Staunton hotellia

Plussat: Everything outstanding!

Miinukset: Nothing!

Plussat: Breakfast was original and tasty. This B&B was in great shape and very well appointed.

Miinukset: Property and stay exceeded expectations in all areas.

Plussat: Large bright bedroom had several sitting options and great bathroom. Location was perfect for walking into downtown. Friendly proprietors served generous breakfast.

Miinukset: One afternoon guest smoked a cigar on front patio (I'd prefer entirely smoke free property.) We aren't B&B "types" so all the Victorian tchotchkes make the space a bit visually cluttered.

Plussat: Great location in a beautiful home. Jeff is a wonderful host. Not only was breakfast delicious, but there were snacks in the evening, a nightcap before we turned in, and tea service in the room.

Plussat: Jeffrey was a gracious host. He made breakfast a treat. The eggs were gourmet and every little touch added to the experience.

Miinukset: I can't think of a thing that could improve.

Plussat: Bonnie and Jeff were great hosts. Delightful accommodations. Hope to come back soon.

Miinukset: Nothing

Plussat: it was lovely sharing the breakfast table with a couple who were very interesting to talk to, the breakfast was very leisurely with a lot of thought put into it which was great

Miinukset: The weather - but that wasn't anyone's fault at the hotel! Definitely a hotel for adults as very calm and quiet - for us this wasn't a bad thing as we had no children with us

Plussat: Breakfast was AMAZING!! SO delicious and loved the presentation. Rooms were great- comfortable beds. Lovely owners. Overall great stay- highly recommend!

Miinukset: nothing

Plussat: Cool hotel. Rich with history and character

Plussat: Location, cleanliness, friendliness of all of the staff.... they all truly made me feel like I was home

Miinukset: It was a bit pricey...and there was no coffee maker in the room

Plussat: It was a nice hotel.

Miinukset: The room was really small for the price.

Plussat: We loved our stay at the Stonewall Jackson Hotel. This hotel is perfectly located in the historic part of Staunton and affords easy walks to many points of interest including stores/restaurants. The hotel itself is impressive and spotlessly maintained, the rooms are well appointed with comfortable beds and luxurious linen but mostly it's the kindness of the staff that will keep us coming back.

Plussat: Location is amazing and the beds are super comfortable. The restaurant and bar was delicious.

Miinukset: Paying an additional fee for parking is annoying. Also, the jets weren't working on the hot tub during my stay, which was sad, but not a deal-breaker.

Plussat: We liked everything! The Staff is exceptional, very professional and accommodating. From the Desk Staff, Maintenance, Housekeeping and waiters, everyone spoke and we were always greeted with friendly smile.

Miinukset: Nothing, everything was great!

Plussat: Comfortable warm atmosphere

Plussat: Excellent hotel

Miinukset: The pillows were too thick. Very uncomfortable.

Plussat: Location

Plussat: Convenient and friendly

Miinukset: The beds are very tall and difficult for a short person.

Plussat: Location, staff and decor.

Miinukset: Nothing.

Plussat: Nice bright fresh decor, clean, location is great for downtown tourist and restaurants!

Miinukset: Only complaint is the comforter on the bed was old and the filler was flat and lumpy! When I held it up you could see the lumps of filler and where the filler should be! Needs to be replaced!!!!

Plussat: Was very convenient to the interstate.

Miinukset: To many Dogs. I felt like I was in a kennel.

Plussat: Great location near highway, gas station and restaurants. I loved the set up of having the vanity outside of the bathroom. Shower great! Friendly staff.

Miinukset: There aren’t enough tables in the breakfast area. Only about 5 tables. We had to take the food up to our rooms.

Plussat: Good location for a music festival in festival in Fishersville. Friendly staff. Breakfast was fine for being free.

Miinukset: Beds are a bit soft. Bathroom door very squeaky.

Plussat: Very comfortable and quiet room and the staff were very helpful and friendly

Plussat: Clean, quiet and good value.

Plussat: Clean rooms

Miinukset: Had to kill two stink bugs

Plussat: The staff was really friendly

Plussat: Clean room with friendly staff.

