Halvat lennot Sarajevoon

Plussat: "Comfortable seats"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "The crew and comfort."
Miinukset: "The food does not taste good at all."

Plussat: "nothing"
Miinukset: "better accommodation of passangers"

Plussat: "Fantastic"
Miinukset: "Everything"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Miinukset: "It would be nice if the seats had more leg room. Staff was super nice. Food is not bad"

Plussat: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Movies"
Miinukset: "One of the female flight attendants got impatient with a few passengers."

Plussat: "The crew was polite and professional."
Miinukset: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."

Plussat: "Smooth flight. Great food and drinks. Very helpful staff."

Plussat: "Friendly crew. Sufficient beverage and food service."
Miinukset: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."

Plussat: "Very attentive crew; nice leg room on upper deck; extra storage bin under window a nice touch; luggage arrived very promptly on carousel"
Miinukset: "sick, screaming babies in small upper deck space. I realize the airline cant help this but it would be a good idea to seat them all in one area of the aircraft so staff can give them the attention they need."

Plussat: "Nothing"
Miinukset: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Plussat: "My wife and I travel frequently and Lufthansa has always been a "notch above" all other airlines in onboard service. Imagine, airplane food that you can actually eat and enjoy!"

Miinukset: "seating is very cramped when the plane is full"

Plussat: "flights were on time"
Miinukset: "food quality can be improved"

Plussat: "everything was good other than the entertainment package"
Miinukset: "not verymany movies to select"

Plussat: "Nothing!"

Plussat: "Courtesy"

Plussat: "Individual screens for all seats with a varied selection of entertainment options. Plenty of room under the seat for my carry-on. (It helped that no one was in the seat next to me.) Beverages were offered frequently. Smooth flight, smooth landing."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "I always enjoy flights on Lufthansa. Very professional and nice crews."
Miinukset: "More movie options would be good."

Plussat: "Amazing service."

Miinukset: "The seat-back screens were very annoying and not very responsive."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "staying 11h with no assistant"

Plussat: "This was a short haul flight, it didn't have an entertainment system, just plain seats."

Plussat: "my favorite airline"

Plussat: "I liked when I thought I had my new booking."
Miinukset: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "WiFi, entertainment and USB charging was good."
Miinukset: "Felt herded like cattle during the boarding process. No children's amenities as advertised. Children's meal was so-so. Adult meals had chocolate included, which children's meal did not have. Seriously?! The snack provided was all inclusive for adults and children and was way too spicy for my 6-year-old."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Superb service thru Lufthansa"
Miinukset: "Long wait, but it was cheap so it ofset it"

Plussat: "Online check in is efficient, staff both at the airport and on board are friendly and helpful. Seats (economy) are OK. Onboard entertainment is good (good choice of films, TV shows and games)"
Miinukset: "Food - as usual airline food is mostly inedible and unappealing. I usually eat at the airport before the flight and skip the meal onboard."

Plussat: "I love flying with lufthansa. Staff is friendly and chatty. Personal service is excellent. Food could be better compared to other airlines, but is not so important to me when it comes to flying."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Lufthansa always does an excellent job."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Great staff."
Miinukset: "The time it takes to travel. Can't control that."

Plussat: "direct flight"
Miinukset: "only one type of food offered. presented in a rude way."

Plussat: "Friendly service"
Miinukset: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"

Miinukset: "There was no indication at Kayak that there is a charge to pick a seat before the day of the flight. I understand premium choice, but this was for every seat reservation. The seats were not very comfortable."

Plussat: "Everything is excellent."
Miinukset: "As mentioned above."

Plussat: "Crew on the plane was helpful getting us to our seats."
Miinukset: "Flight from Florence was delayed 20 minutes, which resulted in a much shorter layover. We needed to run from one end of the Frankfort airport to the other to make the flight. We are over 60 and just made the flight."

"Austrian airlines food is really good compared to more recent airlines I’ve been on"

Plussat: "Overall Austrian was fine. Smaller plane and people were professional."
Miinukset: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Miinukset: "Landing"

Plussat: "They vere OK!"
Miinukset: "Food and drinks!"

Miinukset: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Miinukset: "Food should be much better than this. Otherwise everything is ok."

Plussat: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Miinukset: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."

Plussat: "Crew was polite and helpful"
Miinukset: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Plussat: "Crew"
Miinukset: "Huge delay... :("

Plussat: "Rude inconsiderate staff. Terrible plane"
Miinukset: "Everything"

Plussat: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Miinukset: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Miinukset: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Plussat: "Landing was a disaster"

Plussat: "This is always a pleasant airline to travel with."
Miinukset: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Plussat: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Miinukset: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Miinukset: "NA"

Miinukset: "The flight had delay more than 45 minutes I lost my bus connection"

Plussat: "Not much!"
Miinukset: "No one available nor willing to help with checking process. Told to just try the checking machines."

Plussat: "Enough legroom for economy"
Miinukset: "Basic food - poor in fight entertainment"

Miinukset: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Plussat: "Direct connection"
Miinukset: "Meal is horrible"

Miinukset: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Plussat: "Everything was excellent"

Plussat: "The flight was comfortable and very timely."
Miinukset: "Very little leg room."

Plussat: "thanks for the trip. all the way was fast and comfortable)"

Miinukset: "They are always delayed"

Plussat: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Plussat: "Flight"
Miinukset: "Not enough room in the seat"

Miinukset: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."

Plussat: "Very comfortable aircraft"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "That it is over"
Miinukset: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Miinukset: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Plussat: "Flight delayed"

Plussat: "No stops"

Plussat: "The actual flight was professionally well-handled"
Miinukset: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Plussat: "The flight attendants were beautiful"

Plussat: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."

Plussat: "Nice crew"
Miinukset: "Boarding was very confusing, gate was changed at the last minute without the passengers being warned"

Plussat: "Food, entertainment."
Miinukset: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."

Plussat: "Everything was fine - short flight"

Plussat: "The crew were very nice"
Miinukset: "Toilets could be cleaned more often"

Plussat: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."

Plussat: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Miinukset: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Plussat: "Quick boarding and exit off the plane"
Miinukset: "No little foot rest , no blanket in the winter"

Plussat: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."

Miinukset: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."

Plussat: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Miinukset: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"

Plussat: "Crew is good as always."
Miinukset: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."