Hotellit lähellä Nashville Intl

Plussat: Nice breakfast and very helpful staff.

Miinukset: Nothing

Plussat: Hotel employee was at the front desk and she was one of the most pleasant attendants that i have encountered upon a hotel visit.

Miinukset: I did not find anything i did not like. Maybe the fact that i couldn't stay another day to enjoy the wonderful experience.

Plussat: Comfy bed room had couch and 2 tvs Juice machines open 24 hours. Cookies available too. But I didn’t try any

Miinukset: Couch was poor quality the back was loose on it. The chairs in the main lobby desperately need replacing. Worn and stained. Not a good look. Breakfast food had no hot food and no bread left. Tiling job in shower was extremely dodgy and unprofessional. Needs better quality maintenance and outside restaurant was very grubby which I noticed upon parking. I did not try the restaurant.

Plussat: The staff was very friendly.

Miinukset: The entire hotel smelled horrible and my bathroom was dirty.

Plussat: Staff friendliness is amazing. The room was so clean I didnt want to sleep in it (lol) everything was perfect. We will return!

Miinukset: NA

Plussat: Great location to airport, clean rooms, incredible staff!

Plussat: Close to airport but not a lot airplane noisr

Miinukset: One of the remote controls for the television did not work properly. It was then I realized that if my biggest complaint about a hotel room was that one of the 2 TV remotes didn’t work as expected it must be a good place.

Plussat: Hotel employee and the crew were very accommodating. He made sure he stayed in contact with us to see if we needed anything, he really made our stay in Nashville feel like home. Would love to stay here when we visit Nashville again.

Plussat: Staff members on reception were very helpfull. Good location- public transport's stop to citycenter near the hotel, 10 minutes to Shopping Mall on Uber taxi.

Miinukset: The hotel room smelled so badly I could not sleep. It was musty and the curtains were dirty and tattered. There is only room air conditioners and I think they were the source of the mustiness. The furniture looks worn and and drab. Do not stay here.

Plussat: The man that worked the front desk was exceptional! After driving through a massive thunderstorm that led us to get turned away from hotels due to power loss he was great to get us in quick find a room that met our needs. Made us feel welcome and at home with lots of information.

Miinukset: Only downside was that when we opened the pull out couch there were coins and stuff in it so the sheets probably weren’t changed after it’s last use.

Plussat:  the check in agent was beyond awesome. She was so nice and personable. Breakfast was great. Comfy bed. Spacious room. Will stay again. Love Nashville!!!

Miinukset: Bathroom/shower needs updating

Plussat: The staff was amazing, very polite and professional

Miinukset: All the hotel amenities were closed due to virus scare

Plussat: Staff was friendly.

Miinukset: I asked the receptionist to send me a receipt electronically. I did verify my email address. I did not receive the receipt and had to call your hotel And ask a second time for the receipt to be sent. The receipt came. The morning receptionist that checked me out dropped the ball.

Plussat: Parking and shuttle to the airport.

Plussat: Very quick check-in. Rooms were recently updated and beautiful!

Miinukset: Some pictures show a hot tub. They have removed that from the property, which was super disappointing to us. The pool was nice but did could have used a cleaning.

Plussat: Comfortable bed. Dark room for sleeping in. We loved the late check out.

Miinukset: I didn’t like that the room wasn’t carpeted.

Plussat: Amenities, restaurant, and free internet TV

Miinukset: N/A

Plussat: The room was lovely!

Plussat: SUPER clean, nice staff, they let us check in early!

Miinukset: No! It was perfect.

Plussat: The property was nice and very a accommodating to our large group. We had 4 kids all together. And the staff was great! Very friendly! We will definitely be back!

Miinukset: Food was kinda high, but that’s to be expected from a hotel restaurant, I suppose.

Plussat: The bathroom is large Comfortable bed Clean Free parking

Miinukset: Poor room service food Weak wii foo

Plussat: Pretty much everything.

Miinukset: Small room for the price. Next visit I will book a standard room.

Plussat: the meals were very good and huge!

Plussat: During the pandemic, I felt very safe. It was clean

Plussat: newly renovated. big rooms. nice pool.

Plussat: I loved that the hotel was so clean. The staff that we encountered was so kind. And the breakfast was very good. The lady who set up breakfast was so welcoming and kind. Our room was beautiful and very clean.

