Flic en Flac hotellia

Plussat: Very homey, it’s not very big but has everything we needed for unforgettable vacation. An amazing beach, excellent service, very friendly staffs, fresh food (we got half board), unbelievable view, spacious room What I Loved most it’s the free sea sports and activities. Even that we stayed for 9 night I couldn’t try all the activities. Totally recommend and hopefully we’ll be back again

Miinukset: Little bit expensive, our maybe because it was holiday season Kids club not really active

Plussat: Service, food, entertainment, sea sport, rooms, mood, style.

Miinukset: Cocktails (mojito, aperol spritz) could be better for their price. Should replace shower gel and shampoo more often.

Plussat: Just one min from the beach, nice pool with a bar(staff could smile a little bit more)really comfy bed and shower.Really good breakfast and free scuba diving and stand up paddling.

Plussat: Very large room with beautiful view at the ocean ; beautiful garden area ; a lot free water activities ; beautiful infinity pool ; friendly staff .

Miinukset: From my point of view breakfast and dinner were basic for the price we paid . For breakfast you have to pay for espresso , which is unusually for a 350 euro/night room . Another thing we didn't like was that we have to buy water (4 euro/bottle) during the day and dinner - pretty expensive taking in consideration it was inside filtered water .

Plussat: The restaurant is nice, very close to the sea so you get wonderfull views from many spots. The food was rather ok. Sufficient choice, but very repetitive and gets boring after one week.

Miinukset: Honestly, we had much better food in some other hotels. Only during Christmas the quality was far better then any other days and we found out the chef can cook very well!! But the regular buffet was not so good as we expected despite large choice.

Plussat: Nice grounds , good location.

Miinukset: Staff unfriendly, sometimes rude. Smelly dump rooms. Lots of cockroaches visible by pool and in rooms. Food of low quality.

Plussat: Hyvä palvelu, tuntui turvalliselta.

Miinukset: -

Plussat: Great location & wonderful views, lovely gardens, nice size pool, excellent private beach. Good facilities & room, the breakfast & dinner buffets are good quality and have a good selection. Cleanliness of room was good. Management and staff in general are courteous, friendly and helpful.

Miinukset: In stark contrast to the rest of the hotel staff, the "boathouse" staff have a bad attitude toward the guests, they are quite arrogant & condesending and could use a crash course in guest relations.

Plussat: The hotels hospitality and best kind service. That fact that they care for the guests but for real. They will do anything that your stay will be excellent and you will enjoy every minute there!

Plussat: The kids club, the pool, the beach, the service. Everything was great!

Miinukset: Men can’t access the buffet if not in pants!

Plussat: Hotel bar/ restaurant on the beach and bar and food service to beachbeds

Plussat: Beautiful beach, not too crowded, hotel set in more natural setting. Great kids club. Very helpful staff with lots of activities to do if you want.

Miinukset: Options at Coconut Cafe

Plussat: Excellent service, hospitality, a very nice environment, clean room and the best sunset on the island. Great food (magenta, wolmar and coconut). See you in the next year

Plussat: The resort is in a perfect position the beach is clean with crystal water, yoy can do watersport, the bungalows are very quiet and very big, the staff is very kind and helpful to help you any time, the food is excellent with different cuisine every night! Thank you very much la pirogue!

Miinukset: Nothing!!!

Plussat: Rooms are single bungalows immersed in a Marvell tropical garden and few steps only from the beach: absolutely unique and exclusive ! Lovely beach, large, white sand and very well equipped . Good choice of restaurants. Personally I have adored the Magenta sea food restaurant. Staff is great, excellent cleaning ! Definitely recommended!

Plussat: The staffs were super friendly and helpful. Check-in process was very chill and relax. The sugar beach hotel is just next door, guests can enjoy the facilities from both sides. We stayed there for 4 days, the dinner buffet had different themes every night.

Plussat: Good location, good beach, good live music but sea cleanness might change due to wind.

Miinukset: Desserts are really in bad taste and water is not free at dinners if you are a half board.

Plussat: Spectacular setting with great architecture and exceptional service. Will go back anytime

Miinukset: Lights were flickering when they are turned off, bathroom smelling

Plussat: Every thing was great

Plussat: All Very good for honeymoon

Plussat: All water sports included. Amazing private pool! Room was always clean and pool was nice. Dinner was amazing! Food was incredible.

Miinukset: Not enough options for breakfast.

Plussat: Beautiful hotel, great location. Very peaceful and quiet beach - prefect for a relaxing get away Great food in a selection of restaurants. Staff were exceptional - very friendly, always helpful, genuinely amazing

Plussat: Location, variety of food, swimming pools.

