Hotellit lähellä Sarajevon kansainvälinen lentoasema lentoasema

Plussat: Location

Miinukset: No facilities around the hotel

Plussat: room size house keeping

Miinukset: No iron machine in the room and even when requested. Hotel restaurant is below average

Plussat: The staff were great & nice

Miinukset: The hotel floor were not clean 6 floor & other floors The breakfast was very poor

Plussat: Coffe shop on river

Miinukset: Reciption lady was the worest: Rima Khandash

Plussat: The location and the staff very help full and the restaurant and the coffee at river location

Miinukset: Nothing and every think was above the average

Plussat: Location, coffee, clean

Miinukset: Message service was below expectation

Plussat: Quite

Miinukset: Nothing

Plussat: Location

Miinukset: Crouded

Plussat: Secured parking, great pools and playground for kids, very good breakfast. Nice staff, hotel is clean and very modern.

Plussat: Clean

Miinukset: Location and the staff

Plussat: Henkilökunta olivat ihania!!

Miinukset: Rikkinäisestä lavuaarin tulpasta Kosteasta kokolattiamatosta Kahvi/tee tarjottimelta puuttui kahvilusikat, servetit, kahvit. Seinästä puuttui sisustuslevy Respassa ei saanut pienempää rahaa kuin 100mk

Plussat: Big rooms, cleaned, tidy, comfortable, price, parking, enterance, restaurants, GYM

Miinukset: No discounts for long stays or special things?

Miinukset: The service was very bad. When went to the restaurant to have breakfast, all tables were dirty and nobody was trying to clean one for new guests to have breakfast. The changing romos of the swimming pool were dirty, no cleaning lady to clean or control guests to use the sanitary norms. Arab women walking around the swimming pool fully dressed with their Street shoes on:(, when you were supposed to put no shoes on for sanitary reasons. Disgusting. And nobody to control the sanitary norms. Not fully clean

Plussat: The hotel facilities were excellent, especially for my 2 daughters (7 & 2). The breakfast could have been been better to cater for a more continential pallette but reasonable enough I guess. The location is very near the airport.

Plussat: There is a spa and pools, jakuzi beautiful rooms. A lot of things to do. Family oriented. Its hit and miss. We really enjoyed it first time it was a great experience.

Miinukset: First visit to this hotel was great we were mostly in outside pools and the room was so good, but second time was not that great. The TV was broken some strange smell from air contioner like something died inside was not something you would expect from a 5 star hotel. The toilet was second time (in another room) dirty and you could see some damage on the wood around sink and inside toilet. We did not get anything for the spa as prommised a robe. Waited for the repairmen for two hours. The staff in spa is screaming on guests, very nonprofessional. Outside pools are dirty.

Plussat: Location.

Miinukset: - We had a problem with the room door lock, we were requested to use manual key to open the door. - Due to my flight morning departure time, i requested the front desk to provide us with breakfast box early in the morning @6:00am. The next day morning i checked with frontDesk many times on the breakfast boxes and he reply he will check and let me know and every time i check still not ready. Please note, the breakfast box was a very very very limited (forget about it). - During the weekend usually they host a wedding celebration, it was very very noisy and I had a very difficult time sleeping (my room was on the 10th floor).

Miinukset: Breakfast not so good

Plussat: Fab hotel nice staff water park on site

Miinukset: two weddings in the hotel on one of the nights we stayed music was very loud but thankfully could not hear it when we got to our room

Plussat: U have everything what u need like: - The inside and outside swimming pools; - A big kids play area including a restaurant where u can celebrate your child’s birthday party; - The family rooms are big my kids loved it (the balcony view was not exciting); - There is a thermal spa and hairdresser; - Sky lounge and restaurant (including the friendly older waiter of the restaurant); - Very helpful reception and good room service; - Very clean; - Value for your money. We would definitely come here again!

Miinukset: Not all the staff is guest friendly. I still remember the two girls at the outside swimming pool being on their phone and chatting with each other, rather than helping us out with the lounge chairs. It would be nice if the staff was more pro-active and not waiting till someone ask u something. Hotel is in the summer time more focussed on the Arab world. With respect to everyone’s lifestyle but I felt really uncomputable laying down with my swimming clothes while the Arabian women were walking around me in their burka’s. Maybe an option to get woman only swimming area were everyone have to wear their swimming clothes at the swimming area? There was no entertainment of music like other 5* resorts in the other countries. But give it time, hotel is new and we can see they are willing to get better.