Miinukset: Wall paper peeling in the bathroom

Plussat: Well maintained and lady at breakfast bar was so sweet and helpful.

Plussat: Quiet room, good location.

Miinukset: All the breakfast items were carbs. No egg option.

Plussat: Very quiet room and very clean in a good location. Dog friendly and could stay on 2nd floor with no people walking over our heads. Decent price.

Miinukset: The room had "dog" odor...probably from a larger dog (our dog is small and does not have a doggie odor). However, reported to desk receptionist and she apologized and made a note of it. She suggested the filter needed cleaning- a maid should have noticed.

Plussat: Best breakfast anywhere.

Miinukset: Everything was terrific  not one complaint.

Plussat: Location staff

Plussat: Clean modern looking hotel with friendly staff. God breakfast and cookies in the evening. Would definitely stay again.

Plussat: Beautiful decor and services. View is fantastic.

Miinukset: Difficulty upgrading room with an on-line booking. Overcharged my card and had trouble reconciling it.

Plussat: Beautiful view and great location. Very friendly staff. Will definitely stay there again.

Miinukset: Nothing

Plussat: Location and friendly staff

Miinukset: Would have liked a breakfast that had more low carb options

Plussat: Location, allow dogs, walking location for dogs. We have stayed here many times over the years. It’s our stop from Port Jervis NY to Winder Ga. we like the pool also.

Miinukset: Nothing

Plussat: Breakfast

Miinukset: Train tracks outside room. 3 trains ran all nite long. Dirty sock on floor from previous guest.

Plussat: Location

Miinukset: Someone should inform people that there are train tracks less than 50 ft from the hotel and that a freight train pass through at 1:24 am and the noise and rumbling lasts 4 minutes

Plussat: Very clean and nice can't wait to go back

Miinukset: Wish breakfast was a little better but it was ok

Plussat: Friendly staff and convenient from highway.no ice machine on our floor

Miinukset: No ice machine on our floor

Plussat: Alot of breakfast items were out at 9 AM

Miinukset: On first night there smoke alarm went off at 2:27 AM . It scared us to death and rest of night did not sleep laid and watched smoke alarm. We are NOT SMOKERS. When reported to desk not sure it was looked at by staff. Second desk attempt same as first...acted lost. Spoke to GM on phone who manages other properties too, said she would have to investigate it has been 5 days now no call. I am a contractor and its a battery or unit needs replacing not a hard call. I wanted that night refunded should be a proper response by Best Western!!!

Plussat: Great variety for continental breakfast. Very comfortable beds

Miinukset: A bit noisy....you could hear the shower running in the next room

Plussat: Clean, great location, restaurant next door was delicious & gave a discount if you were a guest at the BW!!

Plussat: Nothing

Miinukset: When checking in they said I was on the train track side!!! What train? Oh the one that comes they at 4am! Can I switch rooms? No.

Plussat: Indoor Pool and breakfast with fresh fruit

Plussat: staff and location....pet friendly

Miinukset: queat who did not pick up after their dogs

Plussat: Room was clean, and the beds were good. Not noisy.

Miinukset: The HVAC unit blew air straight across the beds, not circulated up toward the ceiling. As a result we had to stay tightly covered to keep the breeze from disrupting our sleep. The bathroom was clean, but tiny. the desk clerk lost the credit card info, even though it was transmitted by the booking agent. When the clerk called me to ask me for the cc info AGAIN, she had to make me wait so she could go look for pencil & paper, rather than have it ready before the call. As I feared then, We were charged TWICE FOR THE STAY, still trying to work that out.

Plussat: The room was nice and the staff was friendly.

Miinukset: I have never seen such a small bathroom in a hotel like this. When opening the door into the bathroom there was only 1 inch before the edge of the toilet. They had a long sink/vanity area but you couldn't access it because the toilet was in the way.

Plussat: Slightly clean, even then I was mainly cleaning my room. Hotel staff really didn’t have to do much at all.

