Scottsdale hotellia

Plussat: Grounds and hotel were beautiful and clean. Loved the adult pool.

Miinukset: Valet parking in desert for $22 is crazy expensive. Business center computer usage at $6/15 min is just wrong after already paying $29 resort fee.

Plussat: The grounds are beautiful, the staff is very friendly and the amenities are all fantastic. They really did think of everything when they made this hotel. We wanted to have a relaxing weekend and that's what we had. Can't stress enough how the staff does any amazing job of making sure you are well taken care of.

Miinukset: The only issue we had was that we wanted to take a bath in our room and the water was not hot at all.

Plussat: The wonderful friendly staff made this resort really stand out! Grandpa Frank in the Prado was the best. What nice people and a beautiful resort. The rooms were clean and the beds were comfortable. We stayed three days and I didn't want to leave!

Miinukset: I looked for movie channels or movies on demand on the television but none were available.

Plussat: The grounds were beautiful the staff was very friendly and courteous.

Miinukset: the cost of the drinks were high. some charge errors that I caught.

Plussat: Everyone was professional and courteous.

Miinukset: Housekeeping kept knocking on our door when we told them we had a late checkout.

Plussat: Everything from when we arrived to when we left. Friendly valet, great bellman, very sweet pool waitress. Pretty room and grounds are gorgeous.

Plussat: I don't usually right reviews, but I felt compelled to recommend our experience. We were in awe of the hotel from the moment we arrived. Marissa and Michael at the front desk were professional, engaged and most important they were personal. Hotel grounds are reminiscent of Tuscany with lots of stone and massive wooden gates/entryway. The room exceeded our expectation of cleanliness and style. The onsite restaurant was also delicious. We decided to stay after my wife shot a wedding on sight and vowed to be back. We will return in the near future.

Plussat: Location is good, restaurants and pool is good, atmosphere is nice, staff are friendly, has good amenities.

Miinukset: Fridge didn't work, had expired juices and a bad smell, no space for your own groceries / wine ( one of those sensor fridges). Toilet chain broke twice. Notified front desk, gave us a $50 credit and apologized. Overall handled it well. Despite the negatives, still a good place however would not return and prefer another location over this one.

Plussat: setting and location - beautiful

Miinukset: more diverse food options and more activities for families

Plussat: The views of Camelback mountain were incredible. The staff were the most friendly and helpful staff I have ever come in contact with. I especially enjoyed the walk out patios on the first floor. The layout of the bathroom in the our room was so large and luxurious. I highly would recommend The Montelucia to anyone visiting Paradise Valley.

Plussat: Everything! The room we got had an amazing view of the main pool and golf course!

Plussat: The beautiful grounds

Plussat: The Amenities and the Staff are what exceeded my expectations. This was my first time at a 5-star resort. I really enjoyed myself. Something for everybody...

Miinukset: The property was too big. I have a bad hip. Had to walk alot. Although the staff was quite accommodating whenever needed. They would show up at your building in a golf cart. That made up for the sheer size of this place.

Plussat: The grounds were gorgeous! Our entire family loved the pools and great location. The staff was helpful and attentive. The restaurants La Hacienda and Toro we’re very good, but pricey.

Miinukset: The AC in our room didn’t get very cold, and considering it was 108 during the day, it was too warm. Also, not impressed with the breakfast restaurant. It was super expensive for the quality of our food and slow extremely service.

Plussat: Definitely the staff. In the spa, front desk, valet, Bourbon Steak restaurant, Bell hop, pool bar. Concierge. Everyone so attentive and wonderful

Miinukset: We got there early Like about , for our 3pm massage for my daughter the bride. They have us a nice room but it was well after 4 when We finally got a text our room was ready. Too far from the spa, hottest time of day. Too crowded around the main pool

Plussat: Location

Miinukset: Poor service. No bellman or valet I was told until I walked out and a man was being helped. I’m a young woman and did not feel safe parking alone and cannot lift my own luggage. TOILET DID NOT WORK!!!

Plussat: Exceptional Staff. Exceptional recreational activities and gym. Bars are great. Décor was outstanding.

Plussat: Staff was wonderful and accommodating

Miinukset: Room carpeting was worn and old. Valet parking and resort fees and other fees pushed the price up around $140 extra .

Plussat: Staff was so helpful--they anticipated every need and question. Property is beautiful. Food and drinks at every restauarant were unique and fabulous. The entire stay was wonderful.

Plussat: The location is great. They let us check in early which was very helpful with our early arrival time. The Toro restaurant has great cocktails and happy hour.

Miinukset: We only stayed one night but the hot water worked when we arrived. In the morning before we left there was no hot water. I didnt have time to have them fix it so I just had to take a cold shower which was not enjoyable as my last experience there.

Plussat: Promptly replaced our coffee machine that wasn't working.

Plussat: Staff very professional, room was very nice.

Miinukset: Lobby and restaurants were very dark.

Plussat: The view was good

Miinukset: Bigger bath tub

Plussat: Beautiful, good price through kayak

Miinukset: We have younger children (10, 11) and there wasn't really a warning in the search results that this isn't really a place for them. This place has a casino and is better equipped for adults only.

