Smyrna hotellia

Plussat: SUPER clean very nice facility

Miinukset: Nothing

Miinukset: Breakfast didnt open u til 7am on weekends. I was already gone by that point.

Plussat: Friendly staff and room was clean.

Miinukset: Room was small and there were dirty dishes in dish washer left from someone else which was a bit disturbing.

Plussat: Everything was on point and made for an awesome anniversary getaway. The food was very good fresh and hot. Very clean room and overall place to stay. We will most definitely be back again!

Miinukset: The amount of time we had to stay.

Plussat: Invoice wasn‘t addressed to my company and they were not able to change it

Plussat: Bed and lemonade

Miinukset: I use a debit card and i stayed for 3 days...they charged me the full amount and Authorized the same amount for Potential Damages; i understand the Why, however, there are Plenty of hotels that just have your card on file or at the most will authorize about $200. By Candlewood doing this in addition to my rental car we talking about close to $800 of My liquid money tied up. This made my trip tight. And just because someone has a debit card does not mean they should have to endure this. DIDNT Like that One Damn Bit. Karen and her team can Authorize a smaller amount in my opinion.

Plussat: Hyvä sijainti Interstaten varrella. Rauhallisella alueella lähellä kauppoja ja ravintoloita. Huone siisti ja hyvin varusteltu.

Miinukset: Aamupala olisi ollut hyvä kuulua hintaan.

Plussat: Nothing

Miinukset: I asked for the bathroom to be cleaned. I was told twice that it would be cleaned and it never was. There was mold around the bath tub and above the AC element.

Plussat: Staff was very helpful.room was clean and comfortable.

Miinukset: Outside Side door closer needs to be adjusted so that it does not slam late and early in the day. Also a continental breakfast would be nice.

Plussat: Staff was helpful and friendly.

Miinukset: Parking lot spaces. I got there late 2 nights and had to park out away from the doors. It was scary being in that lot with nobody around and having to walk around the pool etc alone. Security could be better.

Plussat: Staff was extremely nice as were the rooms. Breakfast quite delicious

Miinukset: There was a square hole in the ceiling of our room

Plussat: Mattress, clean, and secure.

Miinukset: Entrance is not marked well.

Plussat: It has indoor a pool.

Miinukset: I can’t think of anything.

Plussat: Very nice, clean rooms. Check in was quick. Staff was helpful and friendly.

Miinukset: N/A

Plussat: Good location. Friendly staff. Above average breakfast buffet.

Miinukset: Showing it’s age. Carpet in room needed replacing. Bathroom needed new caulking. Noisy.

Plussat: Yes love everything

Miinukset: I love everything

Plussat: Breakfast

Miinukset: Everyone was really nice and helpful and the breakfast was excellent the room was clean everything was great

Plussat: Clean, comfortable, friendly and helpful staff.

Miinukset: The only major negative is that the wifi was AWFUL. Never able to use it. When I called the support line, I finally hung up after being on hold for 20 minutes. I would still stay in the facility, but would just accept that the wifi will be unusable.

Plussat: Close to food and shopping and to my family I was visiting.

Miinukset: They overbooked causing us to have to be in a handicap accessible room.

Plussat: Very comforting

Miinukset: This is my go to hotel when im in smyrna tn for now on hands down

Plussat: The room was really nice and spacey and the staff was very friendly and knowledgeable. I would definitely book again!

Plussat: You need to know that this is an extended stay facility. Rooms come with Keurig, kitchenette, micro, cooktop, and a regular sized fridge, but there are no cooking utensils, pots or pans. There is a good laundry mat on the first floor. Small exercise room with equipment also. No complimentary breakfast, or even a place to have breakfast that I saw. The location is good, easy to get to from the freeway. This is more like apartment living.

