Hotel Nexus, BW Signature Collection

Easy to access location. Ample parking. Called me shortly after check in to see if I found the room satisfactory

I realize there are restrictions due to COVID-19 but the "free breakfast" consisted of a tasteless packaged muffin, a bottle of water, and a piece of fruit. It would be so easy to put together a safe and simple breakfast in a take and go bag.

The hotel is nicely updated and very nice. Clean, well appointed, spacious rooms. It's an old "motor hotel" with all doors facing an outdoor walkway and the parking lots.

For some bizarre reason the wifi didn't work in my room or my colleagues (just next door to mine). It was after 10 pm and I needed to work and the staff couldn't help me. I ended up having to use my own personal hotspot data. Not acceptable for business.

I did not like that the room that I reserved I did not get, I reserved a two bed suite and they only gave me a one bed suite. They wanted to give me two separate rooms away from each other but with small children that was not going to work. no apology...