Ruby Suites Strasbourg

Location and parking.

Property is very dated the photos that are used for this property do not reflect the current standard of the property. The room wasn’t very clean. Everything is run down. Not a Hotel I would recommend.

We had a suit for 4 (two adults and two children). It was a big and rather comfortable room with bedroom and living room

the location of the hotel is not very good

The staff were friendly and the apartment was very clean and well presented. The location from the train station was very good.

When we booked on the internet we were under the impression that we would have two bedrooms in the executive suite but when we arrived this wasn't the case. We only had one! The web site is somewhat misleading!!!

Standart service,

Sofa that used as an additional bed in studyo rooms was not comfortable.

Location of the hotel close to the train station

Quality of furniture, maintenance of equipement (wifi didn't work, heater not properly hanged on the wall, room not warmed prior to welcoming the guest (freezing cold during the first night), breakfast area too small (not enough warm food for everyone), rooms too noisy with plastic soil (they should put at least a carpet to reduce noise), lack of room next to the sink to put personal stuff, no proper seats to watch TV - a matress instead laying directly on the floor, ... clearly not a "Quality Suite" !

small number of foreign (at least English) TV channels

comfort and value for money