Miinukset: The Wi-fi is unsecured, even though they gave me a passcode. If you need Internet there I recommend using VPN. Someone already said the walls don't shut out noise, and my neighbors talked loudly until early morning. I've been there twice now, and on this stay the deadbolt on the door wouldn't go into the notch, so I had to use the security catch. No big deal really. On the first trip somebody on my floor burned their food and we had a fire alarm with the fire dept coming out. One of my closer neighbors was cooking something with shrimp paste, with their door propped open, and the aroma was overpowering and even came into our room. The second trip was better, but my main complaint is the lack of a complimentary breakfast.

Plussat: The room is super cute and has a full kitchen area which is super nice, bathroom was spacious and decor was pleasant.

Miinukset: The bed was average comfort and room was average clean. There aren’t TONS of amenities but for the price the stay was more than adequate.

Plussat: The room was very clean

Miinukset: Employees smoking out the front door of the lobby

Plussat: Well decorated, good location,

Miinukset: I heard a lot of noise from other guests. Bed was very hard. Toilet was not clean.

Plussat: Room was nice and clean. The guy at check-in was very nice and apologetic for the long wait.

Miinukset: Very short on staff. I had to wait almost a hour before getting checked in. The room did not have an iron nor ironing board. I asked the lady at the front desk, which was no help at all. I had to call a family member to bring me their iron from home.

Plussat: Friendly staff. Clean rooms.

Miinukset: No Kleenex in room.

Plussat: Refrigerator with freezer, laundry.

Plussat: The rooms where nice and good price for the place is located because of the access to fast food ,restaurant, market and department stores.

Miinukset: Honestly everything was good no complaints.

Plussat: Friendly people service was awesome an i was very please

Plussat: Clean building and room

Miinukset: Hot tub was out of order

Plussat: Spacious room, friendly staff, free parking, almost quiet

Miinukset: Rooms and bathroom should be modernstes.

Plussat: Being we work night shift we liked the fact that room darkening blinds helped us to be able to sleep more comfortable

Miinukset: Did not understand why the towel rack was actually placed in the shower itself. We took the towels down to use the shower because having that rack in the actual shower with you, full of dry towels, gives the opportunity to wet down all the towels and defeats the purpose of having a towel to dry off with when it's already wet. Also could have someone soaking towels down with water and using more than they actually needed, thus adding extra work for your custodial staff as well. Placing the towel rack our and over the toilet would be a better choice.

Plussat: Staff was very accommodating and the breakfast was fresh, cooked to order.

Miinukset: The pool and hot tub were closed due to maintenance so the kids were let down. We were able to walk next door and use another property.

Plussat: Nice place good rooms friendly staff.

Miinukset: I thought breakfast would be free with my room.

Plussat: Clean. Ok

Miinukset: Staff not friendly. Did not even get my final receipt during check out. Asked them couple of times.

Plussat: I like it because it has its own restaurant and bar. plus it has an indoor pool. I have stayed there in the past and it is always friendly and very clean. they always work with me when it comes to my room, because I am disable and it is hard to walk very

Miinukset: Not enough Handy cap parking on the weekend

Miinukset: Filthy carpet not vacuumed.candy wrapper,toe nail clippings,watch battery,dental floss all on the floor.sheets appeared to be turned inside out and put back on the bed

Plussat: High quality for a good price

Miinukset: I liked everything!

Plussat: This was such a perfect hotel to stay at. The staff were friendly, our room was clean and the price was reasonable. Not to mention in a great location and still close enough to Nashville. I wouldn't stay anywhere else why I was in Nashville.

Miinukset: My only complaint was breakfast was 10 bucks. Cracker Barrel is literally right beside the hotel so I'm not sure of the logic in that. Still, I loved this hotel and it was a great place to relax and enjoy Nashville.

Plussat: Staff was very friendly!!!!

Miinukset: Breakfast wasn’t included

Miinukset: Everything was good

Plussat: The breakfast was always hot and fresh. The employees were very nice and helpful. We will stay again.

Miinukset: Would of liked some bacon for breakfast.

Plussat: That we got to check in early.