Miinukset: So my wife and I stayed there this past Thursday to Sunday, and had an awful experience here ! If you’re traveling from out of town or live here, DO NOT STAY AT THIS HOTEL. ESPECIALLY IF YOU ARE BLACK OROF MINORITY. Everyone else (except us) were greeted every time they entered the hotel. I even had a worker and residents of the hotel tell me that I couldn’t use the side door, and I have to go through the front. EVEN when they clearly saw that I had a hotel key and was staying at this hotel. I also had guests over because it was my sister’s wedding this weekend, and the receptionist kept stating how many people I had in my room as if it was an issue, even though I paid for a KING SUITE. I’ve worked in hotel where there are cameras so my family and I ALWAYS cover everywhere in the room possible that there could be cameras. In this instance, it was the smoke detector. Now I know it isn’t practical, however, I’ve seen numerous documentaries and news reports of people being filmed while in their room. This came up as an issue with this specific hotel and I was accused of smoking in the room. After I clarified with the hotel clerk that I do not smoke and shouldn’t be charged a 250$ smoking fee, I was SECRETLY charged a 200$ fee for a “broken table”. I wasn’t contacted directly when they first found this “broken table” and most importantly THE TABLE WAS NOT BROKEN WHEN WE CHECKED OUT. I have called headquarters and have also met with the general manager. He was very rude as well as the hotel clerk Sherry, when I came back to dispute the 200$ charge. It’s been two days and I still haven’t been refunded my money which I was supposed to receive yesterday. I will never stay here again, and I advise any person of minority not to stay at this hotel to avoid things like this. They will make you feel very uncomfortable , and judge you just by looking at you. And once confronted they won’t do anything about it, so you WILL have to go to the higher ups.

Plussat: Breakfast was yummy and that staff was very friendly!

Miinukset: The room smelled like dog and was humid even with the A.C. running.

Plussat: The lady in the breakfast area was excellent!!! The hotel was quiet at night!!

Plussat: The staff was super friendly and was ready to answer any question I had. The location was great for where I needed it. Everything was close by and overall it was a good time.

Miinukset: Nothing I can think of.

Plussat: good restaurant recommendation from staff

Miinukset: A dying cricket in the room that wouldn't chirp often enough for me to find it

Plussat: Breakfast was good. Staff was friendly. Would stay again!

Plussat: Location pet friendly

Plussat: Proximity to the event I was in the area for as well as the included gym and pool

Miinukset: Hallways smelled a little musty

Miinukset: Poor water pressure in shower

Plussat: The staff were amazing. Front desk was very helpful. The one lady making breakfast was working her tail off.

Miinukset: It was old, dated and dirty. Stuff running down the back of our bathroom door. The one elevator was soooo slow and the door handle going into our room was broken

Plussat: The room was clean and updated

Miinukset: The pillows are too soft for my liking

Plussat: Location

Miinukset: Noisy, near freeway windows are single pane

Plussat: Bed was comfortable

Miinukset: Couldn’t close the blinds. Bath tub was dirty. The room had a bad smell. Think it was the dirty carpet.

Plussat: check in staff was great.

Miinukset: the food quality need to improve.

Plussat: We were lucky and there was unexpected free breakfast when we were there.

Miinukset: Does not usually include free breakfast.

Plussat: The staff was very friendly & responsive in all encounters.

Miinukset: Remote location from Staunton, a town known for its walkability & small bus/trolley system. You need a car or $15 Uber each way. Hotel was outdated & worn. Public areas needed more cleaning. Outside windows purposefully large for great view were dirty.

Plussat: The room was clean and the hotel was quiet at night. Well located close to Shenandoah Park.

Miinukset: The air conditioner in the room is not balanced properly. If it is on, it makes the room very hot, if the air conditioner is off, it gets very cold. Also, the breakfast would be better if it had oatmeal.

Plussat: I really appreciate the parking space for veterans

Plussat: Atmosphere so peaceful

Miinukset: Nothing was bad

Plussat: Lovely room, great bed, beautiful bath. Most important, I was trying to find a room while traveling at night. It was complicated and frustrating and did not have a conformation, but drove to hotel anyway hoping for a room. My request had just come in to the hotel and your staff was very helpful and friendly. We wanted to spend another night on the way back home from Virginia but just didn’t have the time.

