Gorgeous hotel, issue with breakfast service
My room was huge, clean, comfortable, and lovely (especially for then price).
When I checked in, I was told that breakfast was included with my stay, so I planned the beginning of my day around Hay. When I got to the breakfast room, the wait staff asked for my room number and had a list that told who was able to eat breakfast. I wasn’t on the list, so she came back up to me and told me but said not to worry and that she would ask the front desk. I asked if I should wait on getting my tea, but she said not to worry and went to the front desk. When she came back, she told me that it wasn’t included and just stared at me. It was awkward and she muttered something like I could still drink the tea, but I put it down, picked up my things, and sat in the lobby. I suppose I could have talked further with a staff member about it, but I was under one impression and when that didn’t turn out to be the case, they didn’t offer any other solutions. It was embarrassing to say the least.
Segovian akvedukti ja Plaza Mayor sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu omatoiminen pysäköinti.
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