Scottsdale hotellia

Plussat: Overall our stay was nice. The grounds were beautiful, the staff was very nice, and even the other guests were incredibly friendly. We enjoyed our time by the pool, the special touches such as fresh pineapple, constantly refilled ice water, cold towels, and sun glass cleaning were great.

Miinukset: The Talevera restaurant was closed on a Wednesday night for a wedding (the night we checked in after traveling all day), and we were pretty bummed about that. We had rushed to get ready to have dinner on the patio for sunset to learn that the entire restaurant was closed for a private event. I don't think it's okay to close your main restaurant to hotel guests. Especially when it's mentioned as a feature for staying at the resort.

Plussat: Everything - we upgraded our room to something truly spectacular. Hard to find fault with anything.

Miinukset: Nothing

Plussat: Restaurant food & service was outstanding. Rest of the facility was just okay.

Miinukset: Service was lackluster & pool area was not inviting.

Plussat: Impeccable service!! The service alone would bring me back! Gorgeous views!

Miinukset: Beds were so uncomfortable. We didn't get a good nights sleep either night we were there and woke up with stiff backs.

Plussat: Luxury and Service in every aspect. Spectacular property with beautiful views all around. Attentive Staff and fantastic facilities.

Miinukset: Upon checkout I was hit with a $30/day resort fee that I was unaware of. I'm sure there was some fine print somewhere. Should be made more transparent.

Plussat: staff restaurants romance spa yoga ambience overall fabulous

Plussat: The Thanksgiving buffet at Talavaria was excellent. It was worth going again next year.

Miinukset: The waiting area for the spa once checked in is rather small, very little reading material. I would include more refreshments such as dried and fresh fruit, nuts and cold water. I would also put the same bar soap in the bathroom area for those persons who do not like to use liquid body soap. The waiting room should be bigger, the light dimmer and lounge chairs. the chairs there are very uncomfortable. I would also put some umbrellas outside some of the casitas during inclement weather so persons can travel to and from their rooms and the main lobby.

Plussat: Beautiful resort with great views and amenities.

Miinukset: Service was poor at check in, restaurants and bar.

Plussat: Service was excellent, two bedroom suite with soak tub was superb in every way!!

Miinukset: I would recommend a car because near the resort there are limited restaurants and things to do

Plussat: Beds are comfortable. Outside patio with TV is great. Spa treatments were exceptionally good..

Miinukset: Baths are a bit outdated. Tubs and showers could be larger. Storage under the sinks would be helpful.

Plussat: We had a wonderful stay at the Phoenician. From the minute you drive on property until the minute you leave, it is spectacular. The grounds are impeccable, and each and every staff member we encountered was friendly, helpful and kind. Service was outstanding. Honestly, we do not have a single complaint. Everything was incredible!

Miinukset: Nothing...it was a perfect vacation at the Phoenician!

Plussat: Sparkling clean and updated.

Plussat: Spa was awesome

Miinukset: disappointed no microwave on entirw facility for guest

Plussat: The grounds

Miinukset: Service

Plussat: Food was excellent and it was nice not to have to go off property.

Plussat: The breakfast on Thursday was very nice, waitress, excellent. Breakfast on Friday was not good. I was ushered to my table, sat for 10 minutes before being acknowledged. Got up and left. Went to the Main Shop and got oatmeal to go. They were very accomodating. Both mornings I went to the Main Shop in lobby to purchase a cup of coffee. Good service.

Miinukset: Read above.

Plussat: Beautiful resort. Friendly staff. Beautiful pools

Miinukset: Birds at breakfast area Would love a swim up / pool bar

Plussat: Rude staff, extremely over priced, steak house closed for renovation Don't stay here, stay at the Fairmont!

Miinukset: Nothing

Plussat: Food, athletic facilities and room were wonderful.

Miinukset: More staff in restaurants to reduce wait times.

Plussat: Well thought out facility, furnishings and amenities, with guest comfort being a top priority. The breathtaking scenery and we'll maintained golf course complements the resort. Most importantly is the attitude of the staff; everything is done with a genuine smile.