Plussat: Room design is great! Room is very comfortable.

Miinukset: Fort Knox ... the process for getting into the pool was ridiculous. 4 stages of security... worse than TSA

Plussat: We stayed in an Executive King Suite, which had a balcony that provided us with a great view of Camelback Mountain and the southeast valley. The room was clean and well appointed.

Miinukset: Easier access to the West Parking Garage would have been nice, as we had to walk through the casino to get to the parking garage each time. There was no direct access from our hotel elevator to the West Parking Garage.

Plussat: Loved everything about my stay except the spa.

Miinukset: I received 2 services at the spa which were stellar and the service providers equally fantastic. The front desk staff and attendant however, were in a rush to close over a half hour so they closed parts of the spa facilities early and wouldn't accommodate a later appointment time. There are MANY spas to choose from in Scottsdale and this used to be one of my favorites.

Plussat: The rooms were nice, beds comfy, and food was good. The pool and facilities were clean and well kept.

Miinukset: The noise was outrageous. Me and my girlfriend went to get away from the kids and have a relaxing "staycation." People were partying so loudly on our floor we could feel the base coming from the music in their room. Alerted hotel staff multiple times regarding this issue and it was not taken care off. We were also promised a call back from the security manager and never received one. The music and yelling lasted until about 3 am (our first complaint was about 1030pm.) will never stay hear again due to the lack of concern by staff regarding the problem we encountered.

Plussat: The entire facility was very clean, very nice staff, the text messaging for room status was great especially since I was messaging a real person and not a computer

Miinukset: The price was a little high but that could have been because of the near holiday weekend

Plussat: This was a great location for our AZ getaway. We loved the amenities, enjoying several of the restaurants on location, every pool and hot tub option, and really loved the gym with a view.

Miinukset: While we knew there would be smoking on the casino level, since neither of us smoke, the fact that the entire floor, including the check in desk, reeked of smoke, was offensive. I think the resort would be better if the check in area was relocated away from the stench of smoke.

Miinukset: Our girls weekend was horrible. First it was 50.00$ to get into the pool with 2,000 other people. So we had to find another resort to relax at. And then our plumbing went out and was not accommodated until we called and complained. We were told to use the bathroom in the casino and we had no place to shower. The only bright spot was the front desk manager upon check out who was completely embarrassed about how we were treated.

Plussat: My room had a fabulous view and was very clean besides the two huge bugs that were flying around next to the bedside lamp.

Miinukset: The check in process was a headache. They gave terrible directions from the check in counter to the elevator and I had to ask several employees where and how to get to my room. Not to mention I was on the 13th floor and the elevator didn't even have a button for "13", so again I had to go down to the 1st level and ask the security person at the hotel entry. The valet guys left a lot to be desired too.

Plussat: We loved our room being upgraded, The balcony was awesome! Great view, Good staff. The facility was beautiful and very clean.

Miinukset: Only 1 chair, 1 robe, 1 slippers, and one soap even though there were 2 of us. Would be better for me as a first timer to have had better instructions from the check in counter on everything from what we can and can't take to our room to how to work the heater.

Miinukset: The smoking- the young people and lack of good restaurants

Plussat: The location and ease.

Miinukset: Our sink was clogged when we arrived.

Plussat: I loved that the hotel was busy at most times of the day yet the hotel staff was attentive and sharp. They accommodated my needs very well.

Miinukset: Everything during my stay was great.

Plussat: The lobby music was our era. Decor is in orange, gold, avocado and very nice. Zuzus the onsite restaurant was outstanding. All the staff was professional and pleasant. The AZ driver John was very professional and pleasant. We travel with my husbands seeing eye dog and were accepted nicely. Highly recommend this hotel.

Miinukset: The loud music at the pool was not era but modern with a "bump bump" sound. Great for young couples but not for us seniors. No surprise here! The poolside rooms were well insulated so it wasn't an issue.

Plussat: Staff were friendly and accommodating. Beautiful resort.

Plussat: space is cool but as with most of these boutique hotel projects reconstruction is starting to show wear

Miinukset: there is a new giant building project going on across the road and they start construction at 7:00 am checked in after hours took us three attempts to get our room even gave us keys to someone elses room by mistake

Plussat: Reservation and check in process was seamless; especially appreciated ability to check in early after international travel. Lobby smells incredible: reminds me of Hawaii and soap/shampoo/etc in room also smelled wonderful. Love the overall decor and retro vibe of hotel, plus pool is one of my absolute favorites: ample seating, great sun and great bar (service and prices)!

Miinukset: While valet was wonderfully helpful and overall service fine, after finding a small roach in bathroom and being surprised by cost of daily valet (that it wasn't included), I felt a little underwhelmed by value. I travel often for business and this certainly didn't meet my elevated expectations of luxury or service.

Plussat: Terrific vibe, fantastic and friendly staff

Plussat: Great renovation with comfortable rooms and all amenities. WiFi was fair but should be improved.