Miinukset: Slow room service, room isn't clean as described

Plussat: This place was perfect. I’ll definitely recommend it.

Miinukset: Nothing

Plussat: Loved the location, cleanliness of the beach and rooms, kids’ club, free water sport activities

Plussat: Location

Miinukset: Room cleanliness was not upto the mark

Plussat: Everything !

Plussat: The hotel is very nice and the staff very polite. The rooms are ok. The ones that are newly renovated look grate, but the other ones could need a little improvement. The furniture is too old. The beach is wonderful and the food was great. They really tried to make you feel ok.

Miinukset: I didn’t liked the fact that you had to pay for water at breakfast and dinner even if you had the halfboard package. Also, the fact that there were private events at the hotel for every night we stayed there was not great. Although they finished at around 23 o’clock, the music was too loud and was a little uncomfortable.

Plussat: Hyvätasoinen hotelli ja upea hotellialue hienoine rantoineen, nurmialueineen ja allas-alueineen. Palvelutaso on hvvää ja henkilökunta erittäin ystävällistä. Viereisen sisarhotellin La Piroquen palvelut ja ravintolat ovat myös Sugar Beachin asiakkaiden käytettävissä. La Piroquesta löytyy myös hyvä Padi -sukelluskeskus. Viihdyimme erittäin hyvin ja kohde sopi mielestämme oikein hyvin perheelle, jossa on pieniä lapsia.

Miinukset: Kaikista pienistäkin pakettiin kuulumattomista asioista (olimme puolihoidolla) pyritään veloittamaan ylimääräistä. Huoneissa oli esim. kahvikone, mutta siihen kuuluvat kahvikapselitkin olivat maksullisia ensimmäistä kolmea lukuunottamatta.

Plussat: Clean rooms, friendly staff at breakfast in the morning and at citronella

Miinukset: All-inclusive is not worth it. Only few items on the menu is all-inclusive, staff is very unfriendly and poor service

Plussat: Stuff very welcoming, great facilities, clean rooms and nice view from the room. We loved the Island buffet. Whole resort is well maintained with lots of plants! Infinity pool was one of our favorite spots in resort. Would definitely recommend this resort to my family and friends! :)

Miinukset: You can find gecko (little lizard) in the room occasionally, which is harmless for people but you need to get use to that. It took me few days to get use to him. :)

Plussat: Very nice hotel at a great location. Overall a place worth to stay

Miinukset: Service could be improved eg dirty glasses and water bottles have not been replaced without asking explicitly. In general too expensive compared to many other places around

Plussat: s

Miinukset: a

Plussat: Personel very helpful and smiling. As our flight late evening we could use hotel facilities and beach after checking out. Hotel management arrange room for shower after check out in the late afternoon. It was very kind.

Miinukset: Room cleaning service can be late and sometimes not ideal, hotel room is a little bit old.

Plussat: Nothing

Miinukset: They Don’t respect privacy and Don’t Appreciate Their customers. The Beach and swimming pool is almost public all locals enter it because they know the workers, my booking is including Breakfast and Dinner it’s the worst food. Swimming pool is very Dirty. I don’t recommend this resort for any friend or enemy. Last No value of money to Book here.

Plussat: The atmosphere

Miinukset: The beach is not clean

Plussat: Great location. With great beach.

Plussat: Excellent landscape design, Japanese style gardens.

Miinukset: The hotel desperately needs renovation. Furniture is worn, sunbeds have holes in linen. So it’s terribly overpriced. Think of it as a regular 4 star hotel somewhere in Egypt.

Plussat: Good Food, Safe Beach, Comfortable Spa and an exceptionally friendly and professional Dive Center.

Miinukset: Room was not clean and was not properly cleaned and services after multiple requests to do so. Unfriendly and at times even rude staff. Multiple scalations to management during the stay did not lead to any improvements.

Plussat: Breakfast, pool, beach.

Miinukset: Internet very poor in the room, it is not good for hotel five stars to have very bad internet. Also, A/C was not good.

Miinukset: The check in took more than 4 hours, as they didn’t prepare connecting rooms even though I have requested clearly while booking. I had to accept a downgrade for the rooms I paid for to get connecting rooms after a long wait.

Plussat: Fantastic pool area and right on the beach front, both the pool and beach has a number of sun loungers with cushions which is lovely. Also scattered around the beautiful gardens are a number of four poster beds that you can lay on and watch the sun go down. The buffet restaurant has a large selection of food that should cater for everybody’s needs, you can also use the spa pool and sauna with no extra charge. You just need to visit the spa to pre book. The rooms are very spacious and comfortable exactly what you would expect from a 5 star hotel.

