bottles of water and WiFi are an excellent touch. Beautiful park located straight opposite the hotel. Public transport links to and from the hotel were excellent.

Miinukset: the hotel met my needs and i do not have any complaints

Plussat: Location so close to the Amphitheater

Miinukset: No

Plussat: Always love the IHG group bed

Plussat: Nice spacious rooms. The hotel borders the park. There are also quite a few options in the plaza for food and entertainment.

Miinukset: One of our rooms had a bad musty smell.

Plussat: Great location for convention center

Miinukset: Far away from main part of Lyon an needed either a bus or taxi to get anywhere No air conditioning and room was excessively hot

Plussat: The staff are really friendly and helpful.!!!!

Miinukset: Don't really have anything to complain about.!!!

Plussat: The pool and spa. The breakfast. The staff in the spa area and the "apartment" area.

Miinukset: The staff in the main reception were incredible unprofessional, rude and impolite. When we got there, the receptionist didn't welcome us at all and couldn't find our booking. She was almost questioning if we had an reservation at all, which we of course had. A very unpleasant experience, when you have been travelling for a long time and just want to relax on a 4 star hotel! This poor service continued, when we agreed to extend the check-out from our room for another hour - here, we ended up being locked out of the room due to the lack of IT-skills in the reception to perform this task. The final invoice was also faulty, where they tried to charge me a way higher price than booked on booking.com The room was also fairly old and didn't meet the standards of a 4 star hotel. The bathroom was old-fashioned and provided with an inferior shower. The view was straight into a concrete wall and right outside a tennis field, where people could look directly in. Having this hotel as the "final" stop before flying home ended being a true nightmare. In addition to the above mentioned, we politely asked if it was okay to use the pool-area for 1,5 hour after our check-out due to a flight delay. This wasn't possible without paying an additional 25€ EACH = 50€ in addition to the already expensive price of 174€ for a one night stay. An option, we of course didn't choose! What a lousy service. All in all - not worth the money at all. Yes, the pool and spa is great. However, it works as a separate unit and is not a direct part of the hotel. Therefore, don't stay here unless you want to have a bad experience.

Plussat: The staff was amazing even when the hotel was full The Swimming pools the food All We loved our family stay

Miinukset: Nothin

Plussat: His hotel was an unexpected surprise. Awesome amenities in a beautiful setting! We really did not want to leave!

Plussat: All the facilities

Miinukset: Carpets!

Plussat: Great swimming pool

Miinukset: Nothing

Plussat: Amazing pool, lovely staff, great family rooms/apartment, easy parking! A well-earned stop over after a long drive from Calais.

Miinukset: Nothing! Would visit again.

Plussat: Absolutely fantastic - we extended our stay!

Plussat: It was very clean. I liked the facilities

Miinukset: Nothing except the price of a tonic water at the bar

Plussat: Tennis courts, pool and air conditioning during the heatwave.

Miinukset: Having to rely on the bus to go into the city.

Plussat: Clean comfortable excellent service

Plussat: Not much, maybe that it was a little different then the rest of the hotels. But maybe “too different”, like in the way they were mocking their customers to pretend they are hipsters oriented.

Miinukset: Location was bad - meaning that it’s basically near a big industrial crane, actually everything around is an industrial area, just starting to develop I guess. The staff was mediocre at best. At breakfest, they told us to move from a 4 person table, to a 2 person table cause “we are expecting 15 more people”... I especially kept this in mind for the whole 5 minutes I was there, and nobody occupied the tables. On the second day, lots of 2 people groups stayed at big tables, and 3 person at 6 seats table... so basically they just profiled us that we are not French or something, I really don t know why, but they discriminated us (I felt like that). The rooms have no TV (I don’t care that much, but just saying), also there is no fridge! This is insane, no fridge when outside is burning... Lyon in summer time. There is no bathroom door. Only the toilet has some kind of glass door and you see through it pretty well... also this glass door has empty areas beneath and above it. Basically while one person is sleeping and the other one is taking a dump... let s just say that you hear EVERYTHING and smell EVERYTHING. It s the most insane hotel room I ever saw, and insane in a bad way. The toilet is behind the sleeping bed. The power sockets are above the bed... so if you charge your phone, you better watch out not to fall on your head while you re sleeping. Another disturbing thing was the music!!! Very loud music from morning till the next morning... and we were at the 4th floor, imagine 1st floor. While staying at night in bed, we had a bright light from the EURONEWS illuminated logo right accross our window. Not very pleasant also.