Miinukset: Pool area needs staff to remove cig butts and not pour drinks out in seating area around pool...unsanitary and lazy. Some bar tenders made people wait a lot longer for drinks at bar where as wait staff were good.

Plussat: Unique hotel with great style. Comfortable and relaxed.

Plussat: Beautiful resort, nice rooms and lovely grounds, including pool and man-made sand beach.

Miinukset: The room was not cleaned until late in the afternoon, which made it difficult to go out and come back later. Occupied rooms should be given priority and cleaned earlier so that the guests do not have to be concerned that they cannot use the room because it is going to be cleaned later on. Should have door hang tag that says "Please Make Up My Room" that would facilitate earlier cleaning for those guests requesting it, not just a tag that reads "Privacy". Also, room cleaners when they are in the room take an inordinately long time to get the job done, further impeding and delaying use of the room by guests. There was also a faint but discernible sewer odor on the first floor not far from the elevators.

Plussat: The atmosphere. Sun and pools. Indoor/outdoor living.

Miinukset: Food was average. Room service food was below average. Drinks were not good. You really need to step up your menu on food and train all your bartenders how to make a decent drink. Expected a lot better for the money!

Plussat: service was excellent throughout the hotel

Miinukset: our room was directly across from the icemaker and at the busiest intersection of the floor - thus quite noisy

Plussat: We loved the pool facilities and the staff were amazing. The rooms were very clean and the atmosphere was great. We loved being able to hear the music in the evening on our balcony. We will probably stay again next time we visit the Phoenix area due to the service level you get for such a reasonably priced room.

Plussat: Housekeeping was superb-not too early and not too late! The staff is friendly and helpful. The 24 hour pool and gym was awesome! The grounds are beautiful!

Miinukset: The room could've had a freshen up. Peeling wall paper; banged up furniture; fluffier and softer robes and towels. Little things but those little thing definitely will not hinder me for another visit!

Plussat: Amazing pools and great relaxation spot. 2 year old loved the sand beach pool.

Miinukset: You definitely need a rental car.

Plussat: Bed, linens, view, city location, air conditioning, large rooms

Miinukset: Dirty carpet, furniture, and rug. Housekeeping ignored hotel policy of bottled water, chocolates, and turndown service. Women wearing skimpy bikinis in the lobby and elevators with no coverups - Such a DISAPPOINTMENT from six years ago when this resort was the utimate getaway!!

Plussat: Spa was awesome

Miinukset: disappointed no microwave on entirw facility for guest

Plussat: Pool and restaurants plus nearby hiking

Plussat: Food, athletic facilities and room were wonderful.

Miinukset: More staff in restaurants to reduce wait times.

Plussat: Great facilities and exceptional staff

Plussat: Well thought out facility, furnishings and amenities, with guest comfort being a top priority. The breathtaking scenery and we'll maintained golf course complements the resort. Most importantly is the attitude of the staff; everything is done with a genuine smile.

Plussat: Bed was very comfortable

Miinukset: They could have lowered the price on the spa menu since the Jacuzzi steam room and shower are closed

Plussat: Nice place, friendly staff....there is an awesome hike within walking distance!

Miinukset: food options are limited unless you travel and so of course food is expensive.

Plussat: The food here is amazing. All the food in old town was amazing as well. We ate at the pool two days and it was gormet delishious! We also ate breakfast in the resturant down stairs and it was also fantastic. Pricey but very good.

Miinukset: Hotel is beautiful when you walk in and is a really nice place to stay but is very dated. The pool and the rooms need updated to make this hotel worth the money.

Plussat: Good service and location.

Plussat: Big rooms and the best staff I've encountered!

Plussat: Very clean

Miinukset: They are over priced. We felt nickel and dimed the whole time.

Plussat: Great location. Conseigre well informed, pro shop nice with lots of choices

Plussat: excellent service, spa, golf, food, nearby shopping and restaurants. Great room and bathroom. Would definitely recommend it.

Plussat: The setting at the base of Camelback Mt in Scottsdale was breathtaking. Every staff member was extremely courteous and professional. The highlight was sitting outside each night by a fire pit overlooking the property and all of Phoenix. The other highlight was in teh lobby bar, they have a trumpet jass singer named Jerry McGuire who was a combination of Chri Botti and George Benson....amazing that added to the sexy ambiance of the hotel, bar and outdoor patio.

Miinukset: Not a thing that I didn't like!

Plussat: Excellent location and facilities

Miinukset: A bit tired looking (some of it needs coat of paint!), fewer staff than usual so service a bit less good than usual

Plussat: The staff was amazing!

Miinukset:

Plussat: The bed was delicious; excelent food and atmosphere; smiling people all the time; good service.

Miinukset: None.

Plussat: Location location location... For the purpose of my trip and the price(60/night) the hotel was central to everything I planned to do which made it a great choice.