Plussat: Nice place, friendly staff....there is an awesome hike within walking distance!

Miinukset: food options are limited unless you travel and so of course food is expensive.

Plussat: Everything is outstanding!!!!

Plussat: The beauty of the grounds and amenities.

Miinukset: The rooms are outdated. They need to renovate.

Plussat: Very nice location walking distance to shops, restaurants, coffee shops.

Miinukset: Room with two queen beds was below standard for the price. Two of us shared a room and only one of us could leave a fully opened small carry-on out at a time due to cramped quarters. There were no bed side lamps so had to get out of bed to turn off the overhead light whose only switch was across the room. Cheap sliding doors to bathroom provided NO privacy for the person using the bathroom and one of the beds was literally 2-3 feet from the bathroom door. Also, beware that some of the even more expensive suites are located right off the adjoining restaurant giving the feeling that the suite is actually part of the restaurant. If you are not at all sensitive to noise or diners outside your window, then this probably would not be an issue. Overall, we were very disappointed with the accommodations given the price point.

Plussat: It had a beautiful ambiance when we arrived at the property Great staff

Miinukset: Some suggestions would be to incorporate a shower head extension. WiFi was a bit slow and kept asking for a password every time we came back.

Plussat: Tremendous front staff, fabulous adjoining restaurant, fun 2nd floor infinity pool...

Miinukset: Internet needs attention...goes off and on....I couldn't get on at all on my old Ipad2...needs a fix

Plussat: The room was large, super clean and beautiful. We could only stay 1 night but could easily stay for days as it was so comfortable. We had an outdoor private patio to have our morning coffee. The bathroom was also large with a rainfall shower.

Miinukset: The free use of bikes was also a plus but they were very difficult to pedal. Maybe tires needed more air. This is a minor thing as we loved Bespoke!

Plussat: It felt as if we were in a different country as soon as you walk in the property. Loved the pool. Amazing dinner at the restaurant. Fun fire pit. We appreciated our champagne as complimentary gift for our wedding celebration.

Miinukset: I was expecting a larger suite for the price. And didn’t get to learn all the commodities,or if there was any.

Plussat: Great affiliated restaurant Vertu

Miinukset: Nothing

Plussat: Lovely bath, beautiful grounds.

Miinukset: The WiFi and TV were not working.

Plussat: Everything was great how there staff help you with any & everything....

Miinukset: N/A

Plussat: Beautiful villa, clean, comfortsble bed, and lovely view. Enjoyed pool options and lazy river!

Miinukset: I did not like the housekeeping staff knocking on my door early(8:30am) asking when we were leaving, and than returning AGAIN to see if we were gone, before the time we initially told them. Too pushy! We were out before 10 am!!

Plussat: Heavenly bed was comfy. The golf 3 day pass at Westin Kierland Golf was great value. Golf staff works hard to accommodate booking needs.

Miinukset: Kitchen utensils for cooking were minimal. Washing machine was very loud and noisy.

Plussat: Super family friendly. We had a blast!

Plussat: Friendly staff, best location, and great room

Miinukset: All hit my expectations.

Plussat: Location was great.

Miinukset: The Check in at 4:00 and the check out by 10:00AM was a big disappointment. The buildings are outdated

Plussat: great rooms

Plussat: The staff was outstanding! They were very attentive and always willing to help.

Miinukset: I was disappointed with the lack of ground maintenance and trash. There were bags of trash outside of the room next to ours that stayed there the whole time we were there. There were cups and bottles left all over the grounds.

Plussat: Amazing stay again!! The staff is top notch. The rooms are amazingly clean and well appointed! I just love it at the Westin Villas! Perfect!!

Miinukset: The phones didn’t work to call the front desk or room service. No biggie!

Plussat: It’s close to many things especially shopping and restaurants.

Miinukset: The elevators did not have a/c and it was over 100 degrees outside. They use to give a few complimentary waters in the room as a courtesy and no longer do.

Plussat: Check in was requested for an early check in-it was past the normal check in which was disappointing when we were only staying a night.

