Extended Stay America Seattle - Northgate

The front desk employee, Kelly, was really great and patient. He did his best and was very kind to us. The rest of the establishment however, was mixed. The room smelled odd, the blankets smelled used, and we did not feel comfortable leaving our personal items in the room unattended so we stayed in once we checked in.

The property was gated and made me and my girlfriend feel safe. The hotel staff was also very nice and seemed happy to help.

The room was disgusting. There was hair everywhere in the bathroom, which almost made me puke. The bedsheets were stained and the floors were also dirty. After complaining to the front desk, they didn’t have a new room for us so we had to wait until the next day and they would clean it. Nothing improved except the floors after the cleaned it. It was almost as if they didn’t clean it because there were the exact same gross hairs in the exact same spots. For $250 CAD a night, would definitely NOT recommend.

Location was OK

My room was not set up with many essentials, ie hand soap and bath soap, no hair dryer in the room but I was given one when I asked for it. The room had hard flooring vinyl which looked nice but very dirty! Bedspread was very out dated with snags from laundering. The microwave was dirty from previous people! And had to go to lobby for coffee. I thought that it was very overpriced!