Plussat: Amazing swimming pool and so comfy bed , location near airport

Plussat: Nothing

Miinukset: Too old and not clean and has a bad smell AC noisy no sound isolation dirty bed sheets not recommended

Plussat: Clean and huge rooms

Plussat: Clean rooms

Miinukset: To improve staff welcomingwhen meeting people first time and when leaving

Plussat: Friendly staff, clean rooms, they have my recommendation!

Plussat: AC was too hot 28C, when we asked to fix it the receptionists said nothing we can do (call the maintenance). Doesn’t worth to be 5 star hotel. Too much shines we couldn’t sleep and Old. receptionists weren’t friendly.

Miinukset: Old and shouldn’t be 5 star

Plussat: Huge comfortable room and great facilities.

Plussat: Great and plentifull breakfast, huge room, excelent cleanliness, great staff, nice pool facilities, indoor garage, very nice bar, excelent price, very nice location.

Miinukset: Everythin is great

Plussat: comfortable room, wonderful view from the top, delicious breakfast

Miinukset: too cold water in the pool

Plussat: Very nice and modern hotel, it was for the second time we stayed here. Location ok, it offers also free parking. The room was great, very clean and beautiful, much bigger than we expected, with a nice design, big and comfortable bed, minibar (not included). The bathroom was clean and spacious. All the staff was very, very kind and helpful, both at checking in and checking out. Diversified and good breakfast (included in room rate).

Miinukset: -

Plussat: Everything

Plussat: I liked the good price and the free upgrade.

Miinukset: The location is somewhat odd, and the parking was crazy. A manager had to come and move cars both when I arrived and left.

Plussat: New and clean

Miinukset: Room service

Plussat: Staff were very helpful especially the lady in frontdesk .. They try to make guests always comfortable and give help in case of emergency, and provide tourism guidance.

Miinukset: The breakfast is under expectations & isn't value for money. No food variation. Restaurant utensils cleanness is questionable. Rooms are clean at check-in but cleaning and maintenance can be better especially for toilets.

Plussat: The staff was friendly abd rooms was clean

Miinukset: No tissue paper, Trash bin and No boiler at room moreover it was far to old town around 3 kilometers however the food was poor

Plussat: Big spacious room big bathroom, everything is new , good breakfast

Miinukset: Bad tv signal 50% of channels can't be watched...there was smell of dampness raound sink

Plussat: Beds were comfortable and the room was clean and quiet enough.

Miinukset: The fridge in the room did not work.

Plussat: Room and all

Miinukset: No have

Plussat: I like the hospitality of the man in reception ( Mr Canan). The room and toilet is bigger than other hotels. Very clean. Breakfast is good.

Miinukset: Location is little far from city centre (about 3KM) which can be positive thing as the place is very quiet

Plussat: In my situation the hotel was great. Near the place, where I worked on. Very clean. Nearby the airport. To the city about 25 minutes by tramp or by taxi. Personnel is very kind and helpful. I recommend this place.

Plussat: Staff were super friendly. We appreciated the late check in time. The location was relatively close to the airport, and the tram line was also relatively nearby. The rooms were quiet and breakfast was good.

Miinukset: It was a little far away from the city centre.

Plussat: Hotel on the edge of city, but trams at end of road. Good base for Sarajevo and surrounding areas. Lovely staff, very comfy, breakfast plain and simple. Excellent value for money

Plussat: Really friendly staff, everything was super clean and the place looked really nice.

Plussat: Excellent hotel and very pleasant staff. Very affordable price.

Plussat: Breakfast was good. And Birsen at the reception was very friendly and helpful for everything.

Miinukset: Far from city center.

Plussat: The beds were comfortable. Sauna Dino was a nice person.

Miinukset: Cleaning Mosquitoes The fact it was next to the canal / stream .smelt horrible.lots of mosquito. Some of the staff come across rude. Same breakfast every day No fridge in your room. No water cooler in the foyer. The staff need to be more trained at the reception as they were asking for us to pay for the room when we had already paid !!!