Miinukset: The rooms initially appeared to be nice but their attention to detail is severely lacking. The sheets on the beds are white so it's very easy to see the black or reddish brown(hoping not blood) spots and lines on the comforters. The desk is black granite which made it a bit difficult to see the ants crawling on it but my daughter saw them and killed them with my boot. I thought she was kidding since I never saw any, u til our checkout date when I went to grab the phone chargers put of the wall and all the ants were on the wall socket. And last but certainly not least is the staff not being honest. Now this was 100% my mistake I left some articles of clothing on a hanger in the closet (kicking myself for not double checking before leaving) next day I call to inform them that I forgot it and told them exactly what and where it was located, but it can't be found by their staff. Two sweaters should not be worth their staff's integrity. In conclusion I personally will not be staying here again but if you choose to please remember to double check all of your belonging prior to leaving and keep a close eye for stains on your bedding and bugs in your room.

Plussat: Really clean. Matched pictures. Great for the price.

Plussat: Bed was comfortable, and the location was ideal for us

Miinukset: The plumbing in the bath/shower combo didn't work properly. The tub faucet would still be running at the same time as the shower head, so the it was a race to see if the tub would be filled by the time you were showered.

Plussat: Room was pretty, functional and well designed for a small space.

Miinukset: Asked for extra hangers twice and never got them. Safe was broken 3 of the 4 nights we were there. Not much of a view from our room. Leak in our bathroom ceiling dripped water in us.

Plussat: Swimming pool was great.... Room was modern and very clean. Location to Downtown Scottsdale is perfect.

Miinukset: The only thing that needed updating was the mattress. It felt soggy lumpy . Woke up with a sore back. Girlfriend also Complained about soreness.

Plussat: Upgraded us to a room with jacuzzi which was super nice of them. And very comfortable beds

Miinukset: Check in process took longer than expected and they weren't busy

Plussat: Wonderful, kind staff and really comfortable, clean rooms.

Plussat: Room was very nice, pool was nice but crowded

Miinukset: Building is old, walkway to your room is full of air conditioners blowing very hot air. Room was tiny, especially the bathroom

Plussat: I liked the convenience to the grocery store and it was central to all my activities in south Scottsdale

Miinukset: I called in advance to confirm I had a non-smoking room. I was told it was 100% a non-smoking facility. I was checked into a room that was definitely smoked in. I have allergies and it was tough to sleep and not keep waking up because of the condition of the room.

Plussat: Loved the whirlpool tube, the bed was 2 die for and having microwave and refrigerator was the best ever

Miinukset: I don't think we had a bad experience at all

Plussat: Great staff

Miinukset: Worn out. Dirty. Noisy

Plussat: I really enjoyed the whirlpool that was in our room very relaxing.

Miinukset: i didn't like that the housekeeper walked into our room without knocking. After she noticed we were in the bed laying down she then proceeded to ask us if we were checking out. I felt that it was very rude to walk in a room without knocking. They also do not have double locks on the door which makes it hard to prevent the housekeeping from intruding.

Miinukset: The tub did not spew warm water and because it was late and I only had 1 night there, I did not want to go through the work and time to get it fixed

Plussat: Room was very nice. I would like to relax in jacuzzi, but tube was dirty.I wanted to swim in the pool, but there were not any towels.

Miinukset: Hotel was look like somebody started doing remodeling and forgot about good serves.

Plussat: Location was excellent to Chase ballpark and local shopping in Scottsdale downtown area

Miinukset: Had concerns about a/c vents too close to bed with no way to turn air vents upward from blowing directly on my face/body.

Plussat: It had room service.

Miinukset: For a woman this was a terrible room--225. It had a door that led to another room. And I was not able to lock it. The people in the next room had children. One child opened the door from their side. It scared me out of my sleep. This is a dangerous situation for any woman who is alone in a hotel room. I'll never go there again.

Plussat: King-size bed

Miinukset: Internet didn't work. Room small. Noisy when cars or people walked outside the room. I left after one day and booked another hotel.

Plussat: rooms were clean and comfortable beds/bedding

Miinukset: we could hear a lot of what was going on in the room next door. A lot of door slamming and kids playing

Plussat: We liked the swimming pool, the cleanliness of the room and the proximity of a nice jogging track

Miinukset: We stayed there for the 2end time in two weeks, and for the 2end time in two weeks we had to explain to the staff that our daughter (10) liked a bed of our own. On the booking stood 3 persons, but the staff did'n't understand that.

Plussat: Comfort in the room, location at a park.

Miinukset:

Plussat: Staff friendly, helpful and always cheerful. Room was lovely, very modern clean and with more than expected facilities. Hotel complex also had all the facilities we could think of.

Miinukset:

Plussat: Location, Staff

Miinukset: Room could have done with a comfortable chair or small sofa

Miinukset: Very old and dated, has a seventies feel. Not a premium property.

Plussat: The main pool was nice.

Miinukset: The bed were extremely uncomfortable, the room smelled very strong like it was painted, not good with kids. The interior of the room was not luxurious at all. Flat panel hollow core doors, basic trim. The putting green was not kept up all, it had weeds everywhere, the cups were not trimmed, the ball could barely get in the whole it was so overgrown. It was an extremely dated property. It appeared they tried to update some things like bathroom sinks and shower tile but severely missed the mark with everything else. I received a discounted rate and it still was not worth near the money I paid. I left a day early even though I was paid for 3 days. I didn't get a refund as wasn't offered any compensation of any form. Very disappointed and will never stay there again.