Plussat: Breakfast was great, interior was very hip, eco-friendly. Parking no problem. Lots of other restaurants around, but hotel restaurant looked great too. Even with the rain Lyon looked stunning on the river.

Miinukset: liked it all. beautiful surrounding.For kids and adults. happy place.

Plussat: Fun style, nice functional room, absolutely perfect location next to the railway station.

Miinukset: Person at the reception at check-in was new and seemed quite confused. Breakfast room was too small, and probably due to this, my half-eaten food was cleaned away as I was getting more coffee.

Plussat: A hotel different from others. As if you are entering a theater, museum of film scene. Quirky, pleasant atmosphere. Nice rooms, original public areas, rich breakfast.

Miinukset: Nothing

Plussat: Interesting concept

Miinukset: Tiny room, close to the railroad tracks, no TV, no fridge, bathroom integrated in the room, shower dripping.

Plussat: Clean, modern and comfortable facilities. Very comfortable bed. The hotel is close to the water which is nice for a walk. Free coffee, water and sparkling water in the entrance.

Miinukset: Not enough staff to handle the guest requests. The hotel has a lot of modern initiatives that unfortunately are not perfectly implemented. No TV in room - you can borrow iPad's (but you need to borrow them which takes time, they are only in French and the wifi is not always working properly). Free coffee & water in the entrance (but staff is not really checking for coffee, the machine or cups. Good luck). Restaurant is too busy and crowded.

Plussat: The hotel’s design is fun and with many original details: free water and coffee at the entrance, petanque, games, etc. The room is beautiful.

Miinukset: The room was quite small and even though has apparently a Great design, is not practical at all. No Real space to leave your luggage and transit eaisily around and even though you get many Towels, there is no space to hang Them. A design based on the looks but not practical. The area is far from the City center and with few transpiration options.

Plussat: Very creative hotel with a lot of good ideas and thought-through priority setting (design, silent rooms, comfortable beds, decent breakfast, balcony with nice view, super fast internet)

Miinukset: Parking required some searching on some days

Plussat: Don’t have coffee at the cafe near the hotel, truly dreadful croissant. In France!

Plussat: Hyvä ja siisti hotelli, ystävällinen henkilökunta, kaikki toimi.

Miinukset: Sijainti on hiukan syrjäinen, Lyonin keskustaan tarvitaan kaksi eri julkista kulkuneuvoa. Laatu näkyy myös hinnassa.

Plussat: Perfect location for traveler. Breakfast is simple but excellent! The staff is very friendly and helpful.

Plussat: Nice room, clean, 1mn walk from the train station

Plussat: - great staff - nice and clean rooms with a nice view - great location - quite far from the old town, but very close to the tram to the airport, to the central train station and to the underground

Miinukset: - the breakfast had very limited choice (no hot meal like scrambled eggs or sausages, nothing), which is something we are not used to in Ibis hotels (we booked Ibis mainly because of great breakfasts)

Plussat: Location, cleanliness of the room, the color. The bed was comfortable

Miinukset: The sockets were in awkward positions so it was awkward to charge my phone and laptop

Plussat: This hotel was a very nice surprise. We needed a night in Lyon in order to catch a very early flight, so we wanted something that would connect us easily to the airport. The hotel is literally next to the Rhonexpress station and also to the central train station. It is also very close to a mall, maybe a 5-min walk and around 30-40min walk to the city centre. . Being so close to the central train station and in an area not that popular, we had no expectations in terms of comfort, however this hotel exceeded our expectations not only in terms of comfort, but also ambient, cleanliness, staff ammability, small attentions like a complimentary bottle of water and sweets in the room, free tea, coffee and water in the lobby, free use of PC and print, good breakfast options like freshly squeezed fruit juice, delicious selection of jams, fresh fruits, good quality yoghurts, decent coffe and pastries etc.

Plussat: Location ..

Miinukset: Sorry .. without fridge in room

Plussat: Location and convenience. Coffee and croissants available in reception all morning. Superb breakfast.

Miinukset: Building work to rear of property.

Plussat: Pleasant reception on arrival,bicycles in garage,great room,great breakfast,a good nights stay

Miinukset: Nothing

Plussat: Handy location at transportation hub. Great breakfast options, all fresh & tasty. Pleasant staff. Bank machine 5 minute walk from hotel. Dark & quiet rooms for good sleeping.

Plussat: The location is very good for shopping and taking the TGV from Lyon to Paris.