Plussat: Close to highway. Bar/restaurant on site. Nice room at a good rate

Miinukset: No coffeemate creamer

Plussat: Pet friendly although we had none on this trip. Fan in bathroom. Convenient restaurant with good food.

Miinukset: Small bathroom and faucet difficult to keep from leaking. I81 traffic could be heard - Rm 620.

Plussat: Gracious owner - lovely porch for sitting. Wonderful breakfast. Beautifully decorated - it deserves an article in "Southern Living"!

Miinukset: Lots of stairs - two small flights just to get to the entrance. Rooms are on the 2nd and 3rd floors - so would be difficult for anyone with walking problems. Otherwise great place in an interesting town.

Plussat: Very clean. Beautiful house. Friendly staff. Breakfast was Great!

Miinukset: Parking is up a steep gravel hill. We arrived on a motorcycle and it was a little tricky. No problem for a car.

Plussat: This place was quaint and an easy walk from there into town. The owner was very nice and breakfast was lovely. The bathroom was updated and I enjoyed having a robe provided since it was a shared bath.

Miinukset: The room showed 2 single beds online but was a double bed when checking in. The room was much colder than the rest of the house. The cheap wrapped soaps and plastic-wrapped plastic cups in the bathroom took away from the ambiance of the place.

Plussat: The price is right! The gentleman at the front desk was very polite and kind. Even though a lot of folks don’t like firm mattresses, I do! The bed was great for my back. The bathroom is quite nice. The motel is near the skyline drive and it is near a big antique mall as well as other nice things. A great little Waffle House is an exit away. The Coffee in the motel lobby is decent. I don’t know what brand tea they use, but it is as good as red rose. If you like a hot drink in your room, they’ll let you take back a couple of tea bags and Styrofoam cups and you can use the microwave to heat the water.

Miinukset: Our room smelled a little musty. We ran the air conditioner and it improved it a bit. No fan in the bathroom. Our smoke detector went off 3 times the second night. The third time it was after midnight and it woke us up. I think it may have been smoke from a neighbors room or possibly the heater that set it off? The kind man from the front desk changed the battery but it went off 2 more times after he did so. The second night clerk (also very nice) offered to change our room if it happened a 4th time. Thankfully it didn’t and we slept the rest of the night.

Plussat: Clean basic room, excellent price, great location.

Miinukset: It is advertised as providing breakfast there is no breakfast.

Plussat: Staff was very friendly and knowledgeable regarding the motel, as well as Staunton and its surrounding areas. Also, without my having to ask the front desk clerk gave me the WiFi password (which can be rare at motels and hotels).

Miinukset: A few unswept pieces of paper in room.

Plussat: Price.

Miinukset: The beds are hard. If you don't like a firm mattress, you may want to consider another motel. Also, if you need any hair shampoo or conditioner, you will need to go to the front desk and pick it up.

Plussat: Clean and secure

Miinukset: X

Plussat: The great price!

Miinukset: No continental breakfast.

Plussat: Clean renovated. Hot water in shower. quiet atmosphere

Plussat: 1/ Staff is really nice super helpful, dedicated to help you 2/Standard comfy Motel 6 renovated room clean but... see negative point 3/ Safe

Miinukset: Room / building: need maintenance. Was renovate a while ago and seems to be now somehow neglected. Cleanness of common area of the building need to be improved

Plussat: Clean rooms, new floors in rooms, beautiful new showers. I love no carpet. Best motel for cleanliness and new room. Friendly staff. Great location and value.

Miinukset: N/A

Plussat: N/a

Miinukset: When I went to check in, my two children and I were turned away saying that we couldn't stay there because we lived too close to the motel. It was snowing & I had to ensure that I got to work the next day but they said that didn't matter.

Plussat: The room was clean and easily accessible from the parking lot. Check in staff was friendly and helpful. Location was right off the interstate, and a short drive to the downtown part of Staunton.