Plussat: Front desk was super nice and let us check in early as we were I town for a game. Hotel was clean, which is very important to us. Got no complaints.

Plussat: Location was great and the staff was very pleasant and hellpful .

Miinukset: We enjoyed the hotel.

Plussat: Location. Friendliness of staff! Clean rooms.

Miinukset: Not hotels fault, amenities were closed due to Covid-19

Plussat: Close to the airport.

Plussat: This hotel was conveniently located near airport, restaurants and highway. Plenty of free parking.

Miinukset: “Included breakfast” was handled extremely poorly during covid, how about taking 10% off our stay or providing a gift card for a few dollars to restaurants in the area that are actually serving real food instead of this garbage.

Plussat: The staff were very helpful and very accommodating

Miinukset: Due to Coranavirus lock down, the breakfast was just an apple an orange . coffe was in plenty. The room cleaning was not done and one had to do it by self. Most of the things advertised was non existent. But it is understood since these are an extraordinary times

Plussat: Location and Ameneties

Miinukset: Too thin walls and got noises from the adjacent rooms late in the night.

Plussat: I’ve had wonderful experiences at Best Western hotels over the last 2 weeks. This hotel was very clean and I loved the modern decor. The staff (Jasmine) was extremely helpful, friendly and accommodating. I was allowed to hang out most of the afternoon in the lobby because my flight was rescheduled from 10 am to 6 pm. A shuttle was also provided. Great experience in spite of the coronavirus limitations.

Plussat: The privacy

Miinukset: Parking

Plussat: As usual the food and drinks are the highlight. The pool is always a hit but usually I treasure the hot tub. I was very disappointed when it was not working.

Miinukset: Hot tub was not working. That is why a pay the money to stay here.

Plussat: Room was nice and clean. Traveling to our home during Covid-19. The staff member who checked us in and gave us our grab and go dinner and drinks was super friendly and made our stay a little bit normal during this stressful time.

Plussat: The free beverages and food

Miinukset: The room was a little small

Plussat: Close to airport.

Plussat: Clean, quiet

Plussat: Due to Covid-19, options were limited. However, the grab and go they provided was good.

Miinukset: Everything was good including the Kickin it happy hour. Wish the Pool would have been open.

Plussat: The bed was very comfortable.

Miinukset: There was some kind of convention for girls and the hotel was packed with them. They were running through the halls at all hours, the families overwhelmed the dinner, drinks, and breakfast and they closed before we could even get in. The pool was trashed

Plussat: Pillows like clouds! Very comfortable bed. Mini fridge and microwave in room. 5:30 Kickback.

Plussat: The meals were fantastic, along with free drinks every evening!

Plussat: Free parking, light dinner and breakfast included.

Plussat: The staff is amazing, Wonderful experience.

Miinukset: No everything was wonderful

Plussat: Rooms were excellent and better than expected. Very updated. As I told the Manager, our daughter lives in Nashville for approx. 9 years. This was by-far, the best hotel we've stayed at.

Miinukset: No, nothing.

Plussat: The room was very nice

Miinukset: No. Great location amd price

Plussat: clean and quiet.

Miinukset: No microwave in the rooms and had to pay for parking which was not disclosed when room was booked or by hotel staff upon arrival.

Plussat: Gorgeous.

Plussat: The view from my room of the court yard.

Miinukset: The room was dirty. The nightstand had stick stuff on it. The glasses were dirty. The cover were beaded. It was dirty. The parking fee.

Plussat: I’ve always loved the Sheraton it’s beautiful and comfortable and the balcony was amazing.

Miinukset: The damn parking.

Plussat: The overall scenery was beautiful.

Miinukset: Due to the pandemic, there was no breakfast. I felt we should have gotten a discount. Knowing we had 4 people we shouldn't have had to ask for towels. They need to put guides in so you know where the ice and vending machines are. Had to call the desk just to ask where things were.

Plussat: staff

Miinukset: Hallways needed cleaned and my daughter found candy under the bed.

Plussat: The foyer

Miinukset: Yes in bedroom carpet stained. Shower handle broke, don't think they santized the room for the Covid 19

Plussat: Beautiful hotel, room, grounds, very friendly helpful staff highly recommend!