Plussat: Location is great, right on Scottsdale Blvd and close to good dining options; The staff was all very nice. The rooms are clean and look recently updated.

Miinukset: The beds were not so comfortable, the pools were ALL very congested and the water in them was HOT, very likely over 100 degrees. "Soupy" is the term that comes to mind. It was not exactly what you expect to dive into in the middle of the Arizona summer. I am still not sure why they charge a resort fee, we didn't see any amenities other than what you would expect at any other hotel.

Miinukset: This "hotel" felt more like a motel at luxury resort rates

Plussat: The courteous staff

Miinukset: Nothing

Plussat: this hotel is an absolute rip off, all their hidden charges and fees are outrageous. We felt scammed from 408 dollars plus tax quoted to 775 dollars

Miinukset: shame on you!

Plussat: Huge property, very feasable for conventions and events. Good service. Good location, it's on the street that takes you to the mall and downtown, you won't get lost but you do need to rent a car.

Plussat: Very nice hotel with big swimmingpool, and bar. Rooms were spacious and clean.

Plussat: We were very pleased with our stay. The rooms were spacious and clean. The pillows and comfort of the matress was "exceptional". We even took down the manufacturer so we could look into buying some. Great staff, great food, and overall "super" time...

Plussat: Helpful staff, relaxed easy-going feel, a nice place to spend time while stuck by the volcanic ash travel chaos.

Plussat: The personnel were outstanding, taking real pride in their duties. I was there for a very large dinner (800+), and the food/service were excellent. My filet was just the way I like it, even tho I wasn't asked. It was so large, I couldn't finish it - and wish I had it right now!!

Miinukset: Not applicable.

Plussat: A nice hotel, good pools, nice staff, excellent food

Miinukset:

Plussat: Good facilities and courtesy of staff

Miinukset: Quality of food -

Plussat: Pool was very nice.

Miinukset: No elevators for people with heavy luggage on the upper level. Also didn't care for the ac units going on and off, instead of the fan always remaining on.

Plussat: Convenience in its location. Staff was attentive and pleasant. The facility was very attractive.

Miinukset:

Plussat: The staff, especially the shuttle drivers, was outstanding. So very helpful and personable. We liked the pool and the resort was so close to almost every place we wanted to go.

Miinukset: The rooms were a little outdated but we were told everything was going to be updated within the next year. The drinks at the pool were not all that good so we mixed our own.

Plussat: The grounds were beautiful and the pool is amazing.

Miinukset: The room was not as clean as it could have been. The beds were very soft and had thin blankets and mushy pillows.

Plussat: Everything

Miinukset: Nothing

Plussat: everything outside of the room was great

Miinukset: toilet leaked, shower didn't drain great, plug in sink was broken, no remote

Plussat: Bar, restaurant, staff, spa, room, room service

Miinukset: Not a single thing!

Plussat: Close enough to stadium, great area to bike, easy walk to dining,shopping & stadium. shuttle for guests

Miinukset: need lights on bikes

Plussat: The location was great and the hotel offered a shuttle to anything within a 3 mile radius! Tip required

Miinukset: Wish the empty glasses in the common areas were picked up more often.

Plussat: I liked the location. It was close to Scottsdale Fashion Square, restaurants and bars. The pool was nice and has late hours, and the rooms had doors that opened up to your own private patio.

Miinukset: I agree with others that have said you're paying for the location. Overall... I've stayed at equally priced, if not cheaper, hotels with better customer service, hotel amenities and accommodations. The pool is open from 6 a.m. to midnight. That's great except they closed the bar around 6 p.m. and you had to walk into into the hotel lobby bar to order drinks (per the pool bar staff). I would have liked to dry off before walking into the hotel lobby for a drink, except they ran out of towels. We asked twice for towels and they the pool/bar staff said the towels were on their way. We never got any towels. The only great service we received was from the guy at valet. I will not be booking at this hotel again.

Plussat: Pools and facilities are superb

Miinukset: Wifi sketchy, rooms a bit dated

Plussat: The pool area gets a 10. The lobby gets a 10.

Miinukset: The rooms get a 6. The mattresses are cheap motel quality, which is regrettable.

Miinukset: I was very displeased with how the resort presents themselves on their website versus what this was in reality. Nothing close. It was NOT worth the price that we paid!!!

Plussat: I enjoyed the Spa because the staff was very kind and mellow. After the found out it was our anniversary, they upgraded our room to have a king size instead of two queen beds. They also sent chocolate covered strawberries to our room. This visit was more exciting because of the Spa. The hotel was only decent and a bit dated.

Miinukset: I didn't like the already included gratuity charge, costing around 25% of my already expensive Spa package. The hotel room was decent but they aren't very modern. Hotel towels are rough and over-bleached from years of use. Housekeeping left trash from previous visitors in plain view. Also a bummer that this hotel hasn't upgraded to free continental breakfast like many others.