Miinukset: The bed was very uncomfortable. As a matter of fact, I'd say it was hard as a rock. Thankfully we were only there one night. My husband and I both woke up the next morning very stiff (and we're both in our 20s, I can imagine it'd be even worse if we were older). The toilet leaked when flushing. If we were there longer than one night, we would've mentioned it to staff, but we were tired and just ready to go to bed.

Miinukset: An unrenovated, long in the tooth Motel 6.

Plussat: The room was very comfortable and had a great view. Breakfast was great.

Plussat: Convenient and easily obtained at the perfect time during travel!

Miinukset: Nope

Plussat: The convenient location and ease of access.

Miinukset: Not as clean as I would expect for a days inn. Roaches in the bath tub.

Plussat: Not a thing !

Miinukset: The room was dirty, bathroom sink broken, a/c was broken, TV barely attached to the wall and it stank !

Miinukset: When we get in room its at 90 degrees by the time it cools down it time to leave. very uncomfortable.

Plussat: Very comfortable and clean good reception clerk.this place is a gem.switching my travel from red roof to days inn.

Plussat: Super easy stop along the highway- very busy motel! Breakfast was great. Rooms were a bit dated but clean

Plussat: I would stay here again, was ok..

Plussat: To have better access to wifi

Miinukset: The property was really good

Plussat: Location great ! Didn't eat breakfast , had to have test done at UVA !

Plussat: The location and how easy it was to get in and out. I would definitely book again

Miinukset: The A/C didn’t work

Plussat: Easy access great value friendly staff

Miinukset: Nothing

Plussat: Run down property, needs new rating

Miinukset: The place nor the breakfast

Miinukset: Had to stand at check-in desk 5-10 mins waiting for the guy to show up - who eventually come off the elevator. I requested handicap accessible if available and the guy said all commodes are the same size. No, they are not!

Plussat: We were in a large semi truck and the hotel is not easily accessible through down town Staunton how ever parking was adequate. Breakfast was only a continental style no hot cooked food

Miinukset: better breakfast would have been nice or at least post what they intend to serve for breakfast however what they did have was ok in terms of fresh fruit and bagels

Plussat: Good location and nice staff.

Plussat: Just OK

Miinukset: Selection

Plussat: Friendly staff

Miinukset: Needs updating Not as clean as would like

Plussat: The view was great from our room.

Miinukset: The elevator is extremely sketchy and outdated. The breakfast is next to nothing. No hot foods. Cereal and bread and yogurt. Bathroom wasnt really clean which was gross.

Plussat: LocAtion and price.

Plussat: Staff, clean rooms

Miinukset: Having to go outside to get to your room

Plussat: Clean comfortable and good location. Very quiet.

Plussat: Parking was close to door; parking lot well lit. Breakfast was better than at my house.

Miinukset: I didn't realize that it was so far off the interstate. We finally got an escort from a Chevrolet salesman. The toilet seemed low.

Plussat: Staff was professional, courteous. at all times.

Miinukset: Cleanliness of room was disturbing. Hair on shower walls, spills on bed side table. The housekeeping manager needs to do a better job with room inspections, or of hiring staff. Staff will do better when they know the manager is checking their work.

Plussat: The desk clerk was very cheerful. That's about it.

Plussat: Nothing,did not stay there.The place was run down and creepy,dirty.

Plussat: Bed was comfortable

Miinukset: People banging doors all hours of the night Dog barking next door Too many people hanging out in parking lot Car alarm went off for 5 minutes at 1am. Placard in room saying that they will charge you for stealing alarm clock, room never had one to begin with. Notified front desk.

Plussat: Staff was very friendly Room was large and clean

Miinukset: Breakfast was very skimpy Location was difficult to navigate to Could use outdoor renovation

Plussat: Best value for the money I ever had!

Plussat: Very dark at night. Great bed.

Miinukset: Frig was not plugged in, had old frozen (now soggy) foo in it, full of water. Staff responded quickly.

Plussat: ONLY THE PRICE

Miinukset: CLEANLINESS AND AMMENITIES

Plussat: ONLY THE PRICE

Miinukset: ROOM WAS DIRTY! BED WASN'T EVEN MADE PROPERLY!!!

