Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Everything was excellent.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Not good connection,less than 1 hour not enough time to catch this flight
The sandwich was soggy and the tomato did not taste very good. Your food has been better on previous flights. Perhaps we were spoiled by the great food in Tbilisi. It would have been nice to have a b enter expectations of the check in process and time for our very early morning flight. Since there is very little in English at Tbilisi airport, and nobody we found who spoke it well, it was confusing to figure out all that we needed to be efficient for you.
Utter chaos boarding in Athens.
Miinukset: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"
Plussat: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Miinukset: "Maby beter orhanisarion to printimg thicket fot baggess"
Miinukset: "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
Plussat: "Everything was good... nice and neat crew, airplane clean and comfortable, good service food was good."
Miinukset: "The bathrooms are way and far back... and we are not allow to use Business Class."
Plussat: "Friendly and helpful flight attendants, delicious food, great movie selection."
Plussat: "Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant."
Miinukset: "Touch screens didn't work very well."
Plussat: "Excellent service. Even the food was great :-). The bathroom cream and parfume were a nice touch. Nice hot towels, Nice touch to provide a menu! Check-in was a breeze"
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Plussat: "Down to Level G to check in, worked out OK. Security was good and easy. Left on time, important! Bags checked straight through to SFO"
Plussat: "Great food, comfortable seats. I didn’t go business class, but tbh I think flyin business class this route is a waste."
Miinukset: "Having to stop over in Bishkek and deplane before going on to Mongolia. Why do we have to go through security again when we’re getting onto the same plane with the same items?"
Miinukset: "Seating too tight/ crew staff members at Istanbul airport"
Plussat: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."
Plussat: "we made it safe everyone was nice things went smoothly"
Miinukset: "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler... you make it seem like you care for me, but then I'm just a piece on a conveyor belt"
Miinukset: "Turkish airlines used to be airline offering good food, now you only get sendwich"
Plussat: "Confortable, great food, great crew as normal."
Miinukset: "The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around."
Miinukset: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Miinukset: "The worst attitude. Travelled with baby and gave us seats separated and no basinet. Said don't care"
Plussat: "The service, food, price and entertainment, little flight pack"
Miinukset: "Can't think of anything"
Plussat: "Not enough time for Connection flight bording."
Plussat: "On time"
Plussat: "Nice crew except for...see: 'didn't like' section."
Miinukset: "First and foremost we were astonished and angered that the cabin crew would not allow any window shades to be open during the day- long flight. That is unhealthy and exacerbates the jet lag phenomena. An airplane is not a hotel and you have eye masks and such readily available for people sleeping. Oh, and I also like to look out the window! For this reason I am looking for another airline to fly for our semi annual trips overseas."
Miinukset: "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"
Plussat: "Very comfortable seats and BIG aircraft."
Plussat: "Friendliness of the crew and their willingness to serve"
Miinukset: "Boarding process at Istanbul and aircraft maintenance"
Plussat: "Excellent entertainment + decent food"
Miinukset: "Flight was delayed by 4.5 hours. We got a few drinks and snacks while waiting. No real information was provided and the flight was delayed by one hour at a time. Kids were tired and hungry. Crew did not help. After a few hours we got some blankets. We had to sleep on the airport's floor. We had to buy food. We did not know what will happen with our connection flights that most of the passengers missed because of the delay. This was a nightmare!"
Plussat: "The space between the seats in Business Class is phenomenal - most space i can recall in Business Class. The lay flat feature of the seat is also great."
Miinukset: "They put some spice, don't know which one, in almost all the meat dishes and unfortunately I don't like the spice. The mushroom, potato omelette was an egg omelette laying on top of canned mushrooms and a potato cake laying on the side. This is not a potato, mushroom omelette by American standards. The amounts of food are phenomenal and I couldn't eat all they offered."
Plussat: "Comfortable seat, quick boarding and deplaning"
Miinukset: "No in seat entertainment, bad food"
Plussat: "It was ok."
Miinukset: "I asked a flight member for assistance and he said he would get back to me with the info but never responded. Also, when meals were delivered, my packages were halfway open as if it was prev touched by someone else and the food was not warm. My arriving flight gave high hopes that this returning fight did not fulfill."
Miinukset: "time was to long between planes"
Plussat: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Miinukset: "The only suggestion would be more comfortable seats. Although, when flying for 13 hours any seat will feel uncomfortable. Turkish Airlines did an amazing job providing essentials to make us as comfortable as possible. I would definitely recommend this airline to others."