Plussat: Balcony

Miinukset: No complimentary breakfast

Miinukset: Paying for parking and not being told I was charged for parking. If staying parking should be included or at least told you have to pay for parking

Plussat: I was upgraded to a larger room, which was really nice. I slept great, the beds are very comfortable and the hotel was quiet!

Plussat: Room size

Miinukset: Very expensive cost to park; hotel is NOT near the airport

Plussat: Everything was fine.

Miinukset: When I booked this hotel the advertising was that parking was free, it wasn't you will have to pay for parking.

Plussat: Friendly staff, nice room, good location (not too far from airport)

Plussat: Happy hour was nice. Hotel was quiet. Beds comfy.

Miinukset: Need soap in the wet bar. Couldn't have breakfast as we had to leave for airport before 7. Wish there had been fruit or something to grab and go.

Plussat: The breakfast and cocktail hour was great. The staff were all extremely friendly.

Plussat: Hotel employee did a great job checking us in, breakfast was good.

Miinukset: Shower was not clean. Manager special/happy hour food was lame

Plussat: Room was clean and safe. Check in and out were in line with expectations. Front desk staff were friendly.

Miinukset: Manager reception was a mess. Overcrowded with only 1 server. We waited in line 30-40 mins to get 1 drink. For a 3 night stay, we only did manager reception once because the wait was so long each night. Also tried bar during the day. Had to listen to bartender complain about staying past 3 when she was supposed to leave. Wasn't attentive at all. Had to ask her to serve us a drink. Breakfast was also missing 1 omelet maker on Sunday. Overwhelmed the other service resulting in a long wait for an omelet.

Plussat: breakfast was great, room was comfortable

Miinukset: restraunt staff served the evening drinks, got the feeling they didn't want to. Embassy suites took very good care of the situation

Plussat: Breakfast

Miinukset: Some staff are rude.

Plussat: 1.) Cleanliness 2.) The amazing complimentary breakfast

Miinukset: No

Miinukset: paying for parking when on the page says free parking

Plussat: the staff are great!

Miinukset: paying for parkig

Plussat: The hotel was very clean and comfortable.The staff was very friendly and helpful.

Plussat: friendliness of the staff

Miinukset: air conditioner shut off when I came back and room was 74 or 75 degrees.. took a bit to cool it down. Would have liked a King bed instead of queen

Plussat: The location was excellent for our trip

Plussat: Location and courteous staff.

Plussat: Everything was Great!

Plussat: Very nice and clean I would recommend this place to everyone.

Miinukset: Nothing

Plussat: Clean.. Nice looking rooms.. Staff was friendly and helpful

Miinukset: N/A

Plussat: gym and breakfast

Miinukset: HARD beds....like bricks. ROUGH blankets!! lots of airport noise=no sleep, loud pocket door to bathroom. pool was dirty

Plussat: Location was near the event we were attending. The staff were friendly and helpful, they gave us a checkout time an hour and a half later than normal. It was easier to put together a healthy breakfast than some places we've stayed.

Miinukset: We couldn't seem to turn the fan/ac all the way off -- but that might have turned out to be a plus because it kept us from noticing planes once we went to sleep.

Miinukset: We had roaches in our room..

Plussat: Bed slept amazing and the sheets were so soft!

Miinukset: The breakfast options which there would’ve been scrambled eggs and a protein

Plussat: Room was very spacious

Miinukset: None

Plussat: Staff was very friendly and helpfull.

Miinukset: No

Plussat: Friendly front desk and breakfast service.

Miinukset: Could not get WiFi in our room at all. Had to go to the hall and lobby. I asked first morning and it didn’t help. Breakfast yogurt and hard boiled eggs were only available our first day.

Plussat: Bed was very comfortable.

Miinukset: There's not enough parking for the size of the hotel.

Plussat: Good location for hopping back on I-40. Beds very comfortable. Staff helpful and friendly. Had dinner at McNamara's, an Irish pub a mile or 2 from the property--it was great.

Miinukset: Everything was fine for our one night.

Plussat: Convenient to work site. Great breakfast.

Miinukset: Refrigerator froze food. TV was small and sound quality poor. No towel rods

Plussat: Loved that the 4am shuttle to the airport was on time. Also very comfortable bed, staff was friendly.