Plussat: New and clean. Rooms very spacious and comfortable.

Plussat: Clean room, friendly staff

Plussat: - I like that they brought a big bed for my baby, since they didn't have baby crib. - They brought birthday cake to the room. - I like the breakfast

Miinukset: - The hotel was fully booked, and no one was answering the phone. - we booked three rooms, the kettle(boiler) was only in one room. - I requested baby crib before one month of our stay, but I didn't find it in the room and I call several times until they brought a bed.

Plussat: Free spa, pool, turkish bath.

Miinukset: There were no slippers in the room. Breakfast should be prepared more attentive. Hotel location was bad. Finally, The hotel is only 4 or 5 km from the airport. Ibis sarajevo airport transfer is 15 Euro=30 Bam. This price is very interesting???

Plussat: The room was pretty and clean and the huge bed was awesome

Miinukset: The hotel is pretty far from the center and it is very near for an industrial area. Tha staff in the restaurant and coffé is not that professional as you expect n the 4star hotel.

Plussat: The staff was very nice and respectful. All the staff members were helpful especially Kenan and Ammar big thumbs up for these guys.

Miinukset: They dont have room service, but the room cleaning service is avergae. Also, the maintenance was going in the pool, and it didnt show that during booking.

Plussat: Big spacious rooms Swings in the reception were a nice touch

Miinukset: The swimming pool was closed for a few days due to monthly cleaning. My pillow smelt of perfume so had the case been changed ? The bath had a jacuzzi that didn't work The receptionist told us the 4th floor had a nice restaurant with a good view but when we went there we were told it was for big groups only !!!

Plussat: The room are big, clean , good furniture, the staff are helpful. Location is good in the middle between old city and the other side of the city

Miinukset: More variety in the breakfast

Plussat: Excellent views from the 15th top floor. Nice bar.

Miinukset: Very far from city centre, like 10km old town and about 5-6 from modern area. No fridge in the room!

Plussat: Initially we had doubts about the hotel as from outside it did not looked like a hotel as we had to take life up to the 3rd floor but actually it is a very comfortable,clean,friendly and helpful staffs.it is very near the airport hence makes it perfect for us who has early flight.

Miinukset: No iron available to use.

Plussat: Very nice personnel, helping with all the questions and giving advices regarding visit in Sarajevo, very comfortable, clean, with all amenities, nice ride by tram to city center :-)

Miinukset: nothing

Plussat: if you have a car, its location is good, they offer free parking. bed was comfortable.

Miinukset: breakfast was weak if I must say.

Plussat: The cleanness, the staff, breakfast and desk help

Miinukset: Smoke smell circulating within AC system.. it may bothers..

Plussat: good staff great value location is ok

Miinukset: Rooms are small

Plussat: Location Quite

Miinukset: Room area

Plussat: - Breakfast: I tried so many middle price hotel, and the food is reasonable or better than I was expected - Worker: I met 3 workers (because of the shift) and everyone is really professional and nice. I was touched by service and can feel they really helping and caring customers. - Room: Good, exactly the same in the photos

Miinukset: nope!

Plussat: taxi station and tram is near, you can walk to the saudi mosque

Miinukset: room size is very small my friends book wihout booking for less value and big room breakfast is mostelly eggs only ita containng bar for wine

Plussat: Quiet Clean

Miinukset: The rooms are cramped

Plussat: The suite is clean and spacious

Miinukset: No

Plussat: Good clean rooms very friendly and helpful staff.

Miinukset: Later realised there were far better value for money deals in better locations in Sarajevo. There isn’t a lot around the area where the hotel is in terms of nightlife bars, restaurants etc

Plussat: It is very OK for overnight stay - beds are comfortable, room is clean, AC is working fine, staff is very kind and helpful. It is far away (more than 7 km) from city center (and main touristic attractions), since it is located in residential area.

Miinukset: Although parking place is monitored during stay/night, it was very inaccessible (approaching corridor was very narrow, crowded with big cars, big buses in front, ...) for me, behind the hotel.