Plussat: They change me to a different room

Miinukset: I arrived to my room and the door was ajar with the security bolt out. The heat was at max and a strong odor was in the room. I reduced heat to AC mode and went to dinner in Brentwood. I returned to my room and the chemical odor from them cleaning the carpet sent my allergies into orbit. I was sick even when transferd to another room. I checked out a day early to get free of that place. Shame on them! The intentionally assigned that room to a customer knowing the carpet fumes were bad

Plussat: This hotel was so nice! The beds were comfortable. It was clean and the check in/check out process was easy!! We will be staying there again!

Plussat: Large room, nice lobby & breakfast area

Miinukset: Nothing

Plussat: When we first arrived the gentleman at the front desk had the very best personality

Miinukset: I was disappointed with the shower. It was dingy. We stepped out to grab breakfast housekeeping had stopped by our room at 9 a.m. we had not showered asked the front desk after we had gotten around if they could leave shampoo Etc and no one ever did

Plussat:

Plussat: Very clean

Miinukset: Wifi didn't work very well

Plussat: MANAGER DEVAN, GREAT ASSET WONDERFUL AT IMPROVISING AND VERY FRIENDLY. SEE OTHER ISSUE. SHE SAVED THE DAY BY GOING INTO THE KITCHEN AND BRINGING OUT CEREAL AND MILK. LOVE THE BEDS , ROOM LAYOUT AND SPACIOUSNESS

Miinukset: FOOD CHOICES TERRIBLE! IN "PANTRY" NOTHING HEALTHY AND ALMOST NOTHING AT ALL! I WOULD EXPECT MUCH BETTER FOR TRAVELER. HOW ABOUT FRUIT - BANANAS AT THE VERY LEAST YOU COULD OFFER LOW SUGAR YOGURT LIKE ZIGGY'S , SMALL CONTAINERS OF MILK, SMALL BOXES CEREAL, POWER BARS, SABRA - PRETZELS AND HUMMUS. BAGS OF SMART POP. CHOICES OFFERED AWFUL AND NOTHING GOOD AVAILABLE IN THIS AREA FROM UBER EATS UNLESS WANT PIZZA ROOMS ARE GREAT ; MOST IMPORTANT AMENITY SUBSTANDARD. ALSO HILTON HONORS GIMMICKS OFFENSIVE

Plussat: I liked the location of the property.

Miinukset: Three housekeepers called out the same day I checked in. I literally had to wait 2 whole hours to get checked into my room. There were plenty other guest dealing with the same problem and issues. I really wish I could receive at least half my money back or a free weekend hotel stay somewhere of my choice.

Plussat: Tv did not work

Miinukset: Bed was dirty and floor

Plussat: Beds were comfortable. Location was good.

Miinukset: This hotel looked fine on the outside but was very run down on the inside. The carpet in the hallways were worn down. Our room had smashed Oreo cookies on the carpet next to the bed, rust on the bathroom fixtures and a worn out tub.

Miinukset: Missing shampoo in room. The loudest of all the Holliday Inn expresses I’ve stayed at. Faint smell off the person or persons before me in the bedding.

Plussat: Clean comfortable and quiet

Miinukset: Nothing

Plussat: That breakfast and coffee were built into room price.

Miinukset: Just a little further back off the main highway than I would prefer.

Plussat: Everything from breakfast to customer service I always love this place it's my exscape from a hard week

Plussat: location

Miinukset: 1st room had a very strong smoke odor; 2nd room had a broken tub faucet that couldn't be turned off; 3rd room had the same problem!Fourth room was fine. Entry was under remodeling so was a mess but that can't be helped.Breakfast closed before 9 on Sat

Plussat: Location

Miinukset: No shower curtains, both tolit and sink was stopped up

Plussat: The beds were comfortable

Miinukset: The sleeper sofa left much to be desired

Plussat: The hotel was clean and in a convenient location.

Miinukset: Everything was awesome!

Plussat: Bed was very comfortable and room was clean

Miinukset: The air unit never stopped running throughout the night and it woke me up several times

Plussat: The breakfast was very good with a great selection of eggs, bacon, sausage, and sausage gravy. There were many other types of foods and everything was well organized.

Plussat: I love that shower, the pressure was perfect!