Miinukset: The hotel is beautiful and its a shame that the staff let it down so badly, they are useless. If you order a coffee for breakfast you might have to remind them a few times before it actually arrives. The new sentence learnt whilst staying at the Sofitel is “no it’s not possible” They sell it as 5 restaurants. However 1 is a beach bar so it’s more of a lunchtime place to eat not the evening. The remaining 4 comprises of a Buffett (open every day) and Chinese and Japanese (open every other day) plus an a la carte restaurant with approx £80pp supplement. So if you like it or not you will be dining in the buffet restaurant for half you’re holiday. Veginterians or anybody with special dieterty requests be aware. Even though there is a leaflet in the room saying to contact the restaurant manager for an special requests the answers we got was “it’s not possible” that’s the Japanese and al a carte out as they have no veggie options.The Chinese restaurant has 3 options all priced around £15 but when you have paid £100 HB supplement per person per night its not really value for money. The sunloungers are great, but there seemed to be a reserve culture going on. As beds seemed to get reserved with a book or a towel from the night before and the hotel staff did nothing about this. All in all it’s a beautiful hotel. Would I go back. No. So I guess that says it all.

Plussat: Breakfast was mediocre compared to other hotels

Miinukset: room was musty - service on the day of the cyclone was extremely poor and then charged a ridiculous amount for the only available meal - you should be ashamed to take advantage of people in this fashion

Plussat: All Facilities are very very good and the hotel deserves better management staff!!!

Miinukset: The staff are not helpful at all..!!

Plussat: Aamiainen oli riittävä. Palvelut toimivia ja ystävällisiä

Miinukset: Illallistarjoilu jäi väliin koska mukana ei ollut suoria housuja, joita hotelli edellytti pukeutumissäännöissä. Hotellissa ei myöskään olluy supermarkettia.

Plussat: Amazing breakfast. Over expected. Thank you.

Miinukset: Could not enjoy the service of the free shuttle. The interval time to get the free shuttle is too lengthy.

Plussat: The male manager was warm and welcoming.

Miinukset: Location. Hotel was dirty and breakfast was very poor.

Plussat: The breakfast was good and the location also good. The manager Gema, who is an exceptional friendly and good host, welcomed us.

Miinukset: Nothing

Plussat: Erittäin siisti ja hiljainen pikku hotelli. Aamiainen riittävän hyvä pitämään nälän kurissa pitkälle iltapäivään. Shuttlekuljetus. Siistit altaat.

Miinukset: Sijainti pari kilometriä rannalta. Se oli toki varatessa tiedossa mutta lievä ylämäki rannalta hotellille otti vähän voimille. Toki hotellin shuttle oli käytettävissä.

Plussat: The tranquility of the hotel was greatly appreciated, the room was cozy. They did vary the breakfast not keeping it monotone, I did like that. The location is ok, but preferably you should rent a car. However they do go extra mile to provide a shuttle free of charge to assist with transportation on a schedule to areas within the vicinity. The staffs were very welcoming, I interacted mainly with Gemma and Étiennette, they were very friendly and helpful.

Miinukset: Nothing bad, just that the bathroom sliding door can get tricky at times. I don’t know why the pool with sea water irritated my eyes, nothing requiring of medical attention.

Plussat: The property generally speaking is well maintained and I enjoyed the tranquility. I would recommend it to any friend. The staffs are very helpful, in regards to the room it’s cozy enough,water isn’t an issue, Internet is faster than other hotels. Little things like bike, beach towels are all available. Rooms are thoroughly cleaned daily. The breakfast is interesting enough.

Miinukset: I wouldn’t say I didn’t like, but maybe verify the shower sliding door. It can be tricky at times. The pool with salt water did irritate my eyes a little bit . Good for swimming but not diving.

Plussat: We were made to feel very welcome, the drinks on arrival were a lovely touch. The staff are very friendly and helpful, in particular Gema and Devi - who go above and beyond to make sure every guest has a great stay. The shuttle bus to the beach and shopping mall is a wonderful idea and very gratefully used! A hard working team of staff keep everywhere clean and tidy and nothing is too much trouble. We hope to be able to return in the future.

Plussat: Not too far from the beach

Miinukset: No comment Already spoken to the owners

Plussat: The Staff was kind.

Miinukset: The bed was small for two persons.