Miinukset: The room has visiable “gunk” in places like the remote etc. No water bottles or water option given in the room other than the sink.

Plussat: We normally stay at resort but went with friends and they were staying at villas and much rather over resort. Less chaotic and more relaxing at villas. Love the convince of microwave, washer/dryer and dishwasher. Will be definitely staying at villas when we come back. Great staff also.

Plussat: Vintage feel with a touch of modernism. Really enjoyed the stay even if just for one night. Staff was great, valet was very professional. Very highly recommended.

Miinukset: N/A

Plussat: Got a room upgrade without asking, fitness area very good, reasonable valet charge, price changes significantly so watch for deal.

Miinukset: No complaints

Plussat: Two pools instead of one allowed for some adult quiet time,

Miinukset: Pools were not heated. There is a shortage of outlets in the rooms for charging phones, tablets, etc. Valet parking is rather expensive.

Plussat: The private patio outside our room was a nice bonus! Really enjoyed having our morning coffee outside each morning!

Plussat: The staff and service was excellent. Alll my needs were met.

Miinukset: Parking was a bit expensive and the ATM was broken.

Plussat: This is the coolest hotel! The staff was accommodating, the grounds were beautiful, the room was clean, and well designed! It’s close to downtown Scottsdale, which adds the benefit of venturing out to more restaurants and things to do. I really enjoyed my stay, and will definitely stay here again!

Plussat: The pools.

Miinukset: No

Plussat: Absolutely love this property. This is the second time we’ve stayed here and couldn’t be happier. The location is fantastic and the grounds/facilities and rooms are fabulous. So relaxing and yet has a great vibe. The staff is excellent. This is definitely our go to spot in Scottsdale.

Plussat: Not much....

Miinukset: The staff...the parking charges $18 a day....refrig. waa inadequate....pool restrictions...

Plussat: We loved the decor and stylishness of the hotel!! Rooms were amazing and comfortable! The staff were incredible! Cannot wait to return!!

Plussat: Terrific vibe, fantastic and friendly staff

Plussat: Service was fantastic, room was beautifully furnished, restaurant was fantastic. Had an amazing stay here and would definitely come back- its rare that hotels meet my standards and this one surpassed hem.

Plussat: Old world charm with modern conveniences! Love this property!

Plussat: The Mountain View’s are breathtaking! The rooms are cozy and clean! The staff is very friendly and helpful! Don’t want to leave this place!

Miinukset: Nothing

Plussat: Location

Miinukset: None

Miinukset: The location was great

Plussat: Very nice location. Loved the adobe style room. Not a typical hotel room. Grounds were impeccable and staff was very accommodating.

Plussat: The landscape was amazing, every day I woke it was just gorgeous. It is so nice to have amazing restaurants on site and a spa. I didn't even have to leave, everything I needed was right there.

Miinukset: The staff was sometimes unresponsive.

Plussat: Excellent resort, staff really nice, food was great. Room was excellent. Will return!

Miinukset: N/A

Plussat: Beautiful resort. Pricey but worth it. Wonderful spa.

Plussat: The hotel is spread out but unique. We stayed in one of the small casitas that was roomy and clean. the front desk was exceptional. She made us feel special and sent a bottle of champagne to the room for my girlfriend birthday.

Miinukset: Got a knock on the door at 1000 in the morning on our check out day..... With the "do not disturb" sign hanging.

Plussat: The layout - each room feels like a cabana.

Miinukset: It is a bit challenging to find the room but once you do it is easy from there.

Plussat: Beautiful grounds and facilities

Miinukset: Bathrooms in room were small, restaurants were over priced

Plussat: amazing staff, beautiful grounds, delicious breakfast

Miinukset: excited to come back after the renovation is complete!

Plussat: Everything was great very clean

Plussat: Great place to stay

Miinukset: At 5:00 am the hot water did not work for a shower

Plussat: Staff at the pool were great.

Miinukset: Staff in the restaurant were a little odd - also was always upselled on things without asking for it, ie: when i ordered a glass of wine, when i got it i thought it was a lot of wine, then when i checked the bill i see they charged me for a 9oz pour which was extra and certainly not asked for - i didnt even finish the one glass they gave me.