Plussat: Excellent location. Amazing breakfast. Spacious rooms. Free water bottles daily. Clean. Comfy beds. Very quiet despite being right in the center.

Plussat: The hotel was near great restaurants, shopping and museums. Everything we wanted to see was in walking distance. The staff were very helpful and the accommodations were tastefully decorated and clean. Also the breakfast was superb. I will definitely return to hotel Silky in the future.

Plussat: The central location of the hotel is perfect for a weekend stay. The staff were friendly and helpful. I appreciated the free bottles of water that were constantly available and the little free gift of delicious organic jam! I would stay here again for sure.

Miinukset: The only thing I didn't like was the tiny breakfast room. It was crowded and difficult to move around. Luckily we were able to carry out breakfast upstairs to sit on the terrasse outside. I imagine it was this crowded because it was peak holiday time in August, it's probably better at other times in the year.

Plussat: a central position with a commanding view from the 5th floor room

Plussat: The location couldn’t be more perfect. The rooms are stylish, quiet. The curtains really blackout the light.

Miinukset: The breakfast wasn’t amazing. Not bad but very basic. I know some people will enjoy the free little water bottles but I find it so not eco friendly.

Plussat: Henkilökunta erittäin ystävällistä ja avuliasta. Hotellin aulassa tarjolla pientä syötävää kahvin kanssa. Lisäksi tarjolla oli mukaanotettavat vesipullot. Hotellin sijainti erittäin hyvällä paikalla vanhassa kaupungissa.

Plussat: Great location in central Lyon on a small square with cafes. Funky designed room with big bathroom and comfortable beds. Effective air conditioning in the middle of a heatwave.

Miinukset: Looking out on an indoor courtyard but you can’t have everything.

Plussat: The staff

Miinukset: No car park

Plussat: The staff are very nice, they live the “happy culture” tag, and are very helpful. Also, the location is great and the room was clean. The room was a reasonable size. because of the staff we would like to have given a higher score.

Miinukset: However, the room can best be described as spartan. The description said there is a “seating area”: there was no seating area in the room and there was only one seat and a small stool. There should be 2 seats in a 2 person room. There is not enough surface space to put things on. Finally, the bathroom is a shower-in-the-bath arrangement, which we don’t like. A simple shower is much better.

Plussat: Friendly staff & free water

Miinukset: Really small room. Location is hard to find and near some bars.

Plussat: Friendly staff Agnes and Maxim. Very good bathroom and well located in Lyon

Plussat: Breakfast was good and wifi worked great. It's in a great location.

Miinukset: Elevator was broken and room was not as pictured. More run down than I expected.

Plussat: Location

Miinukset: Parking was difficult

Plussat: Great location, very friendly and helpful staff.

Plussat: Great location close to all old town attractions, cafes & shops.

Plussat: Great location and neat and Cyrus.

Miinukset: The room was very small.

Plussat: Aamiainen kallis laatuun verrattuna. Leikkele- ja leipävalikoima vaatimaton.

Plussat: Great hotel, nice, efficient, helpful staff. Big comfortable and nicely furnished room. Clean. Great air con- very quiet aswell so easy to sleep. We really enjoyed our stay!

Miinukset: Nothing. Everything was great!

Plussat: Perfect location, very comfortable beds and delicious breakfast.

Plussat: Location direct on the river bank

Miinukset: Breakfast was not included in the room price

Plussat: Breakfast was fantastic

Miinukset: Noisy airconditioning. Bathrooms old

Plussat: Perfect location for exploring Lyon. Professional and friendly staff. Very clean room. Large modern bathroom.

Plussat: Clean and comfortable

Miinukset: Exterior very run down and in not so great location. Close to old town.

Plussat: It was nice to have the option stay in the female dorm and that we have curtains in front of our beds. The common room and the kitchen where nice and comfortable. We were happy that we could cook our own food. The staff was helpfull, even most of them didn’t speak good English.

Miinukset: The toillets did smell dirty most of the time and the hostel is far away from Gare de Lyon Part Dieu.

Plussat: The beds were comfortable, the rooms are spacious, the shower room is convenient, large lobby and kitchen, staff was helpful

Miinukset: Staff turned off the AC during the night while Lyon was in a heat wave, rooms were extremely hot. Other guests had their stuff all over the place in the room, which made the rooms really messy. Also, without counting the dry toilet there’s only one toilet for females in the entire hostel, which was fine for us at the time since the hostel consisted of mostly males.

Miinukset: Some mistakes happened But They solved well.Thanks!