Plussat: It was a Hampton Inn

Miinukset: The night clerk who was very rude and had a chip on his shoulder Was not professional and very abrasive

Plussat: friendly staff, great location close to airport

Miinukset: no

Plussat: Clean and close to down town

Plussat: It was was clean. The beds we comfy. Great breakfast!

Plussat: Very clean modern room. Excellent breakfast

Plussat: Helpful staff, excellent breakfast, great location for airport

Miinukset: No

Plussat: Location for easy access

Miinukset: Slow wifi

Plussat: Very comfortable rooms, lodge area; a great breakfast; excellent bed and linens.

Miinukset: It appears the 3rd floor was being renovated. Noise started pretty early. Understandable. Reno is a good thing and you have to do it sometime.

Plussat: Location was perfect. Amenities perfect

Miinukset: There needs to be some repairs.

Plussat: I really liked the rooms and the breakfast was good ( for free)

Plussat: The suite was very spacious and faculties excellent

Miinukset: Perhaps a shuttle bus to downtown Nashville, even if not complimentary but at a reasonable cost, would have made this a perfect location.

Plussat: The staff and room

Miinukset: No

Plussat: Clean room! Friendly staff!!

Plussat: The staff was really nice. It was nice to have a refrigerator and dishwasher in the room. Tge habd sanitizer when you walked in.

Miinukset: Our fan in the bathroom was super loud, the controls in the shower were really hard to turn. Tge room was pretty beat up for the money we paid.

Plussat: Nice location & a home feeling.

Miinukset: Our room didn’t smell fresh.

Plussat: Clean and hospitable. The rooms were nice and clean and didn't appear dirty like a lot of hotels seem.

Miinukset: Nothing. We loved our stay.

Plussat: Great staff.

Plussat: Everything was great, the suite was very big and comfy, very clean, Staff was great and good breakfasts.

Miinukset: they could have had breakfast a little later on the weekdays

Plussat: very cozy

Miinukset: not one thing

Plussat: The breakfast wasn't too bad

Miinukset: The hotel was dirty and mold on the walls. Not a good area. Shower did not get hot. Did not feel safe at all

Plussat: Price, staff and cleanliness.

Miinukset: No

Plussat: I loved the balcony and pool view. Can't wait to stay again

Miinukset: Couldn't amoke on the balcony

Plussat: Pool area and bed

Miinukset: Pool area closed

Plussat: Loved everything about the breakfast, but would loved to of had moister eggs. Facility is clean and security cameras and lights all over. Will stay again for what we paid. Oh yes and the coffee was excellent.......

Miinukset: Moister eggs would have been nice. Just wanted to put that down because we didn't have any bad experiences.

Plussat: Room was very spacious and bed was very comfortable.

Miinukset: No

Plussat: The Price was great and the room furnishings were in really good condition. House keeping did a really good job cleaning and maintaining the rooms, hotel smelled good and common areas were well maintained.

Miinukset: Hotel seemed to have a lot of criminal type people and activities in and on the hotel property, kind of made me un easy in the evenings. A person was working out in the gym with no shirt and shoes on.

Plussat: Clean

Miinukset: Didn’t have the room I payed for

Plussat: Nothing

Miinukset: Really rude service from everyone and other customers felt the same

Plussat: bfst was good and plenty to choose from.

Plussat: The room was exactly what I asked for.

Miinukset: The breakfast was horrible.

Plussat: The front desk clerk was great very accommodating the hotel had Construction going on but they never missed a beat

Plussat: It was remodeled so I had a new room. The staff was very friendly. It was a little much to walk but I understood why because of work being done. The breakfast was great.

Plussat: Room was very clean and comfortable

Miinukset: Charged me for item that was not purchased

Plussat: Beautiful facility, friendly staff and delicious breakfast. Quick drive to Broadway st.

Miinukset: Everything was perfect

Plussat: Very clean and good service.

Miinukset: No

Plussat: The restaurant and bar

Miinukset: N/A

Plussat: Rooms were clean and bright, great bed

Miinukset: Went online to review bill and was charged a total of $7.96 (2.50 for water, 5.00 restaurant fee and .46 for using visa) for water that was not even in our room. Called hotel and the associate said she was going to credit back the charge so will wait and see what happens.

Plussat: Cleaner than expected. No dirty corners to be found. Great water pressure. Enjoyed being able to login to Netflix, amazon prime video etc on room tv.