Miinukset: It’s class. Hard to put that into words. There’s better resorts. This one is just a go to because of it’s CLASSY

Miinukset: The linen in the room had an old stinky smell. I think we just gotna room thatbwas either not used for a very long time, or linens on the bed (including bath robe) that were old. It was very uncomfortable for me to sleep in that bed. They just need to make sure their linen are fresh! I pais over $200/night for a stinky bed.

Plussat: Great F&B, BQ staff was awesome, grounds and amenities top notch. Everyone very nice and accommodating. The gent who handed me a bottle of water at check-in is a keeper.

Plussat: We planned same day travel and we were met with friendly staff, beautiful grounds and many amenities. It was a perfect quick trip for golf, spa, pool and relaxation. It is close to neighboring shops and dining!

Plussat: Adult pool is great, staff is professional and very accommodating. The grounds are in prefect condition. The spa is on the smaller side compared to the other resort spas in the area. Park in the self parking for free other wise you pay for the valet service. The resort is right across the street from Keirland Commons (great shopping) the resort offers discounts at most of the stores in the commons. Make sure you check in with the concierge to get the discount brochure. Nice gym

Miinukset: Free wifi in the lobby but only for an hour each day.

Plussat: Pool

Miinukset: nothing

Plussat: Loved the property and the friendly staff. The room we got was spacious. Loved that it's dog friendly and they provide the dog beds and dog bowls. Even have crates for loan. The food is excellent. The property is huge and very private. Well maintained fitness center.

Miinukset: Nothing at all

Plussat: The hotel is staffed by professionals who know how to deal with the public. Every detail is taken care of. Our room safe needed to be replaced, and, (due to our inconvenience) we were given a bottle of wine. (Not necessary, but a nice gesture.) Their Hotel Manager should run United Airlines, he could teach them a thing or two about customer service and bedside manner.

Plussat: Beautiful hotel with view of amazing gold course. Nice paths to walk on. Lazy river. Heavenly bedding is so comfortable. Quick check in and out. We had the free breakfast buffet included. Delicious!. Great shops and restaurants nearby,

Miinukset: Our room was one of the few with a view of a wall. Disappointing. Our first day, we left the room for 6 hours only to come back and the room had not been cleaned.

Plussat: Everything was on point.

Plussat: I am fine I stayed at the Vilas last year. -2009

Miinukset: My hotel room had a lot of webs and the walls were dusty and there were wayto many cock roaches we saw three and caught one for the exterminator

Plussat: Location for business and shopping. Cleanliness and poolside bar.

Plussat: Location

Miinukset: Housekeeper try to open the door without notice to accommodate somebody else late night. We found leftovers of food and roaches behind the freezer. Front desk didn't apologize adequately.

Plussat: Pool was pretty good, nice gym setup, good food options, excellent service. Location good for Scottsdale and surrounding areas, a little far from central Phoenix and beyond, but traffic is not a problem so that's not a big deal. Happy that they hand out plenty of bottled water and have water available at the pool and in the lobby. Access to the spa was also a plus.

Miinukset: We were stuck in an outdated room with old double beds, an old and too-small bathroom. There weren't many plugs near the beds (like on the tiny night stand) to charge phones and other devices. We had to request a fridge as it wasn't in the room automatically, and there isn't a microwave either. The TVs were problematic as they were in the midst of updating their system, so sometimes the TVs were completely down, with no signal. The TVs on the gym cardio machines were down the entire time.

Plussat: Beautiful grounds, staff was great, beds were quite comfortable

Miinukset: Breakfast buffet a little pricey

Plussat: The cleaning staff was nice and plenty of parking.

Miinukset: Overall it was horrible. The beds were awful, the place wasn't that clean and the front desk staff was beyond rude. We actually moved hotels after two nights because we just could not handle it anymore.

Plussat: nice swimmingpool; good beakfast; nice staff

Miinukset: Concierge was snooty

Plussat: Close to the areas we wanted to visit, very clean & easy to find. Staff were very friendly, good facilities.

Plussat: The location was great! Near old town Scottsdale. The staff went above and beyond with our requests. The restaurant and bar connected to the hotel was very good. We had booked a premium room and one was not available for our needs and they gave us a complimentary meal at the restaurant. Pool area was nice with a bar but we didn't use it much or at all.

Miinukset: The hotel has only had part of it renovated. The room we requested was a handicap and it only had a King bed and a shower chair, no walk-in shower as we had requested. We moved to a 2 bed room, it had not been renovated. Very old, lamp shade wouldn't even stay on it was so old. Only double bed, very uncomfortable. Shower head was a rain shower, not a fan. Room doors opened up to the parking lot, not a fan. Not enough outlets or accessible outlets. We had to ask for a refrigerator (booked room came with one) and no microwave (booked room came with one).

Plussat: Coffee all day. Walking distance (less than a mile) to many restaurants. Clean. Comfortable bed.

Miinukset: Limited outlets near the bed. I could not keep my phone by bed/night stand and have it charged through the outlet. Also it seems some rooms have fridge/microwave and some don't. (I didn't but my friends did.)

