Ji Hotel Shanghai Hongqiao West Zhongshan Road Branch

Quite comfortable bed, modern renovated interior, nice slippers, water and tea in the room

Listing says "we speak your language" - do not trust that. No English is spoken at this hotel. We had to spend 50 minutes at check-in, watching 10 incompetent members of staff doing mysterious things with calculators. In the meantime they try to sign you up for some membership etc. and cannot even give an invoice / receipt. The room had a fairly nice view, but constantly you can hear noise from outside, it is not well insulated. Also there is no air filter or purifier to clean the polluted outside air.

I liked the location of the hotel which is near by line 10 that goes to all the most important spots in Shanghai.

I didn't like that the staff did not speak any English. Because of that the check in took ages. The room was fine but I could smell cigarettes smoke. Breakfast was boring, mostly Chinese style. If you want anything Western for breakfast, you can only choose croissant or toast with jam. What is more, the canteen was quite small so there were no empty spots.

We arrived on 11pm, but they don’t have room for us. Especially they don’t speak English at all.

Comfortable bed

Location wasn't great, Staff did not speak a single word of English but somehow spoke Spanish... Not welcoming at all and some staff were playing on their phones when there was a line of 5-6 customers waiting. There is supposedly a restaurant/breakfast room? Asked the reception about it and never managed to comunicate with them all they did was stupidly repeat the words I said and laughted with the other staff members. I highly recommend the owner of the place takes these receptionists back to which ever street corner he found them on! Completely useless! Extremely noisy by a highway. NOT RECOMMENDED!

Night staff couldn't communicate in English and were extremely rude. The gentleman gave us the wrong room even after we showed the reservation.