Plussat: Beautiful property with nice layout, perfectly kept lawn / common area, great bar.

Miinukset: The carpet in our room was stained - which was disappointing considering how well kept the rest of the property is.

Plussat: Beautiful landscaping Nice gym Nice pool/hot tub Carlyle in Weft & Warp restaurant was fabulous. Bellmen John and David were awesome.

Miinukset: Beds are a little mushy Carpet in room needs to be replaced Walls are very thin, could hear everything from the room next door. The room is a little dark around the main bedroom area, need overhead light or a floor lamp. The shower is beautiful, but each time we used the shower, water flooded the floor because of the way it’s designed.

Plussat: breakfast very yummy

Miinukset: I don't understand why the hotel is charging resort fee, and there was no facility available.

Plussat: fabulous resort, amazing facilities great room, good food

Miinukset: staff were inconsistent, some were great, others really couldnt be bothered

Plussat: Quiet

Miinukset: The restaurant staff was less than friendly

Plussat: Beautiful design, views, landscaping/grounds, wonderful staff

Miinukset: The room was very far from the pool somewhat awkward to walk back so far in a bathing suit and robe

Plussat: Contemporary setting

Miinukset: The air conditioning barely worked. Tech checked and did nothing. Warm all night. Desk clerk could have cared less when mentioned at checkout. The room had light streaming in through blackout shades. Cooler air and darker at a motel 6...

Plussat: Gorgeous architecture and design. Beautiful grounds and gardens. Lots of great spaces to sit and relax. Excellent food in the restaurant and great cocktails. Friendly relaxed atmosphere and service was excellent for the whole stay.

Miinukset: Would have been helpful to inform guests about the NYE dinner which we were told was sold out when asked but restaurant could easily have accommodated us (we sat in the bar all evening and saw plenty of spaces for diners). Didn’t affect our stay but would’ve been really nice to advise hotel guests when checking in to avoid disappointment.

Plussat: This is the best hotel to stay in when visiting Scottsdale, AZ. Everyone is friendly and very professional. Will stay there again.

Miinukset: N/A everyone was wonderful. Great Staff.

Plussat: Perfect in every way.

Miinukset: Everything was great.

Plussat: Clean. Staff was lovely. Convenient

Miinukset: Views weren't great.

Plussat: Beds, decor clean and well maintained, washer and dryer in unit, and quiet. Everything worked.

Miinukset: Nothing to not like.

Miinukset: The grill is very expensive, we have been coming here for years, prices went up since bought out. Modify prices a little.

Plussat: Kitchenette

Miinukset: My room was small right next to the playground literally. Awful room to get. Most rooms have a fireplace. Not mine. My room was awful. Very disappointing with the price I paid. Ridiculous. Will never recommend nor refer.

Plussat: Amazing bed!! Jacuzzi bath was very relaxing. Right on the main road but didn't hear any traffic noise.

Plussat: Very accommodating and I feel everyone here is looking to give the guests a relaxing and wonderful experience

Miinukset: Loved everything

Plussat: Better than anticipated. What Luxury! We got a great deal and wouldnt hesitate to return in the future.

Plussat: The room was spacious. The kitchen was well equipped with the things we needed to make our meals

Miinukset: No pets.

Plussat: Staff, cleanliness . I would stay here again.

Miinukset: Very limited food options. Restaurant closes at 8pm and breakfast doesn’t start until 8am.

Plussat: Outstanding property and location; staff excellent.

Plussat: Pool, breakfast, cleanlunesd

Miinukset: Would have appreciated a roll away bed in the toom

Plussat: Everyone was very friendly. The cleaning crew did a wonderful job cleaning the room. The breakfasts were very good. Plenty to eat and good quality food. Breakfast cook was very helpful and friendly.

Miinukset: No complaints!

Plussat: Scrabble eggs and sausage were great

Miinukset: Eggs with cheese

Plussat: Very friendly and very helpful

Miinukset: I had to leave and go back to work

Plussat: The breakfast was very good. Some Espresso would have put it over the top. The bathtub drain was slow and was fixed within one hour! The facility was very well thought out with little decorative touches. Layout of rooms and bathrooms was highly functional.