Plussat: Very pleasant hostel with a nice social space. English speaking staff. Breakfast is decently priced, however you cannot count on it to hit the spot/fill you up for a day's exploring.

Miinukset: While there was air-conditioning in the rooms, it wasn't fantastic AC, and I woke up in the night quite hot a few times. No keys/key cards for the doors into rooms, which felt a little unusual

Plussat: Employees were amazing and helpful. Great food and drinks served. Location was fairly good. A bit far from the city, but had plenty of food and smaller stores around. Was right beside the river also which makes for a nice walk

Miinukset: Very warm, not much air flow. AC was ok. No fan in rooms.

Plussat: Staff were super nice and inside it was very cozy

Miinukset: Bathroom for shower has no ventilation

Plussat: The staff was amazing, and it was such a cool hostel with events at night

Plussat: Cool vibe :)

Miinukset: Wifi was average, and the bio toilet was weird

Plussat: Cleanliness, friendly staff, room with air conditioning, bedlamp, big lockers.

Miinukset: Showers with fixed head. Lockers are outside the room.

Plussat: Staff at reception were rude and not interested in the fact that they put us in a room without a view of the old town when I specifically asked if the room had been upgraded to an old town view, as confirmed in a message from Radisson. The reception staff the room was upgraded. It was clear after we had unpacked it hadn’t been and when I complained the receptionist said she didn’t have a record of the upgrade and we had to repack, go to reception and show her their text message. We then were allocated the room we had originally booked without an apology. The staff need proper management in customer care. If I treated my clients in this way I soon wouldn’t have a business. Sort it Radisson!!

Miinukset: See above

Plussat: Very nice rooms with a fantastic view of the city. Good breakfast.

Miinukset: A bit far from the centre.

Plussat: Aamiainen oli hyvä ja näkymät aamiaishuoneiden ikkunoista olivat ainutlaatuisen komeat (32.kerros!).

Miinukset: Huone olisi voinut olla vähän isompi.

Plussat: The view from the room was superb, the room had a kettle and a coffee machine which is rare in hotels in this part of the world. The open ceiling lobby was impressive.

Miinukset: the fact that they did not allow my 3 years kid with us, so I had to pay extra for a larger room.

Plussat: Clean, bright room.

Miinukset: Aircon cannot be adjusted.

Plussat: The hotel itself is cosy and rooms well equipped and clean. Good breakfast

Miinukset: Absence of parking free of charge

Plussat: The room, view and location.

Miinukset: The overall service is not what is expected from a big brand as Radisson. Starting from the obligation to leave a deposit for god knows which reason, the extremely busy reception which should be more staffed and other aspects. Let alone the housekeeping cleaning the room by 15h. The overall service and experience is a bit disappointing.

Plussat: The property can be seen from almost the whole city however finding it by car is a challenge with the current construction work in the area The hotel has good facilities and comfortable communal areas .

Miinukset: This hotel is best located for business rather than tourism as the tourist district is a 25 minute walk away. The hotel however was good and offered what you would expect from a Radisson Blu

Plussat: Hotellin huoneet ovat 32. kerroksesta ylöspäin, joten näkymät olivat huikeat. Huoneen ilmastointi toimi hyvin, vaikka Lyon käristyi 40 asteen helteessä. Huone oli viihtyisä, valoisa ja tilava. Plussaa vedenkeittimestä, sähköllä toimivista verhoista ja hyvästä sängystä! Aamiainen oli oikein hyvä ja salissa oli mukavasti tilaa.

Miinukset: Sijainti on noin parin kilometrin päässä keskustasta! Tosin vieressä suuri ostoskeskus ja lyhyt matka juna-asemalle, mistä sujuva yhteys lentokentälle. Ympärillä paljon rakennustöitä ja esim. raitiovaunut eivät olleet toiminnassa. Kävelimme kuitenkin kaikki matkat ilman julkista liikennettä.

Plussat: breakfast was great,

Miinukset: the room was hot but we were in he midst of a heat wave and the AC was not performing well.

Plussat: the location

Plussat: The service was amazing. We had to catch an international flight earlier in the evening so left our bags at the hotel while we walked around Lyon. On return to get our bags, we asked if we could have/pay for a quick shower before our flight as the heatwave was on and they kindly let us use the gym showers with a fresh towel and soap for free!. As we were leaving the hotel we were handed a bottle of complimentary water. We were blown away with the service, and our room had an amazing view! We will definitely stay there again on our return.

Miinukset: There was nothing negative. We thoroughly enjoyed the whole experience.