Plussat: Erinomainen sijainti itselleni ja onnistunut valinta

Plussat: Nothing

Miinukset: Staff is absolutely no help and not friendly at all if you are not a group of minimum 10 rooms. We were just ignored. Breakfast is awful and the rooms are noisy. There was no hot water at 7 in the morning which is not convenient....Worse is the so called “spa”, my friend has been massaged by a therapist who had a call during the entire massage. Believe it or not !!!

Plussat: near the airport

Miinukset: almost everything is bad; the staff in reception were unprofessional at all; they can put you in hold while your were under service just because a Bosnian person interrupted the staff and wanted to be served before you without any explanation. the hotel like a busy airport; everyone is busy and does not want to help you. another thing: do not be misled by the picture with the swimming pool; the pool is in another hotel. so please be careful

Miinukset: Vähän pahaa hajua tuli jostakin, mahdollisesti viereisestä kuivahkosta joesta.

Plussat: The room is very big and the breakfast was super

Miinukset: I hope it is cheaper

Plussat: clean and good location

Miinukset: The staff wasn’t polite with the women in general, they didn’t put iron in the rooms and the air conditioner wasn’t good

Plussat: Very near to whatever u need

Plussat: I did not like any thing.

Miinukset: Noisy and not clean

Plussat: Nice restaurant, nice room, good facilities.

Miinukset: Not safe! Not problem solving. Not polite at all. Somebody stolen my money from my wallet that was my mistake I let my wallet in room without luck. But still this is not acceptable, but what hotel did is 3 days later they say they are sorry but they can do nothing.

Plussat: Sokak cafe restautrant

Miinukset: Reception

Plussat: Erittäin hyvä hinta/laatu suhde.Iso huone.Joki+vuori näköala.Sauna kuului hintaan.Iso sisä uima-allas.Tukevat eväät.Ratikalla pääsi suoraan vanhaan Kaupunkiin.Lähistöllä paljon edullisia ruokapaikkoja,kahviloita ja jopa live musaa.

Miinukset: Lentokenttä kuljetus olisi suotava palvelu.

Plussat: Big rooms in section D Nice view on the river and the swimming pools Great Location near to the coffee shops, restaurants, cold stores, there is a cold store in the hotel plus currency exchange and a small shop that sells perfumes and bags Late Checkout Until 2:00 Pm Free of charge Jasmine in reception was great and very kind They have a service to drop you to the airport but you have to submit you request through booking.com while you book the hotel which is really helpful. The Location is great and in a very busy place near to everything you want, it’s a 20 minute ride to the Sarajevo City Centre (SCC), BBI Centre, Alta Centre 2 Minutes Walking to the bus and tram station.

Miinukset: Dirty Bathroom They don’t provide tissue in the rooms or free water Bad Service The Shower is horrible and very old The breakfast is not good at all The orange juice in breakfast is powder Small Blanket A/C Not Cold A/C Noisy No Kettle for tea / Coffee No Iron Hard Bed Other Stuff in the hotel need to be trained and to learn how to be polite and not to laugh in the customer face and speak in their language The hotel is always crowded with weddings and tourists so if your looking for a quite place you have to search elsewhere And I didn’t like that they kept our passports with them throughout our stay Elevator Smells Bad Elevator Pretty old and no sensors Not Worth 75 € Euros / 146 KM

Plussat: Location was great and the view is very nice but there is a bad smell coming from outside near by the river

Miinukset: The breakfast should be change instead of same things every day

Miinukset: Always trouble paying by card!

Plussat: This was an odd experience. We'd booked into this hotel, only to be sent next door to the neighbouring hotel, in which we were the only clients. We would have had to walk to the next hotel again for breakfast!

Plussat: Nice and worm people. Great location.

Plussat: Staff is helping where they can. Property has a distinct style and is not like a chain hotel. Walking distance to local restaurants just ask for directions at reception. Smooth check in and check out process. Walking to airport in 10 minutes possible from there you could catch a local bus to city center or just grab a taxi.

Miinukset: Maybe for the smokers an ash tray would be nice outside on the entrance door

Plussat: We chose the hotel because of the proximity to the airport and it delivered! It is an easy walk with luggage to airport check-in. Simply go around the corner, cross the road and go through the gate. The hotel owners will show the way.

Miinukset: I would have liked to have had an electrical outlet at the nightstand and clothing hooks in the bathroom.