Miinukset: Lobby drink bar was nice and service was good, but price of a glass of wine was a little steep

Plussat: The young man that checked us in was very nice and efficient.

Miinukset: The bar/restaurant closed at 10pm. It was a bit early. Maybe 11pm would be better.

Plussat: The hotel was really close to the airport and offered a free shuttle service, which was great. There was also a shuttle service to and from downtown with really friendly drivers and that made it so simple to get to the city centre. All of the staff at the hotel were super friendly and helpful.

Miinukset: The room which I was in was really tired and dated. The hotel was also undergoing refurbishment, so there was a lot of dust around and it would have been good to know about this in advance. Over the weekend, works were only supposed to take place between 10am and 4pm, but on Saturday they started at 07.50 and were still working after 5pm. There was hammering and drilling directly above me, so it wasn't very relaxing in the room.

Plussat: Staff was excellent. Our A/C went out and someone came to the room immediately and fixed it.

Plussat: Pleasant staff, clean room,

Miinukset: The $100 pet fee is excessive. We are particular about the facilities we stay in. Generally we pay $50 for our fur baby. If you break it down by guests, my husband, daughter, and myself, we paid more for the dog to stay than we did for ourselves

Plussat: I liked the quick check-in and that it had items such as a laundry center to wash clothes. We needed a place to stay on a Friday night for an event on Saturday. We didn't get a chance to really experience the facility completely.

Miinukset: The hotel felt very dated. For the price, I felt that the rooms should have been more up-to-date and have better amenities. Parking at the facility was very congested. The bathroom had issues in the room that we stayed in. It just felt a little "low quality" for the associated price.

Plussat: Staff was super friendly and responsive to your requests. Great location. Nice breakfast

Miinukset: Room keys kept going dead. Had to make several trips back to the front desk to refresh the room key

Plussat: Wonderful stay. Quick trip to Nashville made even better by great staff and a well maintained facility.

Plussat: Location

Plussat: Popcorn and cookies served daily and free breakfast

Miinukset: Room had a smell to it. Not bad just different. Pull out couch mattress had some stains.

Plussat: The free water, cookies and popcorn was a nice extra

Miinukset: Nothing

Plussat: Staff was most helpful and friendly....acted as though they REALLY did appreciate your business!

Plussat: The location was perfect for my traveling needs. The staff was AMAZING!

Miinukset: The iron burned my clothes. However we didn't let the hotel know the iron was raggedy!

Plussat: Great price and late check out was awesome. Breakfast was ok could have put more food out as they still had time to serve but overall staynwas good. Staff were friendly and helpfull as they got more towels as asked for in the checkin notes and room was very clean.

Miinukset: food set up and amount

Plussat: It was convenient to the location we needed to be at on Saturday for competition. Plus loved the full kitchen. Also we had a late check out time!!

Miinukset: No!!

Plussat: The staff was very nice

Miinukset: Door handle came off for the pool bathroom couldn’t use it. We turned it in and it was never replaced . Also our door handle latch for our bathroom in our room stuck and locked us in the bathroom while my kids were in the room. We were trapped in there for 30 min while my 7 year old son called the front desk to get help . They eventually showed up and let us out of the bathroom. By using a screw driver and hammer .The staff never offered to amend the issue with our stay we still paid original price and didn’t receive any points like the desk promised on my Marriott membership for going through this experience.

Plussat: Location, airport shuttle, quiet,keurig coffeemaker in room

Miinukset: Limited menu in restAurant which was expensive.

Plussat: The staff was very friendly and made me feel very welcome. The indoor pool was also very enjoyable.

Miinukset: When I booked the hotel, a parking fee was not mentioned. Also, we had some issues with our television. Maintenance was sent up very quickly, but the issue wasn't resolved.

Plussat: One waiter in the bar was very nice. Jason.

Miinukset: The bed was hard, pillows were too fluffy and we felt like we were treated differently because we didn't book through them. Room also smelled musty amd one person was having allergy issues.

Plussat: Everything was within 15 minutes of the hotel.

Plussat: The location and friendliness of the staff! Excellent service.

Plussat: Very nice rooms and clean! The bathroom was especially nice.