Miinukset: The comforter on the bed was two heavy for me and my partner fortunately there was a cotton blanket we could use so that was a save&high

Plussat: Location was great. Breakfast is fair. Quality of room was very good. Facility is very clean and new.

Miinukset: We reserved a two day stay. We left the hotel at 10am the first morning and did not return until 4pm. Our room was not cleaned. We had to make 3 calls to the front desk before someone was sent to our room around 5:15 to clean.

Plussat: Great location, amazing breakfast and super friendly staff.

Miinukset: Great value and nice place.

Plussat: Clean, good value for money, quiet, good facilities

Miinukset: They struggled to keep the buffet breakfast replenished, they succeeded just as it closed

Plussat: I had problem with A/C first night and it was fixed next day, great response. I also needed to changed rooms on my last night from king to double and it was done with no problem, front desk folks wee outstanding. Breakfast was very good and plentiful. I recommend and would stay again.

Plussat: Good standard hotel for the location. Nothing to complain or to remember. Good for business

Miinukset: Facilities are not the best

Plussat: beatiful and spacious rooms

Miinukset: nothing everything is perfect

Plussat: Excellent in every way. We booked 2 rooms and both were spotless. Staff was very friendly and professional. Shuttle service runs every hour to various locations in the area. Very nice driver. Nothing negative at all to say about this hotel!

Miinukset: Everything! The atmosphere, the decor, the staff, the room.

Plussat: The staff was amazing when we checked in and the staff at the Bistro as well. The rooms were extremely nice, comfortable clean. The beds were very comfortable as were the pillows. The hotel exceeded my expectations!

Miinukset: The fact that I never stayed at this hotel and no one seemed to want to straighten this out.

Plussat: Fresh cookies nightly. Live music in lounge. Newspapers. Shuttle service.

Miinukset: Restaurant was pricey for the food quality provided. Could not use stais (key card could not activate the locked stairwell doors.

Plussat: Food at in house cafe was good.

Miinukset: The mattresses are absolutely horrible and the thin walls between rooms made it very difficult to get any sleep.

Plussat: The room is spacious and clean. The staffs are great.

Miinukset: No.

Plussat: Customer service and overall aesthetics

Plussat: The staff was friendly...Sebastian at Front Desk was kind listening to this old lady talk excitedly about thr reason I was in Scottsdale

Plussat: The hotel exceeded my expectations. It was beautifully done, clean, spacious. The rooms were comfortable as were the beds and pillows. The food was good and so was the service. The associate working in the Bistro was very friendly and helpful.

Plussat: Comfortable

Miinukset: No

Plussat: Super clean and luxurious. Great customer care and service. Bathroom was like a spa with one cotton robe to use, however, two would have been nicer. The grounds were very extensive and meticulously maintained. We visited for New Years Eve and spent time in one of the 7 pools on the grounds. They were very nice and hot and had plenty of towels. We had the hot tub to ourselves. The rooms were good sized and comfortable but lacked a microwave. This is a must have when I travel... however it did have a mini fridge though but it was very small. Overall a great stay and conveniently located.

Plussat: Avoid this hotel at all costs!!! Worst experience of my life!!! I came here with my mom expecting a nice relaxing vacation. My mom and I showed up and there were dozens of people dressed up in “furry” costumes. We walked to the front desk and asked what was going on. The host said that it was a “furry convention” held by corporate. Prior to arrival, we were not told there would be a “furry” convention held. The entire building smelled of thick smoke as dozens of people vaped inside, wearing their furry costumes around the entire property. Our room was dark and claustrophobic feeling. I started feeling anxious watching people dressed up in animal costumes walk back and forth outside our room. We went to the restaurant because we were starving, and the drinks and food were horrid. My Moscow mule drink tasted like someone dumped cheap rum and whiskey into a cup to serve, and my mom’s Firecracker drink tasted pretty much the same. Never had more terrible drinks in my life. The burger was cold and dry and the “chicken torta” looked like slop thrown down on a plate. We returned the drinks and told the server we were displeased with the food, and we shockingly still charged over $50 for garbage food. Within 1 hour of getting there, my mom and I went to the front desk and said we were extremely uncomfortable being at the hotel and wanted to leave. I was then yelled at by the person at the front when I was explaining how we were traumatized by our stay. He looked at my mom and I and yelled “I hate them too!” Regarding the “furries”. I have never been yelled at by a hotel employee in my life, and was absolutely traumatized after he did this to me. I was so emotional and couldn’t wait to get out of there. Find any other hotel besides this one!!!! I would never in my life recommend this hotel to anyone. Not even my worst enemy. The Scottsdale Plaza Resort deserves negative stars and Scottsdale would be better off without it.