Miinukset: The walls are pretty thin so I could hear people outside my door loud and clear and I could hear people talking in the room across the hall. But that can’t really be changed lol so I’m not too worried about it.

Plussat: Good breakfast, convenient location for travelers heading towards Georgia or up towards Kentucky and points north.

Miinukset: The room had a very strong aroma of disinfectant, which is ironic because the toilet was, um, very obviously unclean. That was a first for me at any hotel, ever. The rooms are otherwise clean, but a bit tattered. Soundproofing is terrible. Staff was pleasant. Don’t love the new $20 a night pet fee. One of the main reasons for staying at La Quinta was their former pets stay free policy. Now that they have a fee, they will have to up their game at properties like this one.

Plussat: Clean room and quiet.

Miinukset: Employees friendly and helpful, room clean and comfortable.

Plussat: Clean and comfortable

Miinukset: at check out the lady at the desk asked for $20.00 more for a small bird (140 grams) I thought La Quinta pets stayed free. other LaQuinta we have stayed at did not charge for our bird.

Plussat: Great staff, very personal front desk reception. Big bathroom great bed.

Miinukset: Bad weather so tv kept going on and off. Screaming from 1 room. Someone was having a big fight.

Plussat: Friendly staff, great price for location, and nice size rooms.

Miinukset: Could be a little cleaner

Plussat: Friendly and welcoming staff

Miinukset: Smelled of pet odor in elevator and common areas. Pet friendly hotel

Plussat: Very clean for a pet friendly hotel. Very nice staff and would stay again.

Plussat: It was comfortable and relaxing....great cable package.

Plussat: We were able to take our dog, but we had to pay an additional fee which was fair.

Plussat: Very clean and staff was very friendly

Plussat: My room was clean and the beds were comfortable. The staff was friendly and professional.

Miinukset: The walls are a little thin, but my neighbors realized it fairly quickly and quieted down. I didn't hear any disturbances after 10pm.

Plussat: Great bed and fluffy pillows

Miinukset: Under construction and very noisy early in the morning. Shower was not clean.

Plussat: Everything

Miinukset: Everything

Plussat: The staff was friendly and the breakfast was very good.

Miinukset: The room had a bad smell.

Plussat: The property was very clean

Miinukset: The breakfast was bad... the meat was burnt and the eggs were not done... Then children kept running up and down the hall all night

Plussat: It was very well kept. Very clean.

Miinukset: The prices are a little high.

Plussat: Breakfast was good. Pillows were fluffy.

Miinukset: We stayed in room 130 and there was a constant damp musty smell. So much so that we had to open the window. That did not help. I finally pulled the curtain back and the window seal was black with mold. I told the lady at check out and she just shrugged her shoulders. My asthma was an all time high even with me using my inhaler. The front desk attendant didn't say thank you for staying with us...nothing. She only asked if I wanted a receipt.

Plussat: The rooms as requested were connected. Very comfortable beds. Nice hot shower in am. The staff is very pleasant and courteous. Rooms clean and surprisingly well allocated.

Miinukset: Sadly, the walls are very thin, which I understand is something that the hotel cannot help. However, if one needs absolute silence to ask for a quiet location for the room.

Plussat: Nice bathroom and comfortable bed.

Miinukset: Room was next to fitness room so was noisy.

Plussat: Pool was nice.

Miinukset: People smoking marijuana, I'm allergic, I was sick from it. Couldn't use my inhaler and I felt like the staff didn't care that the whole first floor reeked. Oh, and since when is there a tip jar on the counter when breakfast is included. There was a woman and a few children that kept coming in and watching, this was about a half hour after breakfast started. At first I thought they were going to be refilling things but, they were just making people uncomfortable.

Plussat: The room was nice.

Miinukset: loud. Drunk guests in parking lot blasting music and breaking beer bottles by throwing them into dumpster. Housekeeping staff bring small children so they were crying in the hallway. Leashed dog with no owner around outside my room tried to bite me

Plussat: Great location decent rooms

Miinukset: No

Plussat: Clean room nice location with great breakfast

Miinukset: No dislikes

Plussat: The room was large, with a separate reading area. The bed was very comfortable. The amenities were nice, including larger than usual frig, and delicious breakfast. The room was also very clean, and the staff were polite and professional.