Plussat: "Food was much better than a number of airlines."
Miinukset: "bathrooms got messy."
Plussat: "Love everything... i was actually surprised... The crew was the bes"
Plussat: "Crew was great, very friendly"
Miinukset: "Everything else. Small space, food was not very good, bathrooms were dirty."
Plussat: "Loved the food. The crew members were extremely dedicated to making your flight go smoothly. They were very good."
Miinukset: "Bumpy on the way back."
Plussat: "Great food. Nice clean plane. Nice staff. Well worth the money, great entertainment."
Miinukset: "We left a bit late, but the capitan kept us informed and we were comfortable and had lots to watch and entertain us."
Plussat: "They gave us a meal on a 2.5 hour flight and we were very surprised!"
Miinukset: "They boarded late and you had to take a shuttle to the plan. We drove to the plane and waited for 15 minutes in the cramped shuttle while they were putting another staircase to the plane and finishing prepping it. We left a half an hour late and the flight was already at 10pm. It was a pretty terrible experience! And the section of the Istanbul airport we were in was pretty dirty. Also the movie they played had two language options but no English which was disappointing."
Plussat: "The seat was comfort"
Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"
There was one flight attendant on this plane that was very rude to the passengers. She was one of the younger ladies. I don’t remember ever getting her name but the way she is acting is unacceptable.
The 50 or more Hasidics refused to wear masks, despite the crew’s entreaties. The airline did not have an enforcement officer aboard, and there were no consequences awaiting them at JFK. Laws apply equally to all, and the Hasidism have no right to endanger passengers and crew.
I had a small back pack and a small suitcase. The boarding staff were extremely rude and wouldn’t let me take both on board. Only one small bag on board even though there was tons of space and I paid for premium seat. Also—they want you to wear their mask—even though I had n95. Will definitely avoid this airline in the future
Miinukset: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."
Miinukset: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Miinukset: "Food should be much better than this. Otherwise everything is ok."
Plussat: "Crew was polite and helpful"
Miinukset: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."
Plussat: "Why the 3 hours delay?"
Miinukset: "Be on time"
Miinukset: "Was very satisfied with everything."
Miinukset: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Plussat: "Lufthansa crew very professional"
Miinukset: "More upgrade to be available"
Plussat: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Miinukset: "Connecting flight tolerance and easy upgrade from one class to another."
Plussat: "None of them above I'm not happy at all"
Miinukset: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Plussat: "The crew was helpful with tips for Vienna"
Plussat: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Miinukset: "I wish there was an option of a sandwich vice sweet or pretzels."
Miinukset: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"
Plussat: "I liked that the plane eventually came..."
Miinukset: "That the plane was an hour late..."
Miinukset: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."
Plussat: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Miinukset: "The food was not edible"
Plussat: "Very friendly staff"
Miinukset: "All was well"
Miinukset: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."
Plussat: "Everything was excellent"
Plussat: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."
Miinukset: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Plussat: "The crew was super nice"
Miinukset: "Not enough food during the long flight"
Plussat: "Boarding was easy, on time"
Miinukset: "Crew's attitude for any request was snobby and harsh"
Miinukset: "Food I think getting worse."
Plussat: "Flight was on time ,"
Plussat: "Emergency exit row leg room. Good stuff."
Miinukset: "Flight time, slightly delayed departure."
Plussat: "The plane arrived at destination ahead of schedule."
Miinukset: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."
Miinukset: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."
Plussat: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Plussat: "Everything was great except seats uncomfortable"
Miinukset: "Uncomfortable seats"
Miinukset: "economy class eats sold as business class !!! very poor and cheap strategy --"
Plussat: "Free wifi on the return flight"
Miinukset: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."
Plussat: "Boarding was efficient and quick"
Miinukset: "Seats were uncomfortable."
Plussat: "The overall flight wads excellent."
Miinukset: "Boarding on the return flight was poorly handled as there was no organized boarding."
Plussat: "The crew were friendly and fine. No problem with boarding etc"
Miinukset: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."
Miinukset: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Plussat: "Service was spectacular. The United crew was awesome."
Plussat: "Never again with KAYAK. Sorry."
Miinukset: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."
Plussat: "best blanket any business class."
Plussat: "The entire experience was a joy. I was upgraded to business class and the difference was noticeable. I was comfortable and suffered no ill effects after. Much different that my trip home."
Miinukset: "There was nothing I didn't like"
Plussat: "Crew is good as always."
Miinukset: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."