Plussat: Hintalaatusuhde hyvä, aamupala ok

Plussat: The position/location very good.they offer an excellent service at breakfast . Also a free shuttle service to the beach or shopping mall.

Miinukset: All staff friendly and helpful.

Plussat: The hotel is superbly positioned and fabulously clean. The rooms are a great size and the beds are very comfortable. The pool needs a bit of resurfacing but it is crystal clean and in a wonderful spot to provide endless views of the horizon.

Miinukset: The restaurant is very pricey and the food and drink quality is substandard. Incuded breakfast for half board is fine but not sensational. Although the view is very hard to beat. Staff are smiling and friendly but do not respond to requests or notifications of room problems even after several attempts. The bar fridge in the room struggles to achieve a small level of coolness.

Plussat: The staff was nice (almost all of them), the beach is private and in 1m walk on the beach you can reach flic-en-flac. you can do snorkeling everywhere and there are a lot of fishes. We have even seen mantas near the beach! The resort have a lot of trees, and beautiful birds are there during the day (and harmless cute bats and geckos during the night). The food was really good and a lot of choice.

Miinukset: The services offered are not exactly as listed in booking. there's no free shuttle from/to the airport, that will cost you around ~50€ per way in a taxi. Most of the services are offered by nearby town facilities, not by the hotel. The spa is really expensive, but you can find cheaper ones in the nearby town.

Plussat: Nice views and friendly staff

Miinukset: Rooms that we stayed in need attention and no working aircon.

Miinukset: Service was not to expected standard. Too many trainees who lacked experience worked there. They should have been guided by more experienced staff. The service at the bar was too slow. I had to wait ten minutes to get a drink though there were not many people at the bar.

Plussat: Great resort with friendly staff, great amenities and views. Those 2 infinity-pools were awsome and the resort was full of greenery, it feels very peaceful

Plussat: The hotel in general is very beautiful in lovely settings

Miinukset: On arrival we were greeted with a refreshing drink And the porter took care of our suitcases. The porter was a great guy helped us no end throughout our stay. Cleaners of the room’s excellent. I believe that the waiting on staff need training to Be pleasant to guests. There seems to be plenty of waiting on staff at the hotel but soon as ever you require anything it seems that your totally ignored. My wife and I seemed to spend most of our holiday chasing staff for service Not good.

Plussat: Food was good especially combination of European and Indian cuisine give a lot of choice at all times. Staff were very helpful always and polite. The infinity pool was a great attraction for the kids. The indoor games room was also a good time pass when at leisure. Free water activities like glass bottom sea ride and kayaking are good fillers, if one is with kids.

Miinukset: The room cleaning services need improvement. We find some places the same stain as we left it a day before. No complementary drinking water bottles provided in the room, whereas bottled water is damn cheap in whole of Mauritius. The hotel provides very limited option of fruits and surprisingly local fruits like mango and litchis were not at all served during our four day stay. Whereas mango is abundantly available in whole of Mauritius, including in the resort trees itself. There is a kid club, but it is very outdated with no proper equipments.

Plussat: The property was absolutely stunning.

Miinukset: I absolutely loved everything about it.

Plussat: Location was good. The man made rock walled swimming area in the ocean was fun and safe to explore with lots of fish and even a small moray eel. Staff were good at arranging outings.

Miinukset: Service at meals was mostly good but I found myself chasing coffee in the mornings. But it was very good once I got it. Eventually I learned to seat myself strategically so that I got lots of server traffic past me. No service at all pool or ocean side and the burger bar near the furthest rooms had very limited hours. Found it easier to just stock up in town and self serve when lounging near the rooms.

Plussat: The location is nice and the breakfast was decent.

Miinukset: The reception staff have ZERO helpfulness and attention to guests. We asked if the half board can be breakfast and lunch instead of breakfast and dinner. No. Late checkout? No. Because ... wait for it... new guests are arriving in ALL rooms (and at the same time?). They should either be more flexible or learn to lie better. No offer whatsoever to help us with our bags to the room or offer to store them before leaving. Not a smile in sight. All in all, a real spoiler in our otherwise very pleasant impression of Mauritius and Mauritians. Pity, with such location the hotel could be so much more!

Plussat: Great location

Miinukset: Wifi is poor in the rooms. Entertainment was mostly in French .

Plussat: The staff in the restaurant were warm n welcoming.They shared love n care for my disable mother. The food were fresh very nice well prepared.