Plussat: Amazing care from the staf. Very good location close to Airport.

Plussat: Stuff and location

Miinukset: Price was to high for tipe of property

Plussat: The location which is a walking distance to the airport and near to many wash car . Also, it’s very clean and the stuff friendly and helpful.

Miinukset: Nothing

Plussat: This is a hidden jewel. Very quiet place in city, even when located at 5 minutes from the airport. When entering the hotel I already felt relaxed and comfortable. My room was quite spacious and air conditioning was working properly. Breakfast buffet offered more I could eat. It's always amusing reading from other reviews that a breakfast buffet must have 150 different dishes and 20 meters long (I'm exaggerating a bit...). I really liked this classical almost barock style of the hotel and of course I really appreciated the kind, helpful and very professional staff. Great thanks also for having offerd me a late checkout that helped me perfectly in preparing the continuation of my trip.

Miinukset: Nothing.

Plussat: Great location for those taking early flight, just 5 minutes walk from hotel to the airport.

Plussat: Hyvä palvelu ja parani loppua kohden. Persoonallinen sisustus.

Miinukset: Surkea äänieristys.

Plussat: The staff is very kind enough to ride us to the airport as our luggage is heavy, even though the hotel is very close: only a few minutes' walk.

Plussat: Amazing place with excellent owners.They both welcomes you like you are part of their family.Hotel is very clean and super close to Airport.Definitely stay there again !!!

Plussat: Friendly staff

Miinukset: Not many breakfast options

Plussat: close to the airport, super comfy bed, nice staff

Plussat: Nill

Miinukset: Very bad breakfast same all days staff very roude no facilities in the room and hotel cant be rated as 4 star and will not recommend to anyone

Plussat: Room was clean and enough large, bed very comfortable

Miinukset: Old building. Staff not always friendly

Plussat: The bathroom

Miinukset: Everything was not good

Plussat: The location and the surrounding are fine.

Miinukset: No wifi in the rooms. My room was very cold and there was almost no terrase. For the money and the stars rating, I expected more.

Plussat: Breakfast is not bad and their waiters are friendly.

Miinukset: The room smelled a lot of tobacco and was dirty. We found pistachios on the ground. We booked a room with a bathtub but when we arrived they told us they don't offer a bathtub in that room and they gave us no solution. The hotel is old. I think the good reviews are actually from the hotel next door (both hotels are from the same owner).

Plussat: It was great experience and beautiful stay and services. The staff were friendly and welcoming.

Plussat: Really nice place. Near to restaurants.

Plussat: Very big rooms.

Miinukset: Humid rooms, strong smell through the hotel.

Plussat: Good hotel, nice and clean rooms, helpful staff

Miinukset: avarage breakfast, - but good price

Miinukset: The receptionist was unfriendly and complicated everything When we start to tell him somtjing he get mad

Plussat: Air condition was not working and the weather was very hot

Miinukset: Air condition was not working

Plussat: Not bad

Miinukset: Bad smell in the hallway I smelled cigarette

Plussat: Good

Miinukset: Nothing

Miinukset: Facilities are bad even in our first day there was no water in room so we had to buy some from the hotel which cost a lot no one helped us taking our league to the room

Plussat: Breakfast was really delicious. Hotel lies in quiet area and rooms are soundproof. Everything was clean and room was comfortable.

Miinukset: Hotel has no own car parking zone. But it is possible to park in the vicinity.

Plussat: Room was extra clean

Miinukset: The heating was too loud

Plussat: Staff were very helpful and welcoming..

Plussat: Property is nicely presented, clean and well appointed.

Miinukset: We arrived early and were allocated a room that was not prepared. This was swiftly and pleasantly rectified. However we soon discovered a complete absence of any hot water. Disappointed we then presented ourselves at the dining room only to be told that there was no cook, but a pizza restaurant could be found just a short walk away. The morning brought no hot water or breakfast, for which we were sent to a sister hotel across the park. This produced for us the remnants of a buffet breakfast laid out for the coach parties that had just left. Luke warm stewed coffee and a well picked over buffet. No staff to be seen. Nobody asked if we had enjoyed our stay and we were glad to check out. Avoid if possible.