Miinukset: Avoid this hotel at all costs!!! Worst experience of my life!!! I came here with my mom expecting a nice relaxing vacation. My mom and I showed up and there were dozens of people dressed up in “furry” costumes. We walked to the front desk and asked what was going on. The host said that it was a “furry convention” held by corporate. Prior to arrival, we were not told there would be a “furry” convention held. The entire building smelled of thick smoke as dozens of people vaped inside, wearing their furry costumes around the entire property. Our room was dark and claustrophobic feeling. I started feeling anxious watching people dressed up in animal costumes walk back and forth outside our room. We went to the restaurant because we were starving, and the drinks and food were horrid. My Moscow mule drink tasted like someone dumped cheap rum and whiskey into a cup to serve, and my mom’s Firecracker drink tasted pretty much the same. Never had more terrible drinks in my life. The burger was cold and dry and the “chicken torta” looked like slop thrown down on a plate. We returned the drinks and told the server we were displeased with the food, and we shockingly still charged over $50 for garbage food. Within 1 hour of getting there, my mom and I went to the front desk and said we were extremely uncomfortable being at the hotel and wanted to leave. I was then yelled at by the person at the front when I was explaining how we were traumatized by our stay. He looked at my mom and I and yelled “I hate them too!” Regarding the “furries”. I have never been yelled at by a hotel employee in my life, and was absolutely traumatized after he did this to me. I was so emotional and couldn’t wait to get out of there. Find any other hotel besides this one!!!! I would never in my life recommend this hotel to anyone. Not even my worst enemy. The Scottsdale Plaza Resort deserves negative stars and Scottsdale would be better off without it.

Plussat: The resort is well maintained, always clean, the staff is friendly and always ready to help. The room was large, clean and comfortable. It was also very quiet. The resort is located in close proximity to lots of good restaurants and shopping.

Miinukset: Parking can be tricky during day time - when a convention is ongoing. Having said that, the resort offers a free shuttle service to a further parking spot than the ones close to your room. Easy and convenient.

Plussat: Nice pool and fitness room. Bar/restaurant also friendly with good food.

Miinukset: We were placed in a room in the back corner of the property with a view of delivery trucks.

Plussat: Location

Miinukset: Old furniture

Plussat: Landscaping

Miinukset: For the money I thought the room was very basic

Miinukset: Excellent only missing some kids facilities

Plussat: We love staying here! The resort is beautiful, clean and the staff are friendly and go above and beyond (with a smile) to make your stay the best! We’ll be back again and again.

Plussat: Location is great, right on Scottsdale Blvd and close to good dining options; The staff was all very nice. The rooms are clean and look recently updated.

Miinukset: The beds were not so comfortable, the pools were ALL very congested and the water in them was HOT, very likely over 100 degrees. "Soupy" is the term that comes to mind. It was not exactly what you expect to dive into in the middle of the Arizona summer. I am still not sure why they charge a resort fee, we didn't see any amenities other than what you would expect at any other hotel.

Plussat: Libbi! We were celebrating our 48th wedding anniversary and Libbi one of the best places we have stayed in those 48 years. Everyone else was really nice too and the resort was beautiful and clean.

Miinukset: It was perfect

Plussat: Very roomy and clean.

Miinukset: No.

Plussat: The pool area.

Miinukset: Nope.