Miinukset: We were not welcomed when we first arrived, staff were very busy running here n there.The lift was not working.They offered us a room on the ground floor.We waited 3hrs to check in.It was very warm in the waiting area wth no AC.The lock of the room allocated was not working we waited outside the hot corridor wth no attendance wth a child of 6yrs old n a disable mother (who cares). The manager on duty didn't even apologise for the inconvenient.I paid extra for the room allocated which was not on my budget. I hd a great fall while I was in the spa with no accident book to record, no professions to dealt wth emergency.

Plussat: Cleanliness of fascilities and courteous staff.

Miinukset: There wasn't a wide variety of foods in the buffet (especially with allergy to seafood), in comparison to other nearby hotels. The entertainment especially in the evening could have included Sega to give a traditional cultural experience.

Plussat: The location of the resort is excellent, surrounding by small shops and restaurants a few steps . The staff is so nice especially the man in the bar and the lady in the buffet area.

Miinukset: No AC even it is too hot , the security level is not that acceptable. Food safety level is too low no ice under the fruit and veg. Tiny insects in the room. the BF buffet is not that delicious , no food variety. Bad smell in the buffet area.

Plussat: Very friendly and helpful staff, great staff at the Beach Bar. Top!

Miinukset: Rooms in a second building across the street. Water in the shower is not flowing away, the toilet flush is not properly working.

Plussat: Location, choice at breakfast, bat area

Plussat: Henkilökunta aidosti ystävallinnen, hyvä sijainti lähellä bussipysäkkiä, Spar-kauppa ja ranta. Rantapyyhkeet.

Miinukset: Pyyhkeet osalta liian kuluneita ja vanhoja.

Plussat: Breakfast was great and the staff were very friendly!

Miinukset: Rather overpriced for what you get in return. The walls are very thin and you can hear neighbours and music at all hours from across the road

Plussat: Location, food was okay with various menu. Police Station is next to the hotel (I felt more safe). Cafe, pharmacy, supermarket are also near.

Miinukset: Bathroom is a bit small. It easily gets soaking in water. Pool is 1.2m, basically for children. Gym is so small and lacks many equipments (only dumbbells and treadmill are there)

Plussat: Great location (just opposite the beach) and helpful staff. Excellent buffet for both breakfast and dinner! Highly recommended!

Plussat: Sijainti lähellä rantaa, kauppaa ja pankkiautomaatteja oli erinomainen. Henkilökunta oli ystävällistä. Aamiainen oli hyvä.

Miinukset: Tilat olivat osin kuluneet ja kylpyhuone olisi voinut olla puhtaampi.

Miinukset: The live music in the hotel restaurant was so loud I could hear it to my room, which wasn’t even close to the restaurant. Luckily it stopped around 10 pm.

Plussat: Very well situated, 2 min walk from the beach and you can even ask hotel for umbrella and chairs for the beach. Nice hot pool in 1st Floor. The live music, bar and food excellent, every night a different theme. Well done

Plussat: Very close to the beach. And very close to the ATM’s and shops. Special thanks to Gael from the front office, for helping with my requests.

Miinukset: Hideously loud music in the evening without prior notification. This made any conversation in our room impossible. No or inadequate reaction from staff.

Plussat: The location on the beach is fantastic. The staff is very helpful and friendly, ready to accommodate requests.

Miinukset: The room was way too small for $257. Additionally, you only get Internet access for one device at a time. For the amount of money, I expected way more than that

Plussat: The room was clean and the beach excellent

Miinukset: The food choice was very limited. And the staff laid back

Plussat: Swimming pool.

Miinukset: No coffee/tea in room as per the advertisement. Limited supper menu. No tours as per advertisement, had to look for these elsewhere. The airport shuttle service is not included, must be payed separately.

Plussat: Breakfast was worth it. Hats off to housekeeping as my room was tidy clean everyday.

Miinukset: Poor restaurant service. Food was not that great. For example i was served overcooked garlic prawns saturday night. Sorry for judging as i am a restaurant supervisor myself.

Plussat: Welcoming

Miinukset: To be taken from airport

Plussat: The breakfast was horrible....and tasteless

Miinukset: There is no tea and coffee in the rooms, yet there is tea cups...there's no water yet there's glasses. You are not allowed to buy drinks from the bar and take it up to the room....ridiculous set up........so we ended up buying cokes at the local store outside and taking it up to the room...yet there is a fridge in the room....

Plussat: Hot chocolate

Miinukset: Breakfast extremely basic. Charges not justified

Plussat: Great communication with the staff, room was as advertised - good WiFi and breakfast.

Miinukset: Parking was available but limited - some even bags it was difficult to get the car into a space.