Mediterranean Inn

My sweetheart had booked this hotel for us for our 11th anniversary celebration. We picked to go to Seattle as we have heard many wonderful things about it and figured it would be a great trip. Everything about Seattle is great. So the best thing about this hotel is its location.

We were HIGHLY disappointed with the service that we received at this hotel. Upon entering the hotel we was not greeted first although no guest was at the front desk. What's worse is that direct eye contact had been made with the front desk agent. I am a patient person and figured sometimes people have bad days so I don't necessarily count it UNLESS it happens EVERY time I pass the desk! We were never greeted first, and my partner and I had to awkwardly walk past the agents who glanced our way until I ended up greeting them first. Not only was this an irritation, I had also mentioned the the front desk agents BEFORE and DURING my stay that I would like to see if they could provide me a room that is NOT on the 2nd floor and with some kind of better view that is NOT their parking lot next to their DUMPSTERS. I explained that this was my 11th year anniversary with my sweetheart which we had traveled from CA to enjoy the city and requested not anything crazy just a nicer room at the very least but was greeted with "Oh, you have to contact the booking company you used for upgrades". I didn't ask for much and was not accommodated in the slightest. As someone who has worked in hospitality, customer service, and property management for many years, I do understand the importance of basics in the hotel industry. I also understand that there's this notion among front desk staff that "priceline" or other booking companies are quite a pain to deal with. Never have I not tried to accommodate or at least recommend alternative resolutions to my guests -- especially if I knew it was a meaningful trip to them!

Good location, nice roof with view of city

Noisy especially 113 room