Plussat: Clean and modern, friendly staff, close to shopping,

Plussat: Location

Miinukset: No

Plussat: we had an horrible experience... the staff was very unprofessional

Miinukset: staff, cleanliness

Plussat: Just absolutely terrible I need someone to call me

Plussat: quiet, nice room, nice breakfast.

Miinukset: the staff at check-in was unhelpful and took another person ahead of me when we had already engaged because I went to the rest room and he was checking something away from the desk. He only gave us one room key

Plussat: Quiet, clean, good breakfast options

Miinukset: A little dated but comfortable and clean

Plussat: Room was nice and spacious

Miinukset: No

Plussat: Very clean room and great location.

Plussat: The location was fairly decent to access Nashville on a busy weekend.

Miinukset: The room had old dirty carpet, the fold out couch did not have adequate linens provided and the mattress was dirty. The room was not thouroughly cleaned and there were hairs and dirt inside the refrigerator.

Plussat: Friendly staff. The room was clean and comfortable. Well stocked breakfast with very adequate options. We had an enjoyable time at the pool that was tidy with a good stock of towels on hand.

Miinukset: There was some difficulty finding my reservation at check in (a few minutes total), but after showing the front desk clerk my reservation, she found it had been placed on the side, already prepared.

Plussat: Very roomy and has nice amenities. It has refrigerator and microwave and continental breakfast

Plussat: There were no eggs, no biscuits, no staff, no milk, nothing except cold cereal and waffles. It was probable the least expensive prep for breakfast.

Miinukset: Room was supposed to have been non smoking. . I said something at check out and was informed the cleaner was responsible for checking. Smell was so bad that I almost lost my meals( defiantly not from this Inn) upon entering the room each time. Considering there were over a dozen burn holes in the bed cover. My son is big on ratings in the opening pages of inquiry. This one had 4.5 out of 5---excuse me but the only way they had a rating this high was created internet BS. I have stayed in lower rates properties before and found this property at twice the rate I pajd at a property in Flordia . that property had a remodel going on. Room was clean, fresh paint and no damn smell of cigarettes. This property was not worth 1/2 what I paid and damn sure was not a 4.5 of 5 property.

Miinukset: No hot water in the shower

Plussat: proximity to reason for being in town

Miinukset: cigarette butts left in the shower, hospitality staff that doesn't speak English, uncooperative, nosy management staff, internet that doesn't work in the room

Plussat: Location

Miinukset: Booked for 3 Adults, supplies in room were for 2 people. The room desperately needs cleaning and the ceiling fan was so loose we were afraid it would come flying off.

Plussat: The staff. The staff are amazinngggg. Felt like we were family

Miinukset: Didnt like the wifi. Sorry but a bit slow

Plussat: location is great! Close to shopping and dining

Miinukset: Dirty conditions and in desperate need of maintenance. Shower dropped and the toilet didn't work right either. Walls had drips where someone had spilled something and it was never cleaned. The dead bolt on door didn't work either

Plussat: Nothing

Miinukset: People were rude,asked for extra pillows and was told there were none,asked for coffee for 2nd day and there was none. Went to kohls and bought pillows and Wal-Mart to buy coffee.

Plussat: Good very Good

Miinukset: Salír a las 11

Plussat: The location to my job was great.

Miinukset: The only thing that really bothered me was having to take a cold shower. There was no hot water for the whole time of my stay. The last day I was there the water was luke warm, they definitely had a problem.

Plussat: The bedding and towels were clean but not much else was. It had chipped paint and spills on the wall that was never cleaned up. The bathroom toilet kept running along with the tub dripping. The location was perfect to get around. Close to dining.

Plussat: The office staff was excellent Very professional

Miinukset: Low water pressure

Plussat: I got a good sleep

Miinukset: no