Miinukset: That you have to have a car or Uber to get anywhere, but I knew that when I booked

Plussat: Clean, modern, 65" TV in room with direct TV. Fast elevators and pleasant and helpful staff. Also like 7 minute shuttle ride to airport. Will stay here again

Plussat: Clean and bed was comfortable

Miinukset: I hated that they held 250.00 of my bank account for 5 whole days. Terrible!!!

Plussat: Bar was very nice and the kids loved the pool.

Miinukset: Prices for drinks and food was high but that’s to be expected.

Miinukset: Was not clear there is no free breakfast it’s 15 dollars a person and didn’t point out parking is 10 dollars extra a day when trying to explain to front desk that it was advertised online free breakfast an not listed 10 dollar parking they

Plussat: The spaciousness was very good

Miinukset: N/A

Plussat: Had breakfast and had dinner at the hotel it was really good.

Plussat: Location

Miinukset: Not really a customer service Hotel . No one sayed breakfast was cancel,alot of people went down to dinner area , and even the person in the counter did not sayed nothing about breakfast He act like he don't know why people was waiting On dinner area

Miinukset: the First room was dirty so they moved us to a room that had been renovated. When I woke up during the night there was an ant on my phone. Then when I showered I had to turn the water off while I lathered because the water was about to overflow.& more ant

Plussat: The room was clean

Miinukset: There was no hot water in the shower. Also, there was a blinking light outside that kept me awake most of the night even with the room darkening curtains. The air conditioner did not work properly and made a bothersome noice all night. Did no get sleep.

Plussat: Friendly staff. WiFi access. Lobby amenities

Miinukset: Homeless people in the back

Plussat: We liked the location and the hotel shuttle. The breakfast was pretty good and the staff always seemed to be friendly.

Miinukset: We liked almost everything except the construction happening at the hotel. Although we didn't see any of it happening we could hear it starting at 8 am. Granted we did know they were remodeling so understand why it was noisy.

Plussat: Everything was fine.

Miinukset: The ice machine was broken.

Miinukset: Break fast was not par with hotel standards

Plussat: Good breakfast, friendly staff,hotel was clean0

Miinukset: Parking could have been better. Several work trucks took up 2 spaces when it was not necessary.

Plussat: price and location

Plussat: The location in Nashville was close to all the surounding places we wanted to go.

Miinukset: We left a few personal items there that we know they had to have found but they said they never saw them.

Plussat: Being remodeled, my room was clearly in need of remodeling, Carpet had been patched, air conditioning was moldy smelling. Breakfast was ok lobby is nice.

Miinukset: Smell in room, could not block out the light from the parking lot.

Plussat: Staff- Especially the lady that checked me in. Very nice. Overall very attentive to their guests.

Miinukset: A little noisy. My room was located on the front of the hotel and the road noise was constant. Next time I would request to stay in the back of the hotel.

Plussat: Everyone at the hotel was absolutely wonderful as usual. They definitely went above and beyond for us. This is our favorite place go to stay!

Plussat: Great staff. Very nice and made an extra effort to talk to us and not at us!

Miinukset: Absolutely horrible pillows. 4 huge overfilled pillows. Why not mix 2 regular and two big ones? We were too tired to go chase smaller pillows, but should have.

Plussat: This is our “go to” hotel when in Nashville for value and comfort! Extremely comfortable beds, very clean...great bar/food...shuttle service...it’s the complete package!

Miinukset: That we couldn’t stay longer!

Miinukset: Breakfast was expensive and they are not on a downtown shuttle

Plussat: The staff was very courteous.

Plussat: Location,clean, and rooms hotel looked as they advertised

Plussat: Location, spaciousness, privacy, restaurant/bar-very good

Miinukset: couldn't accommodate our room location request. getting this information required 2 when the front desk was busy. 1st call-female-on hold for 10 minutes-gave up. Upon recalling, the gentleman answering-no hold, got me the info immediately.

Plussat: The room was clean.

Miinukset: There was a person smoking in the room next to ours and it made our room smell.

Plussat: The bar was nice.

Miinukset: Room was ok. I had a do not disturb sign on my door and housekeeping still came in.

Plussat: It was nice

Miinukset: I paid for 2 days and some how the reservation got messed up so I had to pay twice for the second night.

Plussat: Very nice clean and assessable. Staff was friendly and so helpful

Miinukset: Room had crack in wall , TV did not work would not turn on but battery was fine , rust in tub. Very disappointing