Plussat: Nothing

Miinukset: The guy at the front desk Saturday was aggressively rude and confrontational.He made asking for an extra towel out to be a huge deal and would not let it go. The staff ignores do not disturb signs . Homeless people live at this hotel. Stay far away!

Plussat: Quiet location

Miinukset: Could use some updating.

Plussat: There were no holes in the ceiling

Miinukset: First check inn. When I was walking to the door to check in a had a guy thinking he was working there was sizing me up like I had done something to him second the room while clean when you open the door had a old water in the freezer. Third there was a raid that night. Wouldn’t stay there if I was homeless

Plussat: They don't have breakfast, but there is a truck stop directly across the street

Miinukset: Room have a somewhat musty smell, needs to be aired out more frequently

Plussat: Love the location - close to the highway. Good value for the money.

Plussat: The place it was located

Miinukset: There was roaches and the wifi sucked

Plussat: The location worked very well for us visiting family in Greenville, VA. And the price was good for what we needed: a place to sleep and that was all. We have stayed here many times over the past several years, I believe it was cleaner than in the past.

Miinukset: Nothing fancy about this place but we were not looking or expecting fancy. Everything looks worn but it was all functional including the refrigerator and microwave. No internet but was not expecting any. Plenty of hot water.

Plussat: Bed was comfy and no bed bugs.

Miinukset: Room smelled like urine. Not cleaned well as there were stains on the walls and dresser and bedside table had crumbs and sticky residue on the top surface. Worst hotel I've ever stayed in.

Plussat: Location & price. Far enough off the highway to be quite.

Plussat: The back side is surrounded by forest. We could grill out in complete privacy. The room was pretty big, and the bed very comfortable.

Miinukset: Just one small thing, no ice machine, but 2 truck stops and a gas station right across the road, simple fix.

Plussat: Back door to a court yard.

Miinukset: Hard to find at night and shabby.

Plussat: It was a cheap but ok place to stay while driving. Across the road were some places to get food.

Plussat: The only thing I liked was the location

Miinukset: Very outdated, half the lights didn’t work, stink bugs in the room, towels and sheets were old torn and stained, room had a weird odor

Miinukset: Liked the lamanent floor but it was very dirty. Seemed as though it had not been mopped in weeks.

Plussat: It was perfect for a stopover at a good price

Plussat: It was quiet. The bed was comfortable. The room was accessible as requested.

Miinukset: Shower head did not stay in place. The baseboards were dusty. The airconditioner was noisy.

Plussat: Excellent rooms.Good pub in the Hotel

Plussat: Very convenient location. Staff very welcoming and nice.

Miinukset: Rooms could be further updated...fixtures and things upgraded. But overall it was fine for a short stay. Convenient location which would be even more attractive to visitors/travelers if amenities or rooms further enhanced. Really no complaints!

Plussat: Clean, convenient, good for the price

Plussat: Location was what we needed.

Miinukset: There was a large stain on the comforter as well as burn holes. Towels need to be bleached. There was a large amount of mascara on two of the towels. Also, housekeeping didn't even try to hide the stains the way they were folded.

Plussat: Easy access, all the basics. What you'd expect for the price. I slept great there. Right near the interstate. Nice price. Had my choice of rooms upon arrival.

Miinukset: My door was extremely difficult to open - thought I was trapped several times.

Miinukset: bathroom was in disrepair.

Plussat: Did not eat. The dining area was very small

Miinukset: Loud. Key did it work for the second night

Plussat: They were good.

Miinukset: I enjoyed it

Plussat: The person at front desk was very helpful upon checking in. The room was dingy and both bedspreads had cigarette burns, multiple ones, even though it was a non-smoking room. The shower had something wrong with it as water came out from the shower head and another place. The refrigerator hummed off and on all night. All in all, very overpriced for this room.

Miinukset: See above comments.

Plussat: Price

Miinukset: Didn't strike me as a safe place to be,but didn't have any problems.

Plussat: Had a roof over my head, on a rainy day

Miinukset: Waaay too expensive for such a dump