Beds super comfortable. Gorgeous resort. Luxurious all around
At one point my 9 year old cut his toe at the pool and when I asked for bandaid and first aid, instead of bringing it to me, I was told to go up to the hotel and ask for it - a good 5 min walk. Leaving my 9 year old bleeding - instructing him to hold pressure as the nail was avulsed, and instructing him to watch the 4 year old to not go near the pool since I had to leave them unattended. Any other 5 star resort would have immediately had me stay with the child as they either sent for someone or radio to someone to bring supplies. Ofcourse this probably just had to do with the very young staff that I spoke with. But, all staff should be appropriately trained at resorts such as this one.
Bed was very comfortable
They could have lowered the price on the spa menu since the Jacuzzi steam room and shower are closed
Food, athletic facilities and room were wonderful.
More staff in restaurants to reduce wait times.
Nice place, friendly staff....there is an awesome hike within walking distance!
food options are limited unless you travel and so of course food is expensive.
Spa was awesome
disappointed no microwave on entirw facility for guest
One of a kind!
Well thought out facility, furnishings and amenities, with guest comfort being a top priority. The breathtaking scenery and we'll maintained golf course complements the resort. Most importantly is the attitude of the staff; everything is done with a genuine smile.
The best hotel in scottsdale
Great facilities and exceptional staff
No attention to detail by anyone
Bed, linens, view, city location, air conditioning, large rooms
Dirty carpet, furniture, and rug. Housekeeping ignored hotel policy of bottled water, chocolates, and turndown service. Women wearing skimpy bikinis in the lobby and elevators with no coverups - Such a DISAPPOINTMENT from six years ago when this resort was the utimate getaway!!
The food here is amazing. All the food in old town was amazing as well. We ate at the pool two days and it was gormet delishious! We also ate breakfast in the resturant down stairs and it was also fantastic. Pricey but very good.
Hotel is beautiful when you walk in and is a really nice place to stay but is very dated. The pool and the rooms need updated to make this hotel worth the money.
Pool and restaurants plus nearby hiking
Vanhakaupunki ja Scottsdale Fashion Square sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, limusiini- / town car -palvelu ja express-uloskirjautuminen. Tämä lomakylä tarjoaa asiakkailleen 340 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 141 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
The Phoenician, a Luxury Collection Resort, Scottsdale on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.