Plussat: Lovely pool that was quiet but still plently of people out mingling and enjoying themselves.

Miinukset: There is no amenity list or menu for room service or listing of restaurants on property providing hours of operations in the room.

Plussat: Good price

Miinukset: Air conditioner was very, very loud! Would wake me up every time it came on.

Plussat: We were excited to stay here because the exterior facility looked nice and the price was so reasonable. But after coming into our room we were over powered by a musty/mouldy smell. The carpet was damp and the bathroom was filthy with grime and hair in the shower. We asked for a room change only to find the next room just as bad smelling, with a slightly cleaner, although still not acceptable bathroom. Would suggest spending an extra $10-15 and staying somewhere with cleaner facilities.

Plussat: Newer rooms

Miinukset: Booked a king size bed and received a queen. Upon notifying the front desk and asking for change was told that was not possible. Hallways and outside the rooms dirty and not well kept.

Plussat: The decor was nice.

Miinukset: Some housekeeping issues, there were missing lightbulbs and a soiled Kleenex on the floor when we walked in.

Plussat: I was working a 2-day conference at the DoubleTree down the street and staying at the Days Hotel was significantly less than at the DoubleTree Resort. Didn't have any problems with the overall experience of the stay. Spent most of the time at the conference, of the time at the hotel was just to clean up and sleep. I did enjoy the ease of access being able to pull right up to my door to load and unload. I would recommend staying here if budget is of high concern.

Miinukset: It feels like a much older building with only minor improvements. The double beds were full and not queens. Also no option for a roll-away bed which was not convenient. The sound of the fan in the bathroom was irritating while it was on.

Plussat: The heated pool was nice and beds were fairly comfortable. It is close to most places in Scottsdale and only a 15-20 min drive to Sky Harbor Airport.

Miinukset: The vent fan in the bathroom was hanging off the wall and the bathtub did not drain. Also if you want breakfast at the hotel you only get 20% off and there are way better breakfast places in Scottsdale for your money.

Plussat: The price & location was good. It was also clean.

Miinukset: It was a bit dated . Faced the parking lot. Courtyard was more inviting.

Miinukset: Loud people during the night

Plussat: I travel to AZ every month and stay at this Hotel. It's close to EVERYTHING in Old Town and right across from Scottsdale Fashion Square. The staff has been there for the 2 years I've been staying there and the customer service is impeccable. The rates are extremely affordable and rooms have been remodeled and upgraded (at least the ones I've stayed in facing tge pool.. There's a Mexican Food Restaurant on site which is very yummy as well as a Stand Up Comedy Club. Never a dissapointment best value best location! Highly Recommend!!!!

Plussat: This was a great recycling job of an old 50s style motel. The lobby was modern and dramatic and the rooms were nicely renovated but the rest of the exterior was pretty much old style motel. The best feature is the location. Minutes from the shopping district of Old Scottsdale.

Miinukset: The room cleaning was not up to Clarion standards. There were large moth larvae on the carpets and the walls and carpets hadn't been cleaned for ages. Peeling wallpaper in the bathrooms was unacceptable. When notified about these conditions the management didn't seem too concerned.

Plussat: Great location to shopping and botanical gardens. Friendly service with a great price.

Plussat: Everything was absolutly wonderful!!!!!! The atmosphere was great , the breakfast was great. We had our little dog with us and it was a good place for her as well . The price was so good that we will be back and also tell everyone what a nice place to stay!

Plussat: Nice room, wonderful courtyard, parking close to room

Miinukset: We had a confirmed reservation with breakfast included, front desk did not honer it, said place was sold to a new company, which didn`t provide breakfast included. They gave a $ 4.00 coupon per person off ala carte breakfast. So after complaining at the manager they voided the entire amount. So at the end they did honer my confirmed reservation.

Plussat: The staff are very friendly and accommodating. The hotel is fun and happy. The food at the restaurant is delicious and the coupons make the breakfast very inexpensive. The location is great - within a walking distance to happening downtown Scottsdale and also close to Camelback Mountain if you like hiking which I do.

Plussat: This hotel was a remodeled motel but they have taken great steps to provide all of the "extras" that make for a pleasant stay. The staff was extremely helpful and amenities were clean and well cared for.

Miinukset: The complimentary breakfast was well supplied on the weekend but on Monday there was no coffee available even after repeated requests.

Plussat: Friendly, helpful staff. Nice room.

Plussat: Everything was very clean and neat

Plussat: Clean, great location.

Miinukset: The gray haired gentleman with a mustache that was on duty late that evening was very rude.

Plussat: The staff is very friendly & helpful and the lobby and grounds are nice

Miinukset: Old hard cookies, dirty looking rooms that need serious updating

Plussat: quiet. rooms old and a little tired. closest ice machine didn't work. room door did not close on its own. bed a bit old.

Plussat: The grounds are beautiful and very open. With multiple pools and a restaurant with breakfast and lunch buffet for a decent price. Staff is very friendly and the overall hotel stay was wonderful. I would definitely stay again.

Plussat: The place was big and the staff was very helpful. The rooms were clean and big.

Miinukset: The only thing I would say is the wifi was giving everyone trouble had to pay but the staff refunded me the money just wish is was simpler.

Plussat: Location, Clean

Miinukset: Room was so far from the lobby we had to drive to the lobby to have breakfast!

Plussat: big room

Miinukset: no wifi in the room

Plussat: Good location. Manicured landscape.

Miinukset: Close parking not readilly available.

Plussat: Beautiful pool, lovely breakfast, really great value for the price

Plussat: Landscaping of property. Pool areas.

Miinukset: Room was a little outdated. hd TVwould have been nice in room. Larger tv in room.

Plussat: Great breakfast, great service, clean grounds.

Miinukset: Length of time to order drinks at the pool was too long.

Plussat: Overall our stay was nice. The grounds were beautiful, the staff was very nice, and even the other guests were incredibly friendly. We enjoyed our time by the pool, the special touches such as fresh pineapple, constantly refilled ice water, cold towels, and sun glass cleaning were great.

Miinukset: The Talevera restaurant was closed on a Wednesday night for a wedding (the night we checked in after traveling all day), and we were pretty bummed about that. We had rushed to get ready to have dinner on the patio for sunset to learn that the entire restaurant was closed for a private event. I don't think it's okay to close your main restaurant to hotel guests. Especially when it's mentioned as a feature for staying at the resort.

Plussat: Impeccable service!! The service alone would bring me back! Gorgeous views!

Miinukset: Beds were so uncomfortable. We didn't get a good nights sleep either night we were there and woke up with stiff backs.

Plussat: Luxury and Service in every aspect. Spectacular property with beautiful views all around. Attentive Staff and fantastic facilities.

Miinukset: Upon checkout I was hit with a $30/day resort fee that I was unaware of. I'm sure there was some fine print somewhere. Should be made more transparent.

Plussat: staff restaurants romance spa yoga ambience overall fabulous

Plussat: Service was excellent, two bedroom suite with soak tub was superb in every way!!

Miinukset: I would recommend a car because near the resort there are limited restaurants and things to do

Plussat: Beds are comfortable. Outside patio with TV is great. Spa treatments were exceptionally good..

Miinukset: Baths are a bit outdated. Tubs and showers could be larger. Storage under the sinks would be helpful.

Plussat: Beautiful pools and helpful staff. Luxurious rooms and a fun bar.

Plussat: Price was reasonable

Miinukset: Super small room No garbage bags Terrible view

Plussat: All you need is on site and transportation is readily available

Plussat: The property and grounds are beautiful. The hospitality staff in the restaurant are first-rate.

Miinukset: We reserved a "king" room for a 3-night stay. After a full day of traveling we arrived at the property after midnight and entered a room with twin beds and a baby crib! There were exactly 3 hangars in our closet. On the final night we were awakened at 4 a.m. by water dripping from the ceiling (where the crib had been!). I moved the furniture and put waste baskets to collect the water. Upon checkout, we were offered a free breakfast for our inconvenience. Really???

Plussat: We had an excellent stay. Very comfortable and easy to get in and out of. Well run. And we paid less than half of what similar Scottsdale properties were charging.

Plussat: Clean. Sufficient and close to where I was going.

Miinukset: We were given a room very far away from check in and parking when they had many available rooms closer.

Plussat: Every staff member that I came into contact with had an amazing attitude! They were very helpful and positive! My experience was excellent.

Miinukset: Honestly anything that could have been improved has to do with timing of a pandemic, and I think would have been completely on point otherwise. The staff here is excellent.

Plussat: Comfort; Excellent restaurant

Plussat: The ambiance and the courteous friendly treatment. It was a 5-star experience for a third of the normal price.

Miinukset: nothing at all

Plussat: The staff were really nice to us and it was a very relaxing stay.

Miinukset: I don't think they should charge people for the extra each day for use of the fitness center etc. unless they are interested. I did not mind but the customer ahead of me was not happy and I did not use any of the extra things except the pool.

Miinukset: The sewer odor was very alarming in the room. The hotel moved me to another room when I called about the odor but the same smell permeated that one also. This problem needs serious and immediate attention to correct. I spoke with several other guests and they experienced the same issue so it appears to be pretty widespread. If This facility belonged to me, I would get it corrected fast.

Plussat: The Hotel Is very nice

Miinukset: The only thing that I didn't like is that I had to pay 16 $ on top of the price of the Hotel, for services that I didn't use, but overall was so convinient that it doens't matter.

Plussat: The hotel is in a nice environement.

Miinukset: There is an Extra charge of $16 a day from the hotel that does not appear from the site.

Plussat: Very classic hotel but good though. The room was big and clean. The swimmingpool is very nice with nice chairs and nice atmosphere.

Miinukset: No remarks.

Plussat: The spacious rooms with excellent bathrooms and toiletries and good quality furniture.

Miinukset:

Plussat: The overall pleasantness of staff. Also having a fitness center available.

Miinukset: The room needed modernization